Trouble During Scanning; Unable To Scan With The Machine - Xerox DocuCentre-III C4100 Manual

Trouble during Scanning

This section describes how to solve scanning problems.
Note • The scanner features are not available for some models. An optional package is necessary.

Unable to Scan with the Machine

Follow the procedure below if you cannot scan with the machine.
Symptom
The document is
not correctly fed
from the
document
feeder.
For more information, contact our Customer Support Center.
Cause
The document is too small.
The document type is
unsuitable.
The document guides are in
incorrect positions.
Part of a document is
remaining in the document
feeder.
Documents of different
sizes are loaded.

Trouble during Scanning

Remedy
The minimum size of the document that
can be loaded on the document feeder is
A5.
Refer to "5 Scan" > "Scanning Procedure" in
the User Guide.
The document feeder does not feed
irregular sized documents, business cards,
transparencies, or thin documents.
In addition, the document feeder does not
feed documents with tags, paper clips, or
tape.
Refer to "5 Scan" > "Scanning Procedure" in
the User Guide.
Adjust the document guides to the
document.
Refer to "5 Scan" > "Scanning Procedure" in
the User Guide.
Open the document feeder cover, and
remove the piece.
Refer to "Document Jams" (P.436).
When loading documents of different
sizes, be sure to specify [Mixed Sized
Originals]. Otherwise, a paper jam will
occur.
Refer to "5 Scan" > "Layout Adjustment" in the
User Guide.
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