Main Print Engine Troubleshooting; Media-Based Problems; Multiple-Sheet Pick; Mis-Pick - Xerox Phaser 6115MFP Service Manual
Color laser multifunction product
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Also See for Phaser 6115MFP:
- User manual (219 pages) ,
- Setup manual (75 pages) ,
- Quick use manual (17 pages)
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Main Print Engine Troubleshooting
Media-Based Problems
Multiple-Sheet Pick
Mis-Pick
Phaser 6115MFP Multifunction Product Service Manual
1.
Check that the correct type of media is being used; for the correct media
types and weights, see "Product Specifications" on page 1-6. The
customer should be using a quality laser printer paper. The printer may
have trouble picking glossy or overly smooth paper.
2.
Only Phaser 25-Series Premium Transparency Film can be used in this
machine.
3.
Inspect the paper for bent, torn, or folded corners.
4.
Check the paper path for obstructions or debris.
5.
Ensure that the correct media type is set in the Control Panel.
6.
Ensure that the paper guides are set correctly.
7.
Ensure that the media is a supported type for the tray. See "Product
Specifications" on page 1-6, for the correct media types, sizes and
weights for each tray.
8.
Load a fresh ream of paper in the tray.
1.
Ensure that the paper is in good condition and is listed on the Paper Tips
page as supported media; quality office laser printer paper works best.
2.
Ensure that the printer is printing within its environmental specifications
by printing and reviewing the Status page.
3.
Remove the tray and remove fan, and reload the media. Ensure that the
guides are securely against the paper and the tray has not been over
filled.
4.
Try loading paper from a fresh ream, fan the paper, and then insert into
the tray or flip existing paper over.
5.
Check the tray's Retard Roller for damage.
6.
Clean the Feed Rollers with a clean, dry, lint-free wipe.
7.
Replace the Feed Rollers.
8.
Replace the paper tray.
1.
Check that the correct type of media for the tray is being used and the
paper guides are set correctly.
2.
Remove fan, and reload the media. Ensure that the tray has not been over
filled.
3.
Try loading paper from a fresh ream, fan the paper, and then insert into
the tray or flip existing paper over.
4.
Clean the Feed Rollers with a clean, dry, lint-free wipe.
5.
Troubleshoot the Paper Pick Assembly.
General Troubleshooting
4-3
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Table of Contents
Troubleshooting
