RADVision Scopia XT5000 Administrator's Manual page 5

Deleting XT Endpoint Certificates .....................................................................................................106
Enabling the TLS Connection in XT Endpoint .................................................................................. 107
Enabling Encryption for Videoconferences .................................................................................................. 109
Chapter 6: Maintaining the Scopia XT Endpoint for IP Office
Setting the Administrator PIN Code for the XT Endpoint ............................................................................. 112
Setting the User PIN Code for the Scopia XT Endpoint for IP Office .......................................................... 113
Modifying the Username and Password for the XT Endpoint Web Interface ...............................................114
Preparing for a Video Call or Videoconference ............................................................................................116
Saving a Camera Position ................................................................................................................ 116
Saving a Camera Position from the Web Interface .......................................................................... 118
Setting Your Recording Preferences ................................................................................................ 119
Setting a Time Limit for Videoconferences .......................................................................................121
Updating Software for Scopia XT Endpoint for IP Office ............................................................................. 123
Configuring Remote Upgrade Settings .............................................................................................123
Upgrading the Software Using a PC .................................................................................................125
Upgrading the Scopia XT Endpoint for IP Office Software Using a USB Drive ............................... 127
Chapter 7: Troubleshooting the Scopia XT Endpoint for IP Office
Viewing System Information for Customer Support ..................................................................................... 129
Resolving Problems Connecting Calls ......................................................................................................... 131
Resolving Problems with Audio .................................................................................................................... 132
Echo Cancelling on HDMI Monitors ............................................................................................................. 134
Resolving Monitor Display Problems ............................................................................................................136
Resolving Lip Sync Problem .........................................................................................................................140
Resolving Camera Issues .............................................................................................................................142
Resolving IP Address Problems ................................................................................................................... 144
Resolving Problems with PC Presentations ................................................................................................. 146
Resolving XT Remote Control Unit Problems .............................................................................................. 146
Resolving Problems with Displaying Video .................................................................................................. 147
How to Retrieve Scopia XT Endpoint for IP Office Logs ..............................................................................149
Retrieving Network Traffic Logs ....................................................................................................... 149
Retrieving System Logs ....................................................................................................................150
USB Software Upgrade Failure .................................................................................................................... 151
Restoring Default User Settings ................................................................................................................... 152
Administrator Guide for Scopia XT5000 Endpoint with Embedded
Server for IP Office Version 3.2
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