Grandstream Networks UCM6 Series Basic Configuration Manual
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Summary of Contents for Grandstream Networks UCM6 Series
- Page 1 Grandstream Networks, Inc. UCM6XXX Series Basic Configuration Guide...
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Page 2: Table Of Contents
Table of Contents OVERVIEW ........................4 SETUP GUIDE SCENARIO .................... 4 QUICK INSTALLATION ....................5 Connecting the UCM6XXX ........................5 Access UCM6xxx series Web Interface ....................6 CREATE USER EXTENSION ..................7 Configure Extension Range ........................7 Batch & Single User Creation ........................8 Steps on Adding Single User ...................... - Page 3 Inbound Routes ............................28 Set up Inbound Route........................29 Table of Figures Figure 1: Typical UCM6xx Scenario ......................4 Figure 2: UCM6302 back view ........................5 Figure 3: UCM6302 Top View ........................5 Figure 4: UCM6302 Web GUI Login Page ....................6 Figure 5: Create User Extension –...
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Page 4: Overview
OVERVIEW This document will provide instructions on how to set up a UCM6XXX series from an out of the box state to a fully functional state. This includes design considerations, creating user extensions, provisioning endpoints with Zero-Config, conferencing, auto attendant configuration, analog/VoIP trunks, routing inbound/outbound calls and voicemail/fax to email setup. -
Page 5: Quick Installation
QUICK INSTALLATION Connecting the UCM6XXX Figure 2: UCM6302 back view 1. Connect one end of an RJ-45 Ethernet cable into the WAN port of the UCM6301. 2. Connect the other end of the Ethernet cable into the uplink port of an Ethernet switch/hub. 3. -
Page 6: Access Ucm6Xxx Series Web Interface
Access UCM6xxx series Web Interface The UCM's web server responds to HTTP/HTTPS GET/POST requests. Embedded HTML pages allow users to configure the device through a web browser such Microsoft IE (version 8+), Mozilla Firefox, Google Chrome, etc. To access the UCM's web portal, follow the steps below: Figure 4: UCM6302 Web GUI Login Page 1. -
Page 7: Create User Extension
CREATE USER EXTENSION Configure Extension Range First part of configuring the UCM62xx series should be about planning for expansion. Here are some questions to think about when setting up extension ranges: How many users are in the office? Will there be departments within the office? ... -
Page 8: Batch & Single User Creation
allows up to 5299 extensions to assign to users. Users can configure any extension range as they desire. Here we’ve configured it to use four-digit extensions with a leading 1. Click Save and then Apply Changes at the top so that our extension range will be ready for the next steps. Batch &... -
Page 9: Steps On Adding Batch Of Users
Figure 7: Create User Extension – Create New User After clicking “Save” the Extensions page will display with the single SIP extension that was just created. Here the user has the ability to edit the extensions by clicking the at the right. Figure 8: Create User Extension –... -
Page 10: Figure 9: Create User Extension - Batch Add User
3. Choose “Batch” under “Basic Settings” “Select Add Method”. 4. At the “Batch Add SIP Extensions” dialog, the user can specify the “Extension” and the number of extensions to generate by setting the “Create Number”. In this tutorial we will have a starting extension of 1001 and have the UCM6XXX series generate 5 extensions with a password randomly generated. -
Page 11: Figure 11: Create User Extension - Single And Batch Add Extensions Created
Figure 11: Create User Extension – Single and Batch Add Extensions Created For more details on Extension parameters please see the UCM User Manual P a g e UCM6XXX Basic Configuration Guide... -
Page 12: Provisioning & Zero Config
PROVISIONING & ZERO CONFIG Grandstream SIP Devices can be configured via Web interface as well as via configuration file through TFTP/HTTP/HTTPS download. All Grandstream SIP devices support an XML format configuration file. The UCM6XXX provides a Plug and Play mechanism to auto-provision the Grandstream SIP devices in a zero configuration manner by generating XML config file and having the phone to download it. -
Page 13: Extension Assignment
Figure 12: Provisioning with Zero Config – Auto Discovery Extension Assignment In the Auto Provision settings, users have the option to enable “Automatically Assign Extension”. If enabled, an extension will be created and assigned to the new device detected. This is a great feature if specific extension assignment isn’t required, but for our setup we’ll work on manually assigning an extension to a discovered device. -
Page 14: Figure 14: Provisioning With Zero Config - Manually Assigned Extension
Check Account 1 and select the desired extension, then click “Save”. Now the Zero Config page displays the device with an extension assigned to it on Account 1. Figure 14: Provisioning with Zero Config – Manually Assigned Extension After assigning an extension, the phone may be rebooted in order to pick up the configuration file from the UCM6XXX series. -
Page 15: Conference Bridge
CONFERENCE BRIDGE The UCM62xx supports conference bridge allowing multiple bridges used at the same time: UCM6202/6204 supports up to 3 conference rooms allowing up to 25 simultaneous PSTN or IP participants. UCM6208 supports up to 6 conference rooms allowing up to 32 simultaneous PSTN or IP participants. -
Page 16: Figure 16: Conference Bridge - Create New Conference Room
Figure 16: Conference Bridge – Create New Conference Room 5. Click “Save” at the bottom then “Apply Changes” at the top. We should now have a conference room created and the status page will display the following: Figure 17: Conference Bridge – Create New Conference Room With the phone that is registered to the UCM6XXX series, dial the conference room extension. -
Page 17: How To Set Up A Meeting Room In The Ucm630X
For more options and features for the conference room, please see the UCM User Manual How to set up a Meeting Room in the UCM630x 1. Under Call Features Multimedia Meeting Room Click on “Add”. 2. Enter the Room’s extension number and specify the Privilege for the permission level for outgoing calls. 3. -
Page 18: Figure 20: Meeting Room - Ucm630Xa
Figure 20: Meeting Room - UCM630xA The conference room status and conference call recording (if recording function is enabled) will be displayed on the page. The meeting rooms in the list include public meeting rooms and random meeting rooms. For temporary meeting room administrators, only the "batch kicking people"... -
Page 19: Ivr (Interactive Voice Response)
IVR (INTERACTIVE VOICE RESPONSE) Configure IVR IVR configurations can be accessed under the UCM630X Web GUICall FeaturesIVR. Users could create, edit, view, and delete an IVR. Click on "Add" to add a new IVR. Click on to edit the IVR configuration. ... -
Page 20: Figure 22: Ivr - Create New Ivr
For example, a caller reaches the IVR and the Welcome Prompt plays, “Thank you for calling Grandstream Networks. For support, please dial 0. For Sales, please dial 1.” Click on the drop down box for the first event, which is “Press 0” and select Extension. Another drop down box will appear and the user can then select an extension from the list. -
Page 21: Figure 23: Ivr - Key Pressing Events
Figure 23: IVR – Key Pressing Events 8. Click “Save” button and then click on “Apply Changes” at the top. To find out more options and parameter descriptions in regard to the IVR, please refer to the UCM User Manual P a g e UCM6XXX Basic Configuration Guide... -
Page 22: Trunks
TRUNKS Analog Trunks Go to Web GUI Extension / Trunk Analog Trunks to add and edit analog trunks. Click on "Create New Analog Trunk" to add a new analog trunk. Click on to edit the analog trunk. ... -
Page 23: Voip Trunks
Figure 24: Analog Trunks – Create New Analog Trunk Note: If there are reports of calls being dropped and lines are not disconnecting properly, this could mean that there are line settings mismatched. The UCM6XXX series offers an auto detect feature that tests the line and provides the best possible settings. -
Page 24: Set Up Voip Trunk
Click on to delete the VoIP trunk. There are 4 different type of VoIP trunks that can be configured. The types are Peered/Registered SIP trunk or Peered/Registered IAX trunk. This tutorial will demonstrate how to configure a SIP Registered Trunk. Set up VoIP Trunk 1. -
Page 25: Figure 25: Voip Trunks - Create New Register Sip Trunk
Figure 25: VoIP Trunks – Create New Register SIP Trunk After creating the SIP trunk, users can click the on the right of the VoIP trunk for more configuration options. P a g e UCM6XXX Basic Configuration Guide... -
Page 26: Figure 26: Voip Trunks - Edit Voip Trunk
Figure 26: VoIP Trunks – Edit VoIP Trunk To verify if the SIP trunk is registered, the user may navigate to Web UI System Status Dashboard. Figure 27: Status – Trunks P a g e UCM6XXX Basic Configuration Guide... -
Page 27: Call Routes
CALL ROUTES Outbound Routes In the UCM6XXX, an outgoing calling rule pairs an extension pattern with a trunk used to dial the pattern. This allows different patterns to be dialed through different trunks (e.g., "Local" 7-digit dials through a FXO while "Long distance"... -
Page 28: Inbound Routes
route the calls to SIP trunk versus going through a local PSTN line. 6. Click “Save” and then click on “Apply Changes” at the top. Figure 28: Routes – Create Outbound Route Inbound Routes In the UCM6XXX, an incoming calling rule allows for various inbound destinations. Users can route inbound calls by DID, to Extension, Voicemail, Conference Room, Queue, Ring Group, Page, Voicemail Group, FAX, DISA or IVR. -
Page 29: Set Up Inbound Route
Set up Inbound Route 1. Click on “Create New Inbound Rule”. 2. For “Trunks” select the SIP trunk that has been configured. (e.g. GSTrunk). 3. The DID pattern can be composed of two parts, divided by a ‘/’ character. The first part is used to specify the dialed number and the second part is used to specify the caller ID, which is optional.
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