Grandstream Networks UCM6510 User Manual page 25

Additional Features
Multi-­language Support
Caller ID
Polarity Reversal/ Wink
Call Center
Customizable Auto Attendant
Maximum Call Capacity
Conference Bridges
Call Features
Compliance
Firmware Version 1.0.2.5
English, Simplified Chinese, Traditional Chinese, Spanish, French,
Portuguese, German, Russian, Italian, Polish, Czech for web GUI;;
Customizable IVR/voice prompts for English, Chinese, British English,
German, Spanish, Greek, French, Italian, Dutch, Polish, Portuguese,
Russian, Swedish, Turkish, Hebrew and A rabic
Bellcore/Telcordia, ETSI-­FSK, ETSI-­DTMF, SIN 227 – BT, NTT Japan
(pending)
Yes, with enable/disable option upon call establishment and termination
Multiple configurable call queues, automatic call distribution (ACD) based
on agent skills/availability/busy level, in-­queue announcement
Up to 5 layers of IVR (Interactive Voice Response)
Up to 2000 registered SIP endpoints, up to 200 concurrent calls
Up to 8 bridges, up to 64 simultaneous conference attendees
Call park, call forward, call transfer, DND, DISA, ring group, pickup group,
blacklist, paging/intercom and etc
FCC: Part 15 (CFR 47) Class B, Part 68
•
CE: EN55022 Class B, EN55024, EN61000-­3-­2, EN61000-­3-­3,
•
EN60950-­1, TBR21, RoHS
A-­TICK: AS/NZS CISPR 22 Class B, AS/NZS CISPR 24, AS/NZS
•
60950, A S/ACIF S002
ITU-­T K.21 (Basic Level);; UL 60950 (power adapter)
•
T1: TIA-­968-­B Section 5.2.4
•
E1: TBR12/TBR13, E1: A S/ACIF
•
UCM6510 IP PBX User Manual Page 24 of 317