Figure 118: Agent Login Settings - Grandstream Networks UCM6510 User Manual

For example, if the call queue extension is 6510, Agent Login Extension Postfix is * and Agent Logout
Extension Postfix is **, users could dial 6510* to login to the call queue as dynamic agent and dial
6510** to logout from the call queue. Dynamic agent doesn't need to be listed as static agent and can
log in/log out at any time.
Call queue feature code "Agent Pause" and "Agent Unpause" can be configured under web
•
GUI-­>PBX-­>Internal Options-­>Feature Codes. The default feature code is *83 for "Agent Pause"
and *84 for "Agent Unpause".
Queue recordings are shown on the Call Queue page. Click on
•
.wav format;; click on
select several recording files to be deleted and click on "Delete Selected Recording Files" or click on
"Delete A ll Recording Files" to delete all recording files.
Firmware Version 1.0.2.5
Figure 118: Agent Login Settings
to delete the recording file. To delete multiple recording files by one click,
UCM6510 IP PBX User Manual
to download the recording file in
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