Call Routing Criteria - Vodavi Starplus Triad 1/2/3 Installation Manual

CO/PBX Connections
Functionality Description
Automatic Number Identification (ANI) information from the carrier is
treated exactly the same as an inbound ICLID (Caller ID) number. Calls
can be routed, placed in the unanswered call table, sent out to the CTI
Module port on a keyset, and run through the number to name
translation table. The
same manner as ICLID.
Dialed Number Identification Service (DNIS) information from the
carrier is treated using DID line rules. DNIS calls are routed based on the
DID routing table.
ANI/DNIS is a combined format, where the system waits for the ANI/DNIS
information from the carrier. When it is received, the system routes the
call using ICLID processing.
The following table summarizes the operation of the system.
ANI DNIS
N N
N Y
Y N
Y* Y
*I f both ANI and DNIS calls are routed -- the following tabl e summarizes what i s displayed at the phone.
If this information is not found in the ICLID Route Tables, the DNIS
information is compared to the DID table for a match. The call is then
routed based on the DID tables.
If a match is not found on either the ANI or DNIS number, the call is
routed based on normal CO line operation (CO Ringing Assignments).
Table 3-17: Call Routing Criteria
Calls routed based on normal CO operation (CO Ring Assignments.
Calls routed based on DID tables with DID operation.
Calls routed based on ICLID routing and ICLID operation.
Calls routed on ICLID first, if no route is found, the DNIS digits are
compared to the DID table. If no route is found in the DID table the
call is routed based on CO line Ringing Assignments.
Triad 3 System provides call progress tones in the
Operation
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