Vodavi Starplus Triad 1 Manuals

Manuals and User Guides for Vodavi Starplus Triad 1. We have 2 Vodavi Starplus Triad 1 manuals available for free PDF download: System Programming Manual, Installation Manual

Vodavi Starplus Triad 1 System Programming Manual (456 pages)

Brand: Vodavi | Category: Telephone System | Size: 2 MB

Table of Contents
4
Customer Database Programming
22
Introduction
24
Class of Service (COS)
32
Program Mode Entry (Key Station)
43
Program Mode Entry (Data Terminal or PC)
43
Initialization
44
Database Programming Worksheets
44
Database Upload/Download Routine
44
Upload/Download through Remote Administration
45
System Parameters Programming
56
System Timers
58
System Hold Recall Timer
59
Exclusive Hold Recall Timer
60
Attendant Recall Timer
61
Transfer Recall Timer
61
Preset Forward Timer
62
Call Forward no Answer Timer
63
Pause Timer
63
Call Park Recall Timer
64
Conference / DISA Timer
65
Paging Time-Out Timer
65
CO Ring Detect Timer
66
SLT DTMF Receiver Timer
67
Message Wait Reminder Tone
67
SLT Hook Flash Timer
68
SLT Hook Flash Debounce Timer
69
SMDR Call Qualification Timer
70
Automatic Call Back Timer
70
Reminder Ring Timer
71
Inter-Digit Time-Out
72
Additional System Timers
72
Additional System Timers Defaults
73
Repeat Redial Timer
74
Attendant Display Timer
74
Call Coverage Ring Timer
75
Modem Answer Timer
76
Pulse Dial Inter-Digit Timer
76
DTMF On/Off Time Operation
77
System Features 1 Programming
77
System Features 1 Defaults
78
Attendant Override
79
Hold Preference
79
External Night Ring
80
Executive Override Warning Tone
81
Page Warning Tone
82
Background Music
82
Least Cost Routing (LCR)
83
Account Codes - Forced
83
Group Listening
84
Idle Speaker Mode
85
Call Cost Display
85
Music-On-Hold
86
Call Qualifier Tone
87
System Features 2 Programming
87
System Features 2 Defaults
88
Barge-In Warn Tone
89
CO Ring Tones
90
Verified Account Codes
90
Call Forward Display
91
External Day Ring
92
Overflow Station Forward
92
Direct Transfer Mode
93
Station ID Lock
94
LCR Call Progress
95
One-Touch Recording Warning Tone
95
Ringback on Transfer
96
ACD Agent Recall
97
911 Feature
97
Enhanced 911 (Proctor PBX-ANI-LINK Unit)
98
VMID Station Numbers
99
Programmable Flash Rates
99
Incoming CO Line Ringing
101
Incoming Intercom Ringing
101
Call Forward Button
102
Message Wait / VM Button
103
Message Callback - DSS / BLF
103
Do Not Disturb - DSS / BLF
104
Auto Callback - DSS / BLF
105
UCD Available / Unavailable - DSS / BLF
105
Transfer CO Ringing
106
Recall CO Ringing
107
Queued CO Ringing
107
Exclusive Hold
108
System Hold
109
In-Use Hold (I-Hold)
109
Camp-On Button
110
Call Back Button
111
Line Queue Button
111
Do Not Disturb Button
112
Intercom Hold Button
113
System Parameters
113
System Parameters Programming
114
MOH Assignments
115
E911 Power Failure Station
116
Attendant Station Assignment
117
System Time and Date
117
PBX Dialing Codes
119
Executive / Secretary Pairs
120
On-Board Relay Programming
121
Baud Rate Assignments
122
Networking Tables
123
Access Codes
125
DISA Access Code
126
Database Admin Password
127
Station Message Detail Recording (SMDR)
127
SMDR Enable / Disable
128
Long Distance / All Calls
128
Character Print Assignment
129
Baud Rate Display
129
SMDR Port Assignments
130
Weekly Night Mode Schedule
130
Automatic / Manual Operation
131
Day of Week Programming
132
Directory Dialing
132
Dial Pad Keys
134
Cabinet/Card Programming
136
Card Types
136
Power Supply Types (Triad 3)
138
Hunt Groups
138
Hunt Group Programming
138
Hunt Group
139
Station / Pilot / Pilot Ring All -- Hunting Assignments
140
Verified Account Codes / Traveling Class of Service
141
CO Line Group Queuing
143
Local Number / Name Translation Table
144
Dial Pad Keys
144
CO Line Attributes Programming
148
Page a Introduction
150
DTMF / Dial Pulse Programming
151
CO / PBX Programming
152
Universal Night Answer (UNA)
152
DISA CO-To-CO
153
Privacy
154
Loop Supervision Programming
155
DISA Programming
156
CO Line Group Programming
157
Class of Service (COS)
158
CO Line Ringing Assignments
159
CO Line Ringing Assignments
160
CO Line Identification Display
161
Dial Pad Keys
162
CO Direction
163
Display Ring Assignments
164
DID/TIE Signaling
164
911 Trunk
165
Electronic Key Telephone Service
165
Page B Introduction
167
T-1 Signaling Type
168
T-1 Ringback
170
T-1 Dial Tone
170
Transmit Volume
171
Preset Call Forward Destination
172
Preset Forward Voice Mail ID
172
Universal Day Answer (UDA)
173
Music-On-Hold (Per CO Line)
174
Ring Tone (Per CO Line)
175
Ringing Tones
175
Directory Number
176
Spid
176
Page C Introduction
177
Flash Timer
178
Ring Delay Timer
179
Wink Timer
179
Release Timer
180
Reseize Timer
180
Guard Timer
181
Seize Timer
182
Preset Forward Timer
182
DID Collect Timer
183
T-1 Collect Timer
184
Miscellaneous CO Parameters
184
Dial Pulse Parameters
185
DID Digits
186
DID Incoming Signaling
187
T-1 Incoming Signaling
187
T-1 Framing Type
188
Flexible CO Port Assignment
189
ICLID Programming
191
ICLID Ringing Assignments
191
Flexible Port Assignments
191
ICLID Ringing Assignments
192
View ICLID Ringing Assignments
193
Direct Inward Dialing (DID) Programming
194
DID Phone Number
196
Name Assigned to DID Number
197
Erasing a DID Table Entry
197
ISDN Programming - Page a
199
Basic Rate Interface (BRI) CO Type
200
Primary Rate Interface (PRI) CO Type
200
Framing
201
NT / te Mode
201
Power
201
Directory Number
202
Max out I-Frames
202
Leading 1
203
Leading 011
203
7/8 Digit Number Plan
204
Calling Number
205
Loopback
205
10 Digit Number Plan
206
ISDN Programming - Page B
207
Maximum Number Retransmission
208
Maximum Octets
209
Maximum TEI ID Request
209
Maximum XID Retransmission
209
Minimum TEI ID Check Message
210
Minimum TEI ID Request
210
Message Exchange Timer
211
Minimum XID Retransmission
211
Inter-Digit T / O
211
Set-Up Timer
212
Disconnect Timer
212
Release Request
212
Link Disconnect
213
Call Proceeding
213
Connect Request
213
Restart Request Timer
214
T-1 Alarm Programming
214
Enable/Disable (Carrier Loss Alarm)
215
Blue Alarm
216
Yellow Alarm
217
Red Alarm
218
Bipolar Variations Alarm
218
Frame Slip Alarm
219
Data Errors Alarm
220
Clear Alarm
220
Minor Alarm
221
Major Alarm
221
Time Period
222
Attendant Display
223
Station Attributes Programming
224
Page a Introduction
226
Paging Access
227
Do Not Disturb
228
Conference Enable / Disable (Per Station)
228
Executive Override
229
Privacy (Per Station)
230
System Speed Dial Access
231
Line Queuing
232
Preferred Line Answer
232
Off-Hook Voice over (OHVO)
233
Call Forwarding
233
Forced Least Cost Routing (LCR)
234
ACD Supervisor Monitor with Barge-In
234
Executive Override Blocking
235
CO Line Ringing Options
236
Name / Number Display at Idle
237
Zap Tone
237
CO Loop Pool
238
Administration Access
238
Page B Introduction
239
Station Identification
241
Station ID for DSS / DLS Console with Map
242
Station Day Class of Service (COS)
248
Station Night Class of Service (COS)
250
Class of Service (COS)
250
Speakerphone / Headset
251
Pickup Group(S)
251
Paging Zone(S)
252
Line Group Access - Station
253
LCR Class of Service (COS)
253
Off-Hook Preference
254
Flexible Button
255
Keyset Mode
260
Voice Mail ID Translation
260
Display Flexible Buttons
261
Cordless KTU (CKTU) Feature Button
263
Page C Introduction
263
Preset Call Forward
265
Speed Dial Access
266
Flexible Numbering Assignment
267
Default Numbering Plan
270
ICLID (Caller ID) Route Programming
272
Introduction
274
Calling Number / Name Display
274
Incoming Number/Name for SMDR Records
276
ICLID Features
276
Enable / Disable
277
Name in Display
278
Baud Rate Display
278
Port Assignment
279
Automatic Call Distribution (ACD)
280
ACD Group Programming
282
ACD Group Name
283
Alternate ACD Group Assignment
284
ACD Overflow Station Assignment
284
ACD Supervisor
285
ACD CIQ Threshold
286
ACD Auto Wrap-Up Timer
286
Primary Agents
287
Secondary Agents
288
Guaranteed RAN
289
Primary RAN
289
Secondary RAN
290
Transferred RAN
290
ACD Overflow Timer
291
Call Factor
292
ACD Timers
293
ACD Ring Timer
293
ACD Message Interval Timer
294
ACD No-Answer Recall Timer
295
ACD No-Answer Retry Timer
295
Guaranteed Message Timer
296
ACD Announcement Tables
297
Voice Mail RAN Announcer Options
299
PC / ACD Interface Trace
300
Enable / Disable
300
Trace Port Assignment
301
Baud Rate Display
302
Uniform Call Distribution (UCD)
304
UCD Group Programming
306
Alternate UCD Group Assignment
307
UCD Overflow Station Assignment
308
UCD Primary Agent Assignments
308
UCD Primary RAN Assignments
309
Secondary RAN
309
UCD Timers
310
UCD Ring Timer
311
UCD Message Interval Timer
311
UCD Overflow Timer
312
UCD Auto Wrap-Up Timer
312
UCD No-Answer Recall Timer
313
UCD No-Answer Retry Timer
314
UCD Announcement Tables
314
Voice Mail RAN Announcer Options
317
Voice Mail Groups (VM)
318
Voice Mail Programming
320
Alternate Voice Mail Group
321
Leave Mail Index Entry
322
Retrieve Mail Index Entry
323
Station Assignments
323
Voice Mail Outpulsing Table
324
Voice Mail In-Band Signaling
324
Voice Mail Disconnect Table
326
Voice Mail In-Band Features
327
Voice Mail In-Band Digits
327
Voice Mail Transfer / Forward
328
Voice Mail Broker
329
Voice Mail ID Digit Length
329
Voice Mail Index Table
330
Exception Tables
334
Exception Tables Programming
336
Class of Service
337
Related Items to Toll Restriction
339
CO/PBX Lines
339
Forced Account Codes
339
SLT DTMF Receivers
340
LCR Versus Toll Restriction
340
Toll Restriction
341
Entering Toll Table
341
Allow Table
343
Deny Table
345
Special Table
347
Display Toll Table Entries
349
Least Cost Routing (LCR)
350
Introduction
352
LCR Tables
353
3-Digit Table
353
6-Digit Table (Office Codes)
353
Daily Start Time Tables
353
Default LCR Database
353
Exception Tables
353
Insert/Delete Tables
354
LCR Routing for Toll Information
354
Route List Tables
354
Weekly Time Tables
354
LCR Flowchart
355
LCR Operation
356
3-Digit Area / Office Code Table
357
6-Digit Office Code Table
358
Exception Code Table
359
Route List Table
359
Insert / Delete Table
362
LCR Class of Service Table
362
Daily Start Time Table
364
Weekly Schedule Table
366
LCR Routing for Toll Information
368
Default LCR Database
369
Initializing Database Parameters
370
Introduction
372
Initialize System Parameters
373
System Parameter Defaults
374
Flash Rates
376
Initialize CO Line Attributes
378
CO Line Attribute Defaults
378
Initialize Station Attributes
380
Station Attribute Defaults
380
Initialize CO Port Parameters
382
Default Numbering Plan
383
Initialize Exception Tables
384
Exception Table Defaults
384
Initialize System Speed Numbers
385
Initialize LCR Tables
386
Initialize ICLID-DID Tables
387
Initialize Directory Dialing Table Parameters
388
Directory Dialing Table Defaults
388
Initialize Hunt Group Parameters
389
Initialize ACD / UCD Group Parameters
390
Initialize Voice Mail Group Parameters
392
Voice Mail Group Defaults
392
Initialize DID-TIE Parameters
393
DID-TIE Parameter Defaults
393
Initialize Verified Account Code Table
394
Verified Account Code Table Defaults
394
Initialize ISDN/VOIP Parameters
395
System Reset
397
Printing System Database Parameters
398
Introduction
400
Print Database Parameters
400
Database Printing
401
Print System Parameters
401
System Parameters Printout
402
Print CO Line Attributes
404
CO Line Attributes Printout
405
Print Station Attributes
406
Station Attributes Printout
407
Print CO Port Parameters
408
Print Exception Tables
409
Print System Speed Numbers
411
System Speed Numbers Printout
411
Print LCR Tables
412
Print Entire System Database
424
Print ICLID - DID Tables
425
Print Directory Dial Table Parameters
439
Directory Dialing Table Printout
440
Print Hunt Group Parameters
441
Hunt Group Parameters Printout
441
Print ACD / UCD Group Parameters
442
Print Voice Mail Group Parameters
443
Voice Mail Group Parameters Printout
444
Print DID-TIE Parameters
445
DID-TIE Parameters Printout
445
Print Verified Account Codes
446
Verified Account Codes Printout
446
Print ISDN Parameters
447
ISDN Parameters Printout
447

VODAVI Starplus Triad 1 Installation Manual (236 pages)

Feature Package 3

Brand: VODAVI | Category: Telephone System | Size: 9 MB

Table of Contents

4
- Installation Manual
  2
Figures

10
- 1 Introduction
  
  16
  - Regulatory Information (U.S.A.)
    18
    
    Telephone Company Notification
    18
    
    Changes in Service
    19
    
    Hearing Aid Compatibility
    19
    
    Incidence of Harm
    19
    
    Maintenance Limitations
    19
    
    UL/CSA Safety Compliance
    19
    
    Notice of Compliance
    20
  - Toll Fraud Disclaimer
    20
- 2 Triad 1/2 System Installation
  
  22
  - Introduction
    24
  - Site Preparation
    25
    
    General Site Considerations
    25
    
    Back-Board Installation
    26
    
    Verify On-Site Equipment
    26
  - KSU & Power Supply (PSU) Installation
    29
    
    Mounting the Triad 1 Basic KSU
    29
  - KSU and Power Supply (PS) Installation
    32
    
    Mounting the Triad 2 Basic KSU
    32
  - Triad 2 Basic KSU Back W/Mounting Plate Extended
    33
    
    Mounting the Expansion KSU (EKSU)
    35
    
    Ring Generator Installation (RGU)
    37
    
    Power Supply Unit Installation
    39
  - Installation of Power Supply Unit (PSU)
    40
    
    KSU Grounding
    41
    
    KSU AC Power Plug
    42
    
    Lightning Protection
    42
    
    Power Line Surge Protection
    42
    
    PCB Handling & General Installation
    43
    
    PCB Installation
    43
    
    Main Processor Board (MPB) Installation
    45
    
    Phase Lock Loop Unit (PLLU)
    47
    
    Modem Unit (MODU)
    48
    
    Miscellaneous Interface Unit (MISU) Installation
    50
  - Talk Battery
    50
    
    MISU Wiring
    51
    
    Installing the Serial Interface Unit (SIU)
    52
    
    CO/PBX Connections
    54
    
    Loop Start CO Interface Board (LCOB)
    54
    
    LCOB Wiring
    55
    
    DID Interface Board (DIDB)
    57
    
    DIDB Wiring
    58
    
    Interface Board (T1IB)
    60
    
    T-1 Ordering Information
    61
    
    Call Routing Criteria
    63
    
    Call Routing Display Format
    63
    
    Primary Rate Interface Board (PRIB)
    69
    
    Basic Rate Interface Board (BRIB)
    70
    
    ISDN and T1 Clocking
    73
    
    Electronic Telephone Interface Board (ETIB)
    78
    
    Station Connections
    78
    
    ETIB Wiring
    79
    
    Single Line Interface Board (SLIB)
    81
    
    SLIB Wiring
    81
    
    Digital Telephone Interface Board (DTIB)
    85
    
    DTIB Wiring
    86
  - Digital Telephone Interface Board (DTIB) Installation
    87
    
    Battery Back-Up Wiring
    88
    
    Battery Back-Up Wiring Installation
    88
    
    System Wiring
    88
    
    MPB and SIU RS232C Port Wiring
    89
    
    System Back-Up Duration
    89
    
    Digital Station Jack Wiring
    90
    
    MISU Wiring
    90
    
    Station Wiring
    90
  - Electronic Station Wiring
    91
  - Single Line Telephone Wiring
    92
  - PFTU Wiring
    93
    
    Wall Mounting the Electronic Telephone
    94
    
    Wall Mounting the Digital Telephone
    95
    
    Caller ID Interface Unit Installation
    96
    
    Headset Installation
    96
    
    Selecting the Cable
    96
  - Caller ID Cable Connections
    97
    
    CTI System Configuration
    98
    
    Programming the KSU
    98
    
    Electronic Key Telephone Wall Mounting
    99
    
    Digital Key Telephone Wall Mounting
    100
  - SMDR Printout
    101
  - SMDR Printout
    102
- 3 Triad 3 System Installation
  
  104
  - Introduction
    106
  - Site Preparation
    106
    
    General Site Considerations
    106
    
    Back-Board Installation
    107
    
    Verify On-Site Equipment
    108
  - KSU & Power Supply (PSU) Installation
    110
    
    Mounting the Basic KSU
    110
    
    Mounting the Expansion Cabinet (EKSU1)
    111
    
    Mounting the Expansion Cabinet (EKSU2)
    112
  - Expansion Cabinet (EKSU2) Installation
    113
    
    Ring Generator Installation (RGU)
    114
    
    KSU Grounding
    115
    
    AC/DC (PS-10A or PS-15A)
    117
    
    Power Supply Unit Installation
    117
    
    DC/DC (with BCU & 48VU)
    119
  - Typical System Configurations
    123
  - Typical System Configurations
    125
  - Typical System Configurations
    126
    
    Battery Back-Up Wiring Installation
    127
    
    System Back-Up Duration
    127
    
    KSU AC Power Plug
    129
    
    Lightning Protection
    129
    
    Power Line Surge Protection
    129
    
    PCB Handling & General Installation
    130
    
    PCB Installation
    130
    
    Main Processor Board (MPB) Installation
    131
    
    Serial Interface Unit (SIU2)
    134
    
    Phase Lock Loop Unit (PLLU)
    135
    
    Memory Expansion Unit (MEMU)
    136
    
    Program Module Unit (PMU)
    136
    
    Miscellaneous Interface Unit (MISU) Installation
    137
  - Talk Battery
    138
    
    MISU Wiring
    139
    
    Power Failure Transfer Unit (PFTU)
    140
    
    Power Failure Transfer Unit (PFTU) Wiring
    141
    
    CO/PBX Connections
    143
    
    Loop Start CO Trunk Board (LCOB))
    143
    
    LCOB Wiring
    144
    
    Ground Start CO Trunk Board (GCOB)
    146
    
    GCOB Wiring
    147
    
    DID Trunk Board (DIDB)
    149
    
    DIDB Wiring
    150
    
    Interface Board (T1IB)
    152
    
    T-1 Ordering Information
    153
    
    Call Routing Criteria
    155
    
    Call Routing Display Format
    155
    
    PRIB Board Leds
    161
    
    Primary Rate Interface Board (PRIB)
    161
    
    PRI Ordering Information
    162
    
    Call Routing Criteria
    164
    
    Call Routing Display Format
    165
    
    Basic Rate Interface Board (BRIB)
    167
    
    Basic Rate Interface Expansion Board (BRIB-E)
    170
    
    ISDN and T1 Clocking
    171
    
    Electronic Telephone Interface Board (ETIB)
    175
    
    Station Connections
    175
    
    ETIB Wiring
    176
    
    Single Line Interface Board (SLIB)
    178
    
    SLIB Wiring
    180
    
    Digital Telephone Interface Board (DTIB)
    183
    
    DTIB Wiring
    185
    
    Digital Station Jack Wiring
    187
    
    Station Wiring
    187
  - Electronic Station Jack Wiring
    188
  - Single Line Telephone Wiring
    189
  - PFTU Wiring
    190
    
    Wall Mounting the Electronic Telephone
    191
    
    Wall Mounting the Digital Telephone
    192
    
    Caller ID Interface Unit Installation
    193
    
    Headset Installation
    193
    
    Selecting the Cable
    193
  - Caller ID Cable Connections
    194
  - Caller ID Cable Connections - Triad 3 SIU
    194
  - Programming the KSU
    195
  - CTI System Configuration
    195
  - Electronic Key Telephone Wall Mounting
    196
  - Digital Key Telephone Wall Mounting
    197
- 4 System Check-Out
  
  200
  - Preliminary Procedures
    202
  - Power up Sequence
    202
- 5 Maintenance and Troubleshooting
  
  204
  - System Programming and Verification
    206
  - Telephone and Terminal Troubleshooting
    207
  - Keyset Self Test
    207
    
    Keyset Button Test
    208
    
    Keyset LCD/LED Test
    208
  - Flash Rates
    208
    
    DSS Led/Button Test
    209
    
    Key Telephones/Terminals
    210
    
    DSS/DLS Console
    211
    
    Single Line Telephones
    211
  - CO Line Card Functions
    212
  - Direct Inward Dial Interface Board (DIDB)
    213
  - PRIB Switches
    213
  - System Functions
    214
  - Program Module Unit (PMU)
    215
  - Miscellaneous Interface Board (MISU)
    216
  - Miscellaneous Functions
    217
  - Power Failure Transfer Unit (PFTU)
    217
  - Station Card Functions
    218
  - Single Line Interface Board (SLIB) W/Msgu
    218
  - Remote Maintenance
    219
    
    Maintenance Password
    219
    
    Overview
    219
    
    Overview of Maintenance Commands
    219
    
    Exit Maintenance
    220
    
    Station Configuration
    221
    
    System Configuration
    221
  - Station Configuration
    222
    
    CO Line Configuration
    223
    
    Event Trace Buffer
    224
    
    Event Trace Buffer Commands
    224
    
    DTMF Receiver Trace
    225
    
    Overview
    225
    
    Remote System Monitor
    225
    
    Help Menu
    226
    
    Help Menu (?)
    226
    
    Monitor Password
    226
    
    Dump Memory Data
    227
    
    Event Trace Mode
    227
    
    Modify Memory Command
    229
    
    Baud Rate Command
    230

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VODAVI Starplus Triad 1 Installation Manual (236 pages)

Table of Contents

Table of Contents

Figures

1 Introduction

2 Triad 1/2 System Installation

3 Triad 3 System Installation

4 System Check-Out

5 Maintenance and Troubleshooting

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