Canon ImageRunner iR8500 Series Service Manual page 817

Code Cause
09XX /DOSDEV5 is faulty.
FFXX There is an error in a partition that cannot be
identified.
E604 The image memory is faulty or is inadequate.
0000 The memory size does not match the model.
E609 There is an error on the HDD.
0008 At startup, the HDD fails to reach a specific
temperature level within a specific period of
time.
0009 At time of sleep recovery, the temperature fails
to reach a specific level.
E610 The HDD coding key is faulty.
The SRAM/PCB is faulty. The battery has
become exhausted, leading to loss of SRAM
contents.
E710 There is an error in the initialization of the IPC.
0001 The IPC (IC5) on the reader controller PCB
cannot be initialized when the main power
supply is turned on.
0002 The IPC (IC40) on the DC controller PCB
cannot be initialized when the main power
supply is turned on.
0003 The IPC (IC1003) on the machine controller
PCB cannot be initialized when the main
power is turned on.
E711 There is an error in the IPC communication.
0001 Data has been written to the error register of
the IPC (IC5) on the reader controller PCB 4
times or more within 1.5 sec.
0002 Data has been written to the error register of
the IPC (IC40) on the DC controller PCB 4
times or more within 2 sec.
0003 Data has been written to the error register of
the IPC (IC1003) on the main controller PCB
4 times or more within 2 sec.
E712 Communication error with the ADF
0000 The communication IC (IPC) on the ADF
controller PCB goes out of order.
E713 There is an error in the communication with the finisher.
0000 The communications IC (IPC) on the finisher
controller PCB goes out of order.
E717 There is an error in the communication with the NE controller.
0001 The NE controller is not connected at power
on, although it was connected before the power
was turned off because of an error.
0002 An IPC error has occurred while the NE
controller is in operation.
There is an open circuit for the IPC. An error
has occurred, and the IPC communication
remains disabled.
E719 There is a coin vendor error.
0001 The coin vendor is not connected when the
power is turned on, although it was connected
before the power was turned off because of an
error.
0002 While the coin vendor is in operation, an IPC
error has occurred, IPC has developed an open
circuit, or an error preventing recovery of IPC
communication has occurred.
An open circuit ha been detected in the line for
the pickup/delivery signal.
An illegal signal has been detected.
0003 While the unit price is being checked at
startup, an error occurs in the communication
with the coin vendor.
Remedy
See the details under E602.
See the details under E602.
- Increase the memory.
- Replace the HDD.
- Replace the DC controller PCB.
- Replace the HDD.
- Replace the DC controller PCB.
- Turn off and then back on the power switch to generate
the key once again.
- Replace the main controller PCB.
- Check the cable.
- Replace the reader controller PCB.
- Check the cable.
- Replace the DC controller PCB.
- Check the cable.
- Replace the main controller PCB.
- Check the cable.
- Replace the reader controller PCB.
- Check the cable.
- Replace the DC controller PCB.
- Check the cable.
- Replace the main controller PCB.
- Check if the communication cable between the ADF
and copier is connected properly.
- Replace the ADF controller PCB.
- Check if the communication cable between the finisher
and copier is connected properly.
- Replace the finisher controller PCB.
- Replace the DC controller PCB.
Check the cable; thereafter, reset the condition in service
mode: COPIER>FUNCTION>CLEAR>ERR.
Check the cable; thereafter, reset the condition in service
mode: COPIER>FUNCTION>CLEAR>ERR.
Check the cable; thereafter, reset the condition in service
mode: COPIER>FUNCTION>CLEAR>ERR.
Check the cable; thereafter, reset the condition in service
mode: COPIER>FUNCTION>CLEAR>ERR.
Check the cable; thereafter, reset the condition in service
mode: COPIER>FUNCTION>CLEAR>ERR.
Chapter 16
16-21