Xerox DocuPrint C1190 FS User Manual
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Xerox DocuPrint C1190 FS User Manual

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Summary of Contents for Xerox DocuPrint C1190 FS

  • Page 1 DocuPrint C1190 FS User Guide...
  • Page 2 It may be a legal offence to print currency notes, certificates of stocks and securities, or any other documents of similar nature, regardless of whether they will be used. Fuji Xerox is not responsible for any breakdown of machines due to infection of computer virus or computer hacking. Important 1.

  • Page 3: Preface

    Preface Preface Thank you for purchasing the DocuPrint C1190 FS. This guide is intended for users who use the printer for the first time, and provides all the necessary operating information about the printer, copier, scanner, and facsimile functions. Please read this guide to achieve the best performance from this printer.

  • Page 4: Table Of Contents

    Contents Preface ................3-3 Types of Manuals .
  • Page 5 Contents Displaying Optional Accessory Configuration and Paper Tray Settings ..... . . 2-12 More Information..............2-12 Sources .
  • Page 6 Contents Setting Paper Types and Sizes ............5-8 Setting Paper Tray.
  • Page 7 Contents Loading Documents for Scanning ............7-5 Scanning to a USB Connected Computer (Windows).
  • Page 8 Contents Managing Fax Functions ............8-15 Printing Transmission Reports .
  • Page 9 Contents Getting Help..............10-28 Printer Console Messages .

  • Page 10: Types Of Manuals

    Provides step-by-step instructions on how to set up your printer. Features Setup Guide Describes the steps on how to enable the scan and fax features on your DocuPrint C1190 FS. Quick Reference Guide Provides information such as how to get ready to print, basic operating instructions (printing/copying/scanning/faxing), and troubleshooting tips.

  • Page 11: Using This Guide

    Using This Guide Using This Guide Organization This guide is organized into the following chapters. The summary of each chapter is as follows: 1 Printer Information Describes the information you need to know to operate the printer safely, and printer specifications. 2 Printer Features Describes the main components of the printer, the Power Saver mode, and the software that allows you to see the status of the printer and print jobs.
  • Page 12 Using This Guide Conventions In this guide, personal computers and workstations are collectively called “computers”. The following terms are used throughout this guide: Important : Important information that must be read and followed. Note : Additional information that merits emphasis. See also : References within this guide.

  • Page 13: Printer Information

    Printer Information This chapter includes: Safety Notes on page 1-2 ■ Environment on page 1-11 ■ Regulation on page 1-12 ■ Illegal Copies and Printouts on page 1-13 ■ Printer Specifications on page 1-14 ■...

  • Page 14: Safety Notes

    WARNING • Any unauthorized alteration including an addition of new functions or connection to external devices may not be covered by the product warranty. Contact your local Fuji Xerox representative for more information. Follow all warning instructions marked on this product.

  • Page 15: Electrical Safety

    If the power cord is damaged or insulated wires are exposed, contact your local Fuji Xerox representative for its replacement. Do not use a damaged or uninsulated cord to avoid the risk of...
  • Page 16 • the plug and electrical outlet are free of dust; and • the power cord is not cracked or worn down. Once you notice any unusual condition, switch off and unplug this product first and contact your local Fuji Xerox representative.

  • Page 17: Machine Installation

    Safety Notes Machine Installation Do not locate this product where people might step on or trip over the power cord. Friction or excessive pressure may generate heat and eventually cause electric shock or a fire accident. Never locate this product in the following places: •...
  • Page 18 Safety Notes Locate this product in a well-ventilated area. Do not obstruct ventilation openings of the product. Keep the minimum clearance as follows for ventilation and an access to the power plug. Unplug the product if an abnormal condition is noted. 100 mm 600 mm 775 mm...

  • Page 19: Operational Safety

    To avoid the risk of electric shock and a fire accident, switch off and unplug the product promptly in the following conditions, then contact your local Fuji Xerox representative. • The product emits smoke or its surface is unusually hot.
  • Page 20 RESET button TEST button If the circuit does not work properly, contact your local Fuji Xerox representative. Do not attempt to remove a paper jammed deeply inside the product, particularly a paper wrapped around a fuser or a heat roller. Otherwise, it may cause injuries or burns. Switch off the product promptly and contact your local Fuji Xerox representative.

  • Page 21: Consumable

    Safety Notes Ventilate well during extended operation or mass copying. It may affect the office air environment due to odor such as ozone in a poorly ventilated room. Provide proper ventilation to ensure the comfortable and safe environment. Consumable Store all consumables in accordance with the instructions given on the package or container. Do not use a vacuum cleaner for cleaning the spilled toner.

  • Page 22: Warning And Caution Labels

    Safety Notes Warning and Caution Labels Be sure to follow the warning and caution labels placed on the machine. Do not touch areas with labels indicating high voltage or temperature. This can cause an electric shock or burn. 1-10...

  • Page 23: Environment

    DocuPrint C1190 FS Black Print Cartridge that is recommended for this product. • For environmental protection and efficient use of resources, Fuji Xerox reuses returned print cartridges and drums to make recycle parts, recycle materials or energy recovery. •...

  • Page 24: Regulation

    • Consult the dealer or an experienced radio/TV technician for help. Changes and modifications to this equipment not specifically approved by Fuji Xerox may void the user's authority to operate this equipment. Product Safety Certification (CB) This product is certified by the following agency using the safety standards listed.

  • Page 25: Illegal Copies And Printouts

    Illegal Copies and Printouts Illegal Copies and Printouts Copying or printing certain documents may be illegal in your country. Penalties of fines or imprisonment may be imposed on those found guilty. The following are examples of items that may be illegal to copy or print in your country.

  • Page 26: Printer Specifications

    Printer Specifications Printer Specifications Physical Specifications Width: 425 mm ■ Depth: 507 mm ■ Height: 585 mm ■ Weight: 29 kg including consumables ■ Environmental Specifications To keep this product in a good performance and condition, always use it in the following environment: Ambient Temperature: 10°C 32°C ■...

  • Page 27: Performance Specifications

    Printer Specifications Performance Specifications Resolution Feature Standard Enhanced Copy / Print 300 x 300 dpi 600 x 600 dpi ■ Scan 600 x 600 dpi 1200 x 1200 dpi ■ 9600 x 9600 dpi (Gray and color only in TWAIN) *dpi: dots per inch Feature Standard...

  • Page 28: Controller Specifications

    Printer Specifications FAX Speed Faxing from Transmission speed Scanning speed Document glass Approx. 3 spp* Approx. 3 spp ■ (at standard resolution) Automatic document feeder Approx. 3 spp Approx. 5 spp ■ (at standard resolution) Approx. 7.5 spp (at fine resolution) *spp: seconds per page Controller Specifications Processor Speed...

  • Page 29: Printer Features

    Printer Features This chapter includes: Main Components and Their Functions on page 2-2 ■ Printer Configurations on page 2-5 ■ Printer Console on page 2-6 ■ System Settings Page on page 2-9 ■ Power Saver Mode on page 2-10 ■ Checking Status of Print Data on page 2-11 ■...

  • Page 30: Main Components And Their Functions

    Main Components and Their Functions Main Components and Their Functions This section includes: Front View on page 2-2 ■ Rear View on page 2-3 ■ Internal View on page 2-4 ■ Scanner on page 2-4 ■ Front View Automatic document feeder tray Output tray Side button Power switch...

  • Page 31: Rear View

    Main Components and Their Functions Rear View Automatic document feeder (ADF) Wall jack connector inlet USB port Ground fault interrupter Ethernet port Power cord connector Phone connector...

  • Page 32: Internal View

    Main Components and Their Functions Internal View Drum cartridge Fuser unit Print cartridge Belt unit Scanner Automatic document feeder cover Document Guide Document feeder tray Document glass...

  • Page 33: Printer Configurations

    Printer Configurations Printer Configurations Printer Configuration Features DocuPrint C1190 FS Memory Configuration 384MB Resolutions (dpi) B&W (black and white) maximum 600 x 600 Color maximum 600 x 600 Ethernet Interface 10 BASE-T/100 BASE-TX Manual Feeder Standard Tray 1 (250 sheets)

  • Page 34: Printer Console

    Printer Console Printer Console This section includes: Printer Console Layout on page 2-6 ■ System Settings Page on page 2-9 ■ Printer Console Layout One touch buttons Provides access to the first eight entries in the Fax address book. For example, you can press the Fax button, and then press the upper left < >...
  • Page 35 Printer Console Press to use the Copy, Fax, E-mail, and Scan menus Redial/Pause button on the display screen. Press the button to recall the last fax number used or Graphic display indicates status messages, menus, to insert pauses in fax numbers. and toner levels.
  • Page 36 Printer Console Clear All button Press once to return to the default main menu. All job settings are reset to default. Energy Saver button This light is on in Power Saver mode. Push the button to exit the Power Saver mode. Stop button Cancels the current print job.

  • Page 37: System Settings Page

    System Settings Page System Settings Page Your printer comes with a set of information pages to help you obtain the best results from your printer. Access these pages from the printer console. Printing a System Settings page To print the System Settings page to view current information about your printer, do the following: On the printer console, press the System button.

  • Page 38: Power Saver Mode

    Power Saver Mode Power Saver Mode The printer has a power saving feature which reduces power consumption during periods of inactivity. This feature operates in two modes: the Low Power mode and Sleep mode. As delivered, the printer switches to the Low Power mode 5 minutes after the last print job is printed. The printer then switches to the Sleep mode after another 6 minutes of inactivity.

  • Page 39: Checking Status Of Print Data

    Status Settings button: Displays the Status Settings screen and allows you to check the printer name, printer connection port, and printer status. For more information about SimpleMonitor, see Help: From the Start menu, select Programs. Select Fuji Xerox. Select SimpleMonitor for Asia-Pacific. Select SimpleMonitor Help. See also:...

  • Page 40: Displaying Optional Accessory Configuration And Paper Tray Settings

    Displaying Optional Accessory Configuration and Paper Tray Settings Displaying Optional Accessory Configuration and Paper Tray Settings Print the System Settings page to view the current information about your printer: On the printer console, press the System button. Select Report/List, and then press the OK button. Select System Settings, and then press the OK button to print.

  • Page 41: Printer Management Software

    Printer Management Software This chapter includes: Print and Scan Drivers on page 3-2 ■ CentreWare Internet Services on page 3-2 ■ Address Book Editor on page 3-3 ■ Express Scan Manager on page 3-3 ■ SimpleMonitor Software on page 3-3 ■...

  • Page 42: Print And Scan Drivers

    Print and Scan Drivers Print and Scan Drivers To access all of your printer’s features, install the print and scan drivers from the Software Pack CD-ROM. Print drivers enable your computer and printer to communicate and provide access to your printer ■...

  • Page 43: Address Book Editor

    Address Book Editor Address Book Editor The Address Book Editor provides a convenient interface for modifying the printer’s address book entries. With it you can create: Fax entries ■ Email entries ■ Server entries ■ When you start the software, if the printer is connected via USB, the Address Book Editor reads the printer’s address book.

  • Page 44: Network Basics

    Network Basics This chapter includes: Overview of Network Setup and Configuration on page 4-2 ■ Choosing a Connection Method on page 4-3 ■ Configuring the Network Address on page 4-5 ■ Installing the Print Drivers on page 4-9 ■...

  • Page 45: Overview Of Network Setup And Configuration

    Macintosh systems: Manually set the printer’s TCP/IP address on the printer console. ■ Print a System Settings page to verify the new settings. Note: If the Software Pack CD-ROM is not available, you can download the latest driver from the Fuji Xerox Web Site: http://www.fxprinters.com/...

  • Page 46: Choosing A Connection Method

    4-4 ■ Connecting via Ethernet and USB You can connect your DocuPrint C1190 FS through Ethernet, USB, or both at the same time. The available features for each connection type are shown in the following table. Connection Type...

  • Page 47: Connecting Via Usb

    Choosing a Connection Method Network Connection Depending on your particular setup, the following hardware and cabling are required for Ethernet. If you are connecting to one computer, an Ethernet RJ-45 crossover cable is required. ■ If you are connecting to one or more computers with an Ethernet hub, or cable or DSL router, two or ■...

  • Page 48: Configuring The Network Address

    Configuring the Network Address Configuring the Network Address This section includes: TCP/IP and IP Addresses on page 4-5 ■ Automatically Setting the Printer’s IP Address on page 4-5 ■ Dynamic Methods of Setting the Printer’s IP Address on page 4-6 ■...

  • Page 49: Dynamic Methods Of Setting The Printer's Ip Address

    Configuring the Network Address Dynamic Methods of Setting the Printer’s IP Address There are two protocols available for dynamically setting the printer’s IP address: DHCP (enabled by default) ■ AutoIP ■ You can turn on/off both protocols using the printer console, or use CentreWare IS to turn on/off DHCP. Note: You can print a report that includes the printer’s IP address.

  • Page 50: Manually Setting The Printer's Ip Address

    Configuring the Network Address Manually Setting the Printer’s IP Address Note: Verify that your computer has a properly configured IP address for your network. Contact your network administrator for more information. If you are on a network without a DHCP server, or in an environment where the network administrator assigns printer IP addresses, you can use this method to manually set the IP address.
  • Page 51 Configuring the Network Address Changing or Modifying the IP Address Using CentreWare IS CentreWare IS provides a simple interface that enables you to manage, configure, and monitor networked printers from your desktop using an embedded web server. For complete information about CentreWare IS, click the Help button in CentreWare IS to go to the CentreWare IS Online Help.

  • Page 52: Installing The Print Drivers

    4-11 ■ Available Drivers To access special printing options, use a Fuji Xerox print driver. Fuji Xerox provides drivers for a variety of page description languages and operating systems. The following print drivers are available: Print driver Source*...

  • Page 53: Installation Procedure (Windows 2000 Or Later)

    Installing the Print Drivers Installation Procedure (Windows 2000 or later) The procedure for installing the print driver differs depending on how DocuPrint C1190 FS and the computer are connected. Installing when connected via TCP/IP ■ Installing when connected via USB ■...

  • Page 54: Installation Procedure (Mac Os X 10.3.9 - 10.4.11 And 10.5)

    Installing the Print Drivers In the General tab, click Print Test Page. A dialog box for confirming if printing was done properly is displayed Check the print result, and click Yes if the result is satisfactory. Installation Procedure (Mac OS X 10.3.9 - 10.4.11 and 10.5) To install the print driver from the Software Pack CD-ROM: Start Macintosh.

  • Page 55: Adding A Printer (Mac Os X 10.3.9 - 10.4.11)

    Installing the Print Drivers Adding a Printer (Mac OS X 10.3.9 - 10.4.11) As an example, this section describes how to add a printer on a Mac OS X 10.4. Start Macintosh. Check that the machine’s port is set to Enable. When using IP Printing ■...
  • Page 56 Installing the Print Drivers When using Rendezvous Note: When automatically detecting the printer on the IP network with Mac OS X v10.4.11, select Bonjour. Select Rendezvous. Select FX from Printer Model, and select the printer to be used. Click Add. This completes the addition of a printer.

  • Page 57: Adding A Printer (Mac Os X 10.5)

    Installing the Print Drivers Adding a Printer (Mac OS X 10.5) When using a USB port, execute the following procedure. If not using a USB port, proceed to Step 2. 1) If the USB cable is connected, temporarily disconnect it. 2) Connect the machine and the computer with the USB cable.

  • Page 58: Printing Basics

    Printing Basics This chapter includes: Supported Paper and Media on page 5-2 ■ About Paper on page 5-6 ■ Setting Paper Types and Sizes on page 5-8 ■ Loading Paper on page 5-9 ■ Selecting Printing Options on page 5-14 ■...

  • Page 59: Supported Paper And Media

    Using paper that is not appropriate for the printer can cause paper jams, image quality problems, or printer failure. To achieve the best performance from your printer, we recommend you to use only the paper described in this section. When using paper other than that recommended, contact the Fuji Xerox local representative office or an authorised dealer.

  • Page 60: Paper Usage Guidelines

    Supported Paper and Media Paper Usage Guidelines The printer tray accommodate most sizes and types of paper and other specialty media. Follow these guidelines when loading paper and media in the tray: Envelopes can be printed from Tray 1 and the Manual Feeder. ■...

  • Page 61: Automatic Document Feeder Guidelines

    Supported Paper and Media Automatic Document Feeder Guidelines The document feeder accommodates the following original sizes: Width: 139.7 mm (5.5") - 215.9 mm (8.5") ■ Length: 139.7 mm (5.5") - 355.6 mm (14") ■ The weight range includes 50 - 125 gsm. Follow these guidelines when loading originals into the document feeder: Load originals face up so that the top of the document enters the printer first.

  • Page 62: Paper That Can Damage Your Printer

    Supported Paper and Media Paper That Can Damage Your Printer Your printer is designed to use a variety of media types for print jobs. However, some media can cause poor output quality, increased paper jams, or damage to your printer. Unacceptable media includes: Rough or porous media ■...

  • Page 63: About Paper

    About Paper About Paper Using unsuitable paper may lead to paper jams, poor print quality, breakdown and damage to your printer. In order to use the features of this printer effectively, use the suggested paper that is recommended here. Usable Paper The types of paper that can be used on this printer are as follows: Manual Feeder Paper Size...
  • Page 64 About Paper Tray 1 Paper Size A4 (210 x 297 mm) A5 (148 x 210 mm) B5 (182 x 257 mm) Letter (8.5 x 11") Folio (8.5 x 13") Legal (8.5 x 14") Executive (7.25 x 10.5") No. 10 (4.125 x 9.5") Monarch Envelope (3.875 x 7.5") Portrait Monarch Envelope (3.875 x 7.5") Landscape DL Envelope (110 x 220 mm) Portrait...

  • Page 65: Setting Paper Types And Sizes

    Setting Paper Types and Sizes Setting Paper Types and Sizes Setting Paper Tray When loading paper in Tray 1, set the paper size and type on the printer console before printing. This section describes how to set the paper size and type on the printer console. See also: Description of Menu Items on page 9-4...

  • Page 66: Loading Paper

    Loading Paper Loading Paper This section includes: Loading Paper in the Manual Feeder on page 5-9 ■ Loading Paper in Tray 1 on page 5-11 ■ Loading Paper in the Manual Feeder You can print on the following types of media: Plain paper ■...
  • Page 67 Loading Paper To load paper in the Manual Feeder: Adjust the width guides to the print media's width. Hold both sides of the print media facing down close to the single sheet feeder, and push it into the machine until it automatically feeds. Note: •Do not force the print media into the Manual Feeder.

  • Page 68: Loading Paper In Tray 1

    Loading Paper Loading Paper in Tray 1 Use Tray 1 for a wide range of media including: Plain paper ■ Thin card stock ■ Thick card stock ■ Glossy paper ■ Thick Glossy paper ■ Labels ■ See also: Printing on Specialty Media on page 5-24 Loading Paper in Tray 1 This section describes how to load paper in Tray 1.
  • Page 69 Loading Paper Squeeze the blue tab on the length guide, and then slide the guide until the arrow lines up with the appropriate paper size. The guide clicks into place. The length guide extends beyond the edge of the tray for paper that is longer than 297 mm. Before loading the print media, flex the sheets back and forth, and then fan them.
  • Page 70 Loading Paper Insert the tray into the printer, and push until it stops. Important: Do not use excessive force on the tray. Doing so could damage the tray or the inside of the printer. 5-13...

  • Page 71: Selecting Printing Options

    From the pop-up menu, select Printing Preferences or Properties. Select the Printing Preference button. The FX DocuPrint C1190 FS PCL6 Printing Preference screen appears. Select the Advanced tab, and then click the Printing Defaults button. Make selections on the driver tabs, and then click the OK button to save your selections.

  • Page 72: Selecting Options For An Individual Job (Windows)

    With the desired document or graphic open in your application, access the Print dialog box. Select the DocuPrint C1190 FS and click its Properties button to open the print driver. Make selections from the driver tabs. See the following table for specific printing options.
  • Page 73 Selecting Printing Options PCL Printing Options for Windows Operating System Driver Tab Printing Options Layout tab Image Orientation ■ Multiple-Up ■ Booklet / Poster / Mixed Document / Rotation ■ Fit to New Paper Size ■ Specify Zoom ■ Image Shift / Print Position ■...

  • Page 74: Selecting Options For An Individual Job (Macintosh)

    Selecting Printing Options Selecting Options for an Individual Job (Macintosh) To select print settings for a particular job, change the driver settings before sending the job to the printer. With the document open in your application, click File, and then click Print. Select the desired printing options from the menus and drop-down lists that are displayed.
  • Page 75 Selecting Printing Options Printing options for Macintosh Item Printing Options Printer Features or Fuji Xerox Feature Basic ■ Output Color ■ Paper Tray ■ Paper Type ■ Size Mismatch ■ Detail Settings ■ Image Type ■ Image Rotation (180deg) ■...

  • Page 76: Selecting 2 Sided Printing

    Selecting 2 sided Printing Selecting 2 sided Printing The manual 2 sided printing (or duplex printing) feature allows you to print on both sides of a sheet of paper. You can use the Manual Feeder or Tray 1 for manual 2 sided printing. When you perform manual 2- sided printing, the printer first prints the even-numbered pages on the front side (side 1) of each sheet.

  • Page 77: Manual 2 Sided Printing From The Manual Feeder

    Selecting 2 sided Printing Click OK in the Print dialog box to start printing. Important: When you start manual 2 sided printing, the instruction window appears. If you close this window, you cannot display the window again. Do not close the window until the 2 sided printing has completed.
  • Page 78 Selecting 2 sided Printing Repeat Step 1 to print the rest of the even-numbered pages (page 2, page 4, page 6). After the even-numbered pages have been printed, the message shown below appears. Print the odd-numbered pages (side 2). Remove the stack of the printed output and flip the stack over. Insert one sheet at a time into the Manual Feeder with the blank side facing down, starting from the sheet on top of the stack that you have flipped over.

  • Page 79: Manual 2 Sided Printing From Tray 1

    Selecting 2 sided Printing Manual 2 sided Printing from Tray 1 This section explains how to print a 2 sided job using Tray 1. The procedure uses a six-page document as an example. Note: You cannot print on both sides of the paper if the document consists of various sizes of paper. For information on how to load paper in Tray 1, refer to Loading Paper in Tray 1 on page 5-11.
  • Page 80 Selecting 2 sided Printing Push Tray 1 all the way into the printer. Important: When inserting the tray, be careful not to get your fingers caught between the tray and the printer. Press the OK button to print the odd-numbered pages (side 2). The printer starts printing odd- numbered pages in the order of page 1 (on the reverse side of page 2), page 3 (on the reverse side of page 4), then page 5 (on the reverse side of page 6).

  • Page 81: Printing On Specialty Media

    Printing on Specialty Media Printing on Specialty Media This section includes: Printing Envelopes on page 5-24 ■ Printing Labels on page 5-26 ■ Printing Glossy Paper on page 5-30 ■ Printing Custom Size Paper on page 5-33 ■ Printing Envelopes Envelopes can be printed from the Manual Feeder and Tray 1.
  • Page 82 To print on envelopes using the Macintosh print driver, display the Paper/Output tab. From the File menu, select Print. From the drop down list, select Fuji Xerox Feature. From the Feature Sets, select Basic. From Output Color, select Color or Black and White.

  • Page 83: Printing Labels

    Printing on Specialty Media Printing Labels Labels can be printed from the Manual Feeder and Tray 1. To order paper or specialty media, contact the Fuji Xerox local representative office or an authorised dealer. See also: About Paper on page 5-6 Guidelines Do not use vinyl labels.
  • Page 84 Printing on Specialty Media Printing Labels from the Manual Feeder Adjust the width guides to the print media's width. Hold both sides of the print media facing down close to the single sheet feeder, and push it into the machine until it automatically feeds. Note: •Do not force the print media into the single sheet feeder.
  • Page 85 Printing on Specialty Media Printing Labels from Tray 1 Pull the tray out of the printer. If necessary, open the paper guides: Squeeze the tab on the length guide, and then slide it back. The guide clicks into place. ■ Slide the side guides outward.
  • Page 86 Printing on Specialty Media Insert the label sheets into the tray. Place the side to be printed face up with the top of the page toward the front of the printer. Note: Do not load the paper above the fill line indicated on the tray. Overloading the tray may cause jams.

  • Page 87: Printing Glossy Paper

    Printing on Specialty Media Printing Glossy Paper Glossy paper can be printed from any tray. It can be printed on both sides. To order paper or specialty media, contact the Fuji Xerox local representative office or an authorised dealer. Guidelines Do not open sealed packages of glossy paper until you are ready to load them into the printer.
  • Page 88 Printing on Specialty Media Printing Glossy Paper from Tray 1 When printing Glossy Paper from Tray 1, load one sheet of paper into the tray at a time. Pull the tray out of the printer. If necessary, open the paper guides: Squeeze the tab on the length guide, and then slide it back.
  • Page 89 Printing on Specialty Media If necessary, press the paper guides inward to fit the paper. Note: When the paper guides are adjusted correctly, there may be a small space between the paper and the guides. Insert the tray into the tray slot, and push the tray completely into the printer. On the printer console, select the glossy paper type: Press the System button.

  • Page 90: Printing Custom Size Paper

    Printing Custom Size Paper Printing Custom Size Paper This section explains how to print on custom size paper using the PCL print driver. Custom size paper can be loaded in Tray 1 and the Manual Feeder. The way to load custom size paper in the paper tray is the same as the one to load standard size paper.

  • Page 91: Printing On Custom Size Paper

    Printing Custom Size Paper Printing on Custom Size Paper Use the following procedures to print using either the PCL or Macintosh print drivers. Using the PCL Driver To print on custom size paper using the PCL print driver: Note: The way to display the printer Properties dialog box differs according to the application software. Refer to the manual of your respective application software.

  • Page 92: Printing Confidential Document - Secure Print

    Printing Confidential Document - Secure Print Printing Confidential Document - Secure Print About Secure Print Secure Print is a feature that allows you to assign a password to a print job from the computer, send it to the printer for temporarily storing, and start printing the data from the printer console. You can also store the print data in the printer without attaching a password.
  • Page 93 Printing Confidential Document - Secure Print Printing from the Printer Console To print data stored in the printer by Secure Print: Note: You can also delete, without printing, secure print data stored in the printer. See System Settings page 9-12. On the printer console, press the Job Status button to display Print Menu.

  • Page 94: Print After Checking Printing Result - Sample Print

    Print After Checking Printing Result - Sample Print Print After Checking Printing Result - Sample Print About Sample Print Sample Print is a feature that allows you to store the print data of multiple copies in the memory, print out only the first set to check the print result and if satisfactory, print the remaining copies from the printer console.
  • Page 95 Print After Checking Printing Result - Sample Print Printing from the Printer Console To print and delete data stored in the printer by Sample Print: On the printer console, press the Job Status button to display the Job Status menu. Select Print Menu, and then press the OK button.

  • Page 96: Copying

    Copying This chapter includes: Basic Copying on page 6-2 ■ Adjusting Copying Options on page 6-3 ■...

  • Page 97: Basic Copying

    Basic Copying Basic Copying Use either the document glass or the document feeder to make copies. Load the originals to be copied and follow the steps below to make copies. To clear the settings from the previous job, press the Clear All button once.

  • Page 98: Adjusting Copying Options

    Adjusting Copying Options Adjusting Copying Options This section includes: Basic Settings on page 6-3 ■ Image Adjustments on page 6-5 ■ Image Placement Adjustments on page 6-8 ■ Output Adjustments on page 6-10 ■ Basic Settings You can change the following basic settings when making copies: Selecting Black and White or Color Copies on page 6-3 ■...
  • Page 99 Adjusting Copying Options Selecting a Tray to Use for Copies In some cases, you may want to make copies on letterhead or colored paper. After loading the special paper in a tray, select the tray to use for your copies. To select the tray for copying special paper: On the printer console, press the Copy button.

  • Page 100: Image Adjustments

    Adjusting Copying Options Image Adjustments You can change the following image adjustment settings: Reducing or Enlarging an Image on page 6-5 ■ Making an Image Lighter or Darker on page 6-5 ■ Adjusting the Sharpness on page 6-6 ■ Adjusting the Color Saturation on page 6-6 ■...
  • Page 101 Adjusting Copying Options Adjusting the Sharpness To adjust the sharpness of an image: On the printer console, press the Copy button. Select Sharpness, and then press the OK button. Press the Up Arrow or Down Arrow button to select the sharpness setting. Sharper: Makes the copy softer than the original.
  • Page 102 Adjusting Copying Options Setting Auto Exposure Paper that is less white, like newspaper or ivory-colored paper, can cause the printer to apply toner to a copy of a document or image so that the background matches the original. This function is called Auto Exposure.

  • Page 103: Image Placement Adjustments

    Adjusting Copying Options Image Placement Adjustments You can change the following image placement adjustment settings: Printing Multiple Images on a Sheet (N-Up) on page 6-8 ■ Selecting the Copy Margins for All Copy Jobs on page 6-9 ■ Printing Multiple Images on a Sheet (N-Up) You can capture two images from two different originals and copy them to a single sheet of paper.
  • Page 104 Adjusting Copying Options Selecting the Copy Margins for All Copy Jobs The System settings menu allows you to select the margins for All Copy Jobs, or individual jobs.To select the margins for individual jobs, see Selecting the Margins for Individual Jobs on page 6-9.

  • Page 105: Output Adjustments

    Adjusting Copying Options Output Adjustments You can change the following output adjustment settings: Collating Copies on page 6-10 ■ Collating Copies When you make several copies of a multi-page document, you can collate the output. For example, if you are making three single-sided copies of a six-page document, the copies are printed in the following order. When selecting On: 1, 2, 3, 4, 5, 6, 1, 2, 3, 4, 5, 6, 1, 2, 3, 4, 5, 6.

  • Page 106: Scanning

    Scanning This chapter includes: Scanning Overview on page 7-2 ■ Installing the Scan Driver on page 7-3 ■ Loading Documents for Scanning on page 7-5 ■ Scanning to a USB Connected Computer (Windows) on page 7-6 ■ Scanning to a Computer on a Network on page 7-8 ■...

  • Page 107: Scanning Overview

    Scanning Overview Scanning Overview You can connect your DocuPrint C1190 FS to a computer via Ethernet, USB, or both at the same time. The scanning features available for USB or Ethernet are listed in the following table. Connection Type Available Scanning Features When connected via USB you can: Scan an image into an application.

  • Page 108: Installing The Scan Driver

    Installing the Scan Driver Installing the Scan Driver If you plan to import scanned images directly into an application (such as Photoshop or Word), or scan images directly to your computer, you must install a scan driver. Installing the Scan Driver (Windows) To install the scan driver from the Software Pack CD-ROM: Turn off the printer.

  • Page 109: Installing The Scan Driver (Macintosh)

    Installing the Scan Driver Installing the Scan Driver (Macintosh) To install the Scan driver from the Software Pack CD-ROM: Start Macintosh. Insert the CD-ROM into the CD-ROM drive. Open MacOSX 10.3-10.5 folder. Double-click C1190 FS Scan Installer. The installer starts and the Authenticate window opens. Enter the Administrator’s user name and password, then click OK.

  • Page 110: Loading Documents For Scanning

    Loading Documents for Scanning Loading Documents for Scanning Position the original document to be scanned as shown below. Document Feeder Document Glass Insert originals face up with the top of the page Lift the document feeder or the document glass cover, entering the feeder first.

  • Page 111: Scanning To A Usb Connected Computer (Windows)

    Press the Up Arrow or Down Arrow button to select a format. Press the OK button. Press the Start button. A DocuPrint C1190 FS dialog box will appear on your computer asking you to launch to manage the scanned file. Select DocuPrint C1190 FS Express Scan Manager, and then click OK.

  • Page 112: Scanning To A Usb Connected Computer (Macintosh)

    The Image Capture Devices screen appears. From TWAIN device, select FX DocuPrint C1190 FS. Note: If you register FX DocuPrint C1190 FS, it is displayed under Browse Device from the next time you scan. Select Use TWAIN software. Click the Connect button.

  • Page 113: Scanning To A Computer On A Network

    Scanning to a Computer on a Network Scanning to a Computer on a Network This section includes: Setting Up Scanning to a Computer on page 7-8 ■ Scanning to a Computer on a Network on page 7-12 ■ Setting Up Scanning to a Computer Before using the printer as a scanner on a network, you must do the following: Create a shared folder on the computer ■...
  • Page 114 Before scanning, you must create an address for your printer to scan to. There are two ways to create the address: Create the address with CentreWare IS (requires Ethernet connection). ■ Create the address with Xerox Address Book Editor (requires USB connection). ■ Using CentreWare IS to Create an Address To configure the address using CentreWare IS: Launch your web browser.
  • Page 115 To use the Address Book Editor, your computer must be connected to the printer with a USB cable. For Windows: On the Start menu, select Programs > Fuji Xerox > DocuPrint C1190 FS > Address Book Editor. In the left-pane of the Address Book Editor, right-click the Server icon and then select New.
  • Page 116 Scanning to a Computer on a Network For Macintosh: Open the Applications folder, and then select Fuji Xerox/DocuPrint C1190 FS/Address Book Editor. In the left-hand pane of the Address Book Editor, double-click the Server icon. The Server Address dialog box opens.

  • Page 117: Scanning To A Computer On A Network

    Scanning to a Computer on a Network Scanning to a Computer on a Network If you haven’t created a shared folder and an address for the printer to use, see Setting Up Scanning to a Computer on page 7-8. To scan to a computer on a network: On the printer console, click the Scan button.

  • Page 118: Scanning To Email

    Scanning to Email Scanning to Email This section includes: Setting Up the SMTP Server on page 7-13 ■ Using CentreWare IS to Create an Address on page 7-13 ■ Scanning to Email on page 7-14 ■ Setting Up the SMTP Server To use the scan to email feature you first need to set up your SMTP server information.

  • Page 119: Scanning To Email

    Scanning to Email Scanning to Email To scan to email: On the printer console, click the Email button. Select Email to, and then press the OK button. Choose the method for selecting the recipient: To manually enter the email address, select Keypad to enter the E-mail address, and then press ■...

  • Page 120: Scanning To A Ftp Server

    Before scanning, you must create an address for your printer to scan to. There are two ways to create the address: Using CentreWare IS to create the address ■ Using the Xerox Address Book Editor to create the address ■ Using CentreWare IS to Create an Address To configure the address using CentreWare IS: Launch your web browser.

  • Page 121: Scanning To A Ftp Server

    Note: To use the Address Book Editor, your computer must be connected to the printer with a USB cable. Windows: On the Start menu, select Programs > Fuji Xerox > DocuPrint C1190 FS > Address Book Editor. Macintosh: Open the Applications folder, and then select Fuji Xerox/DocuPrint C1190 FS/Address Book Editor.

  • Page 122: Scanning Images Into An Application

    Scanning Images into an Application Scanning Images into an Application You can import images directly from the scanner into Windows or Macintosh applications on your computer. Note: The printer must be connected to the computer with a USB cable. This section includes: Scanning an Image into a Windows Application (TWAIN) on page 7-17 ■...

  • Page 123: Using The Wia Image Manager In A Windows Application

    Scanning Images into an Application Using the WIA Image Manager in a Windows Application You can scan and import images into an application using the WIA Image Manager on Windows XP, Windows Server 2003, Windows Vista, and Windows Server 2008. Note: The printer must be connected to the computer with a USB cable.

  • Page 124: Adjusting Scanning Options

    Adjusting Scanning Options Adjusting Scanning Options This section includes: Adjusting the Default Scan Settings on page 7-19 ■ Changing the Scan Settings for an Individual Job on page 7-21 ■ Adjusting the Default Scan Settings This section includes: Setting the Color Mode on page 7-19 ■...
  • Page 125 Adjusting Scanning Options Setting the Scan Resolution You may want to change the scan resolution depending on the way you plan to use the scanned image. Scan resolution affects both the size and image quality of the scanned image file. The higher the scan resolution, the larger the file size.

  • Page 126: Changing The Scan Settings For An Individual Job

    Adjusting Scanning Options Automatically Suppressing Background Variations When scanning documents with a dark background such as newspapers, the printer automatically can detect the background and whiten it when outputting the image. To turn on/off automatic suppression: Press the System button. Select Defaults Settings, and then press the OK button.

  • Page 127: Faxing

    Faxing This chapter includes: Fax Setup on page 8-2 ■ Basic Faxing on page 8-4 ■ Using the Address Book When Faxing on page 8-7 ■ Selecting Fax Options for Individual Jobs on page 8-13 ■ Changing the Default Fax Job Settings on page 8-14 ■...

  • Page 128: Fax Setup

    Fax Setup Fax Setup This section includes: Setting up your printer for Fax on page 8-2 ■ Installing the Fax driver (Macintosh user only) on page 8-3 ■ Setting up your printer for Fax Before faxing, you need only to ensure that the telephone line is plugged in, and select a country and telephone number for the printer.

  • Page 129: Installing The Fax Driver (Macintosh User Only)

    From the Protocol drop down list, select Line Printer Daemon-LPD. Enter the printer’s IP address in the Address entry box. From the Print using drop down list, select FX DocuPrint C1190 FS FAX driver. Press the Add button. Close the Print & Fax screen.

  • Page 130: Basic Faxing

    Basic Faxing Basic Faxing This section includes: Sending a Fax from the Printer on page 8-4 ■ Sending a Fax from Your Computer (Windows) on page 8-5 ■ Sending a Fax from Your Computer (Macintosh) on page 8-6 ■ Note: Before faxing you must set the country code and fax number for the printer.

  • Page 131: Sending A Fax From Your Computer (Windows)

    To send a fax from a Windows 2000, Windows XP, Windows Server 2003, Windows Server 2008,or Windows Vista application: Access the application’s Print dialog box, select your DocuPrint C1190 FS, and then click the Properties button to open the print driver. In some applications, the Properties button may instead be the Preferences button.

  • Page 132: Sending A Fax From Your Computer (Macintosh)

    Basic Faxing Sending a Fax from Your Computer (Macintosh) You can send a fax to the printer from an application on your Macintosh computer. To use the LAN Fax function you need to have the Macintosh Fax driver installed. For information about the installation procedure, see Installing the Fax driver (Macintosh user only) on page 8-3.

  • Page 133: Using The Address Book When Faxing

    Using the Address Book When Faxing Using the Address Book When Faxing You can create and save fax information for individuals or groups to whom you often send faxes. This saves time so that you can quickly select saved names and numbers without having to re-enter them each time you want to send a fax.
  • Page 134 To use the Address Book Editor, your computer must be connected to the printer with a USB cable. Windows: On the Start menu, select Programs > Fuji Xerox > DocuPrint C1190 FS > Address Book Editor, and then click OK.
  • Page 135 Using the Address Book When Faxing Faxing to an Individual in the Address Book To fax to an individual in the address book: On the printer console, press the Fax button. Select Fax to, and then press the Forward Arrow button. Select Phone Book, and then press the Forward Arrow button.

  • Page 136: Faxing To A Group

    Using Address Book Editor to Create a Group To create a fax group with the Address Book Editor: Windows: On the Start menu, select Programs > Fuji Xerox > DocuPrint C1190 FS > Address Book Editor, and then click OK.
  • Page 137 Using the Address Book When Faxing The Group Dial dialog box appears. The Address Book Editor automatically assigns the Group ID to the first empty entry. To manually specify the Group ID, click Specify an Address Number, and then type a value from 1 to 6. Type a group name.
  • Page 138 Editing Group Entries with the Address Book Editor To edit an existing fax group with the Address Book Editor: Windows: On the Start menu, select Programs > Fuji Xerox > DocuPrint C1190 FS > Address Book Editor, and then click OK.

  • Page 139: Selecting Fax Options For Individual Jobs

    Selecting Fax Options for Individual Jobs Selecting Fax Options for Individual Jobs This section includes: Setting the Fax Resolution on page 8-13 ■ Making the Image Lighter or Darker on page 8-13 ■ Delay Sending a Fax on page 8-13 ■...

  • Page 140: Changing The Default Fax Job Settings

    Changing the Default Fax Job Settings Changing the Default Fax Job Settings To change the default fax settings: Press the System button. Select Defaults Settings, and then press the OK button. Select Fax Defaults, and then press the OK button. Press the Up Arrow or Down Arrow button to select the setting you want to change.

  • Page 141: Managing Fax Functions

    Managing Fax Functions Managing Fax Functions This section includes: Printing Transmission Reports on page 8-15 ■ Enabling or Disabling Secure Faxes on page 8-16 ■ Limiting Access to Fax and Scan Operations on page 8-17 ■ Limiting Who Can Send Faxes to the Printer on page 8-17 ■...

  • Page 142: Enabling Or Disabling Secure Faxes

    Managing Fax Functions Enabling or Disabling Secure Faxes When the Secure Receive Lock option is enabled, a password is required before faxes can be printed or removed. To enable or disable Secure Receive Lock: On the printer console, press the System button. Select Admin Menu, and then press the OK button.

  • Page 143: Limiting Access To Fax And Scan Operations

    Managing Fax Functions Limiting Access to Fax and Scan Operations Enabling the Scan Lock and Fax Lock option limits access to fax and scan operations by requiring a password to be entered before faxing or scanning. Taking Fax Lock as an example, the following procedure explains how to enable or disable the option. Use the same procedure to enable or disable Scan Lock.

  • Page 144: Printing Fax Reports

    Managing Fax Functions Printing Fax Reports Several fax reports are available to provide information about faxing activities, directories, and pending jobs. The Speed Dial report and the Address Book report display information about fax numbers, individual, or group recipients. The Fax Activity report provides information about completed fax jobs. The Fax Pending report provides a list of faxes waiting to be sent.

  • Page 145: Solving Fax Problems

    Solving Fax Problems Solving Fax Problems If the fax cannot be sent correctly, refer to the following table, and then perform the indicated operation. If the fax still cannot be sent correctly, even after performing the described operations, contact your service representative.

  • Page 146: Problems Receiving Faxes

    Solving Fax Problems Problems Receiving Faxes Symptom Cause Solution The received fax is blank. There may be a problem with the Check that the machine can make telephone connection or with the clean copies. If it can, have the caller caller’s fax machine.

  • Page 147: Using The Printer Console Menus And Keypad

    Using the Printer Console Menus and Keypad This chapter includes: Printer Console Menus on page 9-2 ■ Description of Menu Items on page 9-4 ■ Entering Text on the Printer Console on page 9-17 ■...

  • Page 148: Printer Console Menus

    Printer Console Menus Printer Console Menus This section includes: Power On Wizard on page 9-2 ■ Menu Configuration on page 9-2 ■ Changing Menu Settings on page 9-3 ■ Power On Wizard When first turning on the power of the printer, the initial settings menu is displayed on the panel. You can set the following items with the initial settings.

  • Page 149: Changing Menu Settings

    Printer Console Menus System Settings: Use this menu to configure the printer operation settings, such as for alarm tones ■ and Power Saver Mode. Maintenance: Use this menu to perform maintenance tasks. ■ Secure Settings: Use this menu to set printer security settings such as locking the printer console. ■...

  • Page 150: Description Of Menu Items

    Description of Menu Items Description of Menu Items This section includes: Defaults Settings on page 9-4 ■ Tray Settings on page 9-6 ■ Report / List on page 9-6 ■ Meter Readings on page 9-7 ■ Admin Menu on page 9-7 ■...
  • Page 151 Description of Menu Items Scan Defaults Menu Scan to Network: Selects the scan destination. ■ File Format: Selects the file type of the scanned image. ■ Color: Selects the color mode, either color or black and white. ■ Color Button Set: Changes the setting of the Color button of the panel. ■...

  • Page 152: Tray Settings

    Description of Menu Items Tray Settings You can set paper size and paper type for Tray 1 under these menus. Paper Size ■ Paper Type ■ Display Screen: Specifies whether or not to display the message that prompts you to set the paper size ■...

  • Page 153: Meter Readings

    Description of Menu Items Meter Readings Displays the number of processed print jobs on the printer console. The meter is divided according to the color modes. Meter 1: Displays the total number of color prints. ■ Meter 2: Displays the total number of monochrome prints. ■...

  • Page 154: Print Language

    Description of Menu Items Print Language Use this menu to specify PCL settings. PCL Settings Output Size: Specifies the default paper size. ■ Orientation: The paper printing direction can be selected from Portrait and Landscape. The default is ■ Portrait. Font: Specifies the font used.

  • Page 155: Wired Network

    Description of Menu Items Wired Network Specifies printer settings affecting jobs sent to the printer through a network port. The settings in the Network Settings menu cannot be set when entering this menu during printing. You need to restart the printer to activate the new settings. After making the settings, turn off the printer, and then turn it back on again.
  • Page 156 Description of Menu Items Number of Redial: Specifies the number of redial attempts. ■ Int. of Redial: Specifies the time between redial attempts. ■ Ans Select: Specifies the receiving mode: ■ TEL Mode: Automatic fax reception is turned off. You can receive a fax by picking up the ■...
  • Page 157 Description of Menu Items DRPD Pattern: Specifies a distinctive ring pattern for use with DRPD service. DRPD Patterns are ■ specified by your telephone company. The patterns provided with your multifunction printer are shown below: Patter Pattern 2 Pattern 3 Pattern 4 Pattern 5 Pattern 6...
  • Page 158 Description of Menu Items Country: Specifies the country where the printer is used. ■ Note: Country must be set before faxes can be sent. System Settings The System Settings menu is used to configure basic printer settings, such as for alarm and Power Saver mode.
  • Page 159 Description of Menu Items Def.PrintPaperSize: Sets the default paper size setting for print and reports. ■ A4 (210 x 297 mm): (default) ■ Letter (8.5 x 11”) ■ Auto Job History: Specifies whether to automatically print information about the printed data that has ■...
  • Page 160 Description of Menu Items Longer Size: Select this when you want to have your jobs printed on the paper longer than the ■ paper size specified. Nearest Size: Select this when you want to have your jobs printed on the paper nearest to the paper ■...
  • Page 161 ■ Important: •Toner not recommended by Fuji Xerox may seriously damage the printer. Damage caused by such toner may not be covered by your warranty. •Unless all the copy jobs that are stored in the printer are completed, this setting cannot be changed.

  • Page 162: Panel Language

    Description of Menu Items Admin Reports Use this menu to print various types of reports and lists regarding printer usage. Speed Dial: Prints a report of the speed dial numbers. ■ Address Book: Prints a report of the address book email addresses. ■...

  • Page 163: Entering Text On The Printer Console

    Entering Text on the Printer Console Entering Text on the Printer Console The programming of recipient names, letters, accented characters, numbers and symbols can be entered much like using your cell phone keypad. Correcting Text To erase all entered text, press and hold down the Cancel button. ■...

  • Page 164: Troubleshooting

    Troubleshooting This chapter includes: Paper Jams on page 10-2 ■ Print Quality on page 10-12 ■ Problems With the Printer on page 10-20 ■ Printer Console Error Messages on page 10-23 ■ Getting Help on page 10-28 ■ 10-1...

  • Page 165: Paper Jams

    When removing jammed paper, do not try to remove paper or paper piece deep inside the machine. Also, do not try to remove paper wrapped around the heat roller. It can cause injury or burn. Switch off the machine immediately and contact the Fuji Xerox local representative office or an authorised dealer.
  • Page 166 Paper Jams Gently pull Tray 1 out of the printer. Pull out the jammed paper remaining inside the printer. If no jammed paper can be found or it is hard to remove the paper, go on to the next step. Push the side button (right side) and open the front cover.
  • Page 167 Paper Jams Remove any jammed paper. Make sure no torn pieces remain inside. Close the front cover. Caution: When closing the front cover, be careful not to get your fingers caught between (the left, right, top, or bottom edge of) the cover and the printer. Push the tray all the way into the printer.

  • Page 168: Paper Jams In Tray 1

    Paper Jams Paper Jams in Tray 1 Use the following procedure to clear an error displayed on the printer console. The error will not clear unless you open and close the front cover. Gently pull Tray 1 out of the printer. Remove the jammed paper and any paper that is wrinkled.
  • Page 169 Paper Jams Push the side button (right side) and open the front cover. Important: To protect the drum cartridge from exposure to bright light, close the front cover within 3 minutes. If the front cover remains open for more than 3 minutes, print quality may deteriorate. Remove any jammed paper.

  • Page 170: Paper Jams In The Fuser Unit

    Paper Jams Push the tray all the way into the printer. Caution: When inserting the tray, be careful not to get your fingers caught between the tray and the printer. Paper Jams in the Fuser Unit Important: • The fuser is hot. Do not touch areas with labels indicating high temperature and those surrounding the labels.
  • Page 171 Paper Jams Hold the fuser cover as shown in the figure and open the cover. Then, remove the jammed paper. Place the green levers on both sides of the fuser unit to their original positions. Close the front cover. Caution: When closing the front cover, be careful not to get your fingers caught between (the left, right, top, or bottom edge of) the cover and the printer.

  • Page 172: Paper Jams At The Automatic Document Feeder

    Paper Jams Paper Jams at the Automatic Document Feeder Note: Paper can jam in the ADF if the document feed tray is overfilled. Fill the document feed tray only up to the MAX line indicated on the tray. The procedure differs depending on the location of the paper. Remove paper in the ADF according to the following procedures.

  • Page 173: Paper Jams

    Paper Jams Close the ADF cover. If you cannot remove the paper in Step b), do as follows. Open the document cover, and gently remove any jammed paper. If the paper jam is at the paper exit area: ■ Open the ADF cover. Unlock the lever and pull out the paper to remove it.
  • Page 174 Paper Jams Close the ADF cover. 10-11...

  • Page 175: Print Quality

    When the print quality is poor, select the closest symptom from the following table to correct the problem. If the print quality does not improve after carrying out the appropriate action, contact the Fuji Xerox local representative office or an authorised dealer.
  • Page 176 Print Quality Symptom Reason/Action Stray black dots or white The paper is outside the recommended specification range. areas (drop outs) Replace the paper with a recommended type, and confirm that the printer console settings are correct. See About Paper on page 5-6. The transfer unit is old or damaged.
  • Page 177 Condensation inside the printer causes partial blanks or creased paper. Turn the printer on, and leave it on, for at least one hour to get rid of the condensation. If the problems still occurs, contact the Fuji Xerox local representative office or an authorised dealer.
  • Page 178 Print Quality Symptom Reason/Action Vertical blanks The laser is being blocked. Remove the drum cartridges and clean all debris from the laser len(s) with a lint free cloth. Do not expose the drum cartridge to direct sunlight or strong light. ■...

  • Page 179: Copy-Quality Problems

    When the copy quality is poor, select the closest symptom from the following table to correct the problem. If the copy quality does not improve after carrying out the appropriate action, contact the Fuji Xerox local representative office or an authorised dealer.

  • Page 180: Color Calibration

    Print Quality Color Calibration You can set up the printer to have it calibrate color automatically, or adjust it manually. Always calibrate the color when you relocate the printer. Calibrating the Color Automatically Use the following procedure to calibrate color automatically for your printer. Press the System button to display the System screen.
  • Page 181 Print Quality Determining Values On the Color RegiChart, there are two types of charts: Chart 1 (fast scan) and Chart 2 (slow scan). The Chart 1 is used to adjust the color for the fast scan direction, which is vertical to paper feed direction. The Chart 2 is used to adjust the color for the slow scan direction, which is horizontal to paper feed direction.
  • Page 182 Print Quality If “0” is not next to the straightest lines, determine the values and adjust again. Note: After printing the Color Registration Chart, do not turn off the printer until the printer motor has stopped running. Enabling Automatic Color Calibration Use the following procedure to automatically calibrate the color when installing a new drum cartridge.

  • Page 183: Problems With The Printer

    Problems With the Printer Problems With the Printer If you encounter a problem with your printer, use the following table to troubleshoot and fix the problem. For additional troubleshooting information, see Print Quality on page 10-12. WARNING: This equipment has been designed to restrict operator access to safe areas only. Operator access to hazardous areas is restricted with covers or guards, which would require a tool to remove.
  • Page 184 An error that you cannot correct by yourself has occurred. Record the displayed error message or error code, turn off the power, pull out the power plug from the outlet. contact the Fuji Xerox local representative office or an authorised dealer.
  • Page 185 The paper tray is not inserted properly. Push the paper tray completely into the printer. There is a foreign object inside the printer. Turn off the printer and remove the foreign object. contact the Fuji Xerox local representative office or an authorised dealer. 10-22...

  • Page 186: Messages About Supplies

    Printer Console Error Messages Printer Console Error Messages This section describes the messages displayed on the printer console. For details, see: Messages About Supplies on page 10-23 ■ Messages About the Printer and Other Items on page 10-24 ■ Network Related Errors on page 10-26 ■...

  • Page 187: Messages About The Printer And Other Items

    If the problem persists, contact the Fuji Xerox local representative office or an authorised dealer. Restart Printer MCU NVRAM Error A NVRAM error has occurred. Error 041-340 Restart the printer, and if the problem persists contact the Fuji Xerox local representative office or an authorised dealer. Error Code:xxxxxxxx Restart Printer 10-24...
  • Page 188 Error NNN-NNN relates to printer problems. Error NNN-NNN Turn the printer off and then on. Restart Printer If the error continues, contact the Fuji Xerox local representative office or an authorised dealer. RAM Error Memory malfunction. Contact your Xerox Customer Support Center.

  • Page 189: Network Related Errors

    Printer Console Error Messages Network Related Errors Message Condition/Reason/Action Email Error The SMTP server was not found. Use CWIS to verify that the address for the server is correct. Invalid SMTP Server Error 016-503 Press OK Button Email Error The POP3 server was not found. Use CWIS to verify that the address for the server is correct.
  • Page 190 Printer Console Error Messages Message Condition/Reason/Action Scan Error A fatal error occurred. Restart the printer. Error 116-396 or 116-987 If the error occurs again, contact the Fuji Xerox local representative office Restart Printer or an authorised dealer. 10-27...

  • Page 191: Getting Help

    Obtaining the Product Information on page 10-29 ■ Fuji Xerox provides several automatic diagnostic tools to help you produce and maintain print quality. Printer Console Messages The printer console provides you with information and troubleshooting help. When an error or warning condition occurs, the printer console displays a message informing you of the problem.

  • Page 192: Obtaining The Product Information

    In your print driver's Properties dialog box, click Detailed Settings tab and then About. Click Fuji Xerox Web Site. Your web browser launches and our web site is displayed. Follow the instructions on the web site and download an appropriate print driver.

  • Page 193: Maintenance

    Maintenance This chapter includes: Cleaning the Printer on page 11-2 ■ Replacing the Consumables on page 11-3 ■ Ordering Supplies on page 11-18 ■ Managing the Printer on page 11-20 ■ Checking Page Counts on page 11-24 ■ Printer Auditron on page 11-25 ■...

  • Page 194: Cleaning The Printer

    Cleaning the Printer Cleaning the Printer This section describes how to clean the printer in order to maintain it in good condition and print clean printouts all the time. WARNING: Before cleaning this product, turn off the machine and remove the power cord from the electrical outlet.

  • Page 195: Replacing The Consumables

    Replacing the Consumables Replacing the Consumables This section includes: Types of Consumables on page 11-3 ■ Replacing the Print Cartridges on page 11-5 ■ Replacing the Drum Cartridge on page 11-7 ■ Replacing the Fuser Unit on page 11-11 ■ Replacing the Feed Roller on page 11-13 ■...

  • Page 196: Fuser Unit

    Replacing the Consumables Fuser Unit The fuser unit is a component in the printer that uses heat and pressure to fuse toner onto paper. The fuser unit becomes very hot when the printer is in use, so do not touch it. When you replace the fuser unit, also replace the feed roller for Tray 1 at the same time.

  • Page 197: Replacing The Print Cartridges

    Replacing the Consumables Replacing the Print Cartridges The printer has print cartridges of four colors: black (K), yellow (Y), magenta (M), and cyan (C). When a print cartridge reaches its usable life-span, the following messages appear on the printer console. Message Action Insert XXXXPrint Cartridge...
  • Page 198 Replacing the Consumables Pull out the cartridge holder until it stops, and then pull out the print cartridge. Important: Be careful not to get your hands or clothes dirty with toner. If toner gets on your hands or clothes, wash it off immediately. Remove a new print cartridge from the box.

  • Page 199: Replacing The Drum Cartridge

    Replacing the Consumables Replacing the Drum Cartridge The drum cartridge consists of a photosensitive drum (drum) and a development unit. An electric charge is first projected to the drum and develops a print image on the drum's surface. When the drum cartridge reaches its usable life-span, the following messages appear on the printer console.
  • Page 200 Replacing the Consumables Hold the drum cartridge by the tabs at both ends, and slide the cartridge toward the front of the printer. Then, firmly hold the cartridge by both ends, and lift the cartridge out of the printer. Important: Make sure to firmly hold the drum cartridge to prevent it from falling on the belt unit.
  • Page 201 Replacing the Consumables Place the drum cartridge on a flat surface, and completely pull out the eight strips of yellow ribbons from the side of the drum cartridge. Important: Make sure to pull the yellow ribbons straight out horizontally. If pulled out diagonally, the ribbons may rip.
  • Page 202 Replacing the Consumables Turn the four lock levers clockwise by 90 degrees to lock the drum cartridge. Important: Do not turn the lock levers by more than 90 degrees with an excessive force. Hold the front protective cover by the tab on top, and carefully remove the cover from the drum cartridge.

  • Page 203: Replacing The Fuser Unit

    Replacing the Consumables Replacing the Fuser Unit The fuser unit is a component in the printer that uses heat and pressure to fuse toner onto paper. The fuser unit becomes very hot when the printer is in use, so do not touch it. When you replace the fuser unit, also replace the feed roller for Tray 1 at the same time.
  • Page 204 Replacing the Consumables Hold the fuser unit by both ends, and slightly lift the right side of the fuser unit to remove it from the printer. Remove a new fuser unit from its packaging. Hold the new fuser unit by both ends, and insert the left edge of the fuser unit into the holes inside the printer.

  • Page 205: Replacing The Feed Roller

    Replacing the Consumables Replacing the Feed Roller The feed roller is mounted on Tray 1. After replacing the fuser unit, replace the feed roller at the same time. Also, if multiple sheets are often fed at once, replacing the feed roller may solve the problem. Important: Switch off the printer and wait for 40 minutes for the fuser to cool down before removal.
  • Page 206 Replacing the Consumables Insert the feed roller into the axle until it clicks into place. Make sure that the projections fit completely into the slots and the roller hook resets into the groove in the axle. Load the paper removed in Step 2 into Tray 1. Push the tray all the way into the printer.

  • Page 207: Replacing The Adf Roll And Adf Pad

    Replacing the Consumables Replacing the ADF Roll and ADF Pad Install the ADF Roll and ADF Pad on the automatic document feeder. Remove any paper that is set on the Auto Document Feeder. Replace the ADF Roll and ADF Pad at the same time. Replacement Procedure Use the following procedure to replace the ADF Roll and ADF Pad.
  • Page 208 Replacing the Consumables Pinch the claws on both sides of the ADF Pad. Pull out the ADF Pad. Insert and align the leading edge of the ADF Pad in the bearings. Important: A spring is attached to the rear side of the ADF Pad. When inserting the ADF Pad, do not dislocate the spring.
  • Page 209 Replacing the Consumables Insert the ADF Pad into the machine. Insert and align the leading edge of the ADF Roll in the bearings, and turn the lever. Close the cover. 11-17...

  • Page 210: Ordering Supplies

    The printer console displays an error message when the supply must be replaced. To order supplies, contact the Fuji Xerox local representative office or an authorised dealer. Important: This printer is designed to provide the most stable performance and print quality when used with the recommended consumables.

  • Page 211: Recycling Supplies

    Ordering Supplies Recycling Supplies For environmental protection and efficient use of resources, returned print cartridges are reused as ■ parts, recycled materials, or reused for energy generation. Proper disposal of unwanted drum and print cartridges is required. Drum and toner cartridge containers ■...

  • Page 212: Managing The Printer

    Managing the Printer Managing the Printer This section includes: Checking or Managing the Printer with CentreWare IS on page 11-20 ■ Checking Printer Status with SimpleMonitor (Windows) on page 11-21 ■ Checking Printer Status Through E-mail on page 11-21 ■ Checking or Managing the Printer with CentreWare IS When the printer is installed in a TCP/IP environment, you can check printer status and configure settings using a web browser on a network computer.

  • Page 213: Checking Printer Status With Simplemonitor (Windows)

    Checking Printer Status with SimpleMonitor (Windows) SimpleMonitor is a tool that is installed with your Fuji Xerox print driver. It automatically checks the printer status when you send a print job. SimpleMonitor can check the paper size that is loaded into the tray, the status of the output tray, and the remaining amount of consumables, such as print cartridges.
  • Page 214 Managing the Printer Item Item to be configured Description Protocol Settings > E- Printer's E-mail Address, Select appropriate settings for sending and receiving e- mail mail. SMTP Server Address, SMTP Server Port Number, E-mail Send Authentication, Login Name, Password, SMTP Server Connection Status, POP3 Server Address, POP3 Server Port Number,...
  • Page 215 Managing the Printer Commands That Can Be Used in E-mail Text Use each command according to the following rules: Prefix all commands with “#”, and specify the #Password command at the top of the e-mail. ■ Command lines without “#” are ignored. ■...

  • Page 216: Checking

    Checking Page Counts Checking Page Counts The total number of printed pages can be checked at the printer console. Four meters are available: Meter 1, Meter 2, Meter 3, and Meter 4. The Meater Readings counts the number of pages printed properly. Single side color print (including N-up) is counted as one job, and 2-sided print (including N-up) is counted as two.

  • Page 217: Printer Auditron

    Printer Auditron Printer Auditron The printer provides Authentication and Auditron Administration features. The Authentication feature controls access to the printer's other features. Whereas the Auditron Administration feature manages the use of each feature of the printer. This section briefly explains the Authentication and Auditron Administration features and the settings required for both features.

  • Page 218: Configuring The Authentication And Auditron Administration Features

    Printer Auditron Configuring the Authentication and Auditron Administration Features Enabling User Authentication On CentreWare Internet Services, register the login information of users who are granted access to the printer. The printer allows or denies access based on the user IDs and passwords registered on CentreWare Internet Services.
  • Page 219 Printer Auditron Verify that User Account is displayed on the Print Auditron page. Click Edit User Account. On the Edit User Account page, enter User Account Number and click Edit. 11-27...
  • Page 220 Printer Auditron On the displayed page, enter each field and click Save. Note: The user ID and password set on this page will be used also on your print driver. If registering more than one user, click the Back button and repeat Steps 10 and 11. 11-28...

  • Page 221: Registering The Login Information On The Print Driver (Computer)

    Printer Auditron Registering the Login Information on the Print Driver (Computer) Configure the following settings under the Properties dialog box on your print driver. The printer will not print unless the user ID and password entered on your print driver match those registered on the printer. The following procedure sets the login information on your print driver.

  • Page 222: Moving The Printer

    Moving the Printer Moving the Printer CAUTION: • The machine (only the main unit including consumables) weighs 29kg. Make sure to carry the equipment by three or more persons. • When lifting the machine, face the front panel and firmly grip the recessed areas provided on both sides of the machine.
  • Page 223 Moving the Printer Disconnect the power cord, interface cable, and any other cables. Warning: Never touch a power cord with wet hands. Danger of electric shock exist. It can cause electric shocks. Remove any paper in the output tray and return the paper stopper to its original position. Pull out the paper tray from the printer and remove any paper in the tray, and then reinstall the tray.
  • Page 224 Moving the Printer Lift the printer and move it gently. Note: If the printer is to be moved over a long distance, the print cartridges should be removed to prevent toner from spilling and the printer should be packed inside a box. After transporting the printer: Adjust color before using it.
  • Page 225 Index Numerics see images through thin paper originals, 7-21 2 sided printing basic selecting, 5-19 copying, 6-2 black-and-white selecting for scanning, 7-19 activity report, 8-18 buttons, 2-7 adding entering pauses in phone numbers, 8-4 an individual, 8-7 inserting characters, 8-4 individual speed dial entry, 8-7 one touch, 2-6 address book...
  • Page 226 Index color calibration setting, 6-9 adjusting, 10-17 copy quality automatic adjustment, 10-17 problems, 10-16 determining values, 10-18 copying enabling/disabling automatic adjusting color saturation, 6-6 adjustment, 10-19 creating manual adjustment, 10-17 individual speed dial entry, 8-7 printing the Color Registration creating an administrator password, 3-2 chart, 10-17 custom paper color calibrationn...
  • Page 227 Index installing scan driver, 7-3 reports, 8-18 Macintosh, 4-9 sending a fax from your computer, 8-5 PCL, 4-9 sending a fax to a single recipient, 8-4 print and scan, 3-2 sending from the printer, 8-4 selecting 2 sided printing, 5-19 transmission report, 8-15 UNIX/Linux, 4-9 faxing...
  • Page 228 Index help labels, 5-26 resources, 2-12 guidelines, 5-26 how to check the meter, 11-24 printing from Tray 1, 5-27 letters selecting using the alphanumeric keypad, 8-4 images loading paper adjusting, 6-5 Tray 1, 5-11 adjusting placement, 6-8 Local Area Network (LAN), 4-5 importing into an application, 7-17 long paper, 5-33 lightening or darkening, 6-5...
  • Page 229 Index modifying the IP address using setting trays, 5-8 CentreWare IS, 4-8 setting types, 5-8 moving storage guidelines, 5-5 printer, 11-30 supported, 5-2 multiple images on a page, 6-8 thin originals, 7-21 types, 5-2 unacceptable media types, 5-5 usage guidelines, 5-3 network paper jams choosing a network connection, 4-3...
  • Page 230 Index problems, 10-20 Windows, 5-15 rear view, 2-3 Output Options tab, 5-15 setting the IP address, 4-5 Paper Quality tab, 5-15 printer console, 2-6 secure faxes, 8-16 entering text with, 9-17 selecting 2 sided, 5-19 error messages, 10-23 selecting individual job printing options layout, 2-6 Macintosh, 5-17 menus, 9-2...
  • Page 231 Index black-and-white images, 7-19 system, 9-12 changing settings for a single job, 7-21 setup color images, 7-19 scan to email, 7-13 default settings, 9-5 SMTP, 7-13 Express Scan Manager, 3-3 SimpleMonitor, 3-3 importing images into a Windows alerts, 10-28 application, 7-17 specialty media, 5-24 importing scanned images into a custom size paper, 5-33...
  • Page 232 Index TWAIN driver Macintosh importing scanned images into applications, 7-18 Windows scanning images into applications, 7-17 two sided printing selecting, 5-19 unacceptable paper and media, 5-5 usage guidelines paper, 5-3 USB, 4-4 scanning features, 7-2 scanning over, 7-6, 7-7 warning and error messages, 10-28 WIA image manager, 7-18 Windows importing scanned images into an...
  • Page 233 DocuPrint C1190 FS User Guide ME4326E2-1 (Edition 1) December 2008 Fuji Xerox Co., Ltd. Copyright © 2008 by Fuji Xerox Co., Ltd.

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