Download
Share
Print this page
HPE StoreOnce 3660 Installation Manual
  1. Manuals
  2. Brands
  3. HPE Manuals
  4. Server
  5. StoreOnce 3660
  6. Installation manual
HPE StoreOnce 3660 Installation Manual

HPE StoreOnce 3660 Installation Manual

Hide thumbs Also See for StoreOnce 3660:

Advertisement

Quick Links

Download this manual
HPE StoreOnce 3660, 5260 and 5660 Systems Installation Guide
HPE StoreOnce 3660, 5260 and 5660 Systems Installation Guide
Part Number: BB954-80091a
Published: November 2022
Edition: 3

Advertisement

loading
Need help?

Need help?

Do you have a question about the StoreOnce 3660 and is the answer not in the manual?

Questions and answers

Subscribe to Our Youtube Channel

Related Manuals for HPE StoreOnce 3660

Summary of Contents for HPE StoreOnce 3660

  • Page 1 HPE StoreOnce 3660, 5260 and 5660 Systems Installation Guide HPE StoreOnce 3660, 5260 and 5660 Systems Installation Guide Part Number: BB954-80091a Published: November 2022 Edition: 3...
  • Page 2 Abstract This guide provides instructions for installing the StoreOnce 3660, 5260, and 5660 Systems, including the optional hardware and capacity upgrade kits. Use the instructions in this guide to install a new StoreOnce System or add a capacity upgrade kit to an existing StoreOnce System.

  • Page 3: Table Of Contents

    HPE StoreOnce 5260 and 5660 handling requirements Installing the controller node for the HPE StoreOnce 5260 and 5660 Installing the capacity upgrade drive enclosures for the HPE StoreOnce 5260 and 5660 Preparing for drive enclosure installation for the HPE StoreOnce 5260 and 5660 systems...
  • Page 4 Configuring media servers to use StoreOnce Catalyst Drivers for StoreOnce VTL devices on client servers Warranty details Fibre Channel with StoreOnce Systems Fibre Channel hardware requirements Supported Fibre Channel connections Zoning Optional hardware Optional hardware kit contents Optional hardware kit installation scenarios PCIe slot allocation for optional hardware cards Install PCIe cards Safety considerations...
  • Page 5 Drive enclosure labels Guidelines for the rail kit installation in a rack Planning the rack layout for the HPE StoreOnce 3660 Planning the rack layout for the HPE StoreOnce 5260 enclosure Planning the rack layout for the HPE StoreOnce 5660 enclosure...

  • Page 6: Introduction To This Guide

    Installing the StoreOnce 5260 and 5660 System Configure a new system after it has been installed using the start here guide for the system: HPE StoreOnce 3660 Systems Start Here Guide or HPE StoreOnce 5260 and 5660 Systems Start Here Guide Configuring a newly installed system Install StoreOnce Gen4 Plus optional hardware in an existing system.

  • Page 7: Storeonce Management Console Supported Browsers

    HPE StoreOnce 3660 System Base system Base system The StoreOnce 3660 System consists of a server with preconfigured storage on 10 hard disks of 8TB each and 2 hard disks of 4TB each for the operating system. Capacity upgrade options Capacity upgrade options IMPORTANT: The StoreOnce capacity upgrades are supported only in OFFLINE mode.
  • Page 8 3660 System rack layout with R7M22A capacity upgrade kit rack layout with R7M22A capacity upgrade kit Item Item Description Description Server node. JBOD 1: First capacity upgrade enclosure. JBOD 2: Second capacity upgrade enclosure. HPE StoreOnce 3660, 5260 and 5660 Systems Installation Guide...

  • Page 9: Installing The Controller Node For Hpe Storeonce 3660

    1. Verify that you received the following components: Controller node Rail kit Security bezel Two power cables One network cable 2. Record the iLO default network information from the label on top of the server. iLO user name:________________________ HPE StoreOnce 3660, 5260 and 5660 Systems Installation Guide...
  • Page 10 Connect a network cable to the iLO port (recommended). d. Connect a VGA monitor and a USB keyboard for initial configuration. 6. Attach the bezel to the front of the controller node. HPE StoreOnce 3660, 5260 and 5660 Systems Installation Guide...
  • Page 11 After successful bootup, the console displays a login prompt. 8. Configure iLO during bootup (recommended). Most iLO settings must be configured during bootup. The iLO network options can also be configured with the System Manager. HPE StoreOnce 3660, 5260 and 5660 Systems Installation Guide...
  • Page 12 The wizard also reports issues with additional storage, for example, when additional storage is not installed in the correct location. Configuring Remote Support. Installing the capacity upgrade drive enclosures for the HPE StoreOnce 3660 Installing the capacity upgrade drive enclosures for the HPE StoreOnce 3660 Prerequisites Prerequisites The capacity upgrade kit contents and drive enclosure are unpacked and ready to be installed on the rack.
  • Page 13 Upgrade Kit, Hewlett Packard Enterprise recommends making the adjustment prior to mounting the rail kit. 4. Identify the rack location for the 2U drive enclosure, see Planning the rack layout for the HPE StoreOnce 3660, Planning the rack layout for the HPE StoreOnce 5260 enclosure or Planning the rack layout for the HPE StoreOnce 5660 enclosure to plan where to rack the drive enclosures in relation to the controller node in the system.

  • Page 14: Installing A 2U Rail Kit For The Hpe Storeonce 3660 System

    Prerequisites Determine the correct location for installing a rail kit and drive enclosure, see the Planning the rack layout for the HPE StoreOnce 3660, Planning the rack layout for the HPE StoreOnce 5260 enclosure or Planning the rack layout for the HPE StoreOnce 5660 enclosure.
  • Page 15 Insert and tighten the safety screw into the rear rack hole. Refer to the gray square in the following image for the screw location. Figure 3. Inserting and tightening the rail safety screw into the rear rack hole Figure 3. Inserting and tightening the rail safety screw into the rear rack hole HPE StoreOnce 3660, 5260 and 5660 Systems Installation Guide...
  • Page 16 7. To secure the enclosures for shipping, install rear hold-down brackets to the rail rear columns. Perform this step only when the front and rear RETMA rails are exactly 29 inches apart, such as in an HPE factory-integrated rack. The brackets secure the enclosure after it is installed.

  • Page 17: Installing A Drive Enclosure

    Label the disks with the provided label kits before removing them from the storage enclosure for ease of installation and maintenance. Procedure Procedure 1. Verify that the drive enclosure is right-side up. HPE StoreOnce 3660, 5260 and 5660 Systems Installation Guide...
  • Page 18 T15 Torx screws (on each side of the enclosure). Torque to 20-in-Lbs. Figure 2. Installing rear hold-down screws, drive enclosure rear view Figure 2. Installing rear hold-down screws, drive enclosure rear view HPE StoreOnce 3660, 5260 and 5660 Systems Installation Guide...

  • Page 19: Labeling Drive Enclosures

    Enclosure label adjacent to a PCM 4. Repeat steps 2 and 3 for labeling the other drive enclosures in your rack. See Planning the rack layout for the HPE StoreOnce 3660, HPE StoreOnce 3660, 5260 and 5660 Systems Installation Guide...

  • Page 20: Drive Enclosure Labels

    Planning the rack layout for the HPE StoreOnce 5260 enclosure or Planning the rack layout for the HPE StoreOnce 5660 enclosure. Subtopics Subtopics Drive enclosure labels Drive enclosure labels Drive enclosure labels Drive enclosure labels The storage system is shipped with labels for each drive enclosure in a rack.
  • Page 21 The expansion drive enclosures have been installed in the rack and have been powered on. For instructions on how to add more drive enclosures to the rack, see the HPE StoreOnce 3660, 5260 and 5660 System Capacity Upgrade Guide .
  • Page 22 J1:I0:P1 - J2:I0:P2 New 1m cable Green J1:I1:P2 - J2:I1:P1 Moving 2m cable Red and White (F=2) Figure 1. Cabling the second capacity upgrade enclosure Figure 1. Cabling the second capacity upgrade enclosure HPE StoreOnce 3660, 5260 and 5660 Systems Installation Guide...

  • Page 23: Connecting Power To The Drive Enclosures For Hpe Storeonce 3660

    Port Port d. Connect two power cables to each storage enclosure. Connect each power cable to a different PDU. Connecting power to the drive enclosures for HPE StoreOnce 3660 Connecting power to the drive enclosures for HPE StoreOnce 3660 Prerequisites Prerequisites 1.

  • Page 24: Configuring A Newly Installed 3660 System

    For instructions, see Redeeming a capacity upgrade license . 4. Configure licenses, if necessary. Capacity or feature licenses ordered with the system will be preinstalled. If ordered separately, configure them now. HPE StoreOnce 3660, 5260 and 5660 Systems Installation Guide...
  • Page 25 If you plan to use iLO with the system and did not configure it during the system installation, configure iLO now. View or update the iLO configuration from the StoreOnce Management Console. a. On the main menu, select Settings. HPE StoreOnce 3660, 5260 and 5660 Systems Installation Guide...

  • Page 26: Hpe Storeonce 5260 And 5660 System

    Base system components The HPE StoreOnce 5260 server contains two 1.92TB SSDs for the operating system and eight 3.2TB SSDs for the data cache. The HPE StoreOnce 5660 System contains two 1.92TB for the operating system and eight 6.4TB SSDs for the data cache.

  • Page 27: Installing The Hpe Storeonce 5260 And 5660: Process Overview

    2U. The StoreOnce 5660 system supports up to eight capacity upgrade enclosures. Each capacity enclosure requires 2U. Figure 1. HPE StoreOnce 5260 System rack layout with R7M23A capacity upgrade kit Figure 1. HPE StoreOnce 5260 System rack layout with R7M23A capacity upgrade kit...
  • Page 28 JBOD 1: Base Enclosure. Install this below the server node. JBOD 3: Third capacity upgrade kit. Install the following JBOD. Figure 2. HPE StoreOnce 5660 System rack layout with R7M23A capacity upgrade kit Figure 2. HPE StoreOnce 5660 System rack layout with R7M23A capacity upgrade kit...

  • Page 29: Hpe Storeonce 5260 And 5660 Handling Requirements

    Label the disks with the provided label kits before removing them from the storage enclosure for ease of installation and maintenance. Installing the controller node for the HPE StoreOnce 5260 and 5660 Installing the controller node for the HPE StoreOnce 5260 and 5660...
  • Page 30 Connect the power cables. Connect each power cable to a separate PDU in the rack. b. Connect a network cable to OCP NIC port 1. c. Connect a network cable to the iLO port (recommended). HPE StoreOnce 3660, 5260 and 5660 Systems Installation Guide...
  • Page 31 To configure a static address for LAN port 1 (eno1), select the Configure initial network option from the console menu. Note the DHCP assigned IP address or the static address details. HPE StoreOnce 3660, 5260 and 5660 Systems Installation Guide...
  • Page 32 NIC status LED. If LAN port 1 is connected to an active link, the NIC status LED will also begin to flash green when the StoreOnce System is powering up. UID LED. While configuring the system using iLO virtual console, the UID LED flashes blue. After successful bootup, the console displays a login prompt. HPE StoreOnce 3660, 5260 and 5660 Systems Installation Guide...
  • Page 33 Installing the capacity upgrade drive enclosures for the HPE StoreOnce 5260 and 5660 Installing the capacity upgrade drive enclosures for the HPE StoreOnce 5260 and 5660 Prerequisites Prerequisites The capacity upgrade kit contents and drive enclosure are unpacked and ready to be installed on the rack. See Safety considerations before beginning this procedure.
  • Page 34 Upgrade Kit, Hewlett Packard Enterprise recommends making the adjustment prior to mounting the rail kit. 4. Identify the rack location for the 2U drive enclosure, see Planning the rack layout for the HPE StoreOnce 3660, Planning the rack layout for the HPE StoreOnce 5260 enclosure or Planning the rack layout for the HPE StoreOnce 5660 enclosure to plan where to rack the drive enclosures in relation to the controller node in the system.
  • Page 35 Repeat for the other rail. 6. Insert and tighten the rail safety screw into the rear rack holes. The rail kit package contains five safety screws. One screw is an extra. HPE StoreOnce 3660, 5260 and 5660 Systems Installation Guide...
  • Page 36 7. To secure the enclosures for shipping, install rear hold-down brackets to the rail rear columns. Perform this step only when the front and rear RETMA rails are exactly 29 inches apart, such as in an HPE factory-integrated rack. The brackets secure the enclosure after it is installed.

  • Page 37: Installing A Drive Enclosure

    Label the disks with the provided label kits before removing them from the storage enclosure for ease of installation and maintenance. Procedure Procedure 1. Verify that the drive enclosure is right-side up. HPE StoreOnce 3660, 5260 and 5660 Systems Installation Guide...
  • Page 38 T15 Torx screws (on each side of the enclosure). Torque to 20-in-Lbs. Figure 2. Installing rear hold-down screws, drive enclosure rear view Figure 2. Installing rear hold-down screws, drive enclosure rear view HPE StoreOnce 3660, 5260 and 5660 Systems Installation Guide...

  • Page 39: Labeling Drive Enclosures

    Enclosure label adjacent to a PCM 4. Repeat steps 2 and 3 for labeling the other drive enclosures in your rack. See Planning the rack layout for the HPE StoreOnce 3660, HPE StoreOnce 3660, 5260 and 5660 Systems Installation Guide...

  • Page 40: Drive Enclosure Labels

    Planning the rack layout for the HPE StoreOnce 5260 enclosure or Planning the rack layout for the HPE StoreOnce 5660 enclosure. Subtopics Subtopics Drive enclosure labels Drive enclosure labels Drive enclosure labels Drive enclosure labels The storage system is shipped with labels for each drive enclosure in a rack.

  • Page 41: Connecting Data Cables For The Hpe Storeonce 5260 And 5660

    The expansion drive enclosures have been installed in the rack and have been powered on. For instructions on how to add more drive enclosures to the rack, see the HPE StoreOnce 3660, 5260 and 5660 System Capacity Upgrade Guide .
  • Page 42 New 1m cable Green Node Slot 3 Port 2 JBOD 1 IOM 1 Port 1 Connecting power to the drive enclosures for HPE StoreOnce 5260 and 5660 Connecting power to the drive enclosures for HPE StoreOnce 5260 and 5660 Prerequisites Prerequisites 1.

  • Page 43: Configuring A Newly Installed Storeonce 5260 And 5660 System

    To add a user or group, select Actions > Add user or group. To edit a user, click the user name. To remove a user, click the user name and then click Remove. For additional information, see User roles and types. HPE StoreOnce 3660, 5260 and 5660 Systems Installation Guide...
  • Page 44 In the Hardware section, click the Integrated Lights Out (iLO) Configuration panel. The Integrated Lights Out (iLO) Configuration screen shows the HPE Integrated Lights Out network configuration. In environments that do not use DHCP, DNS, or WINS, configure a static IP address during bootup.

  • Page 45: Configuring A Newly Installed System

    In the Notifications section, click the SNMP panel. To view summaries of the SNMP configuration, click the Overview tab. To view lists of the items in the summaries, click the graphic segments and legends. HPE StoreOnce 3660, 5260 and 5660 Systems Installation Guide...
  • Page 46 In the Hardware section, click the Integrated Lights Out (iLO) Configuration panel. The Integrated Lights Out (iLO) Configuration screen shows the HPE Integrated Lights Out network configuration. In environments that do not use DHCP, DNS, or WINS, configure a static IP address during bootup.

  • Page 47: Verifying The Hardware Installation

    You may want to configure dual stack subnets (IPV4 with IPv6). Ensure that you understand your hardware and networking environment before creating the configuration. For additional information, see the user guide. HPE StoreOnce 3660, 5260 and 5660 Systems Installation Guide...

  • Page 48: Full License Entitlement

    About this task About this task The capacity upgrade kit includes a license entitlement certificate. The certificate is a paper document containing the information necessary to obtain your unique LTU (License to Use) key file from My License Portal HPE. NOTE: NOTE: Redeem licenses individually to obtain a license key file for each upgrade kit.

  • Page 49: Storeonce Remote Support

    TIP: TIP: To add directory users or groups, first add the HPE StoreOnce device to an Active Directory domain. Then configure the connection to the Active Directory Domain. For instructions, see the HPE StoreOnce 3660, 5260, and 5660 Systems User Guide .

  • Page 50: Configuring Remote Support

    To enable remote support, click Send support data to HPE. To disable remote support, click No support. c. If you chose to enable remote support, HPE recommends that you also select Allow HPE and partners to contact me. d. You can also click Advanced options to see the URL of the Enterprise server that receives event messages. You do not need to change the URL.

  • Page 51: Ilo Network Name And Ilo Password

    As a best practice, either change the password after installation or define an additional iLO user with privileges that can be used when accessing iLO from a web browser. For instructions on configuring iLO from the StoreOnce Management Console, see the HPE StoreOnce 3660, 5260, and 5660 Systems User Guide.

  • Page 52: Warranty Details

    Warranty details Warranty details StoreOnce 3660 Systems have at least one entry for the base server, where the warranty serial number covers theserver and embedded base ten 8 TB disks. A separate unique entry is added for each additional R7M22A storage enclosure upgrade kit added to the system. The warranty serial number covers the capacity upgrade enclosure hardware and accompanying disks.

  • Page 53: Optional Hardware

    NOTE: Overlapping zones are supported. NOTE: NOTE: The HPE Brocade SAN Switches support NPIV natively. Cisco SAN Switches require that NPIV is turned on for each port used. Optional hardware Optional hardware HPE StoreOnce Gen4 Plus Ethernet10/25Gb 2-port SFP Adapter (R7M24A)
  • Page 54 To install the PCIe card in the correct slot and plug in the SFP+ transceivers, follow the instructions in this guide. To redeem, apply, and activate the license, follow the instructions on the License Entitlement certificate. PCIe slot allocation for optional hardware cards PCIe slot allocation for optional hardware cards HPE StoreOnce 3660, 5260 and 5660 Systems Installation Guide...

  • Page 55: Install Pcie Cards

    PCIe slot allocation for optional hardware cards PCIe slot allocation for optional hardware cards StoreOnce software version 4.3.x and later supports the addition optional hardware to the basic configuration for the HPE StoreOnce 3660, 5260, and 5660 Systems. Optional hardware includes the following:...

  • Page 56: Preventing Electrostatic Discharge

    You need a T-10 or T-15 Torx screwdriver for some procedures. Prerequisites for installing PCIe cards Prerequisites for installing PCIe cards About this task About this task Prepare for maintenance/installation activity. HPE StoreOnce 3660, 5260 and 5660 Systems Installation Guide...
  • Page 57 In the Security section, click the Key Manager panel. d. On the Key Manager screen, select Backup on the Actions menu ( Find Key Manager information in the StoreOnce Management Console Online Help, and in the HPE StoreOnce 3660, 5260, and 5660 System User Guide.
  • Page 58 Take care not to dislodge either of those cards. The illustrations following show the installation of a card in slot 1 of the primary riser cage. The procedure is the same for installations into the secondary riser cage. HPE StoreOnce 3660, 5260 and 5660 Systems Installation Guide...
  • Page 59 Reconnect the cables correctly for the system to work. 2. Disconnect the external SAS cables. The StoreOnce 5260 and 5660 Systems will have external SAS cables. If the StoreOnce 3660 System has capacity upgrades installed, it will have external SAS cables.
  • Page 60 For 10GbE connectivity, use the supplied optical 10 Gb SR SFP+ transceivers (Part Number: 455884-B21). For 25GbE connectivity, 25 Gb SFP+ transceivers (Part Number: 845398-B21) must be purchased separately. NOTE: NOTE: HPE StoreOnce 3660, 5260 and 5660 Systems Installation Guide...
  • Page 61 2. Connect the server to the 10/25GbE network and/or Fibre Channel SAN, as appropriate. Cables are not supplied and must be purchased separately. Refer to the HPE StoreOnce Systems QuickSpecs for the recommended cables for each interface. 3. Power on the StoreOnce System manually, or by using the iLO interface.
  • Page 62 1. Log in to the StoreOnce Management Console. 2. On the main menu, select Settings. 3. In the System section, click the License Management panel. 4. On the License Management screen, select Actions > Remove Cards. HPE StoreOnce 3660, 5260 and 5660 Systems Installation Guide...
  • Page 63 The first time the StoreOnce System accesses the network, it attempts to obtain an IPv4 or IPv6 DHCP address. Procedure Procedure Log in to the Initialization Console. If the system obtained a DHCP address, it is displayed on the StoreOnce dialog. HPE StoreOnce 3660, 5260 and 5660 Systems Installation Guide...
  • Page 64 Changing the Initialization Console password Changing the Initialization Console password About this task About this task The Initialization Console password can also be changed from the StoreOnce Management Console in the Security area. Procedure Procedure HPE StoreOnce 3660, 5260 and 5660 Systems Installation Guide...
  • Page 65 4. To switch the support access mode between ciphertext and TOTP (Time based), click Change Mode and then click OK. When in TOTP mode, the model and serial number required to generate the secure support password is displayed. Reference Reference Subtopics Subtopics HPE StoreOnce 3660, 5260 and 5660 Systems Installation Guide...
  • Page 66 Guidelines for the rail kit installation in a rack Guidelines for the rail kit installation in a rack Planning the rack layout for the HPE StoreOnce 3660 Planning the rack layout for the HPE StoreOnce 3660 Planning the rack layout for the HPE StoreOnce 5260 enclosure...
  • Page 67 Use the 10m AOC cable if the controller node and expansion rack is less than 10 meters apart. Use the 25m AOC cable if the controller node and expansion rack is more than 10 meters apart. Data cable types and specifications Data cable types and specifications HPE StoreOnce 3660, 5260 and 5660 Systems Installation Guide...
  • Page 68 Cable Cable Length Length HPE CA mSAS HD to mSAS HD EXT 4-LANE 0.6 0.6m HPE CA mSAS HD to mSAS HD EXT 4-LANE 1M HPE CA mSAS HD to mSAS HD EXT 4-LANE 2M HPE CA mSAS HD to mSAS HD EXT 4-LANE 3M...
  • Page 69 The length of the upgrade process, including installing, cabling, licensing, and configuring the new storage, depends on the size of the upgrade. The entire upgrade process takes from 8 -24 hours depending on the system. StoreOnce 3660, 5260 and 5660 systems support only OFFLINE OFFLINE expansion. The server node and enclosures must be powered off...

  • Page 70: Cable Labels

    These labels use this convention: N:S6:P1 - J1:I1:P1, where: N = Node (server node) S = Slot P = Port J = JBOD I = I/O module F = Floating number (for moving cables) HPE StoreOnce 3660, 5260 and 5660 Systems Installation Guide...
  • Page 71 The rail kits require a minimum width of 18.38mm between the inner RETMA column edge and any rack component between the columns. In the following image, the gray indicates a rail, which takes up the full space between the front and rear RETMA rails. HPE StoreOnce 3660, 5260 and 5660 Systems Installation Guide...
  • Page 72 Install a rail kit in the rack for each enclosure in your storage system. Planning the rack layout for the HPE StoreOnce 3660 Planning the rack layout for the HPE StoreOnce 3660 Installing the HPE StoreOnce 3660 R7M22A capacity upgrade kit Installing the HPE StoreOnce 3660 R7M22A capacity upgrade kit Install the first capacity upgrade enclosure below the server node.
  • Page 73 JBOD 2: Second capacity upgrade kit. Install directly below JBOD Planning the rack layout for the HPE StoreOnce 5260 enclosure Planning the rack layout for the HPE StoreOnce 5260 enclosure Installing the HPE StoreOnce 5260/5660 R7M23A capacity upgrade kit Installing the HPE StoreOnce 5260/5660 R7M23A capacity upgrade kit Install the first capacity upgrade enclosure immediately above the server node.
  • Page 74 Planning the rack layout for the HPE StoreOnce 5660 enclosure Planning the rack layout for the HPE StoreOnce 5660 enclosure Installing the HPE StoreOnce 5260/5660 R7M23A capacity upgrade kit Installing the HPE StoreOnce 5260/5660 R7M23A capacity upgrade kit Install the first capacity upgrade enclosure immediately above the server node. Add capacity upgrade enclosures to the system by alternating them preceding and following the server node.

  • Page 75: Storeonce Websites

    HPE StoreOnce Data Protection Backup Appliances information page www.hpe.com/storage/storeonce www.hpe.com/storage/storeonce General websites General websites Storage white papers and analyst reports www.hpe.com/storage/whitepapers www.hpe.com/storage/whitepapers Enter "StoreOnce" into the keyword search box. HPE StoreOnce 3660, 5260 and 5660 Systems Installation Guide...

  • Page 76: Support And Other Resources

    Other sources of information for HPE StoreOnce Systems Other sources of information for HPE StoreOnce Systems Other sources of information for HPE StoreOnce Systems The following documents include information that is not incorporated into this document and are available from the HPE website at: http://www.hpe.com/info/storeonce/docs http://www.hpe.com/info/storeonce/docs HPE StoreOnce Optional Hardware Installation and Configuration Guide This guide describes how to install and license StoreOnce Optional Hardware that is installed after the initial installation.

  • Page 77: Accessing Updates

    IMPORTANT: IMPORTANT: Access to some updates might require product entitlement when accessed through the Hewlett Packard Enterprise Support Center. You must have an HPE Onepass set up with relevant entitlements. Remote support Remote support Remote support is available with supported devices as part of your warranty or contractual support agreement. It provides intelligent event diagnosis, and automatic, secure submission of hardware event notifications to Hewlett Packard Enterprise, which initiates a fast and accurate resolution based on the service level of your product.

  • Page 78: Warranty Information

    Feedback button and icons (located at the bottom of an opened document) on the Hewlett Packard Enterprise Support Center portal (https://www.hpe.com/support/hpesc https://www.hpe.com/support/hpesc) to send any errors, suggestions, or comments. All document information is captured by the process. HPE StoreOnce 3660, 5260 and 5660 Systems Installation Guide...

This manual is also suitable for:

Storeonce 5260Storeonce 5660
Save PDF