Chapter 31 Troubleshooting User Access Management; Troubleshooting Loss Of The Root Password - Juniper JUNOS OS 10.3 - SOFTWARE Manual

CHAPTER 31
Troubleshooting User Access
Management

Troubleshooting Loss of the Root Password

Problem
Solution
Copyright © 2010, Juniper Networks, Inc.
Troubleshooting Loss of the Root Password on page 505
If you forget the root password for the switch, you can use the password recovery
procedure to reset the root password.
NOTE: You need physical access to the switch to recover the root password.
To recover the root password:
Power off your switch by unplugging the power cord or turning off the power at the
1.
wall switch.
Insert one end of the Ethernet cable into the serial port on the management device
2.
and connect the other end to the console port on the back of the switch. See Figure
8 on page 505
Figure 8: Connecting to the Console Port on the EX Series Switch
505