Xerox DocuCentre-III C4100 Manual page 352

14 Problem Solving
Connected to a different
printer object.
The NetWare port on the
machine is not set to
"Enable".
The file server is down.
There is another device on
the network with an identical
device name.
The NetWare port is not
functioning.
*:Refer to NetWare Online Documentation for configuration and operations.
When "Switch the machine off" is displayed
A NetWare problem
occurred.
14
When the print output is not as you expected
The print language of the
print data and the print
language configured on the
machine are different.
When no notification is received
The possible causes, check points and remedies when no notification is received on
the computer which instructed a print job are as follows.
350
Cause
Use NWADMIN from a
computer to confirm if the
correct object is assigned
using the layout information
of the print server.*
Print out [Configuration
Report] to confirm if the
NetWare port is enabled.
Search for the file server
using [Network
Neighborhood].
Switch off the machine and
use NWADMIN from a
computer to confirm that the
status of the printer object is
"Standby".
Print out [Configuration
Report] to confirm if the
network number is left to
"0000000" (NetWare server
is down) if using IPX/SPX. If
using TCP/IP, confirm if the
IP address is left to "0.0.0.0"
(static address unspecified,
or the DHCP server is
down).
Cause
Cause
Confirm the print language
on the machine.
Check point
Use Driver CD Kit CD-ROM
from a computer to correctly
set the file server name/tree
name/context/active mode.
Use CentreWare Internet
Services from a computer to
correctly set the file server
name/tree name/context/
active mode.
Enable the NetWare port.
Start the file server.
Use the Driver CD Kit CD-
ROM from a computer to set
a different device name.
For the case of IPX/SPX,
start the NetWare server. For
the case of TCP/IP, either
set a static IP address or
start the DHCP server.
Check point
Restart the machine.
Switch on the machine after
-
the display completely
disappears.
Check point
Match the print language of
the print data and the print
language configured on the
machine.
Remedy
Remedy
Remedy