Xerox DocuPrint 180 Reference Manual
Xerox DocuPrint 180 Reference Manual

Xerox DocuPrint 180 Reference Manual

Guide to performing routine maintenance
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Xerox DocuPrint
96/4635/180/2000
Series NPS/IPS
Guide to Performing Routine Maintenance
721P90060
Version 8.0
October 2002

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  • Page 1 Xerox DocuPrint 96/4635/180/2000 Series NPS/IPS Guide to Performing Routine Maintenance 721P90060 Version 8.0 October 2002...
  • Page 2 Printed in the United States of America. Publication number: 721P90060 Xerox® and all Xerox products mentioned in this publication are trademarks of Xerox Corporation. Products and trademarks of other companies are also acknowledged. Changes are periodically made to this document. Changes, technical...
  • Page 3: Table Of Contents

    Table of contents Safety ..........v Laser safety .
  • Page 4 Operator training ......... . 7-2 Xerox Customer Education ........7-3 Reporting billing meters .
  • Page 5: Safety

    The laser danger labels on the system are for Xerox service representatives and are on or near panels or shields that must be removed with a tool.
  • Page 6: Ozone Information: U. S. Only

    1-800-828-6571 to request the Xerox publication 600P83222, OZONE. Operation safety: U. S. Your Xerox equipment and supplies have been designed and tested to meet strict safety requirements. They have been approved by safety agencies, and they comply with environmental standards.
  • Page 7: Operation Safety: Europe

    Disconnect the power cord from the electrical outlet and call service to correct the problem. If you need any additional safety information concerning the equipment or materials Xerox supplies, call Xerox Product Safety at the following toll-free number in the United States: 1-800-828-6571 For customers outside the United States, contact your local Xerox representative or operating company.
  • Page 8: Electrical Supply

    This product should not be placed in a built-in installation unless proper ventilation is provided, please contact your Xerox representative for advice. Never push objects of any kind into the ventilation vents of the product.
  • Page 9: Maintenance

    A full declaration of conformity, defining the relevant directives and referenced standards, can be obtained from your Xerox representative. In order to allow this equipment to operate in proximity to...
  • Page 10: Radio And Telecommunications Equipment Directive (Europe Only)

    Radio and telecommunications equipment directive (Europe only) Certification to 1999/5/EC Radio Equipment and Telecommunications Terminal Equipment Directive: This Xerox product has been self-certified by Xerox for pan- European single terminal connection to the analog public switched telephone network (PSTN) in accordance with Directive 1999/5/EC.
  • Page 11: For Further Information

    For further information For more information on Environment, Health and Safety in relation to this Xerox product and supplies, please contact the following customer help lines: Europe:+44 1707 353434 USA:1 800 8286571 Canada:1 800 8286571 Guide to Performing Routine Maintenance...
  • Page 12 Safety Guide to Performing Routine Maintenance...
  • Page 13: Introduction

    Introduction This guide provides information on how to perform basic maintenance tasks on the Xerox DocuPrint 96, 4635, or 180. NOTE: You may be using the DocuPrint NPS/IPS software extension on a DocuPrint 2000 EPS system. The 2000 Series printer models are the 100, 135, 155, and 180. These printers are comparable in capabilities to the DocuPrint NPSIPS models 96, 4635, and 180.
  • Page 14 <ENTER> (for example, enter y). • Italics: Document and library names are shown in italics (for example, the Xerox DocuPrint NPS/IPS Guide to Managing Print Jobs). • Quotation marks: Keywords you can enter as arguments appear in quotes (for example, “USLetter”).
  • Page 15: Related Publications

    Warnings alert you to conditions that may affect the safety of people. Related publications The Xerox DocuPrint NPS/IPS documentation set includes the documents listed below. NOTE: For a list of IBM reference manuals for IPDS printing, refer to the Solutions Guide for IPDS Printing.
  • Page 16 Introduction • Submitting your Jobs from UNIX & DOS Quick Reference Card • Submitting your Jobs from Windows NT 4.0 (QuickPrint) Quick Reference Card • Submitting your Jobs Using Windows NT 4.0 Drivers Quick Reference Card The documentation set also includes an electronic version, the DocuPrint NPS/IPS Interactive Customer Documentation CD.
  • Page 17: Feeder Trays

    This chapter shows the steps needed to load and check feeder trays on the DocuPrint 96/4635/180 NPS/IPS, and explains what actions are necessary if paper stock is changed. NOTE: The number of feeder trays on your system depends on the number of feeder/stacker modules installed. Checking feeder trays Check the amount of paper remaining in each feeder tray by examining the green lights above the icons on the door of the...
  • Page 18: Loading Feeder Trays

    If a backup tray is not available, the printer stops. • The printer does not feed all the paper out of a tray. A stack of approximately 1/4 inch / 6 mm remains in the tray. Loading feeder trays It is important to load paper properly in the feeder trays to prevent jams and loss of production time.
  • Page 19: Loading Trays 1 And 2

    NOTE: If the printer has stopped due to a low paper condition, you do not need to press the Tray Unlock button.
  • Page 20 There will be some resistance. 5. Squeeze the lever against the back of the length guide and slide the guide toward the back of the printer. 6. Remove any paper remaining in the tray and set it aside to be placed on top of the new paper.
  • Page 21 Feeder trays CAUTION Do not load above the MAX line shown on the paper guide. 8. Pull the length guide forward to touch the back of the paper stack. Guide to Performing Routine Maintenance...
  • Page 22: Loading Trays 3, 4, 5, And 6

    10. Push the tray in slowly but firmly until it latches. Do not slam the tray closed. This can cause improper latching or machine damage. 11. If the printer stopped due to a low paper condition, press the Continue button on the printer control console to resume printing.
  • Page 23 4. Slide both length guides away from the paper. For the rear guide, squeeze the lever against the back of the length guide and slide the guide toward the back of the printer. 5. Remove any paper remaining in the tray and set it aside to be placed on top of the new paper.
  • Page 24 Feeder trays NOTE: The way you load the paper depends on the paper size required by the job. For paper longer than 14 inches, load the long edge against the back guide. 7. Slide both length guides back against the paper. 8.
  • Page 25 Feeder trays 9. If the printer has stopped due to a low paper condition, press the Continue button on the printer console to resume printing. Guide to Performing Routine Maintenance...
  • Page 26 Feeder trays 1-10 Guide to Performing Routine Maintenance...
  • Page 27: Output Trays And Bins

    This chapter discusses how to check and unload the trays and bins. If the printer has stopped due to a full output tray or bin and does not resume automatically when the tray or bin is emptied, press the Continue button on the printer control console.
  • Page 28: Checking And Unloading High-Capacity Stacker (Hcs) Bins

    (HCS) bins. The 96 NPS/IPS printer can have up to two high-capacity stacker bins. Each high-capacity tray holds 2500 sheets of 20lb (80 gsm) paper. (Refer to your Xerox DocuPrint 96/4635/180 System Overview for additional information on the high-capacity stacker bins.) NOTE: If you use large paper sizes such as A3 or 11 by 17 inches, the stacker may hold less than 2500 sheets.
  • Page 29 The bin elevator rises, and the bin is again ready for use. NOTE: If the bin is not empty, the elevator remains down, and a message appears on the printer control console and printer controller display telling you to empty the bin. Guide to Performing Routine Maintenance...
  • Page 30 Output trays and bins Guide to Performing Routine Maintenance...
  • Page 31: Fuser Agent

    This chapter describes the procedure for adding fuser lubricant in the printer. To add fuser agent: 1. Open the right and left doors of the printer and locate the fuser area. 2. Place a dropcloth on the floor under the fuser area.
  • Page 32 Fuser agent 4. Put on gloves. Fuser agent contains silicone, which can cause irritation upon contact with the eyes. Be sure to wash your hands with soap and water after you finish this procedure. 5. Locate the fuser agent reservoir, pull it out until it stops, and remove the reservoir cap by turning it counterclockwise.
  • Page 33 Fuser agent 6. Remove the cap from a new bottle of fuser agent and carefully pour the fuser agent into the reservoir, until the level reaches the MAX line. Guide to Performing Routine Maintenance...
  • Page 34 Fuser agent If any fuser agent spills on the floor, remove it immediately. Fuser agent spills make the floor slippery. Use of Xerox Film Remover (isopropynal alcohol) is recommended to clean up spills. The fuser reservoir has an anti-splash seal. Do not push the fuser agent bottle into the reservoir with excessive force, as this can damage the seal.
  • Page 35 11. Close the printer doors. NOTE: The fuser agent message disappears after the printer prints between 32 and 40 sheets. Since the sheets must be processed continuously, you may want to run 45 test pages in order to clear the message from the system (unless the current print job contains at least 40 pages).
  • Page 36 Fuser agent Guide to Performing Routine Maintenance...
  • Page 37: Adding Dry Ink

    Use the procedure on the following pages to add dry ink to your Xerox DocuPrint 96/4635/180/2000 Series NPS/IPS. To add dry ink: 1. Open the printer doors and locate the dry ink area on the left side of the printer. Guide to Performing Routine Maintenance...
  • Page 38 Adding dry ink 2. Place a dropcloth on the floor under the dry ink area. 3. Pull the empty dry ink cartridge out until it stops. 4. Move the green handle to the right (the unlatched position) to release the cartridge and lid. Guide to Performing Routine Maintenance...
  • Page 39 5. Turn a new, full cartridge of dry ink upside down and shake it well to loosen the contents thoroughly. 6. Insert the new cartridge into the printer until it stops. 7. Move the green handle to the left (the latched position) to secure the lid of the cartridge.
  • Page 40 If this does not remove the ink immediately, launder with detergent and cold water. Dry cleaners should be told that the spot is dry ink for a printer, so they will not use a solvent that sets the stain.
  • Page 41: Replacing The Dry Ink Waste Container

    This container must be replaced when full. To replace the dry ink waste container: 1. Open the right and left printer doors and locate the dry ink waste container. 2. Place a dropcloth on the floor under the dry ink waste container area.
  • Page 42 Replacing the dry ink waste container To prevent dry ink spills, do not tip or tilt the waste container. 3. Pull the full waste container out of the printer. 4. Remove the cap from the top of the full container and screw the cap onto the mouth of the container.
  • Page 43 If this does not remove the ink, launder with detergent and cold water. Tell dry cleaners that the spot is dry ink for a printer so they do not use a solvent that sets the stain.
  • Page 44 Replacing the dry ink waste container Guide to Performing Routine Maintenance...
  • Page 45: Cleaning

    This chapter describes the cleaning tasks you need to perform regularly on your printing system. Cleaning the keyboard, monitor, and the exterior of the printer controller Clean the exterior surfaces of your printer controller including monitor and keyboard, as required. Clean daily, if possible.
  • Page 46: Cleaning The Sensors And The Reflective Surfaces

    Sensors are usually cleaned by your Xerox service representative as part of regular maintenance. However, under certain conditions you may be directed to clean them yourself by the Xerox Customer Support Center or by your local operating company. 1. Brush or wipe the sensor window lightly.
  • Page 47: Cleaning The Q850 Sensor

    Cleaning the Q850 sensor To clean the Q850 sensor: 1. Open the printer right and left doors and locate area 4. 2. Raise the area 4 green handle until it locks into place. 3. Locate the Q850 sensor and gently wipe the sensor with a dry cleaning pad.
  • Page 48 Cleaning 4. Lower the area 4 green handle. 5. Close the printer doors. Guide to Performing Routine Maintenance...
  • Page 49: Cleaning The Q1011 Sensor And Mirror

    Cleaning the Q1011 sensor and mirror To clean the Q1011 sensor and mirror: 1. Open the right and left doors of the printer and locate the Q1011 sensor. 2. Apply a small amount of lens and mirror cleaner to a cleaning pad.
  • Page 50 Cleaning 4. Close the printer doors. Guide to Performing Routine Maintenance...
  • Page 51: Cleaning Additional Sensors

    Cleaning Cleaning additional sensors Open the top cover of the high-capacity stacker. Locate and clean the following sensors with a cleaning pad. Sensor Q1107 Sensor Q1107 is at the right front corner of the stacker, shown below. NOTE: For systems with more than one stacker, clean each Q1107 location.
  • Page 52: Q1106 And Q1166

    Cleaning Q1106 and Q1166 Raise the Bypass Transport upper baffle by lifting the green handle. Sensors Q1106 and Q1166 are shown below. Clean the sensors gently, with a cleaning pad. Guide to Performing Routine Maintenance...
  • Page 53: Sensor Q1164

    Sensor Q1164 Sensor Q1164 is on the last feeder/stacker module (the one containing the purge tray), as shown below. Clean the sensor gently, with a cleaning pad. Cleaning the 4mm cartridge tape drive Clean the 4mm cartridge tape drive every 25 hours of actual tape operation.
  • Page 54 Cleaning 2. Observe the green LED blinking slowly to indicate that the tape drive is automatically performing a cleaning cycle. NOTE: If the cleaning cartridge has been used for more than approximately 30 cleaning cycles, the amber LED will blink rapidly.
  • Page 55: Maintenance And Support Services

    This chapter provides information on the services Xerox provides to help you keep your printer running efficiently. It describes the services available to you and how to take advantage of these services. NOTE: The support services described in this chapter apply to the United States only.
  • Page 56: Xerox Font Center

    You can also order on the web: www.xdss.com Xerox Font Center The Xerox Font Center (or your local Xerox operating company) can send you samples and catalogs of the fonts available for your printer. To receive font samples, obtain price information, obtain technical support, or order licensed or custom fonts, call: 1-800-445-FONT (3668) between 6:00 a.m.
  • Page 57: Xerox Customer Education

    To do this, you need the serial number for your system. The serial number is located behind the middle door to the far left, at the front of the printer. If you are reporting meters for other Xerox printers during the same call, make sure you have the serial number available for each one before calling.
  • Page 58 Maintenance and support services Guide to Performing Routine Maintenance...
  • Page 59 Europe vii–ix operation safety, U. S. vi–vii operator training 7-2 output trays 2-1 ozone production information vi paper loading 1-2 predrilled 1-2 preprinted 1-3 paper feeder assembly 1-6 predrilled paper 1-2 preprinted paper 1-3 Printer Controller exterior, cleaning 6-1 Index INDEX-1...
  • Page 60 (HCS) bins 2-2 purge trays 2-1 sample trays 2-1 stacker bins 2-2–2-3 vacuum-type feeders 1-3 Xerox Customer Education 7-3 Xerox Customer Service Center 7-1 Xerox Documentation and Software Services (XDSS) 7-1 Xerox Font Center 7-2 Guide to Performing Routine Maintenance...

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