RADVision Scopia XT5000 Administrator's Manual
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RADVision Scopia XT5000 Administrator's Manual

Endpoint with embedded server for ip office
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Scopia XT5000 Endpoint with
Embedded Server for IP Office
Administrator Guide
Version 3.2
For Avaya IP Office 8.1

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Summary of Contents for RADVision Scopia XT5000

  • Page 1 Scopia XT5000 Endpoint with Embedded Server for IP Office Administrator Guide Version 3.2 For Avaya IP Office 8.1...
  • Page 2 Administrator Guide for Scopia XT5000 Endpoint with guide is made either by RADVISION Ltd or its agents. Embedded Server for IP Office Version 3.2, June 3, RADVISION Ltd reserves the right to revise this...

  • Page 3: Table Of Contents

    Registering the Scopia XT Endpoint for IP Office to Obtain a License Key ........38 Installing and Enabling Licenses which Extend System Functionality ..........39 Remotely Enabling the License from the Web Interface ..............40 Administrator Guide for Scopia XT5000 Endpoint with Embedded Table of Contents | 3 Server for IP Office Version 3.2...
  • Page 4 Generating a Certificate Signing Request for XT Endpoint ..............101 Uploading XT Endpoint Certificates ....................103 Backing Up and Restoring XT Endpoint Certificates ................105 Administrator Guide for Scopia XT5000 Endpoint with Embedded Table of Contents | 4 Server for IP Office Version 3.2...
  • Page 5 Retrieving Network Traffic Logs ....................... 149 Retrieving System Logs ........................150 USB Software Upgrade Failure ........................151 Restoring Default User Settings ........................152 Administrator Guide for Scopia XT5000 Endpoint with Embedded Table of Contents | 5 Server for IP Office Version 3.2...

  • Page 6: Chapter 1: About The Scopia Xt Endpoint For Ip Office

    • Excellent video quality, with resolutions of 720p, and up to 1080p at an unprecedented 60 frames per second (fps), depending on the license. Administrator Guide for Scopia XT5000 Endpoint with Embedded About the Scopia XT Endpoint for IP Office | 6...

  • Page 7: Technical Specifications

    Table 1: Physical device specifications on page 8 refers to the physical details of the device. Administrator Guide for Scopia XT5000 Endpoint with Embedded About the Scopia XT Endpoint for IP Office | 7 Server for IP Office Version 3.2...
  • Page 8 1280 x 720 @ 25, 30, 50, 60fps 720 x 576 @ 50fps 720 x 480 @ 60fps 640 x 480 @ 60fps Administrator Guide for Scopia XT5000 Endpoint with Embedded About the Scopia XT Endpoint for IP Office | 8 Server for IP Office Version 3.2...
  • Page 9 Table 3: Network and security capabilities on page 10 lists the XT Endpoint's network interface and firewall traversal information. Administrator Guide for Scopia XT5000 Endpoint with Embedded About the Scopia XT Endpoint for IP Office | 9 Server for IP Office Version 3.2...
  • Page 10 2 x 10/100/1000 Base-T full-duplex (RJ-45) 2nd GLAN enabled by default Firewall Traversal Auto NAT discovery HTTP and STUN H.460.18, H.460.19 Administrator Guide for Scopia XT5000 Endpoint with Embedded About the Scopia XT Endpoint for IP Office | 10 Server for IP Office Version 3.2...

  • Page 11: About The Scopia Xt Endpoint For Ip Office Embedded Mcu

    • Both wide-screen (16:9) and standard formats (4:3) are incorporated into the continuous presence (CP) video layout. Administrator Guide for Scopia XT5000 Endpoint with Embedded Planning the Topology of the Scopia XT Endpoint for IP Office Server for IP Office Version 3.2...

  • Page 12: Planning The Topology Of Scopia Xt Endpoint For Ip Office With Scopia Xt Desktop

    Scopia XT Endpoint for IP Office solution. For more information, see the Solution Guide for Scopia Solution. Administrator Guide for Scopia XT5000 Endpoint with Embedded Planning the Topology of the Scopia XT Endpoint for IP Office Server for IP Office Version 3.2...

  • Page 13: Planning Nat And Firewall Traversal With Scopia Xt Endpoint For Ip Office

    NAT and firewall traversal with XT Endpoint: • Using a Radvision HTTP server or a STUN public server for NAT and firewall traversal When the XT Endpoint hosts a videoconference with endpoints outside the enterprise...
  • Page 14 All communication passes through the XT Endpoint which acts as the virtual conference room for all the endpoints. Administrator Guide for Scopia XT5000 Endpoint with Embedded Planning the Topology of the Scopia XT Endpoint for IP Office Server for IP Office Version 3.2...

  • Page 15: Supporting Isdn Connectivity

    Scopia XT Endpoint for IP Office endpoints with ISDN connectivity (at a speed of 256bps), you can use one the Scopia Gateway for ISDN, which supports 5 concurrent calls of 256bps each. Administrator Guide for Scopia XT5000 Endpoint with Embedded Planning the Topology of the Scopia XT Endpoint for IP Office Server for IP Office Version 3.2...

  • Page 16: Implementing External Api Control

    You can control the XT Codec Unit using the Scopia XT Endpoint for IP Office API (requires integration with AMX, Creston, or Extron control devices). Contact Radvision customer support to receive the Administrator Guide for Scopia XT5000 Endpoint with Embedded Planning the Topology of the Scopia XT Endpoint for IP Office Server for IP Office Version 3.2...

  • Page 17: Implementing Port Security For The Scopia Xt Endpoint For Ip Office

    The specific firewalls you need to open ports on depends on where your XT Endpoint and other Scopia Solution products are deployed. Administrator Guide for Scopia XT5000 Endpoint with Embedded Planning the Topology of the Scopia XT Endpoint for IP Office Server for IP Office Version 3.2...
  • Page 18 H.323 and Endpoint for IP SIP media calls. Office on page Administrator Guide for Scopia XT5000 Endpoint with Embedded Planning the Topology of the Scopia XT Endpoint for IP Office Server for IP Office Version 3.2 Deployment | 18...
  • Page 19 Telnet (TCP) Telnet server Enables remote No Telnet access Optional management via Telnet Administrator Guide for Scopia XT5000 Endpoint with Embedded Planning the Topology of the Scopia XT Endpoint for IP Office Server for IP Office Version 3.2 Deployment | 19...

  • Page 20: Configuring The Tcp Or Udp Port Range On The Scopia Xt Endpoint For Ip Office

    • From the web interface, select Administrator Settings > Networks > Preferences > Dynamic Ports. Administrator Guide for Scopia XT5000 Endpoint with Embedded Planning the Topology of the Scopia XT Endpoint for IP Office Server for IP Office Version 3.2...
  • Page 21 MCU license and its type. 4. From the web interface only, select Save. Administrator Guide for Scopia XT5000 Endpoint with Embedded Planning the Topology of the Scopia XT Endpoint for IP Office Server for IP Office Version 3.2...

  • Page 22: Chapter 3: Getting Started With Managing The Xt Endpoint

    1. Decide how to incorporate the XT Endpoint into your deployment, as described in Planning the Topology of the Scopia XT Endpoint for IP Office Deployment on page 11. Administrator Guide for Scopia XT5000 Endpoint with Embedded Getting Started with Managing the XT Endpoint | 22 Server for IP Office Version 3.2...
  • Page 23 10. To update your software, see Updating Software for Scopia XT Endpoint for IP Office page 123. Administrator Guide for Scopia XT5000 Endpoint with Embedded Getting Started with Managing the XT Endpoint | 23 Server for IP Office Version 3.2...

  • Page 24: Managing Your Xt Endpoint From The Web Interface

    1. Open any of the supported internet browsers and enter the system's IP address. For example, http://1.2.3.4/. Administrator Guide for Scopia XT5000 Endpoint with Embedded Getting Started with Managing the XT Endpoint | 24 Server for IP Office Version 3.2...

  • Page 25: Enabling Remote Management On The Scopia Xt Endpoint For Ip Office

    XT Endpoint. Before you begin To configure the network, contact your network administrator. Administrator Guide for Scopia XT5000 Endpoint with Embedded Getting Started with Managing the XT Endpoint | 25 Server for IP Office Version 3.2...
  • Page 26 HTTPS. Administrator Guide for Scopia XT5000 Endpoint with Embedded Getting Started with Managing the XT Endpoint | 26 Server for IP Office Version 3.2...

  • Page 27: Configuring Remote Upgrade Settings

    You can do this procedure from the endpoint itself or from the XT Endpoint web interface. Administrator Guide for Scopia XT5000 Endpoint with Embedded Getting Started with Managing the XT Endpoint | 27 Server for IP Office Version 3.2...

  • Page 28: Before You Begin

    • Select No to allow access to specified computers only. If selected, you must also configure the Address and SubNet mask as described below. Administrator Guide for Scopia XT5000 Endpoint with Embedded Getting Started with Managing the XT Endpoint | 28 Server for IP Office Version 3.2...

  • Page 29: Managing Your Xt Endpoint Locally From The Endpoint

    • Set your preferences, such as activating the Do Not Disturb feature • Check the system status Administrator Guide for Scopia XT5000 Endpoint with Embedded Getting Started with Managing the XT Endpoint | 29 Server for IP Office Version 3.2...

  • Page 30: Using The Xt Remote Control Unit

    Figure 10: Main menu 4. Select one of the options using the arrow keys of the XT Remote Control Unit. Administrator Guide for Scopia XT5000 Endpoint with Embedded Getting Started with Managing the XT Endpoint | 30 Server for IP Office Version 3.2...
  • Page 31 Figure 11: The new XT Remote Control Unit on page 31 describes the functions of the XT Remote Control Unit. Administrator Guide for Scopia XT5000 Endpoint with Embedded Getting Started with Managing the XT Endpoint | 31 Server for IP Office Version 3.2...
  • Page 32 The current input method is displayed in the field you are in: Administrator Guide for Scopia XT5000 Endpoint with Embedded Getting Started with Managing the XT Endpoint | 32 Server for IP Office Version 3.2...

  • Page 33: Pairing An Xt Remote Control Unit With A Xt Codec Unit

    • From the web interface, select Basic Settings > General. • From the endpoint's Main menu, select Configure > General. Administrator Guide for Scopia XT5000 Endpoint with Embedded Getting Started with Managing the XT Endpoint | 33 Server for IP Office Version 3.2...
  • Page 34 The code of the XT Remote Control Unit is changed and the Remote Control icon with the new Remote Control code appear at the top-right corner of the screen: Administrator Guide for Scopia XT5000 Endpoint with Embedded Getting Started with Managing the XT Endpoint | 34 Server for IP Office Version 3.2...

  • Page 35: Maintaining The Xt Endpoint Locally From The Endpoint

    Ensure that you have the password to access the Advanced settings. The default password is 1234. Procedure 1. From the endpoint's main menu, select Configure > General. Administrator Guide for Scopia XT5000 Endpoint with Embedded Getting Started with Managing the XT Endpoint | 35 Server for IP Office Version 3.2...
  • Page 36 5. Enter the password required to access the Advanced settings. The default password is 1234. The Advanced screen appears. Administrator Guide for Scopia XT5000 Endpoint with Embedded Getting Started with Managing the XT Endpoint | 36 Server for IP Office Version 3.2...
  • Page 37 6. We recommend changing the default administrator password, as described in Setting the Administrator PIN Code for the XT Endpoint on page 112. Administrator Guide for Scopia XT5000 Endpoint with Embedded Getting Started with Managing the XT Endpoint | 37 Server for IP Office Version 3.2...

  • Page 38: Chapter 4: Initial Configuration

    3. If you are enabling licenses with additional features, such as upgrading the video resolution, Installing and Enabling Licenses which Extend System Functionality on page 39. Administrator Guide for Scopia XT5000 Endpoint with Embedded Initial Configuration | 38 Server for IP Office Version 3.2...

  • Page 39: Installing And Enabling Licenses Which Extend System Functionality

    You can find the user code (and the serial number) by selecting Configure > About from the Main menu. 3. From your computer's Internet browser, navigate to http://licensing.radvision.com/. 4. Complete the online registration form and enter the serial number (or the user code) AND the product key.

  • Page 40: Remotely Enabling The License From The Web Interface

    You can also retrieve the user code and serial number by selecting Configure > About from the Main menu. 3. From your computer's Internet browser, navigate to http://licensing.radvision.com/. 4. Complete the online registration form and enter the serial number or the user code and the option key.
  • Page 41 Accessing XT Endpoint Web Interface on page 24. 2. From the Home page, select Enable License, or, navigate to Administrator Settings > Utilities > Licenses. Administrator Guide for Scopia XT5000 Endpoint with Embedded Initial Configuration | 41 Server for IP Office Version 3.2...
  • Page 42 Figure 15: Accessing licenses from the Scopia XT Endpoint for IP Office home page The Licenses page appears. Administrator Guide for Scopia XT5000 Endpoint with Embedded Initial Configuration | 42 Server for IP Office Version 3.2...

  • Page 43: Enabling The License From The Scopia Xt Endpoint For Ip Office

    If you do not yet have your license key, you can set up the system in demo mode for a period of 24 hours. After this time, you must enable your license key to use the system. Administrator Guide for Scopia XT5000 Endpoint with Embedded Initial Configuration | 43...

  • Page 44: Performing Basic Configuration

    Before you perform basic configuration for the XT Endpoint, your system administrator should install and activate your XT Endpoint (for details, see the Quick Setup Guide for Scopia XT Endpoint for IP Office, Administrator Guide for Scopia XT5000 Endpoint with Embedded Initial Configuration | 44...

  • Page 45: Accessing The Quick Setup Procedure

    1. The quick setup wizard automatically appears the first time you access the Scopia XT Endpoint for IP Office, either by turning on the XT Codec Unit or logging in to the web interface. Administrator Guide for Scopia XT5000 Endpoint with Embedded Initial Configuration | 45 Server for IP Office Version 3.2...

  • Page 46: Setting The System Name And Language

    You can select the name of your XT Codec Unit, to be displayed on the monitors participating in the videoconference call (for example: Hong-Kong, or 9th-Floor-Room, or NY-Office), and on the system's titlebar. Administrator Guide for Scopia XT5000 Endpoint with Embedded Initial Configuration | 46 Server for IP Office Version 3.2...
  • Page 47 Scroll to the preferred language and press ok/menu. 4. To adjust the image on your monitor, select Next and continue with Adjusting the Image Position on page 48. Administrator Guide for Scopia XT5000 Endpoint with Embedded Initial Configuration | 47 Server for IP Office Version 3.2...

  • Page 48: Adjusting The Image Position

    If the image is centered correctly, skip this procedure and select Next. Figure 20: Examining the image position 2. Press 1 to align the top left corner. Administrator Guide for Scopia XT5000 Endpoint with Embedded Initial Configuration | 48 Server for IP Office Version 3.2...

  • Page 49: Configuring Network Settings

    Access the quick setup wizard from the endpoint or web interface, as described in Accessing the Quick Setup Procedure on page 45. Administrator Guide for Scopia XT5000 Endpoint with Embedded Initial Configuration | 49 Server for IP Office Version 3.2...
  • Page 50 100. Figure 22: Defining IP Settings 2. If you selected Manual, configure the following, as instructed by the system administrator: Administrator Guide for Scopia XT5000 Endpoint with Embedded Initial Configuration | 50 Server for IP Office Version 3.2...

  • Page 51: Configuring Gatekeeper Settings

    This procedure is performed as part of the basic configuration after Configuring Network Settings page 49. Consult with your network administrator to configure these fields. Administrator Guide for Scopia XT5000 Endpoint with Embedded Initial Configuration | 51 Server for IP Office Version 3.2...

  • Page 52: Setting Basic System Information

    Set the system's basic information, such as the correct local time and date. We recommend modifying the default administrator PIN to prevent users from modifying advanced settings. For more information, see the following topics: Administrator Guide for Scopia XT5000 Endpoint with Embedded Initial Configuration | 52 Server for IP Office Version 3.2...

  • Page 53: Remotely Setting The System Name And Language

    • From the XT Endpoint web interface, select Basic Settings > Preferences > General. • From the endpoint's main menu, select Configure > General. Administrator Guide for Scopia XT5000 Endpoint with Embedded Initial Configuration | 53 Server for IP Office Version 3.2...

  • Page 54: Modifying The System's Name On The Titlebar

    Registering the XT Endpoint to IP Office on page 61 and Registering the Scopia XT Endpoint for IP Office with a Gatekeeper on page 89. Administrator Guide for Scopia XT5000 Endpoint with Embedded Initial Configuration | 54 Server for IP Office Version 3.2...
  • Page 55 You need to enter the PIN required to access the Advanced settings. The default PIN is 1234. Figure 26: Selecting the system name 2. Enter the following settings: Administrator Guide for Scopia XT5000 Endpoint with Embedded Initial Configuration | 55 Server for IP Office Version 3.2...
  • Page 56 System Name includes characters that are not supported by the hostname standard. Invalid characters are replaced by the - character. 3. From the web interface only, select Save. Administrator Guide for Scopia XT5000 Endpoint with Embedded Initial Configuration | 56 Server for IP Office Version 3.2...

  • Page 57: Setting Date And Time

    Select Yes to synchronize the system clock with the network clock, thus allowing you to align devices connected to the Internet using NTP. Administrator Guide for Scopia XT5000 Endpoint with Embedded Initial Configuration | 57 Server for IP Office Version 3.2...

  • Page 58: Setting The Time Zone

    You need to enter the PIN required to access the Advanced settings. The default PIN is 1234. 2. Configure settings as described in Table 14: Configuring time zone related settings on page Administrator Guide for Scopia XT5000 Endpoint with Embedded Initial Configuration | 58 Server for IP Office Version 3.2...

  • Page 59: Remotely Setting Regional Information

    1. Access the XT Endpoint web interface, as described in Accessing XT Endpoint Web Interface on page 24. 2. Select Administrator Settings > System > Location. Administrator Guide for Scopia XT5000 Endpoint with Embedded Initial Configuration | 59 Server for IP Office Version 3.2...
  • Page 60 (east or west); thus in Japan the system administrator must select manually the correct value related to the geographic location. 4. Select Save. Administrator Guide for Scopia XT5000 Endpoint with Embedded Initial Configuration | 60 Server for IP Office Version 3.2...

  • Page 61: Configuring The Screen Saver To Start Automatically

    3. Set the time after which the screen saver automatically starts on the display in the Minutes field. 4. From the web interface only, select Save. Administrator Guide for Scopia XT5000 Endpoint with Embedded Initial Configuration | 61 Server for IP Office Version 3.2...

  • Page 62: Registering The Xt Endpoint To Ip Office

    • From the XT Endpoint web interface, select Administrator Settings > Protocols > SIP. • From the endpoint's main menu, select Configure > Advanced > Protocols > SIP. Administrator Guide for Scopia XT5000 Endpoint with Embedded Initial Configuration | 62 Server for IP Office Version 3.2...
  • Page 63 Enter the same port number used by IP Office for receiving inbound SIP calls. By default, port 5060 is used. Transport Outbound Call Select UDP. Administrator Guide for Scopia XT5000 Endpoint with Embedded Initial Configuration | 63 Server for IP Office Version 3.2...

  • Page 64: Configuring Video Connections

    1. Access the camera settings as follows: • From the endpoint's main menu, select Configure > Advanced > I/O connections > Cameras > General. Administrator Guide for Scopia XT5000 Endpoint with Embedded Initial Configuration | 64 Server for IP Office Version 3.2...
  • Page 65 Figure 31: Configuring general camera settings from the web interface 2. Configure the camera connection as described in Table 17: Configuring general camera settings on page 66: Administrator Guide for Scopia XT5000 Endpoint with Embedded Initial Configuration | 65 Server for IP Office Version 3.2...
  • Page 66 If enabled, the system stores camera positions when the camera is switched off, and restores this position the next time the camera is switched on. Administrator Guide for Scopia XT5000 Endpoint with Embedded Initial Configuration | 66 Server for IP Office Version 3.2...
  • Page 67 • From the XT Endpoint web interface, select Administrator settings > I/O connections > Cameras. Figure 33: Configuring the camera settings from the web interface 5. Define the following camera settings: Administrator Guide for Scopia XT5000 Endpoint with Embedded Initial Configuration | 67 Server for IP Office Version 3.2...
  • Page 68 Table 18: Configuring advanced camera settings on page 68 for each camera you are using. From the web interface only, select Save. Administrator Guide for Scopia XT5000 Endpoint with Embedded Initial Configuration | 68 Server for IP Office Version 3.2...

  • Page 69: Setting Up The Monitor Display Modes

    • From the XT Endpoint web interface, select Administrator settings > I/O connections > Monitor. 2. Configure the general monitor settings as follows: a. Select General to access the general settings. Administrator Guide for Scopia XT5000 Endpoint with Embedded Initial Configuration | 69 Server for IP Office Version 3.2...
  • Page 70 Figure 34: Configuring the general monitor settings from the web interface b. Configure the general settings: Administrator Guide for Scopia XT5000 Endpoint with Embedded Initial Configuration | 70 Server for IP Office Version 3.2...
  • Page 71 From the web interface only, select Save. 3. Configure the monitor to show more than one video stream: a. Select PIP-PaP under Monitor. Administrator Guide for Scopia XT5000 Endpoint with Embedded Initial Configuration | 71 Server for IP Office Version 3.2...
  • Page 72 For more information about video layouts, see Scopia XT Endpoint for IP Office User Guide. Administrator Guide for Scopia XT5000 Endpoint with Embedded Initial Configuration | 72 Server for IP Office Version 3.2...

  • Page 73: Configuring Audio Connections

    Part of the initial configuration is ensuring the microphones and speakers are set up correctly, and that there is no noticeable echo across connections in a call or conference. The settings are detailed in these sections: Administrator Guide for Scopia XT5000 Endpoint with Embedded Initial Configuration | 73 Server for IP Office Version 3.2...

  • Page 74: Configuring The Microphone

    2. Select the microphone you are using, such as POD1 or USB. If you are using a second Microphone Pod, select POD2. Administrator Guide for Scopia XT5000 Endpoint with Embedded Initial Configuration | 74 Server for IP Office Version 3.2...

  • Page 75: Configuring Analog Audio Connections

    4. From the web interface only, select Save. Configuring Analog Audio Connections About this task You must perform this procedure if you are using the analog audio connections: Administrator Guide for Scopia XT5000 Endpoint with Embedded Initial Configuration | 75 Server for IP Office Version 3.2...
  • Page 76 • Analog always - The audio coming from analog connection is always sent to remote participants, regardless of which video is selected. Administrator Guide for Scopia XT5000 Endpoint with Embedded Initial Configuration | 76 Server for IP Office Version 3.2...

  • Page 77: Configuring The Echo Canceller

    If your Scopia XT Endpoint for IP Office works with an external microphone system that does not contain echo cancellation, perform this procedure to cancel echo. Administrator Guide for Scopia XT5000 Endpoint with Embedded Initial Configuration | 77 Server for IP Office Version 3.2...
  • Page 78 Noise reduction Enables/disables reduction of ambient noise in a conference room (e.g.: coughing, paper rustling, etc.). Administrator Guide for Scopia XT5000 Endpoint with Embedded Initial Configuration | 78 Server for IP Office Version 3.2...

  • Page 79: Configuring Audio Outputs

    If configuring from the endpoint, you must first enable advanced configuration, as described in Maintaining the XT Endpoint Locally from the Endpoint on page 35. Administrator Guide for Scopia XT5000 Endpoint with Embedded Initial Configuration | 79 Server for IP Office Version 3.2...
  • Page 80 If enabled, sends the echo cancelled input from the microphones to one of the system’s audio output channels: HD1, digital audio or analog output. Administrator Guide for Scopia XT5000 Endpoint with Embedded Initial Configuration | 80 Server for IP Office Version 3.2...

  • Page 81: Configuring Network Settings

    88 Configuring IP Addresses About this task To place calls, the system supports either IPv4-only mode, or dual IPv4 and IPv6 mode. Administrator Guide for Scopia XT5000 Endpoint with Embedded Initial Configuration | 81 Server for IP Office Version 3.2...
  • Page 82 • From the endpoint, select either GLAN 1 or GLAN 2. • From the web interface, select Addresses under GLAN 1 or GLAN 2. Administrator Guide for Scopia XT5000 Endpoint with Embedded Initial Configuration | 82 Server for IP Office Version 3.2...
  • Page 83 If the system gets its IP address automatically, this field indicates the subnet mask assigned to the system. If you entered the system’s IP address manually, type the subnet mask. Administrator Guide for Scopia XT5000 Endpoint with Embedded Initial Configuration | 83 Server for IP Office Version 3.2...

  • Page 84: Configuring Network Connectivity

    • From the XT Endpoint web interface, select Administrator Settings > Networks. • From the endpoint's main menu, select Configure > Advanced > Networks. 2. Select Parameters under GLAN. Administrator Guide for Scopia XT5000 Endpoint with Embedded Initial Configuration | 84 Server for IP Office Version 3.2...
  • Page 85 • Manual: You must configure speed and transmission mode and know the network and remote endpoints requirements. Administrator Guide for Scopia XT5000 Endpoint with Embedded Initial Configuration | 85 Server for IP Office Version 3.2...

  • Page 86: Enabling Nat And Firewall Traversal With Scopia Xt Endpoint For Ip Office

    • From the XT Endpoint web interface, select Administrator Settings > Networks > Preferences > NAT. • From the endpoint's main menu, select Configure > Advanced > Networks > Preferences > NAT. Administrator Guide for Scopia XT5000 Endpoint with Embedded Initial Configuration | 86 Server for IP Office Version 3.2...
  • Page 87 Manual method of setting the system’s firewall/NAT public IP address. Enter the Public IP address for that setting. HTTP discovery - This method uses a Radvision HTTP server to discover the presence of a firewall/NAT and its public IP address (requires the endpoint to have internet access).

  • Page 88: Determining The Priority Of Audio Versus Video Quality

    • From the XT Endpoint web interface, select Administrator Settings > Networks > Preferences > QoS. • From the endpoint's main menu, select Configure > Advanced > Networks > Preferences > QoS. Administrator Guide for Scopia XT5000 Endpoint with Embedded Initial Configuration | 88 Server for IP Office Version 3.2...
  • Page 89 Signal) sent to the system, you may define a priority level to fit network capabilities. 3. From the web interface only, select Save. Administrator Guide for Scopia XT5000 Endpoint with Embedded Initial Configuration | 89 Server for IP Office Version 3.2...

  • Page 90: Registering The Scopia Xt Endpoint For Ip Office With A Gatekeeper

    Figure 45: Configuring H.323 settings from the web interface 2. Set the fields as described in Table 29: Configuring H.323 settings on page 91. Administrator Guide for Scopia XT5000 Endpoint with Embedded Initial Configuration | 90 Server for IP Office Version 3.2...
  • Page 91 Figure 46: Configuring the Gatekeeper settings from the web interface 5. Set the fields as described in Table 30: Configuring the gatekeeper on page 92. Administrator Guide for Scopia XT5000 Endpoint with Embedded Initial Configuration | 91 Server for IP Office Version 3.2...

  • Page 92: Configuring Call Settings

    • Call settings, such as defining calls as audio-only, or specifying the call rate • IP settings, such as determining whether the XT Codec Unit checks the source of audio and video data packets Administrator Guide for Scopia XT5000 Endpoint with Embedded Initial Configuration | 92 Server for IP Office Version 3.2...
  • Page 93 • From the web interface, select Administrator Settings > Calls > Preferences > General. • From the endpoint, select Configure > Advanced > Calls > Preferences > General. Administrator Guide for Scopia XT5000 Endpoint with Embedded Initial Configuration | 93 Server for IP Office Version 3.2...
  • Page 94 If set to Yes allows to change bandwidth used for content and bandwidth (IP) live video (DualVideo/Live bandwidth). DualVideo/Live bandwidth Sets more bandwidth on Live Video or Content. (IP) Administrator Guide for Scopia XT5000 Endpoint with Embedded Initial Configuration | 94 Server for IP Office Version 3.2...
  • Page 95 If set to Yes, the XT Codec Unit checks the source of the RTP packets (audio, video, and presentation) it receives to verify that it matches the remote endpoint's IP address. Administrator Guide for Scopia XT5000 Endpoint with Embedded Initial Configuration | 95 Server for IP Office Version 3.2...

  • Page 96: Configuring Scopia Xt Endpoint For Ip Office To Use An Ldap Directory

    (Figure 50: Viewing and editing contacts in Local LDAP server on page 96). The local LDAP server has a password which can be changed if needed. Administrator Guide for Scopia XT5000 Endpoint with Embedded Initial Configuration | 96 Server for IP Office Version 3.2...
  • Page 97 Each user (inetOrgPerson entity) must have its commURI field pointing to the user's endpoint (commObject ID). For example: ldap://123.456.789.012/ou=h323identity,dc=company,dc=com??sub?(com mUniqueId=6) Scopia XT5000 Endpoint for IP Office where commUniqueId refers to the commObject ID Administrator Guide for Scopia XT5000 Endpoint with Embedded Initial Configuration | 97 Server for IP Office Version 3.2...
  • Page 98 Figure 51: Configuring LDAP settings from the web interface 2. Select Add Server. Figure 52: Adding each type of LDAP server from the web interface Administrator Guide for Scopia XT5000 Endpoint with Embedded Initial Configuration | 98 Server for IP Office Version 3.2...
  • Page 99 The filter applied to the LDAP tree, so you view only the relevant contacts. This value is predefined when the LDAP server is an XT Endpoint. 4. From the web interface only, select Save. Administrator Guide for Scopia XT5000 Endpoint with Embedded Initial Configuration | 99 Server for IP Office Version 3.2...

  • Page 100: Chapter 5: Securing Your Scopia Xt Endpoint For Ip Office

    Ensure you have the root certificate of the certificate authority your organization uses. This root certificate is used when uploading signed certificates into the XT Endpoint. Administrator Guide for Scopia XT5000 Endpoint with Embedded Securing your Scopia XT Endpoint for IP Office | 100...

  • Page 101: Generating A Certificate Signing Request For Xt Endpoint

    2. Select Administrator Settings > Utilities > Certificates. 3. Enter your organization's details and your email. Administrator Guide for Scopia XT5000 Endpoint with Embedded Securing your Scopia XT Endpoint for IP Office | 101 Server for IP Office Version 3.2...
  • Page 102 4. Select Create. The CSR is created. 5. Select Download > Download CSR to save the CSR. Administrator Guide for Scopia XT5000 Endpoint with Embedded Securing your Scopia XT Endpoint for IP Office | 102 Server for IP Office Version 3.2...

  • Page 103: Uploading Xt Endpoint Certificates

    Restoring XT Endpoint Certificates on page 105. To delete the certificates, see Deleting XT Endpoint Certificates on page 106. Administrator Guide for Scopia XT5000 Endpoint with Embedded Securing your Scopia XT Endpoint for IP Office | 103 Server for IP Office Version 3.2...
  • Page 104 The certificate is validated and its details appear (Figure 57: Signed certificate from the CA on page 105). Administrator Guide for Scopia XT5000 Endpoint with Embedded Securing your Scopia XT Endpoint for IP Office | 104 Server for IP Office Version 3.2...

  • Page 105: Backing Up And Restoring Xt Endpoint Certificates

    1. Connect a USB key to the upper USB port of the XT Codec Unit (Figure 58: Connecting a USB Key to the XT Codec Unit on page 106). Administrator Guide for Scopia XT5000 Endpoint with Embedded Securing your Scopia XT Endpoint for IP Office | 105 Server for IP Office Version 3.2...

  • Page 106: Deleting Xt Endpoint Certificates

    IP address as the Common Name (CN). Administrator Guide for Scopia XT5000 Endpoint with Embedded Securing your Scopia XT Endpoint for IP Office | 106 Server for IP Office Version 3.2...

  • Page 107: Enabling The Tls Connection In Xt Endpoint

    Upload the required certificates to the XT Endpoint, as described in Uploading XT Endpoint Certificates on page 103. Administrator Guide for Scopia XT5000 Endpoint with Embedded Securing your Scopia XT Endpoint for IP Office | 107 Server for IP Office Version 3.2...
  • Page 108 3. Select Yes from the Use TLS list to accept incoming calls using TLS. Figure 61: Enabling TLS 4. Define the following settings: Administrator Guide for Scopia XT5000 Endpoint with Embedded Securing your Scopia XT Endpoint for IP Office | 108 Server for IP Office Version 3.2...

  • Page 109: Enabling Encryption For Videoconferences

    Using encryption is subject to local regulation. In some countries it is restricted or limited for usage. For more information, consult your local reseller. Administrator Guide for Scopia XT5000 Endpoint with Embedded Securing your Scopia XT Endpoint for IP Office | 109...
  • Page 110 3. Set the fields as described in Table 37: Configuring settings for securing calls on page 111. Administrator Guide for Scopia XT5000 Endpoint with Embedded Securing your Scopia XT Endpoint for IP Office | 110 Server for IP Office Version 3.2...
  • Page 111 This value is always fixed at 1024 bit, which is the standard H.323 value. 4. From the web interface only, select Save. Administrator Guide for Scopia XT5000 Endpoint with Embedded Securing your Scopia XT Endpoint for IP Office | 111 Server for IP Office Version 3.2...

  • Page 112: Setting The Administrator Pin Code For The Xt Endpoint

    • From the endpoint's main menu, select Configure > Advanced > Utilities > PIN Protect Settings > Advanced Settings > Choose a new PIN Code. Administrator Guide for Scopia XT5000 Endpoint with Embedded Maintaining the Scopia XT Endpoint for IP Office | 112...

  • Page 113: Setting The User Pin Code For The Scopia Xt Endpoint For Ip Office

    To modify the web username and password for the XT Endpoint, see Modifying the Username and Password for the XT Endpoint Web Interface on page 114. Administrator Guide for Scopia XT5000 Endpoint with Embedded Maintaining the Scopia XT Endpoint for IP Office | 113 Server for IP Office Version 3.2...
  • Page 114 • From the web interface, select Save. Use this new PIN the next time you are required access basic settings. Administrator Guide for Scopia XT5000 Endpoint with Embedded Maintaining the Scopia XT Endpoint for IP Office | 114 Server for IP Office Version 3.2...

  • Page 115: Modifying The Username And Password For The Xt Endpoint Web Interface

    Figure 65: Modifying the username and password for the web interface 2. Modify the User Name and Password fields. Administrator Guide for Scopia XT5000 Endpoint with Embedded Maintaining the Scopia XT Endpoint for IP Office | 115 Server for IP Office Version 3.2...

  • Page 116: Preparing For A Video Call Or Videoconference

    Select Control Camera from the Main menu (or from the In-Call menu, during a call). Important: To position the remote camera, press ok/menu and select Control Far. Administrator Guide for Scopia XT5000 Endpoint with Embedded Maintaining the Scopia XT Endpoint for IP Office | 116 Server for IP Office Version 3.2...
  • Page 117 The number of the preset is now blue, indicating that it was successfully stored. Use the camera position ID in the future to quickly adjust your camera. Administrator Guide for Scopia XT5000 Endpoint with Embedded Maintaining the Scopia XT Endpoint for IP Office | 117...

  • Page 118: Saving A Camera Position From The Web Interface

    1. Access the XT Endpoint web interface, as described in Accessing XT Endpoint Web Interface on page 24. 2. Select More Actions > Camera Control. Administrator Guide for Scopia XT5000 Endpoint with Embedded Maintaining the Scopia XT Endpoint for IP Office | 118 Server for IP Office Version 3.2...

  • Page 119: Setting Your Recording Preferences

    USB storage device. You can do this procedure from the endpoint itself or from the XT Endpoint web interface. Administrator Guide for Scopia XT5000 Endpoint with Embedded Maintaining the Scopia XT Endpoint for IP Office | 119...
  • Page 120 • From the endpoint's main menu, select Configure > Recording. Figure 70: Setting your recording preferences 2. Define the following recording settings: Administrator Guide for Scopia XT5000 Endpoint with Embedded Maintaining the Scopia XT Endpoint for IP Office | 120 Server for IP Office Version 3.2...
  • Page 121 225 MB 3 MB 85 MB 169 MB 3. From the web interface only, select Save. Administrator Guide for Scopia XT5000 Endpoint with Embedded Maintaining the Scopia XT Endpoint for IP Office | 121 Server for IP Office Version 3.2...

  • Page 122: Setting A Time Limit For Videoconferences

    Figure 71: Setting a Time Limit for Videoconferences 2. Define the time limit for meetings with multiple participants in the Meeting Time Limit field. Administrator Guide for Scopia XT5000 Endpoint with Embedded Maintaining the Scopia XT Endpoint for IP Office | 122...

  • Page 123: Updating Software For Scopia Xt Endpoint For Ip Office

    125: Download and run a new software package from the Radvision web or FTP site. Downloading the update package from the Radvision web or FTP site ensures you get the latest available version. For more information, see http://licensing.radvision.com/.
  • Page 124 Figure 72: Enabling remote access to the XT Endpoint 2. Set the fields as described in Table 40: Enabling remote upgrade on page 125. Administrator Guide for Scopia XT5000 Endpoint with Embedded Maintaining the Scopia XT Endpoint for IP Office | 124 Server for IP Office Version 3.2...

  • Page 125: Upgrading The Software Using A Pc

    25 for more details. • Enable the remote upgrade as described in Configuring Remote Upgrade Settings on page 27. Administrator Guide for Scopia XT5000 Endpoint with Embedded Maintaining the Scopia XT Endpoint for IP Office | 125 Server for IP Office Version 3.2...
  • Page 126 2. Verify that the network allows communication between the Codec Unit and the computer, and that a firewall does not block TCP port 55099. 3. Download the .exe file (for example, XT5000_Vxxx.exe) from the Radvision site to the computer. Important: The XT5000_Vxxx.exe upgrade package can be used to upgrade any Scopia XT...

  • Page 127: Upgrading The Scopia Xt Endpoint For Ip Office Software Using A Usb Drive

    Your Scopia XT Endpoint for IP Office comes with a USB drive containing the latest firmware version available at the time the system was shipped. We recommend that you always access the Radvision site to check if a later version is available.
  • Page 128 Do not turn off the Scopia XT Endpoint for IP Office before the upgrade procedure is completed. 5. If the upgrade fails, see USB Software Upgrade Failure on page 151. Administrator Guide for Scopia XT5000 Endpoint with Embedded Maintaining the Scopia XT Endpoint for IP Office | 128 Server for IP Office Version 3.2...

  • Page 129: Chapter 7: Troubleshooting The Scopia Xt Endpoint For Ip Office

    • Serial number • System name and model • Licenses • Network, gatekeeper, and SIP settings Administrator Guide for Scopia XT5000 Endpoint with Embedded Troubleshooting the Scopia XT Endpoint for IP Office | 129 Server for IP Office Version 3.2...
  • Page 130 2. To view additional system information such as IP addresses and the gatekeeper's registration status from the endpoint, press the Back key and select System Status. Administrator Guide for Scopia XT5000 Endpoint with Embedded Troubleshooting the Scopia XT Endpoint for IP Office | 130 Server for IP Office Version 3.2...

  • Page 131: Resolving Problems Connecting Calls

    Check you dialed the correct conference number. Solution Check you are registered to the correct gatekeeper or SIP Proxy. Administrator Guide for Scopia XT5000 Endpoint with Embedded Troubleshooting the Scopia XT Endpoint for IP Office | 131 Server for IP Office Version 3.2...

  • Page 132: Resolving Problems With Audio

    Access audio tests as follows: • From the endpoint, select Configure > System Status > Audio > Tests. Administrator Guide for Scopia XT5000 Endpoint with Embedded Troubleshooting the Scopia XT Endpoint for IP Office | 132 Server for IP Office Version 3.2...
  • Page 133 The endpoint administrator should disable specific audio codec if there is any compliance issue with older endpoints. Administrator Guide for Scopia XT5000 Endpoint with Embedded Troubleshooting the Scopia XT Endpoint for IP Office | 133 Server for IP Office Version 3.2...

  • Page 134: Echo Cancelling On Hdmi Monitors

    If configuring from the endpoint, you must first enable advanced configuration, as described in Maintaining the XT Endpoint Locally from the Endpoint on page 35. Administrator Guide for Scopia XT5000 Endpoint with Embedded Troubleshooting the Scopia XT Endpoint for IP Office | 134 Server for IP Office Version 3.2...
  • Page 135 Diagnostics > Audio > Tests. • From the web interface, select Diagnostics > Audio > Tests. Administrator Guide for Scopia XT5000 Endpoint with Embedded Troubleshooting the Scopia XT Endpoint for IP Office | 135 Server for IP Office Version 3.2...

  • Page 136: Resolving Monitor Display Problems

    Verify the monitor’s power cord is connected properly at both ends. Solution Check that the monitor power switch is set to ON. Administrator Guide for Scopia XT5000 Endpoint with Embedded Troubleshooting the Scopia XT Endpoint for IP Office | 136 Server for IP Office Version 3.2...
  • Page 137 You can also adjust the image for the monitor displaying the system menu, in the quick setup Administrator Guide for Scopia XT5000 Endpoint with Embedded Troubleshooting the Scopia XT Endpoint for IP Office | 137 Server for IP Office Version 3.2...
  • Page 138 • From the Scopia XT Endpoint for IP Office web interface, select Administrator Settings > I/O connections > Cameras > HD1. Administrator Guide for Scopia XT5000 Endpoint with Embedded Troubleshooting the Scopia XT Endpoint for IP Office | 138 Server for IP Office Version 3.2...
  • Page 139 • From the Scopia XT Endpoint for IP Office web interface, select Administrator Settings > Calls > Preferences > Video. Administrator Guide for Scopia XT5000 Endpoint with Embedded Troubleshooting the Scopia XT Endpoint for IP Office | 139 Server for IP Office Version 3.2...
  • Page 140 VISCA IN. This prevents the XT Codec Unit from setting the camera to the necessary resolution. For details, see Installation Guide for Scopia XT Endpoint for IP Office. Administrator Guide for Scopia XT5000 Endpoint with Embedded Troubleshooting the Scopia XT Endpoint for IP Office | 140...

  • Page 141: Resolving Lip Sync Problem

    If set to Yes, you may set the number of allowed line errors before video is frozen. Administrator Guide for Scopia XT5000 Endpoint with Embedded Troubleshooting the Scopia XT Endpoint for IP Office | 141 Server for IP Office Version 3.2...

  • Page 142: Resolving Camera Issues

    Figure 87: Remotely monitoring your camera’s Problem I can see the camera’s output, but I cannot move the camera. Administrator Guide for Scopia XT5000 Endpoint with Embedded Troubleshooting the Scopia XT Endpoint for IP Office | 142 Server for IP Office Version 3.2...
  • Page 143 • From the XT Endpoint web interface, select Administrator Settings > I/O connections > Cameras > HD1. Administrator Guide for Scopia XT5000 Endpoint with Embedded Troubleshooting the Scopia XT Endpoint for IP Office | 143 Server for IP Office Version 3.2...

  • Page 144: Resolving Ip Address Problems

    GLAN1 port of the XT Codec Unit, as shown in Figure 90: GLAN1 port on page 145. Administrator Guide for Scopia XT5000 Endpoint with Embedded Troubleshooting the Scopia XT Endpoint for IP Office | 144 Server for IP Office Version 3.2...
  • Page 145 Press Next several times until the Configure TCP/IP screen appears. Figure 91: Configuring IP address Enter the IP address. Administrator Guide for Scopia XT5000 Endpoint with Embedded Troubleshooting the Scopia XT Endpoint for IP Office | 145 Server for IP Office Version 3.2...

  • Page 146: Resolving Problems With Pc Presentations

    Make sure the resolution of the PC output is supported by the XT Codec Unit (see User Guide for Scopia XT Endpoint for IP Office). Administrator Guide for Scopia XT5000 Endpoint with Embedded Troubleshooting the Scopia XT Endpoint for IP Office | 146...

  • Page 147: Resolving Problems With Displaying Video

    The endpoint administrator must disable specific video codec if there is any compliance issue with older endpoints. Administrator Guide for Scopia XT5000 Endpoint with Embedded Troubleshooting the Scopia XT Endpoint for IP Office | 147 Server for IP Office Version 3.2...
  • Page 148 The video codecs available depends on your XT Endpoint model. 3. From the web interface only, select Save. Administrator Guide for Scopia XT5000 Endpoint with Embedded Troubleshooting the Scopia XT Endpoint for IP Office | 148 Server for IP Office Version 3.2...

  • Page 149: How To Retrieve Scopia Xt Endpoint For Ip Office Logs

    Accessing XT Endpoint Web Interface on page 24. 2. Select Diagnostics > Utilities > Advanced Tools. Administrator Guide for Scopia XT5000 Endpoint with Embedded Troubleshooting the Scopia XT Endpoint for IP Office | 149 Server for IP Office Version 3.2...

  • Page 150: Retrieving System Logs

    This procedure explains how to retrieve log files of Scopia XT Endpoint for IP Office internal system activities and memory dump. Administrator Guide for Scopia XT5000 Endpoint with Embedded Troubleshooting the Scopia XT Endpoint for IP Office | 150 Server for IP Office Version 3.2...

  • Page 151: Usb Software Upgrade Failure

    Locate the upgrade.log file on the flash drive. Send the log file to your local customer service representative. Administrator Guide for Scopia XT5000 Endpoint with Embedded Troubleshooting the Scopia XT Endpoint for IP Office | 151 Server for IP Office Version 3.2...

  • Page 152: Restoring Default User Settings

    4. Select Advanced. 5. Enter your four-digit PIN code, and press ok/menu. The default PIN code is 1234. Administrator Guide for Scopia XT5000 Endpoint with Embedded Troubleshooting the Scopia XT Endpoint for IP Office | 152 Server for IP Office Version 3.2...
  • Page 153 Figure 99: Restoring factory default settings 7. Press ok/menu, and select Yes. The default settings are restored. Administrator Guide for Scopia XT5000 Endpoint with Embedded Troubleshooting the Scopia XT Endpoint for IP Office | 153 Server for IP Office Version 3.2...
  • Page 154 About Radvision Radvision, an Avaya company, is a leading provider of videoconferencing and telepresence technologies over IP and wireless networks. We offer end-to-end visual communications that help businesses collaborate more efficiently. Together, Radvision and Avaya are propelling the unified communications evolution forward with unique technologies that harness the power of video, voice, and data over any network.

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