After capturing the trace, users can download it for basic analysis. Or you can contact Grandstream
Technical support in the following link for further assistance if the issue is not resolved.
http://www.grandstream.com/index.php/support
E&M
I MMEDIATE
R ECORD
T RACE
Before capturing the trace for E&M, user could configure "Record Direction" and "Record File Mode".
"Record File Mode" can be separate (one record per direction) or mix. Then click on "Start" to start to
capture.
SERVICE
C HECK
Enable Service Check to periodically check UCM6510. Check Cycle is configurable in seconds and the
default setting is 60 sec. Check Times is the maximum number of failed checks before restart the
UCM6510. The default setting is 3. If there is no response from UCM6510 after 3 attempts (default) to
check, current status will be stored and UCM6510 will be restarted.
REMOTE
A CCESS
Firmware Version 1.0.2.5
Figure 190: E&M Immediate Record Trace
Figure 191: Service Check
UCM6510 IP PBX User Manual
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