Resolving Problems With Pc Presentations; Resolving Xt Remote Control Unit Problems - RADVision Scopia XT5000 Administrator's Manual

Problem
Possible Causes
Solution

Resolving Problems with PC Presentations

Problem
Solution
Solution
Administrator Guide for Scopia XT5000 Endpoint with Embedded
Server for IP Office Version 3.2
4. Select Next.
5. Select Done.
The system does not make calls due to a network error.
The network is based on IPv6 and the endpoint is configured to support only IPv4.
Enable the endpoint to support IPv6.
If configuring from the endpoint, you must first enable advanced configuration, as described
in Maintaining the XT Endpoint Locally from the Endpoint
1. Access the general network settings, as follows:
• From the XT Endpoint web interface, select Administrator settings > Networks >
Preferences > General.
• From the endpoint's main menu, select Configure > Advanced > Networks >
Preferences > General.
Figure 92: Setting network preferences
2. Set the Use IPv6 field to Yes.
3. From the web interface only, select Save.
I cannot send a presentation from my PC.
Make sure the VGA/DVI cable is properly connected between the PC and the XT Codec Unit,
as described in Installation Guide for Scopia XT Endpoint for IP Office.
Make sure the resolution of the PC output is supported by the XT Codec Unit (see User
Guide for Scopia XT Endpoint for IP Office).
on page 35.
Troubleshooting the Scopia XT Endpoint for IP Office | 146