Xerox VersaLink C405dn User Manual
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Xerox VersaLink C405dn User Manual

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Version 1.4
October 2019
702P05813
Xerox
VersaLink
C405 Color
®
®
Multifunction Printer
User Guide

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Summary of Contents for Xerox VersaLink C405dn

  • Page 1 Version 1.4 October 2019 702P05813 Xerox VersaLink C405 Color ® ® Multifunction Printer User Guide...
  • Page 2 © 2019 Xerox Corporation. All rights reserved. Xerox ® , Xerox and Design ® , VersaLink ® , FreeFlow ® , SMARTsend ® Scan to PC Desktop ® , MeterAssistant ® , SuppliesAssistant ® , Xerox Secure Access Unified ID System ®...

  • Page 3: Table Of Contents

    Certificates for the Embedded Web Server ............... 36 Downloading the Configuration Report from the Embedded Web Server ......36 Using the Remote Control Panel Feature ................37 Installation and Setup ......................38 Xerox ® VersaLink ® C405 Color Multifunction Printer...
  • Page 4 App Gallery Overview ................... 68 Creating a Xerox ® App Gallery Account................68 Logging into your Xerox ® App Gallery Account..............69 Installing or Updating an App from the Xerox App Gallery ..........69 ® Device ........................... 71 Device Overview....................... 71 Xerox ®...
  • Page 5 Server Fax Overview ....................... 121 Sending a Server Fax...................... 121 Sending a Delayed Server Fax ..................123 Previewing and Building Jobs ..................124 USB ............................. 125 USB Overview ........................ 125 Xerox ® VersaLink ® C405 Color Multifunction Printer User Guide...
  • Page 6 Supported Paper Types and Weights ................152 Supported Standard Paper Sizes..................152 Supported Standard Paper Sizes for Automatic 2-Sided Printing ........153 Supported Paper Types and Weights for Automatic 2-Sided Printing....... 153 Xerox ® VersaLink ® C405 Color Multifunction Printer...
  • Page 7 Printer is Making Unusual Noises ................... 200 Paper Tray Will Not Close ....................200 Condensation has Formed Inside the Printer ..............200 Paper Jams .......................... 201 Locating Paper Jams ...................... 201 Minimizing Paper Jams ....................201 Xerox ® VersaLink ® C405 Color Multifunction Printer User Guide...
  • Page 8 B Regulatory Information...................... 239 Basic Regulations......................... 240 United States FCC Regulations..................240 Canada.......................... 240 Certifications in Europe....................240 European Union Lot 4 Imaging Equipment Agreement Environmental Information ........................241 Germany........................243 Xerox ® VersaLink ® C405 Color Multifunction Printer User Guide...
  • Page 9 Domestic/Household Environment ................. 258 Professional/Business Environment................. 258 Collection and Disposal of Equipment and Batteries............259 Battery Symbol Note...................... 259 Battery Removal ......................259 Other Countries........................260 D Apps Features........................261 Xerox ® VersaLink ® C405 Color Multifunction Printer User Guide...
  • Page 10 Table of Contents Xerox ® VersaLink ® C405 Color Multifunction Printer User Guide...

  • Page 11: Safety

    • Environmental, Health and Safety Contact Information ............. 20 Your printer and the recommended supplies have been designed and tested to meet strict safety requirements. Attention to the following information ensures the continued safe operation of your Xerox printer. Xerox ®...

  • Page 12: Notices And Safety

    These include safety agency evaluation and certification, and compliance with electromagnetic regulations and established environmental standards. The safety and environment testing and performance of this product have been verified using Xerox ® materials only.

  • Page 13: Electrical Safety

    • Verify that the printer is plugged into an outlet that is providing the correct voltage and power. Review the electrical specification of the printer with an electrician if necessary. • Do not place the printer in an area where people can step on the power cord. Xerox ® VersaLink ®...

  • Page 14: Emergency Power Off

    E E m m e e r r g g e e n n c c y y P P o o w w e e r r O O f f f f If any of the following conditions occur, power off the printer immediately and disconnect the power cord from the electrical outlet. Contact an authorized Xerox service representative to correct the problem if: •...

  • Page 15: Operational Safety

    Ozone is heavier than air and is not produced in amounts large enough to harm anyone. Install the printer in a well-ventilated room. For more information in the United States and Canada, go to www.xerox.com/environment. In other markets, please contact your local Xerox representative or go to www.xerox.com/environment_europe.

  • Page 16: Printer Supplies

    Agreement, and Total Satisfaction Guarantee do not cover damage, malfunction, or degradation of performance caused by use of non-Xerox supplies, or the use of Xerox supplies not specified for this printer. The Total Satisfaction Guarantee is available in the United States and Canada.

  • Page 17: Maintenance Safety

    • Do not attempt any maintenance procedure that is not specifically described in the documentation supplied with your printer. • Clean with a dry lint-free cloth only. • Do not burn any consumables or routine maintenance items. For information on Xerox supplies ®...

  • Page 18: Printer Symbols

    Do not touch the part or area of the printer. Do not expose the drum cartridges to direct sunlight. Do not burn the toner cartridges. Do not burn the waste cartridge. Do not burn the drum cartridges. Xerox ® VersaLink ® C405 Color Multifunction Printer...
  • Page 19 Do not reload paper previously printed on or used. Do not copy money, revenue stamps, or postage stamps. For details about all the printer symbols that appear on your printer, refer to the Printer Symbols guide at www.xerox.com/office/VLC405docs. Xerox ® VersaLink ®...

  • Page 20: Environmental, Health And Safety Contact Information

    Safety Environmental, Health and Safety Contact Information For more information on Environment, Health, and Safety in relation to this Xerox product and supplies, contact: • United States and Canada: 1-800-ASK-XEROX (1-800-275-9376) • Europe: EHS-Europe@xerox.com For product safety information in the United States and Canada, go to www.xerox.com/environment.

  • Page 21: Getting Started

    • Information Pages ........................33 • The Embedded Web Server ......................35 • Installation and Setup ....................... 38 • Connecting the Printer ....................... 39 • Installing the Software....................... 50 • More Information ........................56 Xerox ® VersaLink ® C405 Color Multifunction Printer User Guide...

  • Page 22: Parts Of The Printer

    7. Single-Pass Duplex Automatic Document Feeder 3. Front Door 8. Output Tray 4. USB Memory Port 9. Right Side Door 5. Card Reader Bay 10. Optional 550-Sheet Feeder (Tray 2) Xerox ® VersaLink ® C405 Color Multifunction Printer User Guide...

  • Page 23: Duplex Automatic Document Feeder

    D D u u p p l l e e x x A A u u t t o o m m a a t t i i c c D D o o c c u u m m e e n n t t F F e e e e d d e e r r 1. Document Feeder Cover 4. Document Output Tray 2. Paper Guides 5. Document Output Tray Extension 3. Single-Pass Duplex Automatic Document Feeder Xerox ® VersaLink ® C405 Color Multifunction Printer User Guide...
  • Page 24 • Paper with paper clips or staples attached • Paper with wrinkles, curls, folds, tears, or notches • Coated or carbonless paper or items other than paper, such as cloth or metal • Envelopes • Books Xerox ® VersaLink ® C405 Color Multifunction Printer...

  • Page 25: Internal Parts

    I I n n t t e e r r n n a a l l P P a a r r t t s s 1. Front Door 5. Single-Pass Duplex Automatic Document Feeder 2. Toner Cartridges 6. Waste Cartridge Lock 3. Document Glass 7. Drum Cartridges 4. Document Cover 8. Waste Cartridge Xerox ® VersaLink ® C405 Color Multifunction Printer User Guide...

  • Page 26: Rear View

    8. Fax Line Connector 3. Fuser 9. Wireless Network Adapter Port Cover 4. Power Connector 10. USB Port, Type B 5. Rear Door 11. Ethernet Port 6. Left Side Cover 12. FDI Connector Xerox ® VersaLink ® C405 Color Multifunction Printer User Guide...

  • Page 27: Control Panel

    The screen displays information and provides access to printer functions. Home Button This button provides access to the Home menu for access to printer features, such as copy, scan, and fax. Power/Wake This button serves several power-related functions. Xerox ® VersaLink ® C405 Color Multifunction Printer User Guide...
  • Page 28 When a job is being scanned or processed, a Pause icon appears in the notification banner area. To pause the current job, touch the Pause icon. The job pauses with the option to resume or delete the job. Xerox ® VersaLink ®...

  • Page 29: Power Options

    • When in Low-Power mode, or Sleep mode, the touch screen is powered off and unresponsive. To wake the printer manually, press the Power/Wake button. Caution: Do not plug or unplug the power cord while the printer is powered on. Xerox ® VersaLink ®...

  • Page 30: Restarting, Placing In Sleep Mode, Or Powering Off The Printer

    5 seconds. A Please Wait message appears as the printer powers down. After 10 seconds, the touch screen goes dark and the Power/Wake button flashes until the printer powers down. Caution: Do not unplug the power cord while the printer powers down. Xerox ® VersaLink ® C405 Color Multifunction Printer...

  • Page 31: Accessing The Printer

    S S m m a a r r t t C C a a r r d d When a Common Access Card system is installed on your Xerox device, access to the printer requires the use of a Smart Card. There are several models of card readers that are compatible with your device.

  • Page 32: Introduction To Apps

    Getting Started Introduction to Apps Xerox Apps are a gateway to the features and functions of your device. Standard Apps are already installed on the device and appear on the Home screen. Some Apps are installed as standard, but hidden the first time you use the device.

  • Page 33: Information Pages

    1. At the printer control panel, press the Home button. 2. Touch Device→About→Information Pages. 3. To print an information page, touch the needed page. 4. To return to the Home screen, press the Home button. Xerox ® VersaLink ® C405 Color Multifunction Printer...

  • Page 34: Configuration Report

    P P r r i i n n t t i i n n g g t t h h e e C C o o n n f f i i g g u u r r a a t t i i o o n n R R e e p p o o r r t t 1. At the printer control panel, press the Home button. 2. Touch Device→About→Information Pages. 3. Touch Configuration Report. 4. To return to the Home screen, press the Home button. Xerox ® VersaLink ® C405 Color Multifunction Printer...

  • Page 35: The Embedded Web Server

    2. Touch Device→About→Information Pages. 3. Touch Configuration Report. The IP address appears in the Connectivity section of the Configuration Report for IPv4 or IPv6. 4. To return to the Home screen, press the Home button. Xerox ® VersaLink ® C405 Color Multifunction Printer...

  • Page 36: Certificates For The Embedded Web Server

    Xerox device. Note: • The Embedded Web Server page for your Xerox device can display an error message that the security certificate is not trusted. This configuration does not lessen the security of the communications between your computer and the Xerox device.

  • Page 37: Using The Remote Control Panel Feature

    Note: To access the Remote Control Panel, first enable the feature. For details, contact your system administrator or refer to the System Administrator Guide at www.xerox.com/office/ VLC405docs. To access the Remote Control Panel feature: 1. At your computer, open a Web browser. In the address field, type the IP address of the printer, then press Enter or Return.

  • Page 38: Installation And Setup

    Routers, network hubs and switches, modems, Ethernet cables, and USB cables are not included with your printer and must be purchased separately. Xerox recommends an Ethernet connection because it is typically faster than a USB connection, and it provides access to the Embedded Web Server.

  • Page 39: Connecting The Printer

    To connect using USB, you need one of these operating systems: • Windows 7, Windows 8.1, Windows Server 2008, Windows 10, Windows Server 2008 R2, and Windows Server 2012. • Macintosh OS X version 10.10 and later. Xerox ® VersaLink ®...

  • Page 40: Connecting To A Wired Network

    C C o o n n f f i i g g u u r r i i n n g g t t h h e e P P r r i i n n t t e e r r f f o o r r a a W W i i r r e e l l e e s s s s N N e e t t w w o o r r k k Note: Before you configure wireless network settings, install the Xerox ®...
  • Page 41 1. Power off the printer. 2. To remove the Wireless Network Adapter Port Cover, press the latch to the left, then pull the cover away from the printer. 3. Remove the packaging from the Wireless Network Adapter. Xerox ® VersaLink ®...
  • Page 42 Removing the Wireless Network Adapter. 5. Power on the printer. 6. Configure the Wi-Fi Settings. For details about configuring the Wi-Fi settings, refer to the System Administrator Guide at www.xerox.com/office/VLC405docs. Xerox ® VersaLink ® C405 Color Multifunction Printer...
  • Page 43 Caution: Do not use force to pull on the Wireless Network Adapter. If the latch is released properly, the adapter pulls out easily. Pulling on a secured adapter can damage it. Xerox ® VersaLink ®...
  • Page 44 6. Place the left-side cover into position, then slide it toward the front of the printer. 7. To tighten the cover, turn the bolt to the right. Xerox ® VersaLink ®...
  • Page 45 For more information, refer to the System Administrator Guide at www.xerox.com/office/VLC405docs. C C o o n n n n e e c c t t i i n n g g t t o o a a W W i i - - F F i i N N e e t t w w o o r r k k a a t t t t h h e e C C o o n n t t r r o o l l P P a a n n e e l l To connect to a Wi-Fi network at the control panel: 1.
  • Page 46 – IPsec – SMTP – SNTP – WSD scan – Scan to SFTP, Scan to SMB, Scan to Email – LDAP – UPnP discovery – ThinPrint – EIP Web Service Xerox ® VersaLink ® C405 Color Multifunction Printer User Guide...

  • Page 47: Connecting To A Telephone Line

    To configure the primary network at the control panel: 1. At the printer control panel, press the Home button. 2. Log in as administrator. For details, refer to the System Administrator Guide at www.xerox.com/ office/VLC405docs. 3. Touch Device→Connectivity→Primary Network. 4. Select the appropriate network connection type for the device.

  • Page 48: Configuring Airprint

    For more information on configuring the printer settings, refer to the System Administrator Guide at www.xerox.com/office/VLC405docs. C C o o n n f f i i g g u u r r i i n n g g A A i i r r P P r r i i n n t t AirPrint is a software feature that allows you to print from wired or wireless Apple iOS-based mobile devices and Mac OS-based devices without the need to install a print driver.

  • Page 49: Configuring Google Cloud Print

    After the printer is registered, a confirmation status window appears. 11. To access the Google Cloud Print feature, in your Google account, click Manage Your Printer. Note: The default printer name appears in this format: Model name (MAC address). Xerox ® VersaLink ®...

  • Page 50: Installing The Software

    O O p p e e r r a a t t i i n n g g S S y y s s t t e e m m R R e e q q u u i i r r e e m m e e n n t t s s •...

  • Page 51: Installing The Print Drivers For A Windows Usb Printer

    1. Insert the Software and Documentation disc into the appropriate drive on your computer. 2. Open Xerox ® Print Drivers 3.xx.x.dmg/.pkg as needed for your printer. 3. To run Xerox ® Print Drivers 3.xx.x.dmg/.pkg, double-click the appropriate file name. 4. When prompted, click Continue.

  • Page 52: Operating System Requirements

    ® your printer for an LPD/LPR connection. For a non-network printer, create a desktop USB connection. Online Support Assistant at: www.xerox.com/office/VLC405support To add the printer using Bonjour 1. From the computer Applications folder or from the dock, open System Preferences.
  • Page 53 2. Click Printers & Scanners. The list of printers appears on the left of the window. 3. Under the list of printers, click the plus button (+). 4. At the top of the window, click the Default icon. Xerox ® VersaLink ®...

  • Page 54: Installing Drivers And Utilities For Unix And Linux

    If the printer is not detected, ensure that the printer is on and that the cable is connected properly. 6. In the Print Using drop-down list, choose Select Printer Software. 7. In the printer software list, select the appropriate Xerox ® LAN fax driver model, then click OK.
  • Page 55 6. Select Add a printer using a TCP/IP address or hostname, then click Next. 7. From the Device type field, select Web Services Device. 8. Enter the printer IP address in the Hostname or IP address field, then click Next. 9. Click Close. Xerox ® VersaLink ®...

  • Page 56: More Information

    You can obtain more information about your printer from these sources: Resource Location Installation Guide Packaged with the printer. Other documentation for your printer www.xerox.com/office/VLC405docs Recommended Media List United States: www.xerox.com/rmlna European Union: www.xerox.com/rmleu Technical support information for your printer;...

  • Page 57: Customize And Personalize

    This chapter contains: • Customize and Personalize Overview ..................58 • Customizing or Personalizing the Home Screen................59 • Customizing or Personalizing the Apps ..................60 • Creating and Using 1-Touch Apps ....................63 Xerox ® VersaLink ® C405 Color Multifunction Printer...

  • Page 58: Customize And Personalize Overview

    1-Touch Apps appear on the Home screen. To start a job, touch the app. Configure 1-Touch Apps for use by all users, individual user groups, or for personal use. Personalization options ensure that the features and functions displayed meet individual user needs, improving efficiency. Xerox ® VersaLink ®...

  • Page 59: Customizing Or Personalizing The Home Screen

    3. Touch and hold the required App. 4. Drag the App to the new location. 5. Release the App. 6. Touch Done. 7. Verify that the Apps appear in the correct location on the Home screen. Xerox ® VersaLink ® C405 Color Multifunction Printer...

  • Page 60: Customizing Or Personalizing The Apps

    5. Touch the needed options. Note: For logged-in administrators, a window appears that asks you to confirm if the changes are for a Guest or for you. 6. To save the current configuration, touch X. Xerox ® VersaLink ® C405 Color Multifunction Printer...

  • Page 61: Saving Presets

    1. At the printer control panel, press the Home button. 2. Touch the app required. 3. Scroll to the bottom, then touch Customize. 4. Touch Remove App Customization. 5. At the prompt, touch OK. Xerox ® VersaLink ® C405 Color Multifunction Printer...

  • Page 62: Customizing App Default Settings

    4. To remove all personalizations, click Reset. To confirm, click Reset. All the personalizations configured for your User Account are removed. 5. To log out, click on your User Account name shown in the top right corner, then click Log Out. Xerox ® VersaLink ®...

  • Page 63: Creating And Using 1-Touch Apps

    1. At the printer control panel, press the Home button. 2. Touch Login, then enter a valid login name and password. 3. Touch the App required. 4. Select the job settings. 5. Scroll to the bottom, then touch Save. Xerox ® VersaLink ® C405 Color Multifunction Printer...

  • Page 64: Deleting Or Hiding A 1-Touch App

    1. At the printer control panel, press the Home button. 2. If you are using a personal 1-Touch App, touch Login, then enter a valid login name and password. 3. Load your original documents. Xerox ® VersaLink ® C405 Color Multifunction Printer...
  • Page 65 If the quantity is displayed for Copy jobs, update the number of copies, as required. Touch Start. • If the Start Immediately option was selected during 1-Touch App setup, the device starts automatically. 6. To return to the Home screen, press the Home button. Xerox ® VersaLink ® C405 Color Multifunction Printer...
  • Page 66 Customize and Personalize Xerox ® VersaLink ® C405 Color Multifunction Printer User Guide...

  • Page 67: Xerox ® Apps

    For more information about customizing the Home screen and the apps features, refer to Customize Personalize. A range of apps is available for download and installation from the Xerox App Gallery. These include ® Xerox ®...

  • Page 68: Xerox ® App Gallery

    5. Touch OK. A message is displayed stating completion instructions have been sent to the email address entered. 6. Touch Close. 7. Access your email account for the email address that you provided to Xerox App Gallery. ® 8. Open the Xerox ®...

  • Page 69: Logging Into Your Xerox ® App Gallery Account

    G G a a l l l l e e r r y y Xerox ® Apps add, extend, or customize the functionality of your device. You can use the Xerox ® Gallery App to browse and install apps at your device control panel.
  • Page 70 2. Touch Xerox App Gallery. 3. Enter your User Name using the touch screen keypad, then touch Enter. 4. Enter your Password using the touch screen keypad, then touch Enter. 5. Touch Log In. The Xerox ® App Gallery appears.

  • Page 71: Device

    You can configure many Device options to meet your individual needs. For details about configuring all Device settings, refer to the System Administrator Guide at www.xerox.com/office/VLC405support. D D e e v v i i c c e e O O p p t t i i o o n n s s...

  • Page 72: Supply Status

    To check the supplies status and set up alerts using the Embedded Web Server, refer to the System Administrator Guide at www.xerox.com/office/VLC405docs. C C h h e e c c k k i i n n g g t t h h e e S S u u p p p p l l i i e e s s S S t t a a t t u u s s a a t t t t h h e e C C o o n n t t r r o o l l P P a a n n e e l l 1.

  • Page 73: Billing And Usage Counters

    S S e e t t t t i i n n g g U U p p E E m m a a i i l l A A l l e e r r t t s s To check the supplies status and set up alerts using the Embedded Web Server, refer to the System Administrator Guide at www.xerox.com/office/VLC405docs. 1. To set up alerts to send to an email address, touch Device→Supplies→Email Alerts.

  • Page 74: Reset To Factory Defaults

    You can use the Remote Services option in the Embedded Web Server to send error and usage information to the Xerox support team to help them resolve problems quickly. For information about enabling Remote Services and uploading information to Xerox, refer to the System Administrator Guide at www.xerox.com/office/VLC405docs.

  • Page 75: Address Book

    Xerox ® Apps Address Book A A d d d d r r e e s s s s B B o o o o k k O O v v e e r r v v i i e e w w Use the Device Address Book to create individual contacts or group contacts for use with the Email, Fax, and Scan To Apps.
  • Page 76 Xerox ® Apps Editing or Deleting Contacts in the Address Book at the Control Panel 1. At the printer control panel, press the Home button. 2. Touch Address Book. 3. From the Address Book, touch a contact name, then touch Edit.
  • Page 77 Xerox ® Apps A A d d d d i i n n g g o o r r E E d d i i t t i i n n g g C C o o n n t t a a c c t t s s i i n n t t h h e e A A d d d d r r e e s s s s B B o o o o k k i i n n t t h h e e E E m m b b e e d d d d e e d d...

  • Page 78: Creating And Managing Favorites

    Xerox ® Apps 3. Click Add Group. 4. For Enter Group Name, enter a name for the group. 5. From the menu, select the group type. 6. To add group members, for Members, click the Plus icon (+). 7. To add contacts to the group, in the Add Members window, for each contact, select the check box.
  • Page 79 Xerox ® Apps Note: The maximum number of Personal Favorites that can be added for each user account is 25. Logged-in users will not see any Favorites if there no Personal Favorites and the number of Public Favorites is greater than 25.
  • Page 80 Xerox ® Apps When you use the Embedded Web Server Cloning feature, you can import and export Personal Favorites. For details, refer to the System Administrator Guide at www.xerox.com/office/ VLC405support. Note: • When you reach the limit of 25 Personal Favorites within an app, you are required to delete a Personal Favorite before you can add a new one.
  • Page 81 Xerox ® Apps 3. Load your original documents. • For single pages or paper that cannot be fed using the duplex automatic document feeder, use the document glass. Lift the document feeder, then place the original document face down in the upper-left corner of the document glass.
  • Page 82 Xerox ® Apps Removing Personalizations using the Embedded Web Server Note: Personalizations include your customized Home screen, Personal 1-Touch Apps, and Personal Favorites. This procedure removes all personalizations from your User Account. To remove all personalizations from your User Account: 1.

  • Page 83: Jobs

    Xerox ® Apps Jobs J J o o b b s s O O v v e e r r v v i i e e w w Use Jobs to view current jobs, print saved, personal, and secure jobs, and view details of completed jobs.

  • Page 84: Managing Special Job Types

    Xerox ® Apps 3. To view a list of specific job types, touch an option. • To view Saved Jobs, touch Saved Jobs. To print the job, touch the job, enter the quantity, then touch OK. To delete the job, touch the Trash icon, then touch Delete.
  • Page 85 Xerox ® Apps S S e e c c u u r r e e P P r r i i n n t t Use Secure Print to print sensitive or confidential information. After you send the job, it is held at the printer until you enter your passcode at the printer control panel.
  • Page 86 Xerox ® Apps 5. If prompted for a passcode, touch Skip. Note: When your folder contains Secure Print jobs and Personal Print jobs, the passcode prompt appears. 6. Select an option. • To print a Personal Print job, touch the job.

  • Page 87: Managing Jobs Using The Embedded Web Server

    Xerox ® Apps M M a a n n a a g g i i n n g g J J o o b b s s U U s s i i n n g g t t h h e e E E m m b b e e d d d d e e d d W W e e b b S S e e r r v v e e r r You can view a list of active jobs and delete print jobs from the Active Jobs list in the Embedded Web Server.

  • Page 88: Copy

    Xerox ® Apps Copy C C o o p p y y O O v v e e r r v v i i e e w w To make a copy, the device scans your original documents and temporarily stores the images.
  • Page 89 Xerox ® Apps 3. Load your original documents. • Use the document glass for single pages or paper that cannot be fed using the single-pass duplex automatic document feeder. Lift the document feeder, then place the original document face down in the upper-left corner of the document glass.

  • Page 90: Copy Workflows

    Xerox ® Apps C C o o p p y y W W o o r r k k f f l l o o w w s s Note: Some features are hidden from view when the Copy App is installed. For more...
  • Page 91 Xerox ® Apps 5. To enable Auto Contrast, touch the Auto Contrast toggle button. 6. To adjust the Contrast manually, ensure that the Auto Contrast toggle button is off, then move the slider to increase or decrease the contrast. 7. Touch OK.
  • Page 92 Xerox ® Apps 4. Touch Mode, then select one of the following options: • Off: This option is the default setting. • Both Pages: This option scans both pages of an open book onto two sheets of paper. • Left/Right Page Only: This option scans the left or right page of an open book onto a single sheet of paper.
  • Page 93 Xerox ® Apps C C r r e e a a t t i i n n g g a a B B o o o o k k l l e e t t The booklet feature reduces the original page images to fit two images on each side of the printed page.
  • Page 94 Xerox ® Apps 5. Touch Printing Options, then select an option. • Blank: This option inserts a blank front cover. • Print on Side 1 Only: This option prints on the front side of the cover only. • Print on Side 2 Only: This option prints on the back side of the cover only.
  • Page 95 Xerox ® Apps 7. Inspect the sample copy, then select one of the following options. • If the copy is unsatisfactory, touch Delete. The job is canceled and no more copies are printed. • If the copy is satisfactory, touch Release. The remaining copies are printed.
  • Page 96 Xerox ® Apps 7. To insert a Bates Stamp: a. Select the required page location, then touch Bates Stamp. b. Touch Prefix, then select the required entry. Touch OK. Note: To create a prefix, touch the edit icon for Not in Use. Enter the required text, then touch OK.

  • Page 97: Id Card Copy

    Xerox ® Apps ID Card Copy I I D D C C a a r r d d C C o o p p y y O O v v e e r r v v i i e e w w You can use the ID Card Copy App to copy both sides of an ID card or small document onto one side of paper.

  • Page 98: Email

    Xerox ® Apps Email E E m m a a i i l l O O v v e e r r v v i i e e w w You can use the Email app to scan images and attach them to emails. You can specify the file name and format of the attachment, and include a subject heading and message for the email.
  • Page 99 Xerox ® Apps 3. Load your original documents. • For single pages or paper that cannot be fed using the single-pass duplex automatic document feeder, use the document glass. Lift the automatic document feeder, then place the original documents face down in the upper-left corner of the document glass.

  • Page 100: Previewing And Building Jobs

    Xerox ® Apps 7. Adjust the email settings as needed: • To save the scanned document with a specific file name, touch the attachment file name, enter a new name using the touch screen keypad, then touch Enter. • To save the scanned document with a specific file format, touch the attachment file format, then select the required format.
  • Page 101 Xerox ® Apps 7. If you are scanning from 2-sided original documents, touch 2-Sided Scanning, then select an option. 8. To start scanning, touch Preview. The original documents are scanned and preview images appear on the screen. 9. Scroll through and check the preview images. To change the view orientation, touch Rotate. Do one of the following.

  • Page 102: Scan To

    Xerox ® Apps Scan To S S c c a a n n T T o o O O v v e e r r v v i i e e w w The Scan To feature provides several methods for scanning and storing an original document.

  • Page 103: Scanning To A Usb Flash Drive

    Xerox ® Apps 5. To save the scanned document as a specific file name, touch the attachment file name, then enter a new name using the touch screen keypad. Touch Enter. 6. To save the scanned document as a specific file format, touch the attachment file format, then select the required format.

  • Page 104: Scanning To A User Home Folder

    Xerox ® Apps 9. To begin the scan, press Scan. The printer scans your images to the folder that you specified. 10. If you are scanning from the document glass, when prompted, to finish, touch Done or to scan another page, touch Add Page.

  • Page 105: Scan To Desktop

    Xerox ® Apps 10. To begin the scan, press Scan. If you are scanning from the document glass, when prompted, to finish, touch Done, or to scan another page, touch Add Page. Note: If you are scanning a document from the automatic document feeder, a prompt does not appear.

  • Page 106: Scanning To A Shared Folder On A Network Computer

    Xerox ® Apps 5. If prompted, enter a valid user name and password, then touch Enter. 6. Select a folder location for your scanned document, then touch OK. 7. To save the scanned document as a specific file name, touch the attachment file name. Enter a new name using the touch screen keypad, then touch Enter.
  • Page 107 Xerox ® Apps 4. Under Shared Folders, click the Plus icon (+). 5. Browse to the folder that you want to share on the network, then click Add. 6. To modify access rights for your folder, select the folder. The groups activate.

  • Page 108: Scanning Images Into An Application On A Connected Computer

    Xerox ® Apps 5. Touch Add (SMB), then navigate to the desired folder. Note: Login credentials are required for computers on secured networks. 6. To save changes, touch OK. S S c c a a n n n n i i n n g g t t o o a a S S h h a a r r e e d d F F o o l l d d e e r r o o n n a a N N e e t t w w o o r r k k e e d d C C o o m m p p u u t t e e r r 1.

  • Page 109: Scanning To A Desktop Computer Using A Usb Cable Connection

    Software. • On your printer, ensure that WSD is enabled. For details, refer to the System Administrator Guide at www.xerox.com/office/VLC405docs. 1. Load the original document on the document glass or in the duplex automatic document feeder. 2. On your computer, select the Windows Fax and Scan application, then click Run.

  • Page 110: Previewing And Building Jobs

    Xerox ® Apps – TWAIN/WIA for Windows users – ICA for Macintosh users • A compatible operating system is installed. The following operating systems are supported: – Windows 7 or later – Mac OS 10.8.x or later Note: For details about meeting these requirements, contact your system administrator.
  • Page 111 Xerox ® Apps 3. Load your original documents. • Use the document glass for single pages or for paper that cannot be fed using the duplex automatic document feeder. Lift the automatic document feeder, then place the original document face down in the upper-left corner of the document glass.

  • Page 112: Fax

    Not all options listed are supported on all printers. Some options apply only to a specific printer model, configuration, operating system, or print driver type. For details, refer to the System Administrator Guide at www.xerox.com/office/VLC405docs. You can adjust various settings for individual Fax jobs and save settings as Presets for future jobs. The list of features can be customized, and some features could be hidden from view when the app is installed.
  • Page 113 Xerox ® Apps 3. Load your original documents. • Use the document glass for single pages or paper that cannot be fed using the duplex automatic document feeder. Lift the document feeder, then place the original document face down in the upper-left corner of the document glass.

  • Page 114: Sending A Fax

    Note: Before you use this feature, ensure that the printer is set to the current time. For details, refer to the System Administrator Guide at www.xerox.com/office/VLC405docs. To specify the time to send your fax: 1. At the printer control panel, press the Home button.
  • Page 115 Xerox ® Apps S S e e n n d d i i n n g g a a C C o o v v e e r r S S h h e e e e t t w w i i t t h h a a F F a a x x You can send a cover sheet with your fax.
  • Page 116 2. Log in as Admin. Note: For information on logging in as a system administrator, refer to the System Administrator Guide at www.xerox.com/office/VLC405docs. 3. Touch Device→Apps→Fax. 4. Touch Fax Forwarding→Fax Forwarding. 5. Select Off, Receive Only, Send Only, or Send & Receive.
  • Page 117 Xerox ® Apps S S e e n n d d i i n n g g a a F F a a x x M M a a n n u u a a l l l l y y You can use the Manual Send feature to enable the fax modem speaker temporarily.
  • Page 118 File→Print or press CMD+P. 2. Select the required printer. 3. To access the fax driver settings, click Preview, select Xerox Features, then from Job Type list, select Fax. 4. To add a recipient, in the Fax window, click the Recipients tab, then click the Add Recipient icon.
  • Page 119 Xerox ® Apps 5. Type the recipient name and fax number, add other information as needed, then click OK. 6. To add more recipients, repeat this procedure. 7. To include a cover sheet, click the Cover Sheet tab. 8. From the Cover Sheet list, select Print a Cover Sheet, then enter the details as needed.
  • Page 120 Xerox ® Apps 9. Scroll through and check the preview images. To change the view orientation, touch Rotate. Do one of the following. • To scan more original documents, continue scanning your original documents using the same input area. After scanning, scroll to the end of the preview images, then touch the Plus icon (+).

  • Page 121: Server Fax

    Not all options listed are supported on all printers. Some options apply only to a specific printer model, configuration, operating system, or print driver type. For details, refer to the System Administrator Guide at www.xerox.com/office/VLC405docs. You can adjust settings for individual server fax jobs, save settings as Presets for future jobs, and customize server fax features.
  • Page 122 Xerox ® Apps 3. Load your original documents. • Use the document glass for single pages or paper that cannot be fed using the duplex automatic document feeder. Lift the document feeder, then place the original document face down in the upper-left corner of the document glass.

  • Page 123: Sending A Delayed Server Fax

    Note: Before you use this feature, ensure that the printer is set to the current time. For details, refer to the System Administrator Guide at www.xerox.com/office/VLC405docs. To specify the time to send your server fax: 1. At the printer control panel, press the Home button.

  • Page 124: Previewing And Building Jobs

    Xerox ® Apps P P r r e e v v i i e e w w i i n n g g a a n n d d B B u u i i l l d d i i n n g g J J o o b b s s Use the Preview option to view and check scanned images, or to build jobs that contain more than 50 original documents.

  • Page 125: Usb

    Xerox ® Apps U U S S B B O O v v e e r r v v i i e e w w Use the Print from USB feature to print jobs already stored on a USB drive. Jobs in a print-ready format, such as PDF, TIFF, or JPEG, can be printed.

  • Page 126: Printing From A Usb Flash Drive Already Inserted In The Printer

    Xerox ® Apps P P r r i i n n t t i i n n g g f f r r o o m m a a U U S S B B F F l l a a s s h h D D r r i i v v e e A A l l r r e e a a d d y y I I n n s s e e r r t t e e d d i i n n t t h h e e P P r r i i n n t t e e r r 1.

  • Page 127: Printbyxerox

    You can use the Xerox ® @PrintByXerox App to print email attachments and documents sent to your printer from mobile devices. When your Xerox device is connected to the Internet, the @PrintByXerox App works with the Xerox ® Workplace Cloud for simple email-based printing.
  • Page 128 Xerox ® Apps Xerox ® VersaLink ® C405 Color Multifunction Printer User Guide...

  • Page 129: Printing

    Printing This chapter contains: • Printing Overview ........................130 • Selecting Printing Options ......................131 • Printing Features ........................137 • Using Custom Paper Sizes ......................147 Xerox ® VersaLink ® C405 Color Multifunction Printer User Guide...

  • Page 130: Printing Overview

    +P for Windows, or CMD+P for Macintosh. 4. Select your printer. 5. To access the print driver settings: • For Windows, select Properties or Preferences. • For Macintosh, select Xerox ® Features. The title of the button can vary depending on your application.

  • Page 131: Selecting Printing Options

    Printing Selecting Printing Options Printing options, also called print driver software options, are specified as Printing preferences in Windows and Xerox Features in Macintosh. Printing options include settings for 2-sided printing, ® page layout, and print quality. Printing options that are set from Printing preferences within the Devices and Printers window become the default setting.
  • Page 132 S S a a v v i i n n g g a a S S e e t t o o f f C C o o m m m m o o n n l l y y U U s s e e d d P P r r i i n n t t i i n n g g O O p p t t i i o o n n s s f f o o r r W W i i n n d d o o w w s s You can define and save a set of options, so that you can apply them to future print jobs. In Xerox ®...

  • Page 133: Macintosh Printing Options

    To use specific printing options, change the settings before sending the job to the printer. 1. With the document open in your application, click File→Print. 2. Select your printer. 3. In the Print Options menu, select Xerox Features. Note: To see all printing options, click Show Details.
  • Page 134 • Provide a common look and feel across the many different suppliers of UNIX and Linux operating systems. Installing Xerox ® Printer Manager Before you begin, ensure that you have root or superuser privileges to install Xerox ® Printer Manager. To install Xerox ®...

  • Page 135: Mobile Printing Options

    Drivers and Downloads page on the Xerox Support website. 2. Copy the PPD file into the CUPS ppd/Xerox folder on your workstation. If you are unsure of the location of the folder, use the Find command to locate the PPD files.
  • Page 136 • The name and location of your printer appears in a list of MOPRIA ™ -enabled printers on connected devices. To print using MOPRIA ™ , follow the directions provided with your mobile device. Xerox ® VersaLink ® C405 Color Multifunction Printer User Guide...

  • Page 137: Printing Features

    • The system administrator can restrict users from deleting jobs. If a system administrator has restricted job deletion, you can view the jobs, but not delete them. • Only the user that sent the job or the system administrator can delete a Secure Print job. Xerox ® VersaLink ®...

  • Page 138: Printing Special Job Types

    • For Windows, click Printer Properties. Depending on your application, the title of the button can vary. • For Macintosh, in the Print window, click Print Options, then select Xerox Features. 3. For Job Type, select Saved Job. 4. Type a job name or select a name from the list, then click OK.

  • Page 139: Selecting Paper Options For Printing

    • For Windows, paper options are in the Paper field on the Printing Options tab. • For Macintosh, in the Print window, in Xerox Features, paper options are in the Paper field for Paper/Output.

  • Page 140: Print Quality

    Image Options tab. • For Windows, Color Corrections, and Color Adjustment are on the Image Options tab. • For Macintosh, in the Print window, in Xerox Features, Color Options is on the Paper/Output list. The following options are available: Xerox ®...

  • Page 141: Image Shift

    Printing • Xerox Black and White: This feature converts all color in the document to black and white or shades of gray. • Xerox Automatic Color: This option applies the best color correction to text, graphics, and images. Xerox recommends this setting.

  • Page 142: Printing Mirror Images

    • For Windows, Booklet Layout is on the Page Layout tab. Page Layout is on the Document Options tab. • For Macintosh, in the Print window, in Xerox Features, Booklet Layout is on the Paper/Output list. When you print booklets using the Windows PostScript or Macintosh driver, you can specify the gutter and creep.

  • Page 143: Using Special

    • For Windows, the Special Pages tab is on the Document Options tab. • For Macintosh, in the Print window, in Xerox Features, Special Pages is in the Paper field for Paper/ Output. P P r r i i n n t t i i n n g g C C o o v v e e r r P P a a g g e e s s A cover page is the first or last page of a document.
  • Page 144 Use Job Setting prints the job using the attributes shown in the Job Settings box. • Job Setting: Displays the attributes of the paper for the remainder of the job. Note: Some combinations of 2-sided printing with certain paper types and sizes can produce unexpected results. Xerox ® VersaLink ® C405 Color Multifunction Printer...

  • Page 145: Printing Watermarks For Windows

    9. Click OK. O O r r i i e e n n t t a a t t i i o o n n Orientation allows you to select the direction that the page prints. Xerox ® VersaLink ®...

  • Page 146: Printing Banner

    To enable or disable Banner Pages, contact your system administrator, or see the System Administrator Guide at www.xerox.com/office/VLC405docs. S S e e l l e e c c t t i i n n g g J J o o b b C C o o m m p p l l e e t t i i o o n n N N o o t t i i f f i i c c a a t t i i o o n n f f o o r r W W i i n n d d o o w w s s You can select to be notified when your job finishes printing.

  • Page 147: Using Custom Paper Sizes

    You can print custom-size paper from any paper tray. Custom-size paper settings are saved in the print driver and are available for you to select in all your applications. For more information on supported paper sizes for each tray, refer to Supported Custom Paper Sizes. Xerox ® VersaLink ® C405 Color Multifunction Printer...
  • Page 148 4. Touch the current paper size setting, then from the list, touch Custom. 5. In the Custom Paper Size screen, enter the height and width of the new paper size. 6. To save the setting, touch OK. 7. To return to the Home screen, press the Home button. Xerox ® VersaLink ®...

  • Page 149: Paper And Media

    Paper and Media This chapter contains: • Supported Paper ........................150 • Loading Paper.......................... 155 • Printing on Special Paper......................162 Xerox ® VersaLink ® C405 Color Multifunction Printer User Guide...

  • Page 150: Supported Paper

    O O r r d d e e r r i i n n g g P P a a p p e e r r To order paper or other media, contact your local reseller or visit www.xerox.com/supplies. G G e e n n e e r r a a l l P P a a p p e e r r L L o o a a d d i i n n g g G G u u i i d d e e l l i i n n e e s s •...

  • Page 151: Paper Storage Guidelines

    Caution: The Xerox Warranty, Service Agreement, or Xerox Total Satisfaction Guarantee does not cover damage caused by using unsupported paper or specialty media. The Xerox Total Satisfaction Guarantee is available in the United States and Canada. Coverage could vary outside these areas. Please contact your local representative for details.

  • Page 152: Supported Paper Types And Weights

    DL envelope (110 x 220 mm, 4.33 x 8.66 in.) in.) Postcard (102 x 152 mm, 4 x 6 in.) 127 x 178 mm, 5 x 7 in. Statement (140 x 216 mm, 5.5 x 8.5 in.) Xerox ® VersaLink ® C405 Color Multifunction Printer User Guide...

  • Page 153: Supported Standard Paper Sizes For Automatic 2-Sided Printing

    S S i i d d e e d d P P r r i i n n t t i i n n g g Paper Type Weight Recycled 60–105 g/m² Custom 1 Bond 75–105 g/m² Hole-Punched Letterhead Plain Pre-Printed Lightweight Cardstock 106–163 g/m² Lightweight Glossy Cardstock Cardstock 164–220 g/m² Glossy Cardstock Xerox ® VersaLink ® C405 Color Multifunction Printer User Guide...

  • Page 154: Supported Custom Paper Sizes

    • Rotate stock frequently. Long periods of storage in extreme conditions can cause glossy cardstock to curl and jam in the printer. • In the print driver software, select the desired glossy cardstock type or select the tray loaded with the desired paper. Xerox ® VersaLink ®...

  • Page 155: Loading Paper

    1. To remove the tray from the printer, pull out the tray until it stops, lift the front of the tray slightly, then pull it out. 2. At the back of the paper tray, press the paper lift tray down until it locks. Xerox ® VersaLink ®...
  • Page 156 • For 2-sided printing, load letterhead and pre-printed paper face down with the top edge feeding into the printer. Note: Do not load paper above the maximum fill line. Overfilling can cause paper jams. Xerox ® VersaLink ® C405 Color Multifunction Printer...
  • Page 157 • To select a paper type, touch the current paper type, then select a paper type. • To select a paper color, touch the current paper color, then select a paper color. e. To save the settings, touch OK. f. To return to the Home screen, press the Home button. Xerox ® VersaLink ®...

  • Page 158: Loading Paper In The Bypass Tray

    1. Open the bypass tray. If the bypass tray is loaded with paper already, remove any paper that is a different size or type. 2. Pull out the extension tray for larger sizes. 3. Move the width guides to the edges of the tray. Xerox ® VersaLink ®...
  • Page 159 • For 2-sided printing, load letterhead and pre-printed paper face down with the top edge going into the printer. Note: Do not load paper above the maximum fill line. Overfilling can cause paper jams. Xerox ® VersaLink ® C405 Color Multifunction Printer...
  • Page 160 • To select a paper type, touch the current paper type, then select a paper type. • To select a paper color, touch the current paper color, then select a paper color. d. To save the settings, touch OK. 8. To return to the Home screen, press the Home button. Xerox ® VersaLink ®...

  • Page 161: Configuring Trays 1 Or 2 For The Paper Length

    • To extend the tray, hold the back of the tray with one hand. With the other hand, press the release latch at the front of the tray and pull the ends outward until they latch. Xerox ® VersaLink ®...

  • Page 162: Printing On Special Paper

    Paper and Media Printing on Special Paper To order paper or other media, contact your local reseller or visit www.xerox.com/supplies. For reference: • www.xerox.com/rmlna Recommended Media List (United States) • www.xerox.com/rmleu Recommended Media List (Europe) E E n n v v e e l l o o p p e e s s You can print envelopes from the bypass tray only.
  • Page 163 2. Move the width guides to the edges of the tray. Note: If you do not load envelopes in the bypass tray right after they have been removed from the packaging, they can bulge. Flatten them to avoid jams. Xerox ® VersaLink ®...
  • Page 164 • Insert envelopes with the short edge going into the printer, flaps down, and flaps to the right. • Insert envelopes with the print side up, flaps open and down, and the bottom of the envelope going into the printer. Xerox ® VersaLink ®...
  • Page 165 To flip the images, in the print driver, select Rotate Image 180 Degrees. 4. If the control panel prompts you, verify the size, type and color on the screen. If you are not prompted, change the paper settings. Xerox ® VersaLink ®...

  • Page 166: Labels

    • Before loading labels, remove all other paper from the tray. WARNING: Do not use any sheet where labels are missing, curled, or pulled away from the backing sheet. It could damage the printer. Xerox ® VersaLink ® C405 Color Multifunction Printer...
  • Page 167 • To select a paper type, touch the current paper type, then select labels. • To select a paper color, touch the current paper color, then select a paper color. d. To save the settings, touch OK. 5. To return to the Home screen, press the Home button. Xerox ® VersaLink ®...
  • Page 168 Paper and Media Xerox ® VersaLink ® C405 Color Multifunction Printer User Guide...

  • Page 169: Maintenance

    • General Precautions ......................... 170 • Cleaning the Printer ......................... 171 • Adjustments and Maintenance Procedures................184 • Supplies ........................... 188 • Managing the Printer ....................... 191 • Moving the Printer ........................192 Xerox ® VersaLink ® C405 Color Multifunction Printer User Guide...

  • Page 170: General Precautions

    • Do not touch the electrical contacts or gears. Doing so could damage the printer and cause the print quality to deteriorate. • Ensure that any parts removed during cleaning are replaced before you plug in the printer. Xerox ® VersaLink ®...

  • Page 171: Cleaning The Printer

    1. Slightly dampen a soft, lint-free cloth with water. 2. Remove any paper or other media from the output tray. If the output tray extension is open, close it. 3. Open the document cover. Xerox ® VersaLink ® C405 Color Multifunction Printer...
  • Page 172 Maintenance 4. Wipe the surfaces of the document glass until they are clean and dry. Note: For best results, use Xerox ® Glass Cleaner to remove marks and streaks. 5. Wipe the white underside of the document cover until it is clean and dry.

  • Page 173: Cleaning The Interior

    • Remove any remaining pieces of paper or debris. For more information, refer to Clearing Paper Jams. • Remove any dust with a dry, lint-free clean cloth. Xerox ® VersaLink ® C405 Color Multifunction Printer...
  • Page 174 Caution: Be careful not to spill toner when handling the waste cartridge. 1. Power off the printer. 2. Remove the waste cartridge: a. Open the right side door. Xerox ® VersaLink ® C405 Color Multifunction Printer User Guide...
  • Page 175 Note: • Be careful not to spill toner when handling the waste cartridge. • After removing the waste cartridge, do not touch the area shown in the illustration. Xerox ® VersaLink ® C405 Color Multifunction Printer...
  • Page 176 Remove the cleaning rod from inside of the printer. b. Insert the cleaning rod into one of the four cleaning holes until it stops, then move the rod in and out to the full extent two more times. Xerox ® VersaLink ®...
  • Page 177 Note: If the waste cartridge does not fit into place properly, ensure that the cleaning rod is inserted fully. a. To lock the waste cartridge, rotate the waste cartridge lock lever 90 degrees clockwise. Xerox ® VersaLink ® C405 Color Multifunction Printer...
  • Page 178 If the print or color density is too light, missing, or the background is foggy, clean the density sensor. To clean the color toner density sensor: 1. Power off the printer. 2. Push down on the rear door release and pull open the door. 3. Remove the waste cartridge: Xerox ® VersaLink ® C405 Color Multifunction Printer...
  • Page 179 Maintenance a. Open the right side door. b. To unlock the waste cartridge, rotate the waste cartridge lever 90 degrees counterclockwise. Xerox ® VersaLink ® C405 Color Multifunction Printer User Guide...
  • Page 180 • After removing the waste cartridge, do not touch the area shown in the illustration. d. Place the removed waste cartridge on a level surface. Caution: To avoid toner spills or malfunction, do not lay the waste cartridge on its side. Xerox ® VersaLink ®...
  • Page 181 Grasp the handles on the top of the transfer belt, then pull to remove it from the printer. c. At the rear of the printer, use a dry cotton swab to clean the color toner density sensor. d. At the front of the printer, reinsert the transfer belt into the printer. Xerox ® VersaLink ®...
  • Page 182 Note: If the waste cartridge does not fit into place properly, ensure that the cleaning rod is inserted fully. a. To lock the waste cartridge, rotate the waste cartridge lock lever 90 degrees clockwise. Xerox ® VersaLink ® C405 Color Multifunction Printer...
  • Page 183 Maintenance b. Close the right side door. 6. Close the rear door. Xerox ® VersaLink ® C405 Color Multifunction Printer User Guide...

  • Page 184: Adjustments And Maintenance Procedures

    6. To begin the color calibration, touch Start. Follow the onscreen instructions. 7. When finished, touch Close. 8. To exit the menu, touch X. 9. To return to the Home screen, press the Home button. Xerox ® VersaLink ® C405 Color Multifunction Printer...

  • Page 185: Performing The Scan Color Consistency Procedure

    V V e e r r i i f f y y i i n n g g P P a a p p e e r r R R e e g g i i s s t t r r a a t t i i o o n n 1. At the printer control panel, press the Home button. 2. Log in as administrator. For details, refer to the System Administrator Guide at www.xerox.com/ office/VLC405docs. 3. Touch Device→Support→Image Position.
  • Page 186 P P e e r r f f o o r r m m i i n n g g a a P P a a p p e e r r R R e e g g i i s s t t r r a a t t i i o o n n A A d d j j u u s s t t m m e e n n t t 1. At the control panel, press the Home button. 2. Log in as administrator. For details, refer to the System Administrator Guide at www.xerox.com/ office/VLC405docs. 3. Touch Device→Support→Image Position.
  • Page 187 8. As needed, to enter additional values, repeat the previous steps. 9. Print another sample page, then repeat the process until you complete the registration corrections. 10. To return to the Home screen, press the Home button. Xerox ® VersaLink ®...

  • Page 188: Supplies

    It is important to order these items when the messages first appear to avoid interruptions to your printing. An error message appears on the control panel when supplies must be replaced. Order supplies from your local reseller or go to www.xerox.com/supplies. Xerox ®...

  • Page 189: Toner Cartridges

    Agreement, and Total Satisfaction Guarantee do not cover damage, malfunction, or degradation of performance caused by use of non-Xerox supplies, or the use of Xerox supplies not specified for this printer. The Total Satisfaction Guarantee is available in the United States and Canada.

  • Page 190: Recycling Supplies

    R R e e c c y y c c l l i i n n g g S S u u p p p p l l i i e e s s For more information on the Xerox ®...

  • Page 191: Managing The Printer

    Services Upload feature to simplify the process. You can enable Remote Services to send billing meter readings to Xerox automatically so that you do not have to collect the readings manually. For more information, refer to the System Administrator Guide at www.xerox.com/...

  • Page 192: Moving The Printer

    Pulling the cord can damage it, which can lead to fire or electric shock. 2. Remove any paper or other media from the output tray. If the output tray extension is extended, close it. Xerox ® VersaLink ®...
  • Page 193 • When moving the printer over a long distance, remove the drum cartridge and toner cartridges to prevent toner from spilling. Caution: Failure to repackage the printer properly for shipment can result in damage not covered by the Xerox Warranty, Service Agreement, or Total ® Satisfaction Guarantee. The Xerox ®...
  • Page 194 Maintenance Xerox ® VersaLink ® C405 Color Multifunction Printer User Guide...

  • Page 195: Troubleshooting

    • General Troubleshooting ......................196 • Paper Jams ..........................201 • Print-Quality Problems......................216 • Copy and Scan Problems ......................223 • Fax Problems..........................224 • Getting Help ..........................226 Xerox ® VersaLink ® C405 Color Multifunction Printer User Guide...

  • Page 196: General Troubleshooting

    Power off the printer, then power on again. For more information, refer to Printing the Error History Report. If the error persists, contact your Xerox representative. The printer is connected to an uninterruptible power Power off the printer, then connect the power cord to supply.

  • Page 197: Printer Does Not Print

    The printer has an error. If the Status LED is blinking amber, follow the instructions on the control panel to clear the error. If the error persists, contact your Xerox representative. The printer is out of paper. Load paper into the tray.

  • Page 198: Printing Takes Too Long

    Demonstration Print. If the page prints at the rated speed of the printer, you could have a network or printer installation issue. For additional help, contact the system administrator. Xerox ® VersaLink ® C405 Color Multifunction Printer...

  • Page 199: Document Prints From Wrong Tray

    Automatically Select. 4 Check that you have the latest print driver installed. For details, go to www.xerox.com/office/ VLC405support. Note: To have the print driver select the tray, set the tray used as the paper source to Auto Selection Enabled.

  • Page 200: Printer Is Making Unusual Noises

    If you cannot remove the obstruction, contact your Xerox representative. P P a a p p e e r r T T r r a a y y W W i i l l l l N N o o t t C C l l o o s s e e...

  • Page 201: Paper Jams

    If a sheet of paper is wrapped around the heat roller, do not try to remove it immediately. Power off the printer immediately and wait 40 minutes for the fuser to cool. Try to remove the jam after the printer has cooled. If the error persists, contact your Xerox representative.
  • Page 202 • Loading more than one type, size, or weight of paper in a tray at the same time. • Overfilling the tray. • Allowing the output tray to overfill. For a detailed list of supported paper, go to www.xerox.com/rmlna. Xerox ®...

  • Page 203: Clearing Paper Jams

    • Do not load original documents above the MAX fill line. • Adjust the paper guides so that they fit against the paper. • Use supported paper only. For details, refer to Document Feeder Guidelines. Xerox ® VersaLink ® C405 Color Multifunction Printer...
  • Page 204 To resolve the error that appears on the control panel, clear all paper from the paper path. 1. Remove any paper from the Bypass Tray. 2. Grasp both sides of the Bypass Tray, then pull it straight out of the printer. 3. Pull out Tray 1 until it stops. Xerox ® VersaLink ®...
  • Page 205 6. Insert Tray 1 into the printer, then push it in all the way. Note: If the tray is extended for legal-size paper, the tray protrudes when it is inserted into the printer. Xerox ® VersaLink ® C405 Color Multifunction Printer...
  • Page 206 To resolve the error that appears on the control panel, clear all paper from the paper path. 1. Remove any paper from the Bypass Tray. 2. Grasp both sides of the Bypass Tray, then pull it straight out of the printer. Xerox ® VersaLink ®...
  • Page 207 Troubleshooting 3. Pull out Tray 1 until it stops. 4. To remove the tray, lift the front of it slightly, then pull it out of the printer. 5. Remove the jammed paper. Xerox ® VersaLink ® C405 Color Multifunction Printer...
  • Page 208 • To confirm the same paper size, type, or color, touch OK. • To select a new paper size, type or color, touch the current setting, then select a new setting. When finished, touch OK. 10. To return to the Home screen, press the Home button. Xerox ® VersaLink ®...
  • Page 209 2. To remove the tray, lift the front of it slightly, then pull it out of the printer. 3. Remove any crumpled paper from the tray and any remaining paper jammed at the front of the printer. Xerox ® VersaLink ®...
  • Page 210 • To confirm the same paper size, type, or color, touch OK. • To select a new paper size, type, or color, touch the current setting, select a new setting then touch OK. 6. To return to the Home screen, press the Home button. Xerox ® VersaLink ®...
  • Page 211 1. Push down on the rear door release and pull open the door. 2. If paper is jammed in the Fuser, raise both green levers to open the Fuser. 3. To open the paper guide, raise the green handle. Xerox ® VersaLink ®...
  • Page 212 4. Remove any jammed paper from the back of the printer. 5. Close the paper guide on the Fuser. 6. Lower the green levers to their original position. 7. Close the rear door. Xerox ® VersaLink ® C405 Color Multifunction Printer...

  • Page 213: Troubleshooting Paper Jams

    Remove the paper from the paper tray. Load new, dry paper into the tray. Too much static electricity is present. Load a new ream of paper. Using unsupported paper. Use only Xerox ® -approved paper. For details, refer to Supported Paper.
  • Page 214 Troubleshooting Probable Causes Solutions Using paper of the wrong size, Use only Xerox approved paper. For more information, refer to thickness, or type. Supported Paper. The feed rollers are dirty. With a clean, lint-free cloth moistened with water, wipe the feed rollers until they are clean.
  • Page 215 Ensure that paper is loaded into the correct tray. For more information, refer to Supported Paper. Tray is loaded with mixed paper. Load the tray with only one type and size of paper. Xerox ® VersaLink ® C405 Color Multifunction Printer User Guide...

  • Page 216: Print-Quality Problems

    Caution: The Xerox Warranty, Service Agreement, or Xerox Total Satisfaction Guarantee does not cover damage caused by using unsupported paper or specialty media. The Xerox Total Satisfaction Guarantee is available in the United States and Canada. Coverage could vary outside these areas. Contact your local Xerox representative for details.

  • Page 217: Solving Print-Quality Problems

    For details, refer to Information Pages. If the print quality does not improve after performing the appropriate action, contact your Xerox representative. Note: • To maintain print quality, the toner or drum cartridges for many models of equipment are designed to stop functioning at a predetermined point.
  • Page 218 Registration. Faded printouts with multiple The toner cartridges are not Verify that the toner cartridges colors faded. Xerox ® toner cartridges. meet specifications, and replace them if necessary. The paper being used is outside Replace the paper with a...
  • Page 219 Troubleshooting Symptom Probable Causes Solutions The high-voltage supply is For assistance, go to the Xerox ® defective. Support website at www.xerox. com/office/VLC405support. Only one color is faded. Toner cartridge is empty or Check the condition of the toner damaged. cartridge and replace it if necessary.
  • Page 220 Probable Causes Solutions There is a problem with the toner Check the toner cartridge for cartridge for that color. damage and replace if necessary. For assistance, go to the Xerox ® Support website at www.xerox. com/office/VLC405support. Partial blanks, creased paper, or The paper is damp.
  • Page 221 White line or lines running through Paper or debris is dragging the Remove the paper or debris from all colors. bottom of the transfer belt. the printer. For assistance, go to the Xerox ® Support website at www.xerox. com/office/VLC405support. Slanted printing.
  • Page 222 • 57 mm (2.2 in.) - Transfer Roller 3 If the repeating defects match one of these distances, replace that item. 4 If the distance matches the Transfer Belt or Transfer Roller, call for service. Xerox ® VersaLink ® C405 Color Multifunction Printer User Guide...

  • Page 223: Copy And Scan Problems

    Adjust color settings and confirm that the correct Original Type is set. Perform the Scan Color Consistency procedure. For more information, refer to Color Registration. If the problem persists, for online support information, go to www.xerox.com/office/VLC405support. Xerox ® VersaLink ® C405 Color Multifunction Printer...

  • Page 224: Fax Problems

    The telephone line is connected Verify the telephone connection. If incorrectly. it is disconnected, connect it. There is a problem with the fax Contact the recipient. machine of the recipient. Xerox ® VersaLink ® C405 Color Multifunction Printer User Guide...

  • Page 225: Problems Receiving Faxes

    If the problem persists, for online support information, go to www.xerox.com/office/VLC405support. P P r r o o b b l l e e m m s s R R e e c c e e i i v v i i n n g g F F a a x x e e s s...

  • Page 226: Getting Help

    To access the Online Support Assistant, go to www.xerox.com/office/VLC405support. I I n n f f o o r r m m a a t t i i o o n n P P a a g g e e s s Your printer has a set of information pages that you can print.

  • Page 227: More Information About Your Printer

    M M o o r r e e I I n n f f o o r r m m a a t t i i o o n n a a b b o o u u t t Y Y o o u u r r P P r r i i n n t t e e r r To obtain more information about your printer, refer to More Information. Xerox ® VersaLink ®...
  • Page 228 Troubleshooting Xerox ® VersaLink ® C405 Color Multifunction Printer User Guide...

  • Page 229: A Specifications

    Specifications This appendix contains: • Printer Configurations and Options ..................230 • Physical Specifications ......................232 • Environmental Specifications ....................236 • Electrical Specifications......................237 • Performance Specifications ...................... 238 Xerox ® VersaLink ® C405 Color Multifunction Printer User Guide...

  • Page 230: Printer Configurations And Options

    Single-Pass Duplex Automatic Document Feeder Document Feeder Capacity 50 sheets • 600 x 600 dpi Scan Resolution • Up to 1200 dpi interpolated • Optical • Up to 600 dpi • TWAIN Xerox ® VersaLink ® C405 Color Multifunction Printer User Guide...

  • Page 231: Options And Upgrades

    O O p p t t i i o o n n s s a a n n d d U U p p g g r r a a d d e e s s • Wireless network adapter • 320-GB Hard Drive • 550-Sheet Feeder • Stand • External Card Reader / RFID Kit • Foreign Device Interface Kit • Xerox Common Access Card Enablement Kit ® Xerox ® VersaLink ®...

  • Page 232: Physical Specifications

    S S t t a a n n d d a a r r d d C C o o n n f f i i g g u u r r a a t t i i o o n n Xerox ®...

  • Page 233: Total Space Requirements

    Standard Configuration 550-Sheet Feeder Width 932 mm (36.7 in.) 932 mm (36.7 in.) Depth 1540 mm (60.6 in.) 1540 mm (60.6 in.) Height 919 mm (36.2 in.) 1014 mm (39.9 in.) Xerox ® VersaLink ® C405 Color Multifunction Printer User Guide...

  • Page 234: Clearance Requirements

    C C l l e e a a r r a a n n c c e e R R e e q q u u i i r r e e m m e e n n t t s s f f o o r r B B a a s s e e C C o o n n f f i i g g u u r r a a t t i i o o n n Xerox ®...
  • Page 235 C C l l e e a a r r a a n n c c e e R R e e q q u u i i r r e e m m e e n n t t s s f f o o r r O O p p t t i i o o n n a a l l 5 5 5 5 0 0 - - S S h h e e e e t t F F e e e e d d e e r r Xerox ®...

  • Page 236: Environmental Specifications

    E E l l e e v v a a t t i i o o n n For optimum performance, use the printer at elevations below 3100 m (10,170 ft.). Xerox ® VersaLink ®...

  • Page 237: Electrical Specifications

    R R e e c c y y c c l l i i n n g g S S u u p p p p l l i i e e s s If you want to return used supplies for recycling, follow the instructions included with the new supplies. If the instructions or shipping label are not available, for more information, go to: www. xerox.com/recycling. Xerox ® VersaLink ®...

  • Page 238: Performance Specifications

    Maximum Print Speeds: • 1-sided printing: 36 ppm on Letter-sized paper and 35 ppm on A4 paper • 2-sided printing: 24 images per minute on Letter-sized paper and on A4 paper • Heavyweight Paper: 18 ppm Xerox ® VersaLink ®...

  • Page 239: B Regulatory Information

    Regulatory Information This appendix contains: • Basic Regulations ........................240 • Copy Regulations ........................245 • Fax Regulations........................248 • Safety Certification ........................252 • Material Safety Data Sheets ....................253 Xerox ® VersaLink ® C405 Color Multifunction Printer User Guide...

  • Page 240: Basic Regulations

    • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult the dealer or an experienced radio/TV technician for help. Changes or modifications to this equipment not approved by Xerox can void the authority of the user to operate this equipment. WARNING: To ensure compliance with Part 15 and Part 18 of the FCC rules, use shielded interface cables.
  • Page 241 • Standard color format products with a maximum speed less than 51 A4 images per minute Environmental Benefits of Duplex Printing Most Xerox products have duplex printing, also known as 2-sided printing, capability. This enables you to print on both sides of the paper automatically, and therefore helps to reduce the use of valuable resources by reducing your paper consumption.
  • Page 242 The device also powers off if Fax, USB Drive, and Wired and Non-Wired Network have not been activated. To change the Power Saver settings, refer to the User Guide at www.xerox.com/office/VLC405docs. For further assistance, contact your System Administrator or refer to the System Administrator Guide.

  • Page 243: Germany

    This product is certified to EcoLogo standard for office machines, meeting all requirements for reduced environmental impact. As part of achieving certification, Xerox Corporation has proven this product meets the EcoLogo criteria for energy efficiency. Certified copier, printer, multifunctional device, and fax products must also meet criteria such as reduced chemical emissions and demonstrate compatibility with recycled supplies.

  • Page 244: Turkey Rohs Regulation

    2. This device must accept any interference received, including interference that may cause undesired operation. Changes or modifications to this device not specifically approved by the Xerox Corporation may void the user's authority to operate this equipment. O O z z o o n n e e R R e e l l e e a a s s e e This printer produces ozone during normal operation.

  • Page 245: Copy Regulations

    “fair use” or library reproduction rights provisions of the copyright law. Further information of these provisions may be obtained from the Copyright Office, Library of Congress, Washington, D.C. 20559. Ask for Circular R21. Xerox ® VersaLink ®...

  • Page 246: Canada

    Canada or a department, board, Commission, or agency established by the Government of Canada or of a province or of a government of a state other than Canada Xerox ® VersaLink ®...

  • Page 247: Other Countries

    • Copyright material or trademarks without the consent of the owner • Postage stamps and other negotiable instruments This list is not inclusive and no liability is assumed for either its completeness or accuracy. In case of doubt, contact your legal counsel. Xerox ® VersaLink ®...

  • Page 248: Fax Regulations

    Ask your local Telephone Company for the modular jack type installed on your line. Connecting this machine to an unauthorized jack can damage telephone company equipment. You, not Xerox, assume all responsibility and/or liability for any damage caused by the connection of this machine to an unauthorized jack.

  • Page 249: Canada

    Telephone Company may request you to disconnect the equipment until the problem is resolved. Only a Xerox Service Representative or an authorized Xerox Service provider are authorized to make repairs to the printer. This applies at any time during or after the service warranty period. If unauthorized repair is performed, the remainder of the warranty period is null and void.

  • Page 250: European Union

    Malta United Kingdom If you have problems with your product, contact your local Xerox representative. This product can be configured to be compatible with other country networks. Before reconnecting the device to a network in another country, contact your Xerox representative for assistance.

  • Page 251: New Zealand

    S S o o u u t t h h A A f f r r i i c c a a This modem must be used in conjunction with an approved surge-protection device. Xerox ® VersaLink ®...

  • Page 252: Safety Certification

    UL 60950-1, 2nd Edition, 2014-10-14 CAN/CSA C22.2 No. 60950-1-07, 2nd Edition, 2014- Underwriters Laboratories Inc. (Europe) IEC 60950-1:2005 + A1:2009 + A2:2013 EN 60950- 1:2006 + A11:2009 + A1:2010 + A12:2011 + A2:2013 Xerox ® VersaLink ® C405 Color Multifunction Printer...

  • Page 253: Material Safety Data Sheets

    Material Safety Data Sheets For Material Safety Data information regarding your printer, go to: • North America: www.xerox.com/msds • European Union: www.xerox.com/environment_europe For the Customer Support Center phone numbers, go to www.xerox.com/office/worldcontacts. Xerox ® VersaLink ® C405 Color Multifunction Printer...
  • Page 254 Regulatory Information Xerox ® VersaLink ® C405 Color Multifunction Printer User Guide...

  • Page 255: C Recycling And Disposal

    Recycling and Disposal This appendix contains: • All Countries..........................256 • North America ......................... 257 • European Union ........................258 • Other Countries........................260 Xerox ® VersaLink ® C405 Color Multifunction Printer User Guide...

  • Page 256: All Countries

    Recycling and Disposal All Countries If you are managing the disposal of your Xerox product, please note that the printer may contain lead, mercury, perchlorate, and other materials whose disposal may be regulated due to environmental considerations. The presence of these materials is fully consistent with global regulations applicable at the time that the product was placed on the market.

  • Page 257: North America

    North America Xerox operates an equipment take-back and reuse/recycle program. Contact your Xerox representative (1-800-ASK-XEROX) to determine if this Xerox product is part of the program. For more information about Xerox environmental programs, visit www.xerox.com/environment, or for recycling and disposal information, contact your local authorities.

  • Page 258: European Union

    In accordance with European legislation, end of life electrical and electronic equipment subject to disposal must be managed within agreed procedures. Prior to disposal, please contact your local reseller or Xerox representative for end of life take-back information. Xerox ®...

  • Page 259: Collection And Disposal Of Equipment And Batteries

    B B a a t t t t e e r r y y R R e e m m o o v v a a l l Batteries should only be replaced by a manufacturer-approved service facility. Xerox ®...

  • Page 260: Other Countries

    Recycling and Disposal Other Countries Please contact your local waste management authority to request disposal guidance. Xerox ® VersaLink ® C405 Color Multifunction Printer User Guide...

  • Page 261: D Apps Features

    Apps Features Xerox ® VersaLink ® C405 Color Multifunction Printer User Guide...
  • Page 262 ID Card Server Description Copy Copy Feature Email Scan To Preset Use Preset to select values that • • • • • were stored previously. Select the required Preset from the menu. Output Color Use Output Color to control the •...
  • Page 263 ID Card Server Description Copy Copy Feature Email Scan To chooses the paper tray based on the original document size and the selected settings. Collated You can collate multiple-page • copy jobs automatically. For example, when making three 1-Sided copies of a six-page document, the copies are printed in this order: 1, 2, 3, 4, 5, 6;...
  • Page 264 ID Card Server Description Copy Copy Feature Email Scan To Suppression when you scan original documents on a colored sheet, or to adjust the image contrast. Original Orientation You can use the Original • • • Orientation option to specify the layout of the original images that you scan.
  • Page 265 ID Card Server Description Copy Copy Feature Email Scan To Book Copying You can use the Book Copying • feature to copy books, magazines, or other bound documents. Front Cover You can print the first page of • your copy job on different paper, such as colored or heavyweight paper.
  • Page 266 ID Card Server Description Copy Copy Feature Email Scan To Page Layout You can print the selected number • of pages on one side of a sheet of paper. Selecting multiple pages per sheet saves paper and provides a way to review the layout of a document.
  • Page 267 ID Card Server Description Copy Copy Feature Email Scan To Remove Blank Pages Remove Blank Pages configures • • • • the printer to ignore blank pages. Book Scanning You can use the Book Scanning • • feature to scan books, magazines, or other bound documents.
  • Page 268 ID Card Server Description Copy Copy Feature Email Scan To combine multiple images into a single file. File Already Exists Use the File Already Exists option • to define what action the device takes when the file name is used already.
  • Page 269 ID Card Server Description Copy Copy Feature Email Scan To transmission are included on all faxes. Delay Send You can set a time in the future • • for the printer to send your fax job. You can delay the sending of your fax job for up to 24 hours.
  • Page 270 Apps Features Xerox VersaLink C405 Color Multifunction Printer ® ® User Guide...

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