Canon ImageRunner iR8500 Series Service Manual page 825

Code Cause
0000 The communications IC (IPC) on the finisher
controller PCB goes out of order.
E717 There is an error in the communication with the NE controller.
0001 The NE controller is not connected at power
on, although it was connected before the power
was turned off because of an error.
0002 An IPC error has occurred while the NE
controller is in operation.
There is an open circuit for the IPC. An error
has occurred, and the IPC communication
remains disabled.
E719 There is a coin vendor error.
0001 The coin vendor is not connected when the
power is turned on, although it was connected
before the power was turned off because of an
error.
0002 While the coin vendor is in operation, an IPC
error has occurred, IPC has developed an open
circuit, or an error preventing recovery of IPC
communication has occurred.
An open circuit ha been detected in the line for
the pickup/delivery signal.
An illegal signal has been detected.
0003 While the unit price is being checked at
startup, an error occurs in the communication
with the coin vendor.
0011 An error has occurred at new card reader
startup.
The new card reader is not connected when the
power is turned off, although it was connected
when the power was turned off.
0012 An IPC error has occurred at new card reader
startup.
There is an IPC open circuit. An error has
occurred that prevents recovery of IPC
communication.
E730 There is a PDL software error.
1001 An initialization error has occurred.
100A An error that may be critical to the system
(e.g., failed initialization) has occurred.
9004 There is an error in the communication (PAI)
with an external controller.
9005 Fault in the connector of the vide cable to the
external controller
A006 The PDL board does not respond. A
subbootable is faulty or absent.
A007 There is a mismatch between the control
software of the machine and the PDL control
software in regard to version.
B013 Corruption in the font data
E733 There is an error in the communication with the printer.
0000 At startup, communication with the printer
fails.
Remedy
- Check if the communication cable between the finisher
and main body is connected properly.
- Replace the finisher controller PCB.
- Replace the DC controller PCB.
Check the cable; thereafter, reset the condition in service
mode: COPIER>FUNCTION>CLEAR>ERR.
Check the cable; thereafter, reset the condition in service
mode: COPIER>FUNCTION>CLEAR>ERR.
Check the cable; thereafter, reset the condition in service
mode: COPIER>FUNCTION>CLEAR>ERR.
Check the cable; thereafter, reset the condition in service
mode: COPIER>FUNCTION>CLEAR>ERR.
Check the cable; thereafter, reset the condition in service
mode: COPIER>FUNCTION>CLEAR>ERR.
Check the cable; thereafter, reset the condition in service
mode: COPIER>FUNCTION>CLEAR>ERR.
Check the cable; thereafter, reset the condition in service
mode: COPIER>FUNCTION>CLEAR>ERR.
- Execute PDL resetting.
- Turn on the power once again.
- Execute PDL resetting.
- Turn on the power once again.
- Turn on the power once main.
- Check the connection of the open I/F board and the
cable.
- Replace the board for the external controller open I/F.
- Replace the main controller PCB.
- Turn on the power once main.
- Check the connection of the open I/F board and the
cable.
- Replace the board for the external controller open I/F.
- Replace the main controller PCB.
- Execute PDL resetting.
- Turn on the power once again.
- Check the connection of the UFR board.
- Re-install the firmware.
- Replace the main controller PCB.
- Execute PDL resetting.
- Turn on the power once again.
- Execute system formatting (all), and reinstall the
system.
- Turn on the power once again.
- Re-install the Software.
- Execute system formatting (all), and reinstall the
system.
- Check the connector used to connect to the printer.
- Check the power supply of the printer (to see if
initialization takes place at startup).
- Replace the DC controller or the main controller PCB.
Chapter 16
16-29