HPE ProLiant DL580 Gen9 Maintenance And Service Manual
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HPE ProLiant DL580 Gen9 Maintenance And Service Manual

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HPE ProLiant DL580 Gen9 Server
Maintenance and Service Guide
Abstract
This document describes service procedures for the HPE ProLiant DL580 Gen8 Server. This document is intended for experienced service
technicians. Hewlett Packard Enterprise assumes that you are qualified in the servicing of computer equipment, are trained in recognizing
hazards in products with hazardous energy levels, and are familiar with weight and stability precautions for rack installations.
Part Number: 799242-003
November 2016
Edition: 4

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Summary of Contents for HPE ProLiant DL580 Gen9

  • Page 1 Maintenance and Service Guide Abstract This document describes service procedures for the HPE ProLiant DL580 Gen8 Server. This document is intended for experienced service technicians. Hewlett Packard Enterprise assumes that you are qualified in the servicing of computer equipment, are trained in recognizing hazards in products with hazardous energy levels, and are familiar with weight and stability precautions for rack installations.
  • Page 2 © Copyright 2015, 2016 Hewlett Packard Enterprise Development LP The information contained herein is subject to change without notice. The only warranties for Hewlett Packard Enterprise products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.

  • Page 3: Table Of Contents

    Contents Customer self repair..........................6 Parts only warranty service ............................6 Illustrated parts catalog ........................... 16 Mechanical components ............................16 System components ............................... 19 Removal and replacement procedures ....................25 Required tools ................................ 25 Safety considerations ............................. 25 Preventing electrostatic discharge....................... 25 Preparation procedures ............................
  • Page 4 Mechanical specifications ............................. 100 Power supply specifications ..........................100 HPE 1200 W Common Slot Platinum Plus Hot-Plug Power Supply (94% efficiency) ....... 100 HPE 1500 W Common Slot -48 VDC Hot-plug Power Supply ..............101 HPE 1500 W Common Slot Platinum Plus Hot-Plug Power Supply (94% efficiency) ....... 102...
  • Page 5 Acronyms and abbreviations......................... 103 Documentation feedback ........................106 Index ..............................107 Contents 5...

  • Page 6: Customer Self Repair

    For more information about the Hewlett Packard Enterprise CSR program, contact your local service provider. For the North American program, go to the Hewlett Packard Enterprise CSR website (http://www.hpe.com/support/selfrepair). Parts only warranty service Your Hewlett Packard Enterprise Limited Warranty may include a parts only warranty service. Under the terms of parts only warranty service, Hewlett Packard Enterprise will provide replacement parts free of charge.
  • Page 7 Pour plus d'informations sur le programme CSR de Hewlett Packard Enterprise, contactez votre Mainteneur Agrée local. Pour plus d'informations sur ce programme en Amérique du Nord, consultez le site Web Hewlett Packard Enterprise (http://www.hpe.com/support/selfrepair). Service de garantie "pièces seules" Votre garantie limitée Hewlett Packard Enterprise peut inclure un service de garantie "pièces seules".
  • Page 8 Per ulteriori informazioni sul programma CSR di Hewlett Packard Enterprise, contattare il centro di assistenza di zona. Per il programma in Nord America fare riferimento al sito Web (http://www.hpe.com/support/selfrepair). Servizio di garanzia per i soli componenti La garanzia limitata Hewlett Packard Enterprise può includere un servizio di garanzia per i soli componenti.
  • Page 9 Weitere Informationen über das Hewlett Packard Enterprise Customer Self Repair Programm erhalten Sie von Ihrem Servicepartner vor Ort. Informationen über das CSR-Programm in Nordamerika finden Sie auf der Hewlett Packard Enterprise Website unter (http://www.hpe.com/support/selfrepair). Parts-only Warranty Service (Garantieservice ausschließlich für Teile) Ihre Hewlett Packard Enterprise Garantie umfasst möglicherweise einen Parts-only Warranty Service...
  • Page 10 Packard Enterprise, póngase en contacto con su proveedor de servicios local. Si está interesado en el programa para Norteamérica, visite la página web de Hewlett Packard Enterprise CSR (http://www.hpe.com/support/selfrepair). Servicio de garantía exclusivo de componentes La garantía limitada de Hewlett Packard Enterprise puede que incluya un servicio de garantía exclusivo de componentes.
  • Page 11 Neem contact op met een Service Partner voor meer informatie over het Customer Self Repair programma van Hewlett Packard Enterprise. Informatie over Service Partners vindt u op de Hewlett Packard Enterprise website (http://www.hpe.com/support/selfrepair). Garantieservice "Parts Only" Het is mogelijk dat de Hewlett Packard Enterprise garantie alleen de garantieservice "Parts Only" omvat.
  • Page 12 Para obter mais informações sobre o programa de reparo feito pelo cliente da Hewlett Packard Enterprise, entre em contato com o fornecedor de serviços local. Para o programa norte-americano, visite o site da Hewlett Packard Enterprise (http://www.hpe.com/support/selfrepair). Serviço de garantia apenas para peças A garantia limitada da Hewlett Packard Enterprise pode incluir um serviço de garantia apenas para...
  • Page 13 Customer self repair 13...
  • Page 14 Customer self repair 14...
  • Page 15 Customer self repair 15...

  • Page 16: Illustrated Parts Catalog

    Illustrated parts catalog Mechanical components Hewlett Packard Enterprise continually improves and changes product parts. For complete and current supported parts information, see the Hewlett Packard Enterprise PartSurfer website (http://www.hpe.com/info/partssurfer). Item Description Spare part Customer number self repair (on page 6)
  • Page 17 No—Some Hewlett Packard Enterprise parts are not designed for customer self repair. In order to satisfy the customer warranty, Hewlett Packard Enterprise requires that an authorized service provider replace the part. These parts are identified as "No" in the Illustrated Parts Catalog. Obligatoire—Pièces pour lesquelles le client doit procéder lui-même aux réparations.
  • Page 18 Opcional—Peças cujo reparo feito pelo cliente é opcional. Essas peças também são projetadas para o reparo feito pelo cliente. No entanto, se desejar que a Hewlett Packard Enterprise as substitua, pode haver ou não a cobrança de taxa adicional, dependendo do tipo de serviço de garantia destinado ao produto. Não—Algumas peças da Hewlett Packard Enterprise não são projetadas para o reparo feito pelo cliente.

  • Page 19: System Components

    System components Hewlett Packard Enterprise continually improves and changes product parts. For complete and current supported parts information, see the Hewlett Packard Enterprise PartSurfer website (http://www.hpe.com/info/partssurfer). Item Description Spare part Customer number self repair (on page 6) Heatsink 735514-001 Optional...
  • Page 20 Spare part Customer Item Description number self repair (on page 6) c) Intel Xeon E7-8870v3 (2.1 GHz/140 W) 802280-001 Optional Processor with jacket* d) Intel Xeon E7-8860v3 (2.2 GHz/140 W) 802281-001 Optional Processor with jacket* e) Intel Xeon E7-4850v3 (2.2 GHz/115 W) 802282-001 Optional Processor with jacket*...
  • Page 21 Spare part Customer Item Description number self repair (on page 6) DIMMs — — Designed for Intel Xeon E7 v3 processors — — a) 8 GB, PC4-2133P-R, 1Gx4 774170-001 Mandatory b) 16 GB, PC4-2133P-R, 1Gx4 774172-001 Mandatory c) 32 GB, PC4-2133P-L, 1Gx4 774174-001 Mandatory d) 16 GB, PC4-2133P-L, 1Gx4...
  • Page 22 Spare part Customer Item Description number self repair (on page 6) g) 240 GB, SATA, SFF, 6G 718137-001 Mandatory h) 800 GB, SATA, SFF, 6G 692167-001 Mandatory i) 400 GB, SATA, SFF, 6G 692166-001 Mandatory j) 200 GB, SATA, SFF, 6G 692165-001 Mandatory k) 100 GB, SATA, SFF, 6G...
  • Page 23 Optional—Parts for which customer self repair is optional. These parts are also designed for customer self repair. If, however, you require that Hewlett Packard Enterprise replace them for you, there may or may not be additional charges, depending on the type of warranty service designated for your product. No—Some Hewlett Packard Enterprise parts are not designed for customer self repair.
  • Page 24 Obrigatório—Peças cujo reparo feito pelo cliente é obrigatório. Se desejar que a Hewlett Packard Enterprise substitua essas peças, serão cobradas as despesas de transporte e mão-de-obra do serviço. Opcional—Peças cujo reparo feito pelo cliente é opcional. Essas peças também são projetadas para o reparo feito pelo cliente.

  • Page 25: Removal And Replacement Procedures

    Removal and replacement procedures Required tools You need the following items for some procedures: • Torx T-10 screwdriver • Torx T-15 screwdriver • Diagnostics Utility Safety considerations Before performing service procedures, review all the safety information. Preventing electrostatic discharge To prevent damaging the system, be aware of the precautions you must follow when setting up the system or handling parts.

  • Page 26: Power Down The Server

    • Remove the access panel (on page 28). If you are servicing internal components, remove the access panel. • Remove the processor memory drawer shipping screws ("Processor memory drawer shipping screw locations" on page 29). • Remove the processor memory drawer (on page 29). •...

  • Page 27: Remove The Server From The Rack

    Extend the server on the rack rails until the server rail-release latches engage. After performing the installation or maintenance procedure, slide the server into the rack by pressing the server rail-release latches. Remove the server from the rack WARNING: To reduce the risk of personal injury or equipment damage, be sure that the rack is adequately stabilized before extending a component from the rack.

  • Page 28: Remove The Access Panel

    To remove the server from the rack: Pull down the quick-release levers on each side of the server to release the server from the rack. If necessary, loosen the rack screws. Extend the server on the rack rails until the server rail-release latches engage. Remove the server from the rack.

  • Page 29: Processor Memory Drawer Shipping Screw Locations

    Processor memory drawer shipping screw locations Two orange shipping screws secure the processor memory drawer in place during shipping. You must remove the screws to access the processor memory drawer. Retain the screws for future use. Remove the processor memory drawer WARNING: The processor memory drawer weighs more than 11.3 kg (25.0 lb).

  • Page 30: Remove The Processor Memory Drawer Cover

    Remove the processor memory drawer cover Remove the processor memory drawer shipping screws, if installed. Retain the screws for future use ("Processor memory drawer shipping screw locations" on page 29). Remove the processor memory drawer (on page 29). Remove the processor memory drawer cover. Remove the SPI board To remove the component: Power down the server (on page 26).

  • Page 31: Installing The Server Into The Rack

    Extend the processor memory drawer approximately 2.54 to 5.1 cm (1 to 2 inches). Loosen the thumbscrews on the SPI board, and then lift the SPI board to access the cables. Disconnect all cables from the SPI board. IMPORTANT: If replacing the SPI board or clearing NVRAM, you must re-enter the server serial number through the Advanced System ROM options in UEFI System Utilities ("Re-entering the server serial number and product ID"...
  • Page 32 Connect peripheral devices to the server. For information on identifying connectors, see "SPI board components (on page 86)." WARNING: To reduce the risk of electric shock, fire, or damage to the equipment, do not plug telephone or telecommunications connectors into RJ-45 connectors. Connect the power cord to the rear of the server.
  • Page 33 Connect the power cord to the AC power source. WARNING: To reduce the risk of electric shock or damage to the equipment: • Do not disable the power cord grounding plug. The grounding plug is an important safety feature. • Plug the power cord into a grounded (earthed) electrical outlet that is easily accessible at all times.

  • Page 34: 4U Rack Bezel

    4U rack bezel Remove the component as indicated. To replace the component, reverse the removal procedure. Remove the component as indicated. To replace the component, reverse the removal procedure. Removal and replacement procedures 34...

  • Page 35: Drive Blank

    Drive blank Remove the component as indicated. To replace the component, reverse the removal procedure. Drive To remove the component: Determine the status of the drive from the drive LED definitions ("Hot-plug drive LED definitions" on page 93). Back up all server data on the drive. Remove the drive.

  • Page 36: Left Bezel (Usb/Video)

    Install the drive. Determine the status of the drive from the drive LED definitions ("Hot-plug drive LED definitions" on page 93). Left bezel (USB/video) Power down the server (on page 26). Remove all power: Disconnect each power cord from the power source. Disconnect each power cord from the server.

  • Page 37: Usb/Video/Discovery Services Cable

    Disconnect the cable from the bezel. To replace the component, reverse the removal procedure. USB/video/Discovery Services cable Power down the server (on page 26). Remove all power: Disconnect each power cord from the power source. Disconnect each power cord from the server. Extend the server from the rack (on page 26).

  • Page 38: Right Bezel (Uid/Power/Sid)

    Disconnect the cable from the SPI board. To replace the component, reverse the removal procedure. Right bezel (UID/power/SID) Power down the server (on page 26). Remove all power: Disconnect each power cord from the power source. Disconnect each power cord from the server. Extend the server from the rack (on page 26).

  • Page 39: Uid/Power/Sid Cable

    Disconnect the cable from the bezel. To replace the component, reverse the removal procedure. UID/power/SID cable Power down the server (on page 26). Remove all power: Disconnect each power cord from the power source. Disconnect each power cord from the server. Extend the server from the rack (on page 26).

  • Page 40: Hot-Plug Power Supply

    Hewlett Packard Enterprise recommends installing redundant hot-plug power supplies in pairs. To confirm the redundancy of your configuration, see the Hewlett Packard Enterprise power advisor at the Hewlett Packard Enterprise website (http://www.hpe.com/info/qs). Removing the hot-plug power supply WARNING: To reduce the risk of electric shock or damage to the equipment: •...

  • Page 41: Power Supply Blank

    Power supply blank Remove the component as indicated. To replace the component, reverse the removal procedure. Expansion board CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all expansion slots have either an expansion slot cover or an expansion board installed. To remove the component: Power down the server (on page 26).

  • Page 42: Expansion Slot Cover

    Open the expansion board retainer. Disconnect any cables attached to the expansion board. Remove the retaining screw, if installed. Remove the expansion board. To replace the component, reverse the removal procedure. Expansion slot cover CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all expansion slots have either an expansion slot cover or an expansion board installed.

  • Page 43: Expansion Board Guides

    Disconnect each power cord from the power source. Disconnect each power cord from the server. Extend the server from the rack (on page 26). Remove the access panel (on page 28). Open the expansion board retainer, and then remove the expansion slot cover. To replace the component, reverse the removal procedure.

  • Page 44: Flash-Backed Write Cache Procedures

    Remove the expansion board guide. To replace the component: Align the guide with the holes in the chassis, and then press up on the guide to snap it into place. Flash-backed write cache procedures Two types of procedures are provided for the FBWC option: •...

  • Page 45: Removing The Cache Module

    Removing the cache module WARNING: To reduce the risk of personal injury, electric shock, or damage to the equipment, remove the power cord to remove power from the server. Pressing the Power On/Standby button does not shut off system power completely. Portions of the power supply and some internal circuitry remain active until AC power is removed.

  • Page 46: Removing The Capacitor Pack

    Remove the cache module. To replace the component, reverse the removal procedure. CAUTION: To prevent damage to the cache module during installation, be sure the cache module is fully inserted before pressing down. Removing the capacitor pack WARNING: To reduce the risk of personal injury, electric shock, or damage to the equipment, remove the power cord to remove power from the server.
  • Page 47 Extend the processor memory drawer approximately 2.54 to 5.1 cm (1 to 2 inches). Remove the SPI board (on page 30). Disconnect the capacitor pack cable from the cache module on the SPI board or the PCIe controller. Removal and replacement procedures 47...

  • Page 48: Recovering Data From The Flash-Backed Write Cache

    Remove the capacitor pack. To replace the component, reverse the removal procedure. Recovering data from the flash-backed write cache If the server fails, use the following procedure to recover data temporarily stored in the FBWC. CAUTION: Before starting this procedure, read the information about protecting against electrostatic discharge ("Preventing electrostatic discharge"...

  • Page 49: Removing The Fbwc Capacitor Pack Holder

    Removing the FBWC capacitor pack holder WARNING: To reduce the risk of personal injury, electric shock, or damage to the equipment, remove the power cord to remove power from the server. Pressing the Power On/Standby button does not shut off system power completely. Portions of the power supply and some internal circuitry remain active until AC power is removed.

  • Page 50: Memory Cartridge

    Remove the capacitor pack holder. To replace the component, reverse the removal procedure. Memory cartridge To remove the component: Power down the server (on page 26). Remove the processor memory drawer shipping screws, if installed. Retain the screws for future use ("Processor memory drawer shipping screw locations"...
  • Page 51 Open the memory cartridge cover. Remove the DIMMs from the failed memory cartridge: Open the DIMM slot latches. Remove the DIMM. To replace the component: Install the DIMMs in the replacement memory cartridge: Open the DIMM slot latches. Removal and replacement procedures 51...

  • Page 52: Dimm

    Install the DIMM. Close the memory cartridge cover. Install the memory cartridge. Install the processor memory drawer cover. Install the processor memory drawer. Power up the server. DIMM To remove the component: Power down the server (on page 26). Remove all power: Removal and replacement procedures 52...
  • Page 53 Disconnect each power cord from the power source. Disconnect each power cord from the server. Remove the processor memory drawer shipping screws, if installed. Retain the screws for future use ("Processor memory drawer shipping screw locations" on page 29). Remove the processor memory drawer (on page 29). Remove the processor memory drawer cover (on page 30).
  • Page 54 Remove the DIMM. To replace the component: Install the replacement DIMMs in the memory cartridge: Open the DIMM slot latches. Install the DIMM. Close the memory cartridge cover. Removal and replacement procedures 54...

  • Page 55: Heatsink

    Install the memory cartridge. Install the processor memory drawer cover. Install the processor memory drawer. Connect each power cord to the server. Connect each power cord to the power source. Power up the server. Heatsink WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them.
  • Page 56 Remove the heatsink. To replace the component: Remove the thermal interface protective cover from the heatsink. CAUTION: To prevent the heatsink from tilting to one side during installation and removal procedures, use a diagonally opposite pattern (an “X” pattern) when loosening and tightening the two spring-loaded screws.

  • Page 57: Processor

    Install the heatsink. Install the processor memory drawer cover. Install the processor memory drawer. Connect each power cord to the server. Connect each power cord to the power source. Power up the server. Processor WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them.
  • Page 58 Remove the processor memory drawer cover (on page 30). Remove the heatsink ("Heatsink" on page 55). Open each of the processor locking levers in the order indicated, and then open the processor retaining bracket. Remove the processor from the processor retaining bracket. CAUTION: To avoid damage to the processor, do not touch the bottom of the processor, especially the contact area.
  • Page 59 To replace the component: Install the processor. Verify that the processor is fully seated in the processor retaining bracket by visually inspecting the processor installation guides on either side of the processor. THE PINS ON THE SYSTEM BOARD ARE VERY FRAGILE AND EASILY DAMAGED. CAUTION: THE PINS ON THE SYSTEM BOARD ARE VERY FRAGILE AND EASILY DAMAGED.
  • Page 60 Remove the thermal interface protective cover from the heatsink. CAUTION: To prevent the heatsink from tilting to one side during installation and removal procedures, use a diagonally opposite pattern (an “X” pattern) when loosening and tightening the two spring-loaded screws. To prevent the screws from breaking off, do not over-tighten the screws.

  • Page 61: I/O Board

    I/O board When replacing the I/O board, be sure the system maintenance switch settings on the replacement board match the settings on the old board. For more information, see "System maintenance switch (on page 85)." To remove the component: Power down the server (on page 26). Remove all power: Disconnect each power cord from the power source.

  • Page 62: Top Sas Backplane

    Remove the I/O board. To replace the component, reverse the removal procedure. Top SAS backplane CAUTION: To prevent damage to electrical components, take the appropriate anti-static precautions before beginning any system installation. Improper grounding can cause electrostatic discharge. To remove the component: Power down the server (on page 26).
  • Page 63 Extend the processor memory drawer approximately 2.54 to 5.1 cm (1 to 2 inches). Remove the SPI board (on page 30). Remove any drives installed in bays 6 to 10 ("Drive" on page 35). Disconnect the data cable. Removal and replacement procedures 63...

  • Page 64: Express Bay Bridge Card

    Disconnect the power cable. Loosen the thumbscrews, and then remove the backplane. To replace the component, reverse the removal procedure. Express Bay Bridge card CAUTION: To prevent damage to electrical components, take the appropriate anti-static precautions before beginning any system installation. Improper grounding can cause electrostatic discharge.

  • Page 65: Express Bay Backplane

    Remove the access panel (on page 28). Disconnect all cables from the card. Remove the card. To replace the component, reverse the removal procedure. Express Bay backplane CAUTION: To prevent damage to electrical components, take the appropriate anti-static precautions before beginning any system installation. Improper grounding can cause electrostatic discharge.
  • Page 66 Extend the processor memory drawer approximately 2.54 to 5.1 cm (1 to 2 inches). Remove any drives installed in bays 6 to 10 ("Drive" on page 35). Disconnect all cables from the backplane. Removal and replacement procedures 66...

  • Page 67: Power Daughter Board

    Loosen the thumbscrews, and then remove the backplane. To replace the component, reverse the removal procedure. Power daughter board Power down the server (on page 26). Remove all power: Disconnect each power cord from the power source. Disconnect each power cord from the server. Extend the server from the rack (on page 26).

  • Page 68: Power Supply Backplane

    Power supply backplane Power down the server (on page 26). Remove all power: Disconnect each power cord from the power source. Disconnect each power cord from the server. Extend the server from the rack (on page 26). Remove the processor memory drawer (on page 29). Remove the access panel (on page 28).

  • Page 69: Battery

    Extend the processor memory drawer approximately 2.54 to 5.1 cm (1 to 2 inches). Remove the SPI board (on page 30). Loosen the thumbscrew, and then remove the FlexibleLOM from the server. To replace the component, reverse the removal procedure. Battery If the server no longer automatically displays the correct date and time, you might need to replace the battery that provides power to the real-time clock.

  • Page 70: Hp Trusted Platform Module

    To remove the component: Power down the server (on page 26). Remove all power: Disconnect each power cord from the power source. Disconnect each power cord from the server. Extend the server from the rack (on page 26). Remove the access panel (on page 28). Remove the SPI board (on page 30).

  • Page 71: Troubleshooting

    • Simplified Chinese (http://www.hpe.com/support/Gen9_TSG_zh_cn) The HPE ProLiant Gen9 Troubleshooting Guide, Volume II: Error Messages provides a list of error messages and information to assist with interpreting and resolving error messages on ProLiant servers and server blades. To view the guide, select a language: •...

  • Page 72: Diagnostic Tools

    Provisioning For more information, see the UEFI System Utilities user guide for your product on the Hewlett Packard Enterprise website (http://www.hpe.com/info/UEFI/docs). To access mobile-ready online help for the UEFI System Utilities and UEFI Shell, scan the QR code at the bottom of the screen.

  • Page 73: Restoring And Customizing Configuration Settings

    UEFI System Utilities and Shell release notes for your server on the Hewlett Packard Enterprise website (http://www.hpe.com/info/UEFI/docs). A physically present user can customize the certificates embedded in the UEFI BIOS by adding or removing their own certificates.

  • Page 74: Embedded Uefi Shell

    These features enhance the capabilities of the UEFI System Utilities. For more information, see the following documents: • UEFI Shell User Guide for HPE ProLiant Gen9 Servers on the Hewlett Packard Enterprise website (http://www.hpe.com/info/UEFI/docs) • UEFI Shell Specification on the UEFI website (http://www.uefi.org/specifications) Embedded Diagnostics option The system BIOS in all ProLiant Gen9 servers includes an Embedded Diagnostics option in the ROM.

  • Page 75: Hpe Proliant Pre-Boot Health Summary

    This feature is supported on servers that support external video and have a UID button or an SUV connector. When power is available to the server but the server is not powered on, iLO runs on auxiliary power and can take control of the server video adapter to display the HPE ProLiant Pre-boot Health Summary.

  • Page 76: Active Health System

    4 or Intelligent Provisioning and sent to Hewlett Packard Enterprise. For more information, see the following documents: • iLO User Guide on the Hewlett Packard Enterprise website (http://www.hpe.com/info/ilo/docs) • Intelligent Provisioning User Guide on the Hewlett Packard Enterprise website (http://www.hpe.com/info/intelligentprovisioning/docs)

  • Page 77: Integrated Management Log

    The IML records hundreds of events and stores them in an easy-to-view form. The IML timestamps each event with 1-minute granularity. You can view recorded events in the IML in several ways, including the following: • From within HPE SIM • From within operating system-specific IML viewers: For Windows: IML Viewer For Linux: IML Viewer Application •...

  • Page 78: Internal Usb Functionality

    For additional security, external USB functionality can be disabled through USB options in UEFI System Utilities. Internal USB functionality An internal USB connector is available for use with security key devices and USB drive keys. This solution provides for use of a permanent USB key installed in the internal connector, avoiding issues of clearance on the front of the rack and physical access to secure data.

  • Page 79: Component Identification

    Component identification Front panel components Item Description Drive bays 6 to 10* Systems Insight Display Fans 1 to 4 Drive bays 1 to 5 Discovery services connectors Video connector USB connectors (2) * Drives installed in these bays require the optional drive backplane and cables. Component identification 79...

  • Page 80: Front Panel Leds And Buttons

    Front panel LEDs and buttons Item Description Status Power On/Standby button and • Solid green = System on system power LED • Flashing green (1 Hz/cycle per sec) = Performing power on sequence • Solid amber = System in standby •...

  • Page 81: Systems Insight Display

    Systems Insight Display The Systems Insight Display LEDs represent the server and component layout. Item Description Power cap • Green = System on or requesting power on • Flashing amber = Power on denied • Off = Standby Overtemperature • Off = Normal •...

  • Page 82: Rear Panel Components

    Rear panel components Item Description Expansion board slot 1 Expansion board slot 2 Expansion board slot 3 Expansion board slot 4 Expansion board slot 5 Expansion board slot 6 Expansion board slot 7 Expansion board slot 8 Expansion board slot 9 FlexibleLOM slot SPI board Power supply 1...

  • Page 83: Power Supply Led

    Power supply LED Fail LED-amber Power LED-green Front external health Status (Located on the SID) (Located on the power supply) (Located on the front panel) No AC power to power supply units Green • AC present/Standby outputs on • Power supply DC outputs on and OK Power supply failure •...

  • Page 84: I/O Board Components

    I/O board components Item Description NMI jumper Slot 1 PCIe3 x16 (16, 8, 4, 2, 1 electrical) Slot 2 PCIe3 x16 (16, 8, 4, 2, 1 electrical) System maintenance switch Slot 3 PCIe3 x16 (16, 8, 4, 2, 1 electrical) Slot 4 PCIe3 x16 (8, 4, 2, 1 electrical) Slot 5 PCIe3 x16 (8, 4, 2, 1 electrical) Slot 6 PCIe3 x16 (16, 8, 4, 2, 1 electrical)

  • Page 85: System Maintenance Switch

    System maintenance switch The system maintenance switch (SW1) is a twelve-position switch that is used for system configuration. The default position for all twelve positions is Off. Switch Settings • Off = iLO security enabled • On = iLO security disabled •...

  • Page 86: Spi Board Components

    SPI board components Item Description Top SAS backplane connector SAS cache module connector Systems Insight Display Power/UID connector Internal USB connector TPM connector Front video/USB connector Battery Internal USB connector Serial connector Video connector USB connectors (4) iLO connector FlexibleLOM port 1* FlexibleLOM port 2* FlexibleLOM port 3* FlexibleLOM port 4*...

  • Page 87: Power Daughter Board Components

    Power daughter board components Item Description Upper SAS backplane power connector I/O board auxiliary power connector I/O board auxiliary power connector I/O board auxiliary power connector I/O board auxiliary power connector I/O board auxiliary power connector I/O board auxiliary power connector Power backplane data connector Power backplane data connector I/O board power connector...

  • Page 88: Dimm Slot Locations

    DIMM slot locations Each memory cartridge contains 12 DIMM slots. Install DIMMs in pairs in alphabetical order. For installation guidelines, see the server user guide. Component identification 88...

  • Page 89: Processors And Memory Cartridges

    Processors and memory cartridges The processor memory drawer contains 4 processor sockets and 8 memory cartridges. For DIMM numbering and installation guidelines, see the server user guide. Component identification 89...

  • Page 90: Dimm Fault Leds

    DIMM fault LEDs Item Description Status Power fault LED (board • Off = The DIMMs are operating normally. • Solid amber = One or more DIMMs in the cartridge is experiencing a power fault condition. General board fault LED • Off = The DIMMs are operating (board B) normally.

  • Page 91: Dimm Fault Identification Button

    DIMM fault identification button When the DIMM fault LEDs (on page 90) indicate that a DIMM is experiencing an error, press the DIMM fault identification button to illuminate the LED below the affected DIMM ("Memory error LEDs" on page 92). Item Description Board B DIMM fault identification button...

  • Page 92: Memory Error Leds

    Memory error LEDs When the DIMM fault LEDs (on page 90) indicate that a DIMM is experiencing an error, the memory error LED below the affected DIMM illuminates red when the DIMM fault identification button (on page 91) is pressed. Drive bay numbering Drives installed in bays 6 to 10 require the optional SAS backplane or Express Bay enablement option.

  • Page 93: Hot-Plug Drive Led Definitions

    Hot-plug drive LED definitions Item Status Definition Locate Solid blue The drive is being identified by a host application. Flashing blue The drive carrier firmware is being updated or requires an update. Activity ring Rotating green Drive activity No drive activity Do not remove Solid white Do not remove the drive.

  • Page 94: Fbwc Capacitor Slots

    Item Description Release lever Activity ring Do Not Remove button Power button FBWC capacitor slots Item Description Slots 2 to 4—Connect to optional SAS controllers Slot 1—Connects to the SPI board Component identification 94...

  • Page 95: Fbwc Module Leds

    FBWC module LEDs The FBWC module has three single-color LEDs (one amber and two green). The LEDs are duplicated on the reverse side of the cache module to facilitate status viewing. 1 - Amber 2 - Green 3 - Green Interpretation The cache module is not powered.

  • Page 96: Fans

    Fans Fan locations Fan guidelines The server has 4 fan modules with 2 rotors in each module. The fan modules operate in a 7+1 configuration. Observe the following guidelines: • If one rotor fails, the system runs with the fans in a degraded condition. •...

  • Page 97: Cabling

    Cabling SPI board cabling Item Description Top SAS backplane connector System Insights Display Power/UID connector Front video/USB connector Cabling 97...

  • Page 98: Front Video/Usb Cabling

    Front video/USB cabling Power supply data cabling Cabling 98...

  • Page 99: Standby Power Cabling

    Standby power cabling Systems Insight Display cabling Cabling 99...

  • Page 100: Specifications

    Depending on installed options, the server is configured with one of the following power supplies: • HPE 1200 W Common Slot Platinum Plus Hot-Plug Power Supply (94% efficiency) (on page 100) • HPE 1500 W Common Slot -48 VDC Hot-plug Power Supply (on page 101) •...

  • Page 101: Hpe 1500 W Common Slot -48 Vdc Hot-Plug Power Supply

    800 W at 100 VAC input • 900 W at 120 VAC input • 1200 W at 200 V to 240 VAC input HPE 1500 W Common Slot -48 VDC Hot-plug Power Supply Specification Value Input requirements -40 VDC to -72 VDC Rated input voltage Rated input current •...

  • Page 102: Hpe 1500 W Common Slot Platinum Plus Hot-Plug Power Supply (94% Efficiency)

    (60 V DC). • The branch circuit overcurrent protection must be rated 24 A. HPE 1500 W Common Slot Platinum Plus Hot-Plug Power Supply (94% efficiency) Specification...

  • Page 103: Acronyms And Abbreviations

    Acronyms and abbreviations ABEND abnormal end Advanced Memory Protection Automatic Server Recovery Canadian Standards Association DDDC Double Device Data Correction electrostatic discharge FBWC flash-backed write cache International Electrotechnical Commission iLO 4 Integrated Lights-Out 4 Integrated Management Log keyboard, video, and mouse NVRAM nonvolatile memory PCIe...
  • Page 104 PCI-X peripheral component interconnect extended power distribution unit port ID POST Power-On Self-Test QuickPath Interconnect Reliability, Availability, Serviceability RBSU ROM-Based Setup Utility serial attached SCSI Secure Digital SDDC Single Device Data Correction small form factor Systems Insight Manager Scalable memory interfaces system peripheral interface Service Pack for ProLiant Acronyms and abbreviations 104...
  • Page 105 TMRA recommended ambient operating temperature Trusted Platform Module UEFI Unified Extensible Firmware Interface unit identification uninterruptible power system universal serial bus Version Control Agent Acronyms and abbreviations 105...

  • Page 106: Documentation Feedback

    Hewlett Packard Enterprise is committed to providing documentation that meets your needs. To help us improve the documentation, send any errors, suggestions, or comments to Documentation Feedback (mailto:docsfeedback@hpe.com). When submitting your feedback, include the document title, part number, edition, and publication date located on the front cover of the document. For online help content, include the product name, product version, help edition, and publication date located on the legal notices page.
  • Page 107 79 HPE ProLiant Pre-boot Health Summary 75 CSR (customer self repair) 6, 16, 19 HPE SIM (HPE Systems Insight Manager) 77 customer self repair (CSR) 6, 16, 19 HPE Systems Insight Manager (SIM) 77 HPE Trusted Platform Module option 70...
  • Page 108 Intelligent Provisioning 72, 75 internal USB connector 77 rack, extending server from 25, 26 internal USB functionality 78 rear panel components 82 re-entering the server serial number 74 removal and replacement procedures 25 remove server from rack 27 LED identification 93 removing the processor memory drawer 29 LED, unit identification (UID) 80 required tools 25...

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