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Grandstream Networks UCM6300 Series Manuals
Manuals and User Guides for Grandstream Networks UCM6300 Series. We have
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Grandstream Networks UCM6300 Series manuals available for free PDF download: User Manual, High Availability User Manual, Configuration Manual
Grandstream Networks UCM6300 Series User Manual (61 pages)
IP PBX
Brand:
Grandstream Networks
| Category:
Remote Control
| Size: 3.71 MB
Table of Contents
Table of Contents
3
Change Log
8
Version 1.0.7.9
8
Version 1.0.5.4
8
Version 1.0.3.10
8
Version 1.0.2.25
8
Introduction
9
Ucm Remoteconnect Subscription Plan
10
Prerequisite
11
Figure 1: UCM Remoteconnect Page
11
Figure 2: GDMS PBX Device Page
11
Configuring Ucm Remoteconnect
12
Purchase Plan
12
Figure 3: UCM Remoteconnect Introduction Page
12
SIP Extension Sync-Up
13
Figure 4: UCM Remoteconnect - Effective Plan
13
Figure 5: UCM Remoteconnect - SIP Extension Sync
14
Figure 6: UCM SIP Extensions Synchronized to GDMS
14
Media NAT Traversal Service
15
Figure 7: UCM Remoteconnect - Media NAT Traversal Service
15
Using Remoteconnect for Calls and Meetings
16
Figure 8: UCM Remoteconnect - Check UCM Public Address
16
Using GS Wave Web
17
Joining Meeting Anonymously
17
Logging in GS Wave Web
17
Figure 9: Join Meeting Anonymously from GS Wave Web
17
Figure 10: UCM Login Page
18
Figure 11: UCM GS Wave Login Page
18
Using Wave App on Mobile Devices
19
Figure 12: UCM GS Wave Web after Login
19
Figure 13: Wave App Launched on Mobile Device
19
Figure 14: Wave App - Join Meeting
20
Figure 15: Wave App - SIP Extension Login
20
Joining Meeting Anonymously
20
Logging in Wave App
20
Packet Loss Resistance Configurations
21
Figure 16: Video Conference Settings
21
Ucm Cloud Backup
22
Manual Backup
22
Figure 17: UCM Backup/Restore Web Page
22
Figure 18: Create New Backup on the UCM
22
Schedule Backup
23
Restore
23
Figure 19: Schedule Backup Page
23
Figure 20: Restore Backup File
24
Ucm Cdr
25
CDR for Remote Calls
25
Figure 21: CDR Page
25
Figure 22: CDR for Remote Calls
25
Remote Call Statistics
26
CDR Stored in GDMS Cloud
26
Figure 23: CDR Statistics
26
Recordings Stored in GDMS Cloud
27
Figure 24: CDR Stored in GDMS Cloud
27
Figure 25: Recordings Stored in GDMS Cloud
28
Ucm Concurrent Remote Calls
29
Figure 26: Concurrent Remote Calls
29
Configuring Peer Trunk with Remoteconnect
30
Figure 27: Peer SIP Trunk Configuration
30
Figure 28: Peer SIP Trunk->Basic Settings
31
Figure 29: Peer SIP Trunk - Advanced Settings
32
Managing Ucm on Gdms
33
Add UCM6300 Device
33
Figure 30: Add UCM6300 to GDMS
33
View UCM Devices on GDMS
34
Custom UCM Public Address
34
Figure 31: View UCM Devices on GDMS
34
Table 1: View UCM Devices on GDMS
34
Figure 32: Custom UCM Public Address on GDMS
35
Figure 33: Personal URL
35
Accessing UCM Web GUI from GDMS
36
Figure 34: Custom Domain
36
Figure 35: UCM Device on GDMS
36
Figure 36: UCM Login Page
37
Figure 37: UCM Web UI after Logging in
37
Rebooting UCM from GDMS
38
Figure 38: UCM on GDMS
38
Figure 39: GDMS Reboot Options
38
Upgrading UCM Via GDMS
39
Figure 40: GDMS Task Page
39
Figure 41: UCM on GDMS
39
Cloud Storage and Backup
40
Figure 42: Firmware Upgrade on GDMS
40
Figure 43: GDMS Task Page
40
Remotely Restore Configuration File
41
Figure 44: GDMS PBX Backup Page
41
Figure 45: Restore Backup File Interface
41
View Statistics and Reports
42
Daily Statistics Report
42
Figure 46: Daily UCM Report from GDMS
42
View Statistics Report for the Past Month
43
Figure 47; View UCM Device on GDMS
43
Figure 48: UCM Statistics Report on GDM
43
Table 2: UCM Statistics Report on GDM
43
Figure 49: View UCM Device Statistics on GDMS
45
Configure Email to Receive Daily UCM Report
46
Call Quality Statistics
46
Figure 50: Email Notification Setting on GDMS
46
View Plan and UCM Cloud Storage Status
47
Figure 51: Call Quality Statistics
47
Figure 52: View UCM Plan and Cloud Storage Status on GDMS
47
Cloud IM Service
48
Figure 53: Email Notification for Expired Plan
48
Figure 54: Package Service Page
49
Figure 55: Package Application Page
49
Figure 56 : Package Details Page
50
Figure 57 : Bind UCM Device
50
Figure 58 : UCM Cloud IM Service Management Page
51
Gdms Alert Management
52
Message Notification Settings
52
Figure 59: Alert Events Sync
52
Figure 60: Message Notification Settings
53
Table 3: Message Notification Settings
53
Email Notification Settings
54
Figure 61: Email Notification Settings
55
Table 4: Email Notification Settings
55
SMS Notification Settings
56
Figure 62: SMS Notification Settings
57
View Alert Notice
58
Table 5: SMS Notification Settings
58
Figure 63: Alert Notice Interface
59
Custom Logo
60
Figure 64: Custom Logo
60
Integrated Customer Service Sdk
61
Figure 65 : Customer Service SDK
61
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Grandstream Networks UCM6300 Series High Availability User Manual (34 pages)
IP PBX
Brand:
Grandstream Networks
| Category:
PBX
| Size: 1.07 MB
Table of Contents
Table of Contents
2
Supported Devices
5
Table 1: UCM Models Supporting High Availability Feature
5
Introduction
6
Typical Network Topology
7
Figure 1: Typical Network Topology
7
Ha Prerequisites
8
Prerequisites
8
Connecting UCM for HA Setup
8
Network Configuration
8
Figure 2: Network Settings
9
Ha Configurations
10
For UCM Without UCMRC Plan
10
Figure 3: HA Settings on Primary UCM
10
Figure 4: HA Settings on Secondary UCM
11
Figure 5: HA Configured on Secondary UCM
12
Figure 6: HA Status on Secondary UCM
12
For UCM with UCMRC Plan
13
Scenario 1: Two New Ucms on Factory Default Settings and both UCM Use UCMRC Service
13
UCM Use UCMRC Service
14
Ha Configuration Parameters
15
Table 2: HA Related Parameters
15
Ucmrc Configurations
19
UCMRC Plan
19
Custom Domain Configuration
19
Figure 7: Add UCM to GDMS
19
Figure 8: Assign UCMRC Plan to UCM
19
Figure 9: Edit Device
20
Figure 10: Configure Custom Domain
20
Verify Ha Settings
21
Figure 11: HA Status for Active UCM
21
Figure 12: HA Status for Standby UCM
21
Active/Standby Role in Ha
22
Automatic Failure Detection
22
Active UCM: Self-Failure Detection
22
Figure 13: Active and Standby UCM Failover
22
Standby UCM: Periodic Heartbeat
23
Force Switch
23
Figure 14: Force Switch
23
Firmware Upgrade
24
Replacing Ucm in Ha
25
HA Setup with UCMRC
25
Scenario 1: UCM A's Station Type Is "Primary" and It's the Active UCM. UCM B's Station Type Is "Secondary" and It's in Standby Status
25
Primary" and It's in Standby Status
25
HA Setup Without UCMRC
26
Disabling Ha Setup
27
Cloud IM in Ha Setup
28
Using Ucmrc with Ha
29
Switching UCMRC Role in HA
29
Figure 15: GDMS Display for UCM HA Status
29
Service Status
30
Active/Standby Status
30
Web UI Access for UCM
30
Log in Wave
30
Failover During Call
31
Data Sync
32
Backup and Restore
33
Maintenance
34
Figure 16: System Alert Events
34
Figure 17: HA Logs
34
Grandstream Networks UCM6300 Series User Manual (14 pages)
IP PBX
Brand:
Grandstream Networks
| Category:
PBX
| Size: 0.39 MB
Table of Contents
Table of Contents
2
Supported Devices
4
Table 1: UCM Models Supporting Multi-Factor Authentication Feature
4
Introduction
5
Virtual MFA Device
5
Physical MFA Device
5
Mfa Device Specifications
6
Table 2: MFA Device Specifications
6
Virtual Mfa Applications
7
Table 3: Virtual MFA Applications
7
Using Mfa Device
8
Using Virtual MFA Device
8
Figure 1: Email Settings
9
Figure 2: User Information
9
Figure 3: Scan MFA QR Code
9
Figure 4: Enter MFA Code
10
Using Physical MFA Device
11
Figure 5: Hardware MFA Device Certification
11
Figure 6: Physical MFA Device
12
Removing Mfa Device
13
Removing MFA Via User Management
13
Removing MFA Via Login Page
13
Faq
14
MFA Device Lost or Invalidated
14
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Grandstream Networks UCM6300 Series Configuration Manual (10 pages)
Remote Connect EndPoint Configuration
Brand:
Grandstream Networks
| Category:
PBX
| Size: 1.42 MB
Table of Contents
Table of Contents
2
Introduction
3
Prerequisites
4
Figure 1: UCM Remoteconnect Plan Information
4
Configure Ip Phones Via Gdms
5
Figure 2: GDMS Single Configuration Phone Server
5
Figure 3: GDMS Batch Configuration Phone Server
6
Configure Ucm Remoteconnect Service for Ip Phones
7
Figure 4: GXV3370 Account Configuration Page
7
Figure 5: GXV3370 AccountSip Settings
8
Figure 6: GXV3370 Phone SettingsGeneral Settings
8
Figure 7: GXV3370 TLS Configuration
9
Make Calls Using Ip Phones
10
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