Xerox DocuCentre-III C4100 Manual page 386

14 Problem Solving
Error Code
C P F S M O
018-524
018-529
018-530
018-531
018-532
018-543
018-547
018-556
14
018-557
* If the error persists after following the listed solution, contact our Customer Support Center. The contact number is
printed on the label or card attached on the machine.
384
Category
O [Cause]
[Remedy] Check whether settings related to any port required for
O [Cause]
[Remedy] Perform the same operation again. If the problem persists,
O [Cause]
[Remedy] Perform the authentication operation correctly, or check
O [Cause]
[Remedy] Perform the same job again. If the problem persists,
O [Cause]
[Remedy] Wait a while and then try performing the same job again. If
O [Cause]
[Remedy] Confirm the specified shared name, and set the name
O [Cause]
[Remedy] Take one of the following actions:
O [Cause]
[Remedy] 1) Check if the specified drive and directory is available on
O O [Cause]
[Remedy] Modify the file name. Make sure that invalid characters are
Cause and Remedy
The network settings are incorrectly set.
scanning jobs and network related settings are correct.
Check the following points:
Are the DNS server settings correct?
Is the port of the specified protocol enabled?
There were duplicate SOAP job start requests.
contact our Customer Support Center or your dealer.
The authentication operation was incorrect, or there are
restrictions placed on the operation that was attempted.
the restrictions (color mode, number of sheets, services)
placed on the operation by the administrator.
An error occurred during processing of the job.
contact our Customer Support Center or your dealer.
An error occurred during processing of the job.
the problem persists, turn the machine off and on.
During the transfer using [SMB] of the [Scan to PC]
feature, logging in to the SMB server failed because one of
the following problems occurred on the shared name of
the SMB server.
The specified shared name does not exist on the server.
Unavailable characters are used in the specified shared
name.
When the server is Macintosh, the specified shared name
may not have an access right.
correctly.
During the transfer using [SMB] of the [Scan to PC]
feature, the number of login users to the SMB server have
exceeded the limit.
Check how many users can access to the shared folder.
Check whether the number of login users have exceeded
the limit.
Received the "XRXERROR" error detection code from the
HTTP server.
the destination HTTP server for the scanned document.
2) Perform the same operation again. If the problem
persists, contact our Customer Support Center.
The specified file name contains invalid characters.
not contained in the destination file name for the scanned
document.