Receiving Problems - Xerox DocuCentre-III C4100 Manual

14 Problem Solving
The image
quality is poor.

Receiving Problems

Follow the procedure below if you cannot receive a fax
The phone line
has a problem.
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Symptom Cause
The document glass is dirty.
The fax density is improper. Adjust the fax density.
The sender's machine has a
problem.
Symptom Cause
The phone line is not
connected correctly.
An error occurred with the
phone line.
Remedy
Clean the document glass.
"Cleaning the Film and Constant
Refer to
Velocity Transport Glass" (P.63)
Refer to "4 Fax" > "General Settings" >
"Lighten/Darken (Adjusting Fax Density)" in
the User Guide.
Check it to the sender.
Image quality may be affected by a
problem of the sender's machine, as well
as a problem of this machine.
Remedy
The machine equips some connectors to
connect phone lines to. The
communication is disabled unless the
phone line is connected to a correct
connector. When the cable connection is
correct, the on-hook feature allows you to
call through general lines.
Use a telephone near the machine to
check whether to be able to make a phone
call. If the phone call is disabled, the
problem is the phone line, not the machine.
.