RADVision Scopia XT5000 Administrator's Manual page 133

Important:
If the tone level is not constant but increases and decreases (the tone is amplitude modulated), the
HDMI monitor is incompatible with the XT Codec Unit or not set properly.
Possible Causes
Solution
Administrator Guide for Scopia XT5000 Endpoint with Embedded
Server for IP Office Version 3.2
• From the web interface, select Diagnostics > Audio > Tests.
Figure 79: Performing the audio tests from the web interface
2.
Select Loc tone to check the audio input received by the endpoint. If the test is
completed successfully, the Done message is displayed.
Figure 80: The audio test completed successfully from the web interface
3.
Select Tx tone to check the audio output sent from the local endpoint to the
connected endpoint. If the test is completed successfully, the Done message is
displayed.
You may experience audio problems when calling older endpoints that are not fully compliant
with more recent standards, and thus not able to recognize and manage recent audio
protocols such as Audio G.719 (full band).
The endpoint administrator should disable specific audio codec if there is any compliance
issue with older endpoints.
Troubleshooting the Scopia XT Endpoint for IP Office | 133