Grandstream Networks UCM630X Manuals

Manuals and User Guides for Grandstream Networks UCM630X. We have 5 Grandstream Networks UCM630X manuals available for free PDF download: User Manual, Quick Installation Manual, Setup Manual

Grandstream Networks UCM630X User Manual

Grandstream Networks UCM630X User Manual (591 pages)

Brand: Grandstream Networks | Category: Conference System | Size: 12.73 MB

Table of Contents

Table of Contents
4
Document Purpose

41
Change Log

42
- Firmware Version 1.0.11.10
  42
- Firmware Version 1.0.11.9
  42
- Firmware Version 1.0.9.10
  43
- Firmware Version 1.0.7.12
  43
- Firmware Version 1.0.7.9
  43
- Firmware Version 1.0.5.4
  44
- Firmware Version 1.0.3.10
  45
- Firmware Version 1.0.2.25
  47
Welcome

48
Product Overview

50
- Technical Specifications
  50
- Table 1: Technical Specifications
  50
Installation

55
- Equipment Packaging
  55
- Connect Your UCM630X (UCM6301 as an Example)
  55
Getting Started

60
- Use the LCD Menu
  60
- Table 3: LCD Menu Options
  61
- Use the LED Indicators
  62
- Table 4: UCM6304/6308 LED Indicators
  62
- Figure 10: Ports Status
  62
- Using the Web UI
  63
  - Accessing the Web UI
    63
  - Figure 11: UCM6302 Web GUI Login Page
    63
  - Setup Wizard
    64
  - Figure 12: Ucm630X Web GUI Wave Guide Interface
    65
  - Figure 13: UCM630X Setup Wizard
    65
  - Main Settings
    66
  - Web GUI Languages
    66
  - Web GUI Search Bar
    67
  - Saving and Applying Changes
    67
- Setting up an Extension
  67
- Figure 14: UCM630X Web GUI Language
  67
- Figure 15: Web GUI Search Bar
  67
System Settings

69
- General Settings
  69
- Table 5: General Settings Parameters
  69
- Figure 16: General Settings Interface
  69
- IM Settings
  70
  - Cloud IM
    70
  - Table 6: Cloud IM Parameters
    70
  - Figure 17: Cloud IM
    70
  - IM Server
    71
  - Figure 18: IM Server Configuration Interface
    71
- HTTP Server
  72
- Table 7: IM Server Parameters
  72
- Table 8: HTTP Server Settings
  72
- Network Settings
  74
- Openvpn
  90
- Table 14: UCM630X System Settings→Network Settings→Openvpn
  90
- DDNS Settings
  91
- Figure 29: Open VPN® Feature on the UCM630X
  91
- Figure 30: Register Domain Name on Noip.com
  92
- Figure 31: UCM630X DDNS Setting
  93
- Figure 32: Using Domain Name to Connect to UCM630X
  93
- Security Settings
  94
  - Static Defense
    94
  - Table 15: UCM630X Firewall→Static Defense→Current Service
    94
  - Table 16: Typical Firewall Settings
    96
  - Table 17: Firewall Rule Settings
    97
  - Figure 33: Create New Firewall Rule
    97
  - Dynamic Defense
    99
  - Table 18: UCM630X Firewall Dynamic Defense
    99
  - Fail2Ban
    100
  - Figure 34: Configure Dynamic Defense
    100
  - Table 19: Fail2Ban Settings
    101
  - Figure 35: Fail2Ban Settings
    101
  - SSH Access
    103
  - Table 20: SSH Access
    103
  - Figure 36: SSH Access
    103
- LDAP Server
  104
- Time Settings
  113
  - Automatic Date and Time
    113
  - Set Date and Time
    113
  - Table 21: Time Auto Updating
    113
  - NTP Server
    114
  - Office Time
    114
  - Figure 49: Set Time Manually
    114
  - Table 22: Create New Office Time
    115
  - Figure 50: Create New Office Time
    115
  - Holiday
    116
  - Figure 51: Settings→Time Settings→Office Time
    116
  - Table 23: Create New Holiday
    117
  - Figure 52: Create New Holiday
    117
- Email Settings
  118
  - Figure 53: Settings→Time Settings→Holiday
    118
  - Table 24: Email Settings
    119
  - Email Templates
    121
  - Figure 54: UCM630X Email Settings
    121
  - Email Footer Hyperlink
    122
  - Email Send Log
    122
  - Figure 55: Email Template
    122
  - Figure 56: Email Footer Hyperlink
    122
  - Figure 57: Email Send Log
    123
  - Table 25: Email Log - Display Filter
    123
  - Figure 58: Email Logs
    124
  - Table 26: Email Codes
    124
  - HA Settings
    126
  - Figure 59: HA Settings
    127
  - Table 27: HA Settings Parameters
    127
  - Figure 60: HA Status
    128
  - HA Log
    128
  - HA Status
    128
Provisioning

130
- Overview
  130
- Configuration Architecture for End Point Device
  130
- Auto-Provisioning Settings
  131
- Figure 61: Zero Config Configuration Architecture for End Point Device
  131
- Figure 62: UCM630X Zero Config
  132
- Table 28: Auto Provision Settings
  133
- Figure 63: Auto Provision Settings
  133
- Discovery
  135
- Figure 64: Auto Discover
  135
- Uploading Devices List
  136
- Managing Discovered Devices
  136
- Figure 65: Discovered Devices
  136
- Figure 66: Device List - CSV File Sample
  136
- Figure 67: Managing Discovered Devices
  137
- Global Configuration
  138
- Model Configuration
  152
  - Model Templates
    152
  - Table 37: Create New Model Template
    152
  - Model Update
    154
  - Figure 70: Edit Model Template
    154
  - Figure 71: OEM Models
    155
- Device Configuration
  156
  - Figure 72: Template Management
    156
  - Figure 73: Upload Model Template Manually
    156
  - Create New Device
    157
  - Figure 74: Create New Device
    157
  - Figure 75: Manage Devices
    158
  - Manage Devices
    158
  - Figure 76: Edit Device
    159
  - Figure 77: Edit Customize Device Settings
    161
  - Figure 78: Modify Selected Devices - same Model
    162
  - Figure 79: Modify Selected Devices - Different Models
    162
- Sample Application
  163
- Figure 80: Device List in Zero Config
  163
- Figure 81: Zero Config Sample - Global Policy
  164
- Figure 82: Zero Config Sample - Device Preview 1
  165
- Figure 83: Zero Config Sample - Device Preview 2
  166
- Figure 84: Zero Config Sample - Device Preview 3
  167
Extensions

168
Extension Groups

232
Analog Trunks

234
Voip Trunks

244
Sla Station

263
Call Routes

267
- Outbound Routes
  267
  - Configuring Outbound Routes
    267
  - Table 67: Outbound Route Configuration Parameters
    267
  - Outbound Blacklist
    271
  - Figure 113: Country Codes
    272
  - Figure 114: Blacklist Import/Export
    272
  - Scheduled Sync
    273
  - PIN Groups
    273
  - Table 68: Outbound Routes/Scheduled Sync
    273
  - Table 69: Outbound Routes/Pin Group
    273
  - Figure 115: Create New PIN Group
    274
  - Figure 116: PIN Members
    274
  - Figure 117: Outbound PIN
    274
  - Figure 118: CDR Record
    275
  - Figure 119: Importing PIN Groups from CSV Files
    275
  - Figure 120: Incorrect CSV File
    275
- Inbound Routes
  276
Fax Server

292
Multimedia Meeting

301
- Multimedia Room Configurations
  302
- Table 72: Conference Room Configuration Parameters
  302
- Table 73: Conference Settings
  304
- Multimedia Meeting Call Operations
  305
- Meeting Schedule
  311
- Figure 149: Schedule Meeting Interface
  311
- Table 75: Scheduled Meeting Parameters
  312
- Figure 150: Meetings Schedule
  314
- Figure 151: Meeting Details
  315
- Figure 152: Meeting Scheduled - Ongoing
  315
- Meeting Recordings
  316
- Figure 153: Meeting Schedule - Completed
  316
- Call Statistics
  317
- Figure 154: Meeting Recordings
  317
- Figure 155: Meeting Call Statistics
  317
- Figure 156: Meeting Report on Web
  317
- Figure 157: Meeting Report on CSV
  318
Ivr

319
- Configure IVR
  319
- Table 76: IVR Configuration Parameters
  319
- Figure 158: Create New IVR
  319
- Black/Whitelist in IVR
  323
- Figure 159: Key Pressing Events
  323
- Create Custom Prompt
  325
- Figure 160: Black/Whitelist
  325
- Key Pressing Events
  326
- Figure 161: Click on Prompt to Create IVR Prompt
  326
- Figure 162: Key Pressing Events
  326
- Figure 163: Specific Time
  327
Language Settings for Voice Prompt

328
Voicemail

332
- Configure Voicemail
  332
- Figure 168: Voicemail Settings
  332
- Table 77: Voicemail Settings
  333
- Access Voicemail
  335
- Table 78: Voicemail IVR Menu
  335
- Leaving Voicemail
  337
- Voicemail Email Settings
  337
- Table 79: Voicemail Email Settings
  337
- Configure Voicemail Group
  338
- Figure 169: Voicemail Email Settings
  338
- Table 80: Voicemail Group Settings
  339
- Figure 170: Voicemail Group
  339
Ring Group

341
- Configure Ring Group
  341
- Table 81: Ring Group Parameters
  341
- Figure 171: Ring Group
  341
- Remote Extension in Ring Group
  345
- Figure 172: Ring Group Configuration
  345
- Figure 173: Sync LDAP Server Option
  346
- Figure 174: Manually Sync LDAP Server
  346
- Figure 175: Ring Group Remote Extension
  347
Restrict Calls

348
- Configure Restrict Calls
  348
- Figure 176: Restrict Calls
  348
Paging and Intercom Group

349
Operator Panel

359
Call Queue

361
- Configure Call Queue
  361
- Figure 185: Call Queue
  361
- Table 88: Call Queue Configuration Parameters
  362
- Table 89: Static Agent Limitation
  366
- Figure 186: Agent Login Settings
  366
- Call Center Settings and Enhancements
  367
- Table 90: Call Center Parameters
  367
- Call Queue Statistics
  369
- Figure 187: Call Queue Statistics
  370
- Figure 188: Queue's Call Log Details
  371
- Figure 189: Automatic Download Settings - Queue Statistics
  371
- Figure 190: Agent Details
  372
- Figure 191: Login Record
  373
- Figure 192: Pause Log
  373
- Switchboard
  374
- Figure 193: Switchboard Summary
  374
- Table 91: Switchboard Parameters
  375
- Figure 194: Call Queue Switchboard
  375
- Figure 195: Queue Chairman
  376
- Global Queue Settings
  377
- Figure 196: Queue Agent
  377
- Figure 197: Global Queue Settings
  377
- Table 92: Global Queue Settings
  378
Pickup Groups

379
- Configure Pickup Groups
  379
- Figure 198: Pickup Groups Interface
  379
- Configure Pickup Feature Code
  380
- Figure 199: Edit Pickup Group
  380
- Figure 200: Edit Pickup Feature Code
  381
Music on Hold

382
Busy Camp-On

386
Presence

387
Follow Me

390
- Figure 208: Edit Follow Me
  390
- Table 94: Follow Me Settings
  391
- Table 95: Follow Me Options
  392
Speed Dial

393
- Figure 209: Speed Dial Destinations
  393
- Figure 210: List of Speed Dial
  394
Disa

395
- Figure 211: Create New DISA
  395
- Table 96: DISA Settings
  396
Emergency

397
Callback

401
- Table 98: Callback Configuration Parameters
  401
Blf and Event List

403
- Blf
  403
- Event List
  403
- Table 99: Event List Settings
  403
- Figure 214: Create New Event List
  404

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