Troubleshooting - Xerox WorkCentre C226 User Manual

Troubleshooting

Problem
Machine does not Are the [START] keys indicators off?
operate.
Copies are too dark Is the original image too dark or too light?
or too light.
Is the exposure mode set to "AUTO"?
An appropriate resolution setting for the
original has not been selected.
Text is not clear on An appropriate resolution setting for the
a copy. original has not been selected.
Moiré appears on a An appropriate resolution setting for the
copy of a maga- original has not been selected.
zine, catalogue, or
other printed mate-
rial.
Text overlaying a An appropriate resolution setting for the
photo is not clear original has not been selected.
on a copy of a map,
magazine or other
printed material.
Smudges appear Document glass or document cover
on copies. dirty?
Black or white line appear on copies
when the single pass feeding function is
used.
Original smudged or blotchy?
Xerox WorkCentre C226 User Guide
Whenever the machine stops or operation is not possible, check the operation panel
display for messages. In most cases, these messages will give sufficient information to
return the machine to an operating condition. In cases where this information is not
enough, check the list below for more information. This section describes problems
concerning copier features. For troubleshooting specific problems related to the
printer, network scanner, and fax features, see the separate manuals provided for
these features. For problems related to other peripheral devices, see page 1-56.
Check Solution or cause
If the indicators are not on, the machine
may be warming up. Warm-up should be
completed in 99 seconds or less.
Select an appropriate resolution setting
for the original being copied and adjust
the copy exposure (see page 2-25).
The exposure level for "AUTO" can be
adjusted using the "Exposure adjust-
ment" key operator program. Contact
your key operator.
Change the resolution setting to "AUTO"
or manually select an appropriate resolu-
tion setting (see page 2-25).
Change the resolution setting to "TEXT"
Change the resolution setting to
"PRINTED PHOTO".
Change the resolution setting to "MAP".
Clean the surface of the document glass,
and the original scanning area and origi-
nal presser part of the DADF (see
page 2-82).
Clean the original scanning area (see
page 2-82).
Use a clean original.
Troubleshooting
2-83