Problems And Solutions - Xerox WorkCentre C226 User Manual

Fax Unit

Problems and Solutions

Problem
The machine does
not operate.
Dialing is not possi-
ble.
The receiving
machine does not
receive your fax.
The transmitted
image prints out
blank at the receiv-
ing side.
The transmitted
image is distorted.
Transmission does
not take place at the
specified time.
5-100
If you experience a problem with the fax function, first check the following table. If you
cannot solve the problem using the following table, see your Xerox WorkCentre C226
System Administration Guide.
Check
Is the fax power switch
turned on?
Is the telephone line properly
connected?
Is the machine power switch
turned on?
Is the machine in fax mode?
Does the receiving fax
machine have paper?
Does the receiving machine
support G3 transmission?
Are the sub-address and
passcode correct?
Is the receiving machine
ready to receive?
Was the original size
detected correctly?
Was the original placed so
that the correct side is
scanned?
If the receiving machine is
using thermal paper, was the
thermal paper loaded with
the wrong side out?
Were line conditions poor
due to thunder or another
reason?
Were the resolution and
exposure settings suitable?
Is the machine's clock set to
the correct time?
Solution
Turn on the fax power
switch.
Check the connections.
Turn the machine power
switch on.
Press the [IMAGE
SEND] key to set the
machine to fax mode.
Check with the operator
of the receiving
machine.
Check the transmittable
sizes.
Make sure the original is
placed so that the cor-
rect side is scanned.
Check with the operator
of the other machine.
Try the transmission
again.
Check the resolution and
exposure settings.
Set the clock to the cor-
rect time.
Xerox WorkCentre C226 User Guide
Page
"Fax power switch" on
page 5-2
"Line connection" on
page 5-1
Page 1-9
"Basic Procedure for
Sending Faxes" on
page 5-19
_
"Checking the Size of a
Loaded Original" on
page 5-12
"Loading a Document"
on page 5-11
_
_
"Selecting Resolution
and Exposure Settings"
on pages 5-14 and 5-
16.
"Operation procedure
common to all custom
settings" on page 1-39