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Problem
Solution
Resolving Problems Viewing Computer Content
Problem
Solution
Solution
Resolving XT Remote Control Unit Problems
Problem
Solution
Solution
Solution
Restoring Default User Settings
This procedure explains how to restore the default settings if necessary, from the endpoint
itself.
RADVISION | User Guide for Scopia XT Executive Version 3.1.1
The screen layout appears to be cropped.
Configure the monitor layout as described below.
You can perform this procedure with your XT Remote Control Unit as described below, or
using your keyboard and mouse (for more information, see
Control the Scopia XT Executive" on page
1.
From the endpoint's main menu, select Configure > Quick Setup.
2.
Select Next to navigate to the Configure Monitor page.
3.
Follow the instructions on the screen to adjust the image.
If necessary, refer to
I cannot view my computer's content.
Make sure the VGA/DVI cable is properly connected between the PC and the XT Codec Unit,
as described in
"Connecting a Computer to the Scopia XT Series" on page
Make sure the resolution of the PC output is supported by the XT Codec Unit (see
the Computer Display
Resolution").
The XT Remote Control Unit does not function.
Replace the battery, as described in Scopia XT Series Installation Guide. When the XT
Remote Control Unit's battery power is low, an icon appears in the system menus letting you
know that you should replace the battery:
•
Half-charged Battery
•
Low Battery
If the battery power is not low, configure the XT Remote Control Unit code on the XT Codec
Unit to the same number that it is set on the XT Remote Control Unit, as described in
"Pairing an XT Remote Control Unit with a XT Codec Unit" on page
If you still experience problems, reconfigure the XT Remote Control Unit code to be a number
between 01-04, inclusive.
21).
"Adjusting the Image Position"
"Using the Keyboard and Mouse to
for operational information.
10.
19).
Troubleshooting the Scopia XT Series | 84
"Selecting
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