Log System; System Diagnostics - Studer OnAir 3000 Operating Instructions Manual

OnAir 3000 Digital Mixing Console
5.12.1.3

Log System

Central Error Logger
5.12.2

System Diagnostics

During Power Up
During Operation
Restricted Functions
5-138 Operation
Each mixer has its own internal log list that is automatically displayed on the
Home page on the main screen if it contains one or more entries.
If a system message occurs, the diagnostics software manages the log list
which contains one entry for each system message, completed by time and
date of occurrence.
If the log list contains more than one entry, the PREV and NEXT buttons
appear on the Home page, allowing scrolling through the messages.
A user having access permission can accept warning and information entries;
this causes the diagnostics software to remove the accepted entry from the log
list. The log list is automatically cleared when the console is powered off.
Some entries in the log list need to be indicated immediately on their occur-
rence. A dialog box does this regardless of the currently selected page on the
main screen. Each log list entry consists of:
• Error text
• Error type (information, warning, error)
• Date and time of occurrence.
• After a user has successfully logged in, a corresponding entry is made in
the log file.
The Central Error Logger is equipped with an improved Log Screen. The
logger can also run as a Windows
centrally and writes them to the log file. The new LogScreen allows an
administrator loading and inspecting saved log files as well as checking the
health state of the system by checking error logs in quasi real-time. Extensive
filter functions allow focusing on particular error messages.
System diagnostic is an application running in the background that detects
error events in the system during power up and operation.
Items checked by the system diagnostics software at power up:
• Hardware Devices
• Communication
• Configuration – Any difference to the hardware configuration before the
last power down (i.e., missing or additional options) results in a warning
or information message.
The system diagnostics software continuously observes the system during
operation in order to detect the following conflicts:
• External sync clock loss
• Power failure
• Hot-plug hardware modification.
• Correct function of the cooling fans (SW V3.0 and up; for D21m hubs or
stage boxes, and for SCore Live units. Compact SCore not supported).
Usually, there is no indication of any error or warning if the execution of
functions is prohibited in case of restrictions, because the user immediately
notes whether the desired function is performed correctly. Nevertheless, some
warnings need to be indicated to the user as a feedback, e.g. if a snapshot
cannot be saved to the external medium due to insufficient memory space.
The means to indicate to the user a failure during function execution is a dialog
box appearing always at the same position on the main screen. It displays a
system message and will disappear when the user acknowledges the message
by touching the OK or Accept button in the box.
SW V6.0
application. It collects all error messages
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Document generated: 10.10.14