Canon ImageRunner iR8500 Series Service Manual page 803

Code Cause
0001 The reading of the main thermistor does not
reach 150 deg C within 2 min 30 sec after it has
exceeded 100 deg C.
0010 The power has been turned off and then on
without clearing the error.
E003 The fixing temperature is too low after a standby state.
0000 The reading of the main thermistor is 70 deg C
or lower for 2 sec or more after it has reached
100 deg C.
0010 The power has been turned off and then on
without clearing the error.
E004 The fixing assembly is faulty.
0000 The SSR used to drive the fixing heater has a
short circuit (detection by hardware circuitry).
E005 The absence of the fixing web is detected.
0000 The length of the fixing web that has been
taken up is more than a specific value and the
fixing web length sensor (PS7) has detected
the absence of the web for 5 sec or more.
0010 The power is turned off and then on without
clearing the error.
E010 The rotation of the main motor is faulty.
0000 No clock pulse arrive for 2 sec or more after
the main motor drive signal (MMFG) has been
generated.
E012 The rotation of the drum motor is faulty.
0000 No clock pulse arrives for 2 sec or more after
the drum motor drive signal (DMFG) has been
generated.
E013 The lock of the waste toner feed screw is detected.
Remedy
- Check if the connector (J505) of the DC controller
PCB is mounted properly and also check if the
connector of the fixing assembly is mounted properly.
- Check the wiring between the thermistor and the DC
controller.
-Check if the main thermistor is mounted properly and
also check if there is no contamination.
- Replace the main thermistor.
- Replace the fixing heater.
- Replace the AC driver PCB.
- Replace the DC controller PCB.
Caution
You must clear the error in service mode
(COPIER>FUNCTION>CLEAR>ERR).
- Clear the error in service mode
(COPIER>FUNCTION>CLEAR>ERR).
- Check if the connector (J505) of the DC controller
PCB is mounted properly and also check if the
connector of the fixing assembly is mounted properly.
- Check the wiring between the thermistor and the DC
controller.
-Check if the main thermistor is mounted properly and
also check if there is no contamination.
- Replace the main thermistor.
- Replace the fixing heater.
- Replace the AC driver PCB.
- Replace the DC controller PCB.
Caution
You must clear the error in service mode
(COPIER>FUNCTION>CLEAR>ERR).
- Clear the error in service mode
(COPIER>FUNCTION>CLEAR>ERR).
- Replace the AC driver PCB.
- Replace the DC controller PCB.
Caution
You will have to clear the error in service mode
(COPIER>FUNCTION>CLEAR>ERR).
- Check the position of the fixing web detection lever.
- Replace the fixing web.
- Replace the fixing web length sensor.
- Replace the DC controller PCB.
Caution
After replacing the fixing web, you will have to clear the
two web counters in service mode
(COPIER>COUNTER>MISC>FIX-WEB and
COPIER>COUNTER>DRBL-1>FIX-WEB).
- Reset the counters of the two webs to zero in service
mode
(COPIER>COUNTER>MISC>FIX-WEB,
COPIER>COUNTER>DRBL-1>FIX-WEB)
- Check if the connecter (J611, J612) of the main motor
is mounted properly.
- Check if the connector (J1720) of the relay PCB is
mounted properly.
- Replace the main motor.
- Replace the relay PCB.
- Replace the DC controller PCB.
- Check if the connector (J1720) of the relay PCB is
mounted properly.
- Check if the connector (J512) of the DC controller
PCB is mounted properly.
- Check if the connecter (J601, J602) of the drum motor
is mounted properly.
- Replace the drum motor.
- Replace the DC controller PCB.
Chapter 16
16-7