System Programming And Verification - Vodavi Starplus Triad 1/2/3 Installation Manual

System Programming and Verification

System Programming and Verification
System operation should be verified as per the programmed customer
database once all customer database programming has been completed.
A hard copy of the customer database can be printed from the system
and should be kept on-site and up to date for future reference.
The
feature activation can sometimes be mistaken for improper operation.
First, verify all programmable features are enabled for the phone or
function in question. Then compare the suspected improper operation
with the feature operation description to determine which feature is
causing conflict. Be aware that some features can override others and
take precedence in operational priority. Then make the necessary
programming changes in customer database programming to acquire
the desired operation.
If feature operation is not the cause of the suspected problem, then
general troubleshooting procedures should be employed. A basic
guideline for determining the cause of a reported problem are as follows:
1. Verify that system programming is correct and that the suspected
2. Check the unit on another circuit, if possible, and verify that it is
3. Check the installation cabling/wiring and connectors for cuts, shorts
4. Check the system interface circuit by substituting a known good
Systemmustbe initialized before customer database is
programmed.
Triad 1/2/3 Systems are highly featured digital switches and as such,
feature, circuit or function has been enabled in programming.
functioning.
or loose connections.
circuit. Verify the Service/Normal switch on the printed circuit board
is in the NORMAL position.
By verifying correct operation for each segment of the installation
and system, the source of the problem is isolated and can be
identified and resolved.
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