Table of Contents
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Category
Error Code
C P F S M O
018-586
018-587
018-588
018-589
018-590
018-591
018-592
018-593
018-596
* If the error persists after following the listed solution, contact our Customer Support Center. The contact number is
printed on the label or card attached on the machine.
O [Cause]
Login to the NetWare server was denied.
[Remedy] Check the followings:
The NetWare server is accessible by PC
Login user name
Login password
Volume name
Server or tree name
Context name
Run DSREPAIR at the server console on the NetWare
server.
O
O [Cause]
There are duplicate file names. [Do Not Save] is set for
when there are duplicate names for scanned files.
[Remedy] Set the process for when there are duplicate file names to
other than [Cancel Job].
O
O [Cause]
Detected an incorrect filing policy (when add was selected)
after connecting to the server.
[Remedy] When [Rename New File] is set for the process for when
there are duplicate file names, check the file format is not
multi page.
O
O [Cause]
Failed to access the NEXTNAME.DAT file.
[Remedy] When [Rename New File] is set for the process for when
there are duplicate file names, check the NEXTNAME.DAT
file is correct.
O
O [Cause]
A file or folder of the same name was detected on the
server.
[Remedy] 1) Perform the operation again when the same folder of
the same server is not being accessed from multiple
machines.
2) If the problem occurs again, contact our Customer
Support Center.
O
O [Cause]
When the server was connected to and the name of a file
or folder on the server was decided, the suffix of the name
of the file or folder exceeded the limit.
[Remedy] Change the file name or transfer destination folder of the
scan server. Also try moving or deleting the files within the
transfer destination folder.
O
O [Cause]
Failed to delete a scan lock folder.
[Remedy] Take one of the following actions:
1) If an existing lock directory (*.LCK) remains in the
transfer destination, delete it manually and then execute
the job again.
2) Check there is a folder with the same name as that
specified.
O
O [Cause]
Failed to create the scan lock folder.
[Remedy] If an existing lock directory (*.LCK) remains in the transfer
destination, delete it manually and then execute the job
again.
O
[Cause]
An error occurred during LDAP server authentication.
[Remedy] Try again. If the problem persists, contact our Customer
Support Center.
Cause and Remedy
Error Code
14
389
- Quick Links:
- Transmission Report - Job Undelivered
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