Xerox ColorQube 8700 / 8900 Color Multifunction Printer Imprimante multifonction couleur Xerox ColorQube 8700 / 8900 ® ® User Guide Guide d'utilisation Italiano Svenska Användarhandbok Polski Przewodnik użytkownika Guida per l’utente Deutsch Dansk Betjeningsvejledning Magyar Felhasználói útmutató Benutzerhandbuch Norsk Español Guía del usuario...
Finding the IP Address of the Printer ......................28 Automatic Data Collection ..........................29 Billing and Usage Information ........................29 More Information ................................. 30 ® Xerox Welcome Center ............................. 31 Installation and Setup Installation and Setup Overview ..........................34 Physically Connecting the Printer to the Network ..................34 Turning On the Printer ............................
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Contents Managing Jobs ................................37 Managing Jobs at the Control Panel ......................37 Managing Jobs in CentreWare Internet Services ..................37 Managing Held Print Jobs ..........................37 Managing Secure Print Jobs..........................38 Installing the Software ............................... 39 Operating System Requirements ........................39 Installing Drivers and Utilities for Windows ....................
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Contents Printing Features ................................73 Printing on Both Sides of the Paper ....................... 73 Selecting Paper Options for Printing ......................74 Printing Multiple Pages to a Single Sheet (N-Up) ..................74 Printing Booklets ..............................74 Using Color Options ............................. 75 Printing Cover Pages ............................
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Contents Setting Scan Options ..............................124 Changing the Basic Scan Settings ........................ 124 Selecting Advanced Settings .......................... 125 Selecting Layout Adjustments ........................126 Selecting Filing Options ............................ 127 Building a Scan Job ............................128 Scanning to a USB Flash Drive ..........................129 Scanning to an Email Address ..........................
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Contents Ordering Supplies ................................ 180 Locating the Serial Number ..........................180 Consumables ................................ 180 Routine Maintenance Items ........................... 180 Customer Replaceable Units........................... 181 When to Order Supplies ............................ 181 Recycling Supplies ............................... 182 Moving the Printer ..............................183 Precautions for Moving the Printer ......................183 Moving the Printer Within the Office ......................
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Contents Specifications Printer Configurations and Options ........................230 Standard Features .............................. 230 Available Configurations ..........................230 Options and Upgrades ............................231 Physical Specifications .............................. 232 Standard Configurations ..........................232 Configuration with Finisher, 1800-Sheet High-Capacity Feeder, and Two Optional 525-Sheet Feeders ......................... 232 Clearance Requirements ..........................
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Contents European Union ................................254 Domestic/Household Environment ......................254 Professional/Business Environment ......................254 Collection and Disposal of Equipment and Batteries ................255 Battery Symbol Note ............................255 Battery Removal ..............................255 Other Countries................................256 ColorQube 8700/8900 Color Multifunction Printer User Guide...
Environmental, Health, and Safety Contact Information ................18 Your printer and the recommended supplies have been designed and tested to meet strict safety requirements. Attention to the following information ensures the continued safe operation of your ® Xerox printer. ColorQube 8700/8900 Color Multifunction Printer User Guide...
® The safety and environment testing and performance of this product have been verified using Xerox materials only. Note: Unauthorized alterations, which can include the addition of new functions or connection of external devices, can affect the product certification.
Safety Power Cord Use the power cord supplied with your printer. Plug the power cord directly into a properly grounded electrical outlet. Ensure that each end of the cord is connected securely. If you do not know if an outlet is grounded, ask an electrician to check the outlet.
For more information in North America, go to: ColorQube 8700 Color Multifunction Printer: www.xerox.com/environment ColorQube 8900 Color Multifunction Printer: www.xerox.com/environment In other markets, contact your local Xerox representative or go to: ColorQube 8700 Color Multifunction Printer: www.xerox.com/environment_europe ColorQube 8900 Color Multifunction Printer: www.xerox.com/environment_europe Printer Location ...
Safety Operational Guidelines Do not remove the paper source tray that you selected in either the print driver or control panel while the printer is printing. Do not open the doors when the printer is printing. Do not move the printer when it is printing. ...
Do not use aerosol cleaners. Clean with a dry lint-free cloth only. Do not burn any consumables or routine maintenance items. ® For more information on the Xerox supplies recycling program, go to: ColorQube 8700 Color Multifunction Printer: www.xerox.com/gwa...
Safety Printer Symbols Symbol Description Warning or Caution: Ignoring this warning could cause serious injury or even death. Ignoring this caution could cause injury or damage to the property. Oil from the cleaning kit can stain clothing and material. Do not tip the cleaning kit because oil can drip from the tray.
For product safety information in the United States and Canada, go to: ColorQube 8700 Color Multifunction Printer: www.xerox.com/environment ColorQube 8900 Color Multifunction Printer: www.xerox.com/environment For product safety information in Europe, go to: ColorQube 8700 Color Multifunction Printer: www.xerox.com/environment_europe...
Features This chapter includes: Parts of the Printer ................................20 Information Pages ................................25 Administration Features ..............................26 More Information ................................30 ColorQube 8700/8900 Color Multifunction Printer User Guide...
Features Parts of the Printer This section includes: Left Front View .................................. 20 Left Front View of the ColorQube 8700XF Color Multifunction Printer ............21 Right Rear View................................. 22 Control Panel ..................................22 Scanner with Document Feeder ..........................24 ...
Features Left Front View of the ColorQube 8700XF Color Multifunction Printer 1. 1800-Sheet High-Capacity Feeder 11. Output Tray 2. Left Side Doors 12. Output Tray Paper Stop 3. Tray 1 13. Ink Access Door 4. Top Left Side Door Release 14.
Features Right Rear View 1. Fax Line Connector 7. Finisher Interface 2. Feature Card Slot 8. Scanner Port 3. Ethernet Connection 9. Power Switch 4. USB Memory Port 10. Power Connector for Finisher 5. USB Port 11. Power Connector for Printer 6.
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Features Machine Status displays printer status information on the touch screen. Job Status displays lists of the active or completed jobs on the touch screen. Services provides access to the options for the selected copy, scan, or fax function on the touch screen.
Features Information Pages Your printer has a printable set of information pages stored on its internal hard drive. Information pages include configuration and font information, demonstration pages, and more. At the printer control panel, press the Machine Status button. On the Machine Information tab, touch Information Pages, then touch the desired information page.
ColorQube 8700 Color Multifunction Printer: www.xerox.com/office/CQ8700docs ColorQube 8900 Color Multifunction Printer: www.xerox.com/office/CQ8900docs Accessing the Printer To ensure that unauthorized users cannot access the printer, the system administrator can configure authentication and authorization. If the administrator configures authentication and authorization, you can be required to log in to access some or all of the features of the printer.
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ColorQube 8700 Color Multifunction Printer: www.xerox.com/office/CQ8700docs ColorQube 8900 Color Multifunction Printer: www.xerox.com/office/CQ8900docs Logging In Logging in is the process by which you identify yourself to the printer for authentication. When authentication is set, you must log in to gain access to the printer features.
Features Type your user name, then touch Next. Type your password, then touch Next. Logging In to CentreWare Internet Services At your computer, open a Web browser, type the IP address of the printer in the address field, then press Enter or Return. Note: If you do not know the IP address of your printer, see Finding the IP Address of Your Printer...
Configuration Report under TCP/IPv4 and TCP/IPv6. Automatic Data Collection This printer automatically collects data and transmits it to a secure offsite location. Xerox or a designated servicer uses this data to support and service the printer, or for billing, supplies replenishment, or product improvement.
Packaged with the printer. Quick Use Guide Packaged with the printer. ColorQube 8700 Color Multifunction Printer: System Administrator Guide www.xerox.com/office/CQ8700docs ColorQube 8900 Color Multifunction Printer: www.xerox.com/office/CQ8900docs Recommended Media List United States: ColorQube 8700 Color Multifunction Printer: www.xerox.com/paper ...
Locating the Serial Number To contact Xerox for assistance, you need the printer serial number. The serial number is on the left side of the printer frame behind Tray 2. The serial number also appears on the control panel. Press the Machine Status button to view the serial number on the control panel.
Installing the Software ..............................39 See also: The System Administrator Guide for your printer model: ColorQube 8700 Color Multifunction Printer: www.xerox.com/office/CQ8700docs ColorQube 8900 Color Multifunction Printer: www.xerox.com/office/CQ8900docs The Installation Guide is packaged with your printer. ColorQube 8700/8900 Color Multifunction Printer User Guide...
Routers, network hubs, network switches, modems, Ethernet cables, and USB cables are not included with your printer and must be purchased separately. Xerox recommends an Ethernet connection because it is typically faster than a USB connection, and it provides access to CentreWare Internet Services.
Installation and Setup Modifying General Settings You can modify printer settings such as the language, date and time, units of measurement, display brightness, and startup page from the control panel. At the printer control panel, press the Machine Status button, then touch the Tools tab. Touch Device Settings >...
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Installation and Setup To wake the printer at a certain time, touch Time > Wake Up Time, then select the time for the printer to wake up. To set the printer to sleep at a certain time, touch Time > Energy Saver Time, then select the time for the printer to sleep.
Installation and Setup Managing Jobs Managing Jobs at the Control Panel From the control panel Job Status, you can view lists of active jobs, secure jobs, or completed jobs. You can delete, print, or view job progress or job details for a selected job. From the Print From menu, you can view lists of saved jobs, jobs stored on a USB Flash drive, or jobs stored in printer folders.
Installation and Setup Managing Secure Print Jobs When you send a secure print job, the job is held until you release it by typing a passcode at the control panel. To view a list of secure print jobs, press the Job Status button, then touch Secure Print Jobs. For details, see Secure Print on page 80.
Installing Drivers and Utilities for Windows ® ® To access all the features of your printer, install the Xerox print driver and the Xerox scan driver. To install the print and scan driver software: Insert the Software and Documentation disc into the appropriate drive on your computer. The installer starts automatically.
ColorQube 8700 CD.dmg or Xerox ColorQube 8900 CD.dmg as needed for your printer. To run ColorQube 8700 CD.pkg or ColorQube 8900 CD.pkg, double-click the appropriate file name. When prompted, click Continue. To accept the license agreement, click I Agree. To accept the current installation location, click Install, or select another location for the installation files, then click Install.
Installing Drivers and Utilities for UNIX and Linux ® ® Xerox Services for UNIX Systems is a two part installation process. It requires the installation of a Xerox ® Services for UNIX Systems code package and a printer support package. The Xerox Services for UNIX Systems code package must be installed before installing the printer support package.
Supported Linux drivers are available for download for your printer model: ColorQube 8700 Color Multifunction Printer: www.xerox.com/office/CQ8700drivers ColorQube 8900 Color Multifunction Printer: www.xerox.com/office/CQ8900drivers For details about UNIX and Linux drivers, see the System Administrator Guide for your printer model: ColorQube 8700 Color Multifunction Printer: www.xerox.com/office/CQ8700docs...
Paper and Media This chapter includes: Supported Paper ................................44 Loading Paper ................................... 49 Printing on Special Paper .............................. 58 ColorQube 8700/8900 Color Multifunction Printer User Guide...
Recommended Media A list of paper and media recommended for your printer is available at: North America ColorQube 8700 Color Multifunction Printer: www.xerox.com/paper ColorQube 8900 Color Multifunction Printer: www.xerox.com/paper European Union ColorQube 8700 Color Multifunction Printer: www.xerox.com/europaper ...
Warranty, Service Agreement, or Xerox Total Satisfaction Guarantee does ® not cover damage caused by using unsupported paper or special media. The Xerox Total Satisfaction Guarantee is available in the United States and Canada. Coverage could vary outside these areas.
Paper and Media Maintain constant temperatures and relative humidity. Avoid storing paper in attics, kitchens, garages, or basements. These spaces are more likely to collect moisture. Store paper flat, either on pallets, cartons, shelves, or in cabinets. ...
Paper and Media Supported Standard Paper Sizes Tray European Standard Sizes North American Standard Sizes Tray 1 A4 (210 x 297 mm, 8.3 x 11.7 in.) Letter (216 x 279 mm, 8.5 x 11 in.) A5 (148 x 210 mm, 5.8 x 8.3 in.) Legal (216 x 356 mm, 8.5 x 14 in.) A6 (105 x 148 mm, 4.1 x 5.8 in.) 76 x 127 mm, 3 x 5 in.
Paper and Media Supported Paper Sizes for Automatic 2-Sided Printing European Standard Sizes North American Standard Sizes A4 (210 x 297 mm, 8.3 x 11.7 in.) Letter (216 x 279 mm, 8.5 x 11 in.) A5 (148 x 210 mm, 8.3 x 5.8 in.) Legal (216 x 356 mm, 8.5 x 14 in.) JIS B5 (182 x 257 mm, 7.2 x 10.1 in.) Executive (184 x 267 mm, 7.25 x 10.5 in.)
Paper and Media Loading Paper This section includes: Loading Paper in Tray 1..............................49 Loading Paper in a 525-Sheet Feeder ........................51 Configuring the 1800-Sheet High-Capacity Feeder ................... 53 Loading Paper in the 1800-Sheet High-Capacity Feeder ................. 56 Loading Paper in Tray 1 Tray 1 supports the widest variety of paper types.
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Paper and Media Fan paper before loading it in the paper tray. Insert the paper with the short edge first. Notes: Load the printed sheet into the tray with the printed side face down. Load hole punched paper with the holes toward the back. ...
Paper and Media Verify that the paper is the correct size, type, and weight. If not, change the paper settings. On the printer touch screen, touch Confirm. Loading Paper in a 525-Sheet Feeder Pull out the tray until it stops. Move the length and width guides out: Pinch the guide lever on each guide.
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Paper and Media Fan the edges of the paper before loading it into the paper trays. This procedure separates any sheets of paper that are stuck together and reduces the possibility of paper jams. Note: To avoid paper jams and misfeeds, do not remove paper from its packaging until necessary. Load the paper with the short edge against the left side of the tray.
Paper and Media Close the tray. A message appears on the control panel. Verify that the paper is the correct size, type, and weight. If not, change the paper settings. On the printer touch screen, touch Confirm. Configuring the 1800-Sheet High-Capacity Feeder The 1800-Sheet High-Capacity Feeder is a dedicated paper tray.
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Paper and Media Move the paper length guide to the selected paper size. To remove the paper length guide, pinch the tab at the top of the guide and lift it out of the tray. Align the tabs at the top and bottom of the guide with the corresponding slots at the top and in the bottom of the tray.
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Paper and Media Move the front paper width guide to the selected paper size. To remove the guide, pinch the tabs at each end of the guide plate, then lift it from the tray. Align the tabs at the top and bottom of the guide with the corresponding slots at the top and in the bottom of the tray.
Paper and Media To move the rear paper width guide to the selected paper size, follow steps 4a–c. Loading Paper in the 1800-Sheet High-Capacity Feeder Note: Do not use glossy paper or labels in the 1800-Sheet High-Capacity Feeder. Pull out the tray until it stops. Fan the edges of the paper before loading it into the paper trays.
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Paper and Media Load the paper with the short edge against the left side of the tray. Notes: Load paper into the tray with the print side face down. Load hole punched paper with the holes toward the back. ...
Warranty, Service Agreement, or Xerox Total Satisfaction Guarantee does ® not cover damage caused by using unsupported paper or special media. The Xerox Total Satisfaction Guarantee is available in the United States and Canada. Coverage could vary outside these areas.
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Paper and Media Store unused envelopes in their packaging to avoid the excess moisture and dryness which can affect print quality and cause wrinkling. Excessive moisture can cause the envelopes to seal before or during printing. Remove air bubbles from the envelopes before loading them into the tray by setting a heavy book on top of them.
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Paper and Media Open the tray extension by rotating it outward. Insert up to 10 envelopes in the tray, align the stack, then adjust the guides until they are touching the edges of the stack. Load side flap envelopes with the flaps closed, flaps up, and flaps toward the front of the printer.
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Paper and Media At the control panel, select the envelope size from the paper size list. Verify that type is set to Envelope, then touch Confirm. Loading Envelopes in a 525-Sheet Feeder Pull out the tray until it stops. Move the length and width guides out: Pinch the guide lever on each guide.
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Paper and Media Load the envelopes into the tray, align the stack, then adjust the guides to touch the edges of the envelopes. Load side flap envelopes with the flaps closed, flaps down, and flaps toward the front of the tray.
Paper and Media Labels Print labels from Tray 1 or from a 525-Sheet Feeder. Guidelines for Printing Labels Use labels designed for laser printing. Print only on one side of the sheet of labels. Use full sheet labels only. ...
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Paper and Media Adjust the width guides until they touch the edges of the paper. On the control panel, change the type to Label. Verify the size, type, and color settings. Change the selection for any incorrect setting. On the printer touch screen, touch Confirm. In the Printing Preferences of the print driver, on the Paper/Output tab, change the Paper Type setting.
Paper and Media Close the tray. On the control panel, change the type to Label. Verify the size, type, and color settings. Change the selection for any incorrect setting. On the printer touch screen, touch Confirm. In the Printing Preferences of the print driver, on the Paper/Output tab, change the Paper Type setting.
Select your printer from the list. ® Access the print driver settings by selecting Properties or Preferences for Windows, or Xerox Features for Macintosh. The title of the button can vary depending on your application. Modify the print driver settings as necessary, then click OK.
Printing options, also called print driver software options, are specified as Printing Preferences in ® Windows, and Xerox Features in Macintosh. Printing options include settings for 2-sided printing, page layout, and print quality. Printing options that are set from Printers and Faxes Printing Preferences become the default setting.
Printing Windows Printing Options Setting Default Printing Options for Windows When you print from any software application, the printer uses the print job settings specified in the Printing Preferences window. You can specify your most common printing options and save them so that you do not have to change them every time you print.
With the document open in your application, click File > Print. Select your printer from the list. ® Select Xerox Features from the Copies & Pages menu. Select the desired printing options from the drop-down lists. Click Print to send the job to the printer.
Printing Selecting Finishing Options for Macintosh ® If your printer has a finisher installed, select finishing options in the Xerox Features of the print driver. To select finishing options in the Macintosh print driver: ® In the print driver, click Copies & Pages, then select Xerox Features.
Printing Printing Features This section includes: Printing on Both Sides of the Paper .......................... 73 Selecting Paper Options for Printing ......................... 74 Printing Multiple Pages to a Single Sheet (N-Up) ....................74 Printing Booklets ................................74 ...
Printing 2-Sided Page Layout Options You can specify the page layout for 2-sided printing, which determines how the printed pages turn. These settings override the application page orientation settings. Portrait Landscape Portrait Portrait Landscape Landscape 2-Sided Print 2-Sided Print, Flip on Short 2-Sided Print 2-Sided Print, Flip on Short Edge...
Printing When you print booklets using the Windows PostScript or Macintosh driver, you can specify the gutter and creep. Gutter specifies the horizontal distance in points between the page images. A point is 0.35 mm (1/72 in.). Creep specifies how much the page images are shifted outward, in tenths of a point. Shifting compensates for the thickness of the folded paper, which would cause the page images to shift slightly outward when folded.
Printing What Type of Change? lets you select the type of change, such as Vivid, from the drop-down list. As you create a Color By Words sentence, it appears in the window below the selection fields. Color Correction provides a list of commercial press, spot color, CIE, and gray image simulations from which you can select to match your document color.
Printing Printing Exception Pages Exception pages have different settings from the rest of the pages in the job. You can specify differences such as page size, page type, and page color. You can also change the side of the paper on which to print as your job requires.
Printing In Windows, the Scale Options are located in the print driver on the Paper/Output tab in the Paper field. Click the arrow at the right side of the Paper field and select Other Size to access the Scale Options: ...
Printing Creating and Saving Custom Paper Sizes You can print custom-size paper from Tray 1 only. Custom-size paper settings are saved in the print driver and are available for you to select in all your applications. For paper sizes that are supported for each tray, see Supported Custom Paper Sizes on page 44.
The passcode is associated with your user name. After you set a passcode, it becomes the ® default passcode for any print job that requires a passcode on all Xerox printers. You can reset the passcode at any time from any window that contains the passcode.
Printing Sample Set The Sample Set job type allows you to print a sample copy of a multiple-copy job and hold the remaining copies at the printer. After you review the sample copy, you can select the job name from the printer control panel to print the additional copies.
Printing Delay Print You can delay a print job for up to 24 hours from the original job submission time. Enter the time at which you would like the job to print. If the time you enter is earlier than the time that you submit the print job, it prints on the following day.
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In the Passcode field, type a passcode. The passcode is associated with your user name. After you set ® a passcode, it becomes the default passcode for any print job that requires a passcode on all Xerox printers. You can reset the passcode at any time from any window that contains the passcode.
The system administrator must set up this feature before you can use it. For details, see the System Administrator Guide for your printer model: ColorQube 8700 Color Multifunction Printer: www.xerox.com/office/CQ8700docs ColorQube 8900 Color Multifunction Printer: www.xerox.com/office/CQ8900docs ColorQube 8700/8900 Color Multifunction Printer User Guide...
Printing To print from a USB Flash drive: Insert the USB Flash drive into the control panel USB port. The Print from USB window appears. The list at the bottom of the window displays the contents of the USB Flash drive. Note: If the USB Flash drive is already in the USB memory port, touch Print From >...
Printing Printing from CentreWare Internet Services You can print .pdf, .ps, .pcl, and .xps files directly from CentreWare Internet Services without having to open another application or the print driver. The files can be stored on a local computer hard drive, mass storage device, or network drive.
Copying Basic Copying To clear previous settings, press the yellow Clear All button on the control panel. Load your original documents: Use the document glass for single pages or paper that cannot be fed using the document feeder. Place the first page of the document face down, in the top left corner of the document glass.
Copying Document Feeder Insert originals face up, with page one on top. Adjust the paper guides so they fit against the originals. The document feeder automatically detects standard paper sizes. The document feeder accepts paper sizes from A5 (148 x 210 mm, 5.8 x 8.3 in.) through Legal (216 x 356 mm, 8.5 x 14 in.).
Copying Basic Settings This section includes: Selecting Color or Black and White Copies ......................91 Reducing or Enlarging the Image ..........................92 Selecting the Paper Tray ............................... 92 Selecting 2-Sided Copy Options ..........................92 Selecting Collated Copies ............................. 93 ...
Copying Reducing or Enlarging the Image You can reduce the image to as little as 25% of its original size or enlarge it as much as 400%. To reduce or enlarge the image: Press the Services Home button, then touch Copy. Under Reduce/Enlarge, touch an option: ...
Copying Under 2-Sided Copying, select one of the following: 1->1 Sided scans only one side of the originals and produces 1-sided copies. 1->2 Sided scans only one side of the originals and produces 2-sided copies. To rotate the second sides, touch Rotate Side 2.
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Copying To change the orientation of the page, touch Original Orientation, then select an option. Touch Save. ColorQube 8700/8900 Color Multifunction Printer User Guide...
Copying Automatically Suppressing Background Variation When scanning originals printed on thin paper, text or images printed on one side of the paper can sometimes be seen on the other side. Use the Auto Suppression setting to reduce the sensitivity of the printer to variations in light background colors.
Copying Adjusting the Color Balance If you have a color original, you can adjust the balance of the printing colors between cyan, magenta, yellow, and black before printing your copy. To adjust the color balance: Press the Services Home button, then touch Copy. Touch the Image Quality tab, then touch Color Balance.
Copying Layout Settings This section includes: Specifying the Orientation of the Original ......................98 Specifying the Size of the Original ..........................98 Selecting Book Copying ..............................99 Shifting the Image ................................99 Erasing the Edges of Copies ............................100 ...
Copying Selecting Book Copying When copying a book, magazine, or other bound document, you can copy either the left or right page onto a single sheet of paper. You can copy both the left and right pages onto two sheets of paper, or as a single image on one sheet of paper.
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Copying Erasing the Edges of Copies You can erase content from the edges of your copies by specifying the amount to erase on the right, left, top, and bottom edges. To erase edges on copies: Press the Services Home button, then touch Copy. Touch the Layout Adjustment tab, then touch Edge Erase.
Copying Output Format Settings This section includes: Creating a Booklet ................................. 101 Including Covers ................................102 Specifying Chapter Start Pagination ........................103 Adding Inserts ................................. 103 Specifying Exception Pages ............................104 Adding Annotations ..............................105 ...
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Copying Including Covers You can print the first and last pages of your copy job on different paper, such as colored or heavyweight paper. The printer selects the paper from a different tray. The covers can be blank or printed. Note: The paper used for the covers must be the same size as the paper used for the rest of the document.
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Copying Specifying Chapter Start Pagination If you select 2-sided copies, you can set each chapter to start on the front or back of the page. If necessary, the printer leaves one side of the paper blank so that the chapter starts on the specified side of the paper.
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Copying Touch Add. The insert appears in the list on the right side of the screen. Repeat the three previous steps to add additional inserts. Touch Close. The inserts appear in the list on the right side of the screen. Note: To edit or delete an insert, touch the insert in the list, then touch an action in the drop-down menu.
Copying Adding Annotations You can automatically add annotations such as page numbers and the date to your copies. Notes: Annotations are not added to covers, tabs, inserts, or blank chapter start pages. Annotations cannot be added if Booklet Creation is selected. To add annotations: Press the Services Home button, then touch Copy.
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Copying To insert the current date: Touch Date > On. Touch Apply To, and select one of the following: All Pages All Pages Except First First Page Only Under Format, select a format for the date. Under Position, touch an arrow to position the date in the header or footer. The sample page shows the location of the date.
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Copying Adding Transparency Separators You can add blank sheets of paper between each printed transparency. The size and orientation of the separators must be the same as the transparencies. Note: Transparency separators cannot be added if the paper supply is set to Auto Select. To add transparency separators: Press the Services Home button, then touch Copy.
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Copying Repeating an Image You can make multiple copies of an original image on one or both sides of the paper. This is useful for duplicating a small image. To repeat an image on a sheet of paper: Press the Services Home button, then touch Copy. Touch the Output Format tab, then touch Page Layout >...
Copying ID Card Copying This section includes: Copying an ID Card ............................... 109 Selecting Color or Black and White Copies ......................110 Reducing or Enlarging the Image ..........................110 Selecting the Paper Tray ............................. 111 Specifying the Original Type .............................
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Copying Selecting Color or Black and White Copies If the original document contains color, you can create color or black and white copies. To select the output color: Press the Services Home button, then touch ID Card Copy. Touch the ID Card Copy tab. Under Output Color, select an option: ...
Copying Selecting the Paper Tray Select a paper tray loaded with the desired paper to make copies on letterhead, colored paper, transparencies, or different paper sizes. To select the tray to use for ID card copies: Press the Services Home button, then touch ID Card Copy. Touch the ID Card Copy tab.
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Copying 10. Press the green Start button. 11. Lift the document cover and remove the ID card or document. Automatically Suppressing Background Variation When scanning originals printed on thin paper, text or images printed on one side of the paper can sometimes be seen on the other side.
Copying Advanced Copying This section includes: Building a Copy Job ............................... 113 Printing a Sample Copy ............................... 114 Saving Copy Settings ..............................114 Retrieving Saved Copy Settings ..........................114 Building a Copy Job Use this feature to produce complex copy jobs that include a variety of originals requiring different copy settings.
Copying Printing a Sample Copy You can print a test copy of a complex copy job, before printing multiple copies. This feature prints a single copy and holds the remaining copies. After you inspect the sample, you can print or cancel the remaining copies.
The system administrator must set up this feature before you can use it. For details, see the System Administrator Guide for your printer model: ColorQube 8700 Color Multifunction Printer: www.xerox.com/office/CQ8700docs ColorQube 8900 Color Multifunction Printer: www.xerox.com/office/CQ8900docs ColorQube 8700/8900 Color Multifunction Printer User Guide...
Scanning Basic Scanning The Scanning feature provides several methods for scanning and storing an original document. The scanning procedure using your printer differs from that of desktop scanners. The printer is connected typically to a network rather than a single computer, so you select a destination for the scanned image at the printer.
Scanning Document Glass Lift the document feeder cover and place the first page face down in the upper left corner of the document glass. The original must be aligned to the matching paper size printed on the edge of the glass.
Scanning Scanning to a Folder This section includes: Scanning to the Public Folder ............................ 118 Scanning to a Private Folder ............................119 Creating a Private Folder............................. 119 Retrieving Scan Files ..............................120 Scanning to a folder is the simplest scanning method. When you scan an image at the printer, the scan file is stored in a folder on the internal hard drive.
Scanning Scanning to a Private Folder The system administrator creates private folders on the printer. Private folders can require a password. You can use CentreWare Internet Services to create your own private folders. For details, see Creating a Private Folder on page 119.
Scanning Retrieving Scan Files To retrieve your scanned images, use CentreWare Internet Services to copy the scan files from the printer to your computer. To retrieve your scan files: At your computer, open a Web browser, type the IP address of the printer in the address field, then press Enter or Return.
Scanning Scanning to Network File Repositories This section includes: Scanning to a Predefined Network File Repository ................... 121 Adding a Scan Destination ............................122 When using this feature, the images you scan are sent to a file repository on a network server. The system administrator configures the file repository settings.
Scanning Adding a Scan Destination At your computer, open a Web browser, type the IP address of the printer in the address field, then press Enter or Return. Click the Scan tab. In the Display area, select Templates. Under Template Operations, click Create New Template. In the New Distribution Template area, under Add Destination to Template, click Enter a Scan Destination.
Scanning Scanning to Your Home Directory The Scan to Home feature allows you to scan an image to your home directory. Note: To use the Scan to Home function, you must log in with a valid user name and passcode. For details, Logging In on page 27.
Scanning Setting Scan Options This section includes: Changing the Basic Scan Settings ........................... 124 Selecting Advanced Settings ............................. 125 Selecting Layout Adjustments ..........................126 Selecting Filing Options ............................... 127 Building a Scan Job ............................... 128 The scanning features in your printer use templates that define the scan settings and the destination for an image.
Scanning Touch Scan Presets and select one of the following options: Sharing & Printing produces small file size and normal image quality. Archival - Small File Size produces smallest file size and normal image quality. OCR Optical Character Recognition (OCR) produces large file size and highest image quality. ...
Scanning To set the quality and file size: Touch Quality/File Size. On the Quality/File Size screen, use the slider to select a setting. The settings range from Normal Quality and Small File Size to Highest Quality and Largest File Size. Touch Save.
Scanning To specify the amount to erase from the edges of your image: Touch Edge Erase. On the Edge Erase screen, select one of the following options: All Edges erases all four edges by the same amount. Touch the All Edges arrows to specify the amount to erase from the edges.
ColorQube 8700 Color Multifunction Printer: www.xerox.com/office/CQ8700docs ColorQube 8900 Color Multifunction Printer: www.xerox.com/office/CQ8900docs Building a Scan Job Use this feature to combine an assorted group of originals for assembly into a single scan job. To build a scan job: Press the Services Home button, then touch Workflow Scanning.
Scanning Scanning to a USB Flash Drive Load the original on the document glass or in the document feeder. Insert your USB Flash Drive in the USB port on the printer control panel. If the USB Flash drive is already in the USB memory port, press Services Home, then touch Note: Workflow Scanning >...
Scanning Scanning to an Email Address This section includes: Sending a Scanned Image to an Email Address ....................130 Setting Email Options ..............................131 When using this feature, the images you scan are sent as email attachments. Sending a Scanned Image to an Email Address To scan an image and send it to an email address: Load the original on the document glass or in the document feeder.
Scanning Setting Email Options You can change the following email settings: File Name File Format Message Reply To To change the email options: Load the original on the document glass or in the document feeder. Press the Services Home button, then touch E-mail. To change any of the scan settings, use the options at the bottom of the touch screen: ...
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Scanning Change the message: Touch Message. On the Message screen, use the touch screen keyboard to type a message to appear with the images. Touch Save. Change the Reply To address: Touch Reply To. On the Reply To screen, use the touch screen keyboard to type an email address. Touch Save.
The system administrator must set up this feature before you can use it. For details, see the System Administrator Guide for your printer model: ColorQube 8700 Color Multifunction Printer: www.xerox.com/office/CQ8700docs ColorQube 8900 Color Multifunction Printer: www.xerox.com/office/CQ8900docs ColorQube 8700/8900 Color Multifunction Printer User Guide...
Faxing Basic Faxing You can send a fax in one of four ways: Embedded Fax scans the document and sends it directly to a fax machine. Server Fax scans the document and sends it to a fax server, which transmits the document to a fax machine.
Faxing Document Glass Lift the document feeder cover and place the first page face down in the upper left corner of the document glass. The original must be aligned to the matching paper size printed on the edge of the glass.
Faxing Sending an Embedded Fax Load the original document in the document feeder or on the document glass. Press the Services Home button, then touch Fax. To address the fax, touch one or more of the following: The Enter Number and Press Add field allows you to enter a fax number manually. Use the alphanumeric keypad to enter the number, then touch Add.
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Faxing Touch Original Type and select from the drop-down menu: Photo & Text Photo Text Touch Resolution and select from the drop-down menu: Standard (200x100 dpi) Fine (200 dpi) Super Fine (600 dpi) If desired, select more options. For details, see Selecting Fax Options on page 138.
Faxing Selecting Fax Options This section includes: Adjusting Brightness and Sharpness ........................138 Automatically Suppressing Background Variation .................... 139 Adjusting the Contrast ..............................139 Specifying the Size of the Original .......................... 139 Selecting Reducing or Splitting ..........................140 ...
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Faxing Automatically Suppressing Background Variation When scanning originals printed on thin paper, text or images printed on one side of the paper can sometimes be seen on the other side. Use the Auto Suppression setting to reduce the sensitivity of the printer to variations in light background colors.
Faxing Selecting Reducing or Splitting You can determine the method to use for handling images that are too large. To select reducing or splitting: Press the Services Home button, then touch Fax. Touch the Layout Adjustment tab, then touch Reduce/Split. Touch an option: ...
Administrator Guide for your printer model: ColorQube 8700 Color Multifunction Printer: www.xerox.com/office/CQ8700docs ColorQube 8900 Color Multifunction Printer: www.xerox.com/office/CQ8900docs To include the fax header text: Press the Services Home button, then touch Fax. Touch the Fax Options tab, then touch Send Header Text.
System Administrator Guide for your printer model: ColorQube 8700 Color Multifunction Printer: www.xerox.com/office/CQ8700docs ColorQube 8900 Color Multifunction Printer: www.xerox.com/office/CQ8900docs To store a fax in a local mailbox: Press the Services Home button, then touch Fax. Touch the Fax Options tab, then touch Mailboxes.
Faxing Printing Local Mailbox Documents To use this feature, you must have documents stored in a mailbox. For details, see Storing a Fax in a Local Mailbox on page 142. To print local mailbox documents: Press the Services Home button, then touch Fax. Touch the Fax Options tab, then touch Mailboxes.
Faxing The Allow all Address Book fax numbers access check box adds all stored fax numbers to the list. Note: To modify existing entries in the access list, touch the entry, then select Edit, Remove, or Remove All from the drop-down menu. Touch Save.
Faxing Touch Poll Now to retrieve and print the faxes. Touch Close to cancel the operation. Note: Polling a Remote Mailbox If remote polling is turned on, you can retrieve documents that are stored in a fax mailbox on another fax machine.
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Faxing Touch the Job Assembly tab, then touch Build Job > On. Select or clear the Display this window between segments check box. Select or clear the Turn Build Job Off after Job is Submitted check box. Program and scan the first segment: Load the originals for the first segment.
Faxing Sending a Server Fax If a fax server is connected to the network, you can send a document to a fax machine without requiring a dedicated telephone line. When using the Server Fax, a document is scanned and sent to a fax repository located on the network. The fax server then sends the fax over a telephone line to a fax machine.
Faxing Selecting Server Fax Options This section includes: Adjusting Brightness ..............................148 Automatically Suppressing Background Variation .................... 148 Adjusting the Contrast ..............................149 Specifying the Orientation of the Original ......................149 Specifying the Size of the Original .......................... 149 ...
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Faxing Adjusting the Contrast Contrast is the relative difference between light and dark areas in an image. To adjust the contrast: Press the Services Home button, then touch Server Fax. Touch the Image Quality tab, then touch Image Enhancement. On the Image Enhancement screen, adjust the contrast: ...
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Faxing Sending a Delayed Fax You can set a time in the future for the printer to send your fax job. The time delay can be from 15 minutes to 24 hours from the current time. Note: The printer must be set to the current time before you can use this feature. To specify the time to send your fax: Press the Services Home button, then touch Server Fax.
Faxing Sending an Internet Fax If an SMTP (email) server is connected to the network, a document can be sent to an email address. This feature eliminates the need for a dedicated telephone line and the associated service costs. When sending an Internet Fax, the document is scanned and sent to an email address.
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Faxing Adjust fax options if necessary. Press the green Start button. The printer scans the pages and sends the document as an email attachment in .pdf or .tiff file format, when all pages have been scanned. ColorQube 8700/8900 Color Multifunction Printer User Guide...
Faxing Selecting Internet Fax Options This section includes: Adjusting Brightness and Sharpness ........................153 Automatically Suppressing Background Variation .................... 153 Adjusting the Contrast ..............................154 Specifying the Orientation of the Original ......................154 Specifying the Size of the Original .......................... 154 ...
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Faxing Adjusting the Contrast Contrast is the relative difference between light and dark areas in an image. To adjust the contrast: Touch the Services Home button, then touch Internet Fax. Touch the Advanced Settings tab, then touch Image Enhancement. On the Image Enhancement screen, adjust the contrast: ...
Faxing Setting the Resolution Touch the Services Home button, then touch Internet Fax. Touch the Advanced Settings tab, then touch Resolution. On the Resolution screen, touch the desired resolution. 72 dpi produces acceptable image quality for onscreen viewing, and the smallest file size. ...
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Faxing Adding a Message Touch the Services Home button, then touch Internet Fax. Touch the Internet Fax Options tab, then touch Message. Type a message using the touch screen keyboard. Touch Save. Specifying a Reply To Address Touch the Services Home button, then touch Internet Fax. Touch the Internet Fax Options tab, then touch Reply To.
Faxing Sending a LAN Fax Local Area Network (LAN) Fax allows you to send faxes from the print driver on your computer to a fax machine over a telephone line. The Fax window allows you to enter recipients, create a cover page with notes, and set options.
Faxing Using the Address Book This section includes: Adding an Individual Entry ............................158 Adding a Group Entry ..............................159 Editing or Deleting Speed Dial Entries ........................160 Using Chain Dial ................................160 Adding an Individual Entry A total of 1000 speed dial entries can be stored in the printer.
Faxing To include a cover sheet: Touch Cover Sheet > On. Touch the To field, use the touch screen keyboard to type the name of the recipient, then touch Save. Touch the From field, use the touch screen keyboard to type the name of the sender, then touch Save.
Faxing Editing or Deleting Speed Dial Entries To modify or delete existing speed dial entries: Press the Services Home button, then touch Fax. Touch Address Book. Touch the Down arrow, then touch Individuals or Groups. Touch the desired Speed Dial entry, using the scroll arrows if necessary. Touch one of the following: ...
Maintenance This chapter includes: General Precautions ..............................162 Cleaning the Printer ..............................163 Routine Maintenance ..............................172 Billing and Usage Information ..........................179 Ordering Supplies ................................180 Moving the Printer ................................. 183 ColorQube 8700/8900 Color Multifunction Printer User Guide...
Maintenance General Precautions WARNING: Parts of the printer are hot and need time to cool down before moving or packing the printer. To avoid personal injury or printer damage, wait 30 minutes for the ink to solidify and the printhead to cool down. CAUTION: When cleaning your printer do not use organic or strong chemical solvents or aerosol cleaners.
To clean the document glass and document cover: ® Use a lint-free cloth lightly dampened with Xerox Anti-Static or another suitable non-abrasive glass cleaner. Clean the document glass and the constant velocity transport (CVT) glass to its left.
Maintenance Cleaning the Paper Release Blade Cleaning the paper release blade removes ink residue, which can cause streaks, smears, and other marks on the printed page. To clean the paper release blade: Open the top left side door. Lift the exit guide handle and hold it up while completing the next step. To rotate the paper guide to its raised position, lift the green handle.
Maintenance Locate the clear plastic strip on the paper guide. Wipe the entire length of the lower half, especially the side facing you, with a cloth pre-moistened in 90% isopropyl alcohol. Lower the paper guide to its original position. Close the door. Cleaning Tray 1 Rollers Periodically inspect the feed rollers in each of the installed trays, and clean them if paper dust or other residue is visible.
Maintenance Clean the gray pick roller using a clean, soft cloth. Close the tray. Cleaning Trays 2–5 Rollers Periodically inspect the feed rollers in each of the installed trays, and clean them if paper dust or other residue is visible. Dirt on the feed rollers can cause paper jams or deteriorate print quality. To clean Trays 2–5 rollers: Open the paper tray, lift the front of the paper tray, and pull it completely out of the printer.
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Maintenance Remove the pick roller assembly. Open the Tray 2 left side door. Remove the separator roller assembly by squeezing in the two outer tabs (1) and pulling it straight out (2). Inside the printer, locate the orange release lever to the left of the gray pick roller assembly. ColorQube 8700/8900 Color Multifunction Printer User Guide...
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Maintenance Raise the release lever, which allows the roller assembly to swing down. Note: Remember the position of the roller assembly for reinstallation. Grasp and pull the pick roller assembly straight down to remove it from the printer. To clean the pick roller, lay a strip of clear packing tape on a table, sticky side up. Run the pick roller assembly along the length of the tape.
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Maintenance Reinstall the pick roller assembly. Hold the pick roller assembly vertically so that it aligns with the spaces into which it fits. Gently snap the assembly into the slots. The assembly hangs down in the same position it was in when you pulled it out of the printer in step 2d.
Maintenance Reinstall Tray 2. Repeat this procedure for any installed optional paper trays. Cleaning the Exit Rollers Ink on the exit rollers can leave marks on pages. When roller marks are visible on prints, clean the exit rollers. To clean the exit rollers: Clean one roller at a time by holding a soft, clean cloth against its gray surface.
Do not force the solid ink when inserting it into the printer. To avoid jams, never insert broken solid ink into the printer. Order supplies from your channel partner, Xerox representative, or go to the Xerox Supplies website for your printer model: ...
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Use of ink other than Genuine Xerox ColorQube solid ink can affect print quality and printer reliability. It is the only ink designed and manufactured under strict quality controls by Xerox for specific use with this printer. Close the ink access door.
Maintenance Emptying the Waste Tray When the waste tray is full, the control panel displays an Empty Waste Tray message. To empty the waste tray: Open the front door. Remove the waste tray from the printer. WARNING: The waste tray can be hot; handle it carefully. Empty the waste tray in a waste container.
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Maintenance Insert the waste tray completely into the printer. Note: The waste tray must be out of the printer for more than five seconds to clear the Empty Waste Tray message on the control panel. Close the door. ColorQube 8700/8900 Color Multifunction Printer User Guide...
Maintenance Replacing Staple Cartridges This section includes: Replacing Staples in the Convenience Stapler ....................176 Replacing Staples in the 650-Sheet Finisher ....................... 177 A message appears on the control panel when a staple cartridge is empty. Replacing Staples in the Convenience Stapler Open the convenience stapler door as shown.
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Maintenance Close the door. Replacing Staples in the 650-Sheet Finisher A staple cartridge has two parts: the orange handle cartridge and the staple refill in a case. Both parts are customer replaceable. To replace the staples: WARNING: Do not perform this procedure while the printer is copying or printing. Open the finisher stapler door at the rear of the finisher as shown.
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Maintenance Pinch both sides of the staple case (1) and remove the staple case from the cartridge (2). Insert the front side of the new staple case into the staple cartridge (1), then push the rear side into the cartridge (2). Grip the new staple cartridge by the orange handle and insert the cartridge into the stapler until it clicks.
To view basic impression counts, touch the Billing Information tab: Black + Color Level 1 Impressions shows the total number of pages with only black color, or up to 1.3% combined coverage of cyan, magenta, or yellow. Xerox refers to this coverage as Useful Color. ...
Locating the Serial Number To contact Xerox for assistance, you need the printer serial number. The serial number is on the left side of the printer frame behind Tray 2. The serial number also appears on the control panel. Press the Machine Status button to view the serial number on the control panel.
At the printer control panel, press the Machine Status button. Touch the Information Pages tab. Touch Supplies Usage Page. Touch Print. ® Order supplies from your channel partner, Xerox representative, or go to the Xerox Supplies website for your printer model: ColorQube 8700 Color Multifunction Printer: www.xerox.com/office/CQ8700supplies...
Xerox supplies not specified for this printer. The Total Satisfaction Guarantee is available in the United States and Canada. Coverage could vary outside these areas. Please contact your Xerox representative for details. Recycling Supplies ®...
Maintenance Moving the Printer This section includes: Precautions for Moving the Printer ......................... 183 Moving the Printer Within the Office ........................184 Preparing the Printer for Shipment ......................... 186 Precautions for Moving the Printer To avoid injuring yourself or damaging the printer, follow these guidelines: WARNING: Parts of the printer are hot and need time to cool down before moving or packing the printer.
Maintenance Moving the Printer Within the Office Close the printer doors. Turn off the printer using the power switch on the back of the printer. Within 60 seconds after turning off the printer, on the printer control panel select either Standard Power Off or Power Off to Move.
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Maintenance Use the hand holds on each side of the printer to lift it. Move the printer separately from any optional trays. Always use at least two people to lift the printer. ColorQube 8700/8900 Color Multifunction Printer User Guide...
Maintenance Preparing the Printer for Shipment This section includes: Removing the Cleaning Unit and Waste Tray ....................186 Turning Off the Printer ..............................188 Packing the Printer for Shipment ..........................188 Removing the Cleaning Unit and Waste Tray Before turning off the printer, remove the cleaning unit and waste tray.
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Maintenance Remove the waste tray from the printer. WARNING: The waste tray can be hot; handle it carefully. Empty the waste tray in a waste container. Twist the waste tray slightly to dislodge the waste ink. The ink is non-toxic and can be discarded as normal office waste. Place the tray in a plastic bag for storage.
Do not unplug the printer until the cooling sequence completes and the printer turns off. Packing the Printer for Shipment ® Repack the printer and its options using the original packing material and boxes or a Xerox Repackaging Kit. Additional instructions for repacking the printer are provided in the Repackaging Kit. To uninstall options, reverse the steps in the installation instructions.
Minimizing Ink Usage To save ink, leave the printer turned on at all times. For more information about minimizing ink usage, go to the Xerox Support website for your printer model: ColorQube 8700 Color Multifunction Printer: www.xerox.com/office/CQ8700support...
Troubleshooting To restart the printer using the power switch: Close the printer doors. Turn off the printer using the power switch on the back of the printer. On the touch screen, touch Standard Power Off. Wait 30 seconds after the printer turns off before proceeding to the next step. ...
Unplug the network cable. If the problem is resolved, contact your network administrator to reconfigure your network installation. A system error occurred. Contact your Xerox representative with the error code and message. Check the control panel fault history. For details, see Viewing Error Messages on the Control Panel on page 226.
Troubleshooting Document Prints From Wrong Tray Probable Causes Solutions Application and print driver have conflicting 1. Check the tray selected in the print driver. tray selections. 2. Go to the page setup or printer settings of the application from which you are printing. 3.
Solutions There is an obstruction or debris inside Turn off the printer and remove the obstruction or debris. If you the printer. cannot remove it, contact your Xerox representative. Automatic 2-Sided Printing Problems Probable Causes Solutions Unsupported or incorrect paper.
5. Reinsert the cable by pushing the connector until both latches click into place. 6. Turn on the power switch. If the error persists, contact your Xerox representative. ColorQube 8700/8900 Color Multifunction Printer User Guide...
Troubleshooting Clearing Paper Jams This section includes: Clearing Jams at the Top Left Side Door ......................197 Clearing Jams at Tray 1 ............................... 199 Clearing 525-Sheet Feeder Jams at Trays 2–5 ....................201 Clearing 1800-Sheet High-Capacity Feeder Jams ..................... 202 ...
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Troubleshooting Remove the jammed paper. Note: To avoid damage, always remove jammed paper carefully without tearing it. Try to remove the paper in the same direction it normally moves through the printer. Even a small piece of paper left in the printer can cause a jam.
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Troubleshooting Clearing Jams at Tray 1 Remove any paper from Tray 1. If you did not find jammed paper, push up the latch on the left side of the printer to open the top left side door. Remove any remaining pieces of paper. ColorQube 8700/8900 Color Multifunction Printer User Guide...
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Troubleshooting Close the door. Flex the sheets back and forth and fan them, then align the edges of the stack on a level surface. This procedure separates any sheets that are stuck together and reduces the possibility of jams. Replace the paper in the tray. Verify that the paper is the correct size, type, and weight.
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Troubleshooting Clearing 525-Sheet Feeder Jams at Trays 2–5 Before removing the paper tray from the printer, look at the jam message on the control panel. If another jam is shown, clear that jam first. Pull out the tray until it stops. Ensure that the paper is an approved type, weight, and size for the tray.
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Troubleshooting Verify that the paper is the correct size, type, and weight. If not, change the paper settings. On the printer touch screen, touch Confirm. Clearing 1800-Sheet High-Capacity Feeder Jams Before removing the paper tray from the printer, look at the jam message on the control panel. If another jam is shown, clear that jam first.
Troubleshooting Push the tray completely back into the printer. Clearing Jams in the Document Feeder Lift the lever (1), then open the document feeder top cover (2). Pull the original straight out in the direction shown. ColorQube 8700/8900 Color Multifunction Printer User Guide...
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Troubleshooting Close the cover. If the original is not visible when the document feeder top cover is opened, lift the document cover and remove the original. If the original is not wrinkled or torn, reload it into the document feeder, then follow the instructions on the touch screen.
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Troubleshooting If another jam appears on the control panel, clear that jam. If the jam at exit message has not cleared, open and close the top left side door to clear the error. Clearing Jams in the 650-Sheet Finisher Clearing Jams Under the Finisher Top Cover Open the finisher top cover.
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Troubleshooting Close the finisher top cover. Clearing Jams in the Finisher Transport Grasp the handle and open the finisher transport cover. Remove the jammed paper. Close the finisher transport cover. ColorQube 8700/8900 Color Multifunction Printer User Guide...
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Troubleshooting Clearing Jams in the Finisher Transport Left Door To open the finisher transport left door, pull out the handle. Remove the jammed paper. Close the finisher transport left door. ColorQube 8700/8900 Color Multifunction Printer User Guide...
If the jam message has not cleared, open and close the top left side door to clear the error. Minimizing Paper Jams ® The printer is designed to function with minimal paper jams using Xerox supported paper. Other paper types can cause jams. If supported paper is jamming frequently in one area, clean that area of the paper path.
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When printing, select the correct type and size in the print driver. Store paper in a dry location. ® Use only Xerox paper and transparencies designed for the printer. Avoid the following: Polyester coated paper that is designed specially for inkjet printers.
Too much static electricity is present. Do not fan transparencies before loading them in the paper tray. ® Unsupported or incorrect paper. Use only Xerox approved paper. For details, see Supported Paper on page 44. The relative humidity of the room is too high. Feed paper one sheet at a time.
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One of the printer doors is open. Check the doors on the printer. Close any door that is open. 2-Sided Printing Jams Probable Causes Solutions ® Use only Xerox Using paper of the wrong size, thickness, approved paper. For details, see Supported or type. Paper on page 44.
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Troubleshooting Probable Causes Solutions Paper type is set incorrectly in the print driver. The following types of paper can be used for automatic 2-sided printing: Plain Recycled Bond Letterhead Pre-Printed Ensure that the paper type is set correctly in the driver and the paper is loaded in the correct tray.
Troubleshooting Clearing Staple Jams This section includes: Clearing Staple Jams in the Convenience Stapler ..................... 213 Clearing Staple Jams in the 650-Sheet Finisher ....................213 Clearing Staple Jams in the Convenience Stapler If the convenience stapler jams, replace the staple cartridge. For details, see Replacing Staples in the Convenience Stapler on page 176.
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Troubleshooting Note: A staple cartridge has two parts: the orange handle cartridge and the staple refill in a case. Both parts are customer replaceable. For details see Replacing Staples in the 650-Sheet Finisher page 177. Pull the staple cartridge clamp firmly in the direction shown to open it. Remove the jammed staples (1), then push the clamp in the direction shown until it snaps into the locked position (2).
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Troubleshooting Close the door. ColorQube 8700/8900 Color Multifunction Printer User Guide...
Warranty, Service Agreement, or Xerox Total Satisfaction Guarantee does ® not cover damage caused by using unsupported paper or special media. The Xerox Total Satisfaction Guarantee is available in the United States and Canada. Coverage could vary outside these areas.
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Troubleshooting Color Corrections and Color Adjustments Automatic Color is set at the factory for best printing results of mixed text, graphics, and images on a range of supported paper. For instructions on setting the Color Options, see Using Color Options page 75.
Warranty, Service Agreement, or Xerox Total Satisfaction Guarantee does ® not cover damage caused by using unsupported paper or special media. The Xerox Total Satisfaction Guarantee is available in the United States and Canada. Coverage could vary outside these areas.
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If the problem still persists, ensure that you are not printing through a print server. Try printing directly to the printer. If the problem persists, go to: ColorQube 8700 Color Multifunction Printer: www.xerox.com/office/CQ8700support ColorQube 8900 Color Multifunction Printer: www.xerox.com/office/CQ8900support ColorQube 8700/8900 Color Multifunction Printer User Guide...
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If you find a match in the Troubleshooting Print-Quality Pages, look in the Solutions column for the action to take to resolve the problem. If the problem persists, go to: ColorQube 8700 Color Multifunction Printer: www.xerox.com/office/CQ8700support ColorQube 8900 Color Multifunction Printer: www.xerox.com/office/CQ8900support ColorQube 8700/8900 Color Multifunction Printer User Guide...
If scanning, confirm that the correct Original Type is set. If the problem persists, go to: ColorQube 8700 Color Multifunction Printer: www.xerox.com/office/CQ8700support ColorQube 8900 Color Multifunction Printer: www.xerox.com/office/CQ8900support ColorQube 8700/8900 Color Multifunction Printer User Guide...
Troubleshooting Fax Problems This section includes: Problems Sending Faxes .............................. 222 Problems Receiving Faxes ............................223 Note: If you cannot send and receive faxes, ensure that you are connected to an approved analog telephone line. The fax cannot send or receive when connected directly to a digital telephone line without the use of an analog filter.
If the problem persists, go to: ColorQube 8700 Color Multifunction Printer: www.xerox.com/office/CQ8700support ColorQube 8900 Color Multifunction Printer: www.xerox.com/office/CQ8900support Problems Receiving Faxes Symptoms Probable Causes Solutions The fax received by the recipient There is a problem with the telephone Verify that the printer can make clean is blank.
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If the problem persists, go to: ColorQube 8700 Color Multifunction Printer: www.xerox.com/office/CQ8700support ColorQube 8900 Color Multifunction Printer: www.xerox.com/office/CQ8900support ColorQube 8700/8900 Color Multifunction Printer User Guide...
Online Support Assistant ............................. 227 More Information ................................227 Xerox provides several automatic diagnostic utilities to help you maintain productivity and print quality. Control Panel Messages The printer control panel provides information and troubleshooting help. When a fault or warning condition occurs, the control panel displays a message informing you of the problem.
Your printer includes a built-in diagnostic capability allowing you to send diagnostic information directly to Xerox. Maintenance Assistant is a remote diagnostic tool that offers a fast way to resolve potential issues, receive assistance, and automate the troubleshooting or repair process.
Packaged with the printer. Quick Use Guide Packaged with the printer. ColorQube 8700 Color Multifunction Printer: System Administrator Guide www.xerox.com/office/CQ8700docs ColorQube 8900 Color Multifunction Printer: www.xerox.com/office/CQ8900docs Recommended Media List United States: ColorQube 8700 Color Multifunction Printer: www.xerox.com/paper ...
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Troubleshooting Resource Location www.xerox.com/office/worldcontacts ColorQube 8900 Color Multifunction Printer: www.xerox.com/office/worldcontacts ColorQube 8700 Color Multifunction Printer: Printer registration www.xerox.com/office/register ColorQube 8900 Color Multifunction Printer: www.xerox.com/office/register ® Xerox Direct online store www.direct.xerox.com/ ColorQube 8700/8900 Color Multifunction Printer User Guide...
Specifications Printer Configurations and Options Standard Features The ColorQube 8700/8900 Color Multifunction Printer provides the following features: Copy, print, and scan Automatic 2-sided printing and copying Maximum copy speed of up to 44 pages per minute (ppm) for color or black and white ...
Xerox Common Access Card Enablement Kit ® Xerox Copier Assistant Unicode Print Single Line Fax Kit (Not available in North America) Scanning software solutions. For details, go to www.xerox.com/office/software-solutions. ColorQube 8700/8900 Color Multifunction Printer User Guide...
Specifications Physical Specifications Standard Configurations Configuration with Finisher, 1800-Sheet High-Capacity Feeder, and Two Optional 525-Sheet Feeders ColorQube 8700/8900 Color Multifunction Printer User Guide...
Specifications Clearance Requirements Standard Configurations Configuration with Finisher, 1800-Sheet High-Capacity Feeder, and Two Optional 525-Sheet Feeders ColorQube 8700/8900 Color Multifunction Printer User Guide...
Specifications Environmental Specifications Temperature 10–32°C (50–90°F) Relative Humidity Operating: 15% to 85% (non-condensing) Elevation For optimum performance, use the printer at elevations below 3200 m (10,500 ft.). ColorQube 8700/8900 Color Multifunction Printer User Guide...
47–63 Hz 12 A 180–264 VAC 47–63 Hz ENERGY STAR Qualified Product The ColorQube 8700 Color Multifunction Printer and ColorQube 8900 Color ® Multifunction Printer are ENERGY STAR qualified under the ENERGY STAR Program Requirements for Imaging Equipment. The E and E mark are registered United States trademarks.
Specifications Performance Specifications Printing Resolution Maximum Resolution: 2400 FinePoint™ Print Speed Print Mode Print Speed in ppm (1-sided / 2-sided) Fast Color 44/31 Standard 30/25 Enhanced 19/18 High Resolution/Photo PCL 400 x 600 Mode 20/18 PCL 600 x 600 Mode 11/11 ColorQube 8700/8900 Color Multifunction Printer User Guide...
Consult the dealer or an experienced radio/TV technician for help. Changes or modifications to this equipment not approved by Xerox can void the authority of the user to operate this equipment. Note: To ensure compliance with Part 15 of the FCC rules, use shielded interface cables.
This printer, if used properly in accordance with the instructions, is not dangerous for the consumer or for the environment. To ensure compliance with European Union regulations, use shielded interface cables. A signed copy of the Declaration of Conformity for this printer can be obtained from Xerox. European Union Lot 4 Imaging Equipment Agreement Environmental Information...
To learn more about Xerox participation in sustainability initiatives, please visit our website at: www.xerox.com/about-xerox/environment/enus.html. Germany Blendschutz Das Gerät ist nicht für die Benutzung im unmittelbaren Gesichtsfeld am Bildschirmarbeitsplatz...
Regulatory Information Importeur Deutschland Xerox GmbH Hellersbergstraße 2-4 41460 Neuss Turkey RoHS Regulation In compliance with Article 7 (d), we hereby certify “it is in compliance with the EEE regulation.” “EEE yönetmeliğine uygundur.” ColorQube 8700/8900 Color Multifunction Printer User Guide...
Regulatory Information Copy Regulations United States Congress, by statute, has forbidden the reproduction of the following subjects under certain circumstances. Penalties of fine or imprisonment may be imposed on those guilty of making such reproductions. Obligations or Securities of the United States Government, such as: ...
Regulatory Information Obligations or Securities of any Foreign Government, Bank, or Corporation. Copyrighted materials, unless permission of the copyright owner has been obtained or the reproduction falls within the “fair use” or library reproduction rights provisions of the copyright law. Further information of these provisions may be obtained from the Copyright Office, Library of Congress, Washington, D.C.
Regulatory Information Marks, brands, seals, wrappers, or designs used by or on behalf of the Government of Canada or of a province, the government of a state other than Canada or a department, board, Commission, or agency established by the Government of Canada or of a province or of a government of a state other than Canada ...
Regulatory Information Fax Regulations United States Fax Send Header Requirements The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device, including a fax machine, to send any message unless such message clearly contains in a margin at the top or bottom of each transmitted page or on the first page of the transmission, the date and time it is sent and an identification of the business or other entity, or other individual sending the message and the telephone number of the sending machine or such business,...
Ask your local Telephone Company for the modular jack type installed on your line. Connecting this machine to an unauthorized jack can damage telephone company equipment. You, not Xerox, assume all responsibility and/or liability for any damage caused by the connection of this machine to an unauthorized jack.
DTMF signaling for more reliable and faster call setup. Modification of this product, connection to external control software, or connection to an external control apparatus not authorized by Xerox will invalidate its certification. New Zealand The grant of a Telepermit for any item of terminal equipment indicates only that Telecom has accepted that the item complies with minimum conditions for connection to its network.
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Regulatory Information Immediately disconnect this equipment should it become physically damaged, then arrange for its disposal or repair. This modem shall not be used in any manner which could constitute a nuisance to other Telecom customers. This device is equipped with pulse dialing, while the Telecom standard is DTMF tone dialing. There is no guarantee that Telecom lines will always continue to support pulse dialing.
Material Safety Data Sheets For Material Safety Data information for your printer, go to: North America ColorQube 8700 Color Multifunction Printer: www.xerox.com/msds ColorQube 8900 Color Multifunction Printer: www.xerox.com/msds European Union ColorQube 8700 Color Multifunction Printer: www.xerox.com/environment_europe ...
Recycling and Disposal This appendix includes: All Countries ..................................252 North America ................................. 253 European Union ................................254 Other Countries ................................256 ColorQube 8700/8900 Color Multifunction Printer User Guide...
Recycling and Disposal All Countries ® If you are managing the disposal of your Xerox product, please note that the printer may contain lead, mercury, perchlorate, and other materials whose disposal may be regulated due to environmental considerations. The presence of these materials is fully consistent with global regulations applicable at the time that the product was placed on the market.
Recycling and Disposal North America ® Xerox operates an equipment take-back and reuse/recycle program. To determine if this Xerox product is part of the program, contact your Xerox representative (1-800-ASK-XEROX). ® For more information about Xerox environmental programs, go to: ...
In accordance with European legislation, end of life electrical and electronic equipment subject to disposal must be managed within agreed procedures. Prior to disposal, please contact your local reseller or Xerox representative for end of life take-back information. ColorQube 8700/8900 Color Multifunction Printer...
Recycling and Disposal Collection and Disposal of Equipment and Batteries These symbols on the products and/or accompanying documents mean that used electrical and electronic products and batteries should not be mixed with general household waste. For proper treatment, recovery, and recycling of old products and used batteries, please take them to applicable collection points, in accordance with your national legislation and the Directive 2002/96/EC and 2006/66/EC.
Recycling and Disposal Other Countries Please contact your local waste management authority to request disposal guidance. ColorQube 8700/8900 Color Multifunction Printer User Guide...
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