RADVision Scopia XT5000 Administrator's Manual page 140

Solution
Solution
Administrator Guide for Scopia XT5000 Endpoint with Embedded
Server for IP Office Version 3.2
• From the endpoint's Main menu, select Configure > Advanced > Calls >
Preferences > Video.
2. Ensure that the 1080 60fps field is set to Yes.
3. From the web interface only, select Save.
Make sure the network connection to the remote endpoint has enough bandwidth. Low
bandwidth conditions results in a reduction of resolution at the XT Codec Unit.
Make sure the VISCA cable is connected to the VISCA IN port of the camera. The VISCA
cable is part of the cable harness that connects the camera to the XT Codec Unit and is used
to control the camera. A common mistake is to connect this cable to VISCA OUT instead of
VISCA IN. This prevents the XT Codec Unit from setting the camera to the necessary
resolution. For details, see Installation Guide for Scopia XT Endpoint for IP Office.
Figure 85: Enabling 1080p 60fps setting
Troubleshooting the Scopia XT Endpoint for IP Office | 140