Isuzu N Series 2008 Owner's Manual page 43

Hydraulic Hose Repair Services
Isuzu Assist will provide the driver with a hydraulic hose service and/or replacement
part/s.
Any parts or additional labour charges not covered under Isuzu's warranty program
must be paid for at the time of service.
Message Relay
Isuzu Assist will relay any messages from the driver.
In the event of a breakdown, Isuzu Assist can relay messages to family members,
friends or business associates so as to notify them of any possible delays.
Interpreter Service
An interpreter will be brought on line should the driver need assistance in
communicating their details to Isuzu Assist.
Towing
In the event we are unable to get you mobile, we will arrange towing.
(Refer Conditions of Supply 'Towing')
1. Your truck will be towed to the nearest Isuzu Truck Dealer. Should the
breakdown occur out of normal business hours, your truck will be stored and delivered
to the nearest Isuzu Truck Dealer as soon as is practicable.
2. Caravans and/or any form of registered trailer that is in tow at the time of the
service callout, will be transported at the driver's expense to the same destination as
the towed truck.
3. Alternatively, the Driver may elect to have the truck towed to an alternate
destination. However, the driver must agree to accept any additional towing costs
incurred, over and above the Isuzu Assist towing allowance.
Accident Co-ordination
Isuzu Assist with the assistance of the driver will proceed in the management of the
incident.
This could include advising the driver of their obligations at the scene of the accident,
connecting the driver to an appropriate Service Provider, 000 Emergency services, or
a vehicle recovery operator.
Isuzu Assist will remain on the line to ensure appropriate services are being provided.
Conditions of Supply - Eligible Isuzu Trucks
The truck must be roadworthy and registered within the first six (6) months of the
purchase date.
Isuzu Assist services can be provided to ineligible trucks at the driver's expense.
Service Costs
Isuzu Assist covers all eligible Isuzu Trucks from home, business or the roadside, for
everything except diesel fuel assistance above that specified on page 2-12, or parts
not covered under warranty. For parts ineligible under Isuzu's warranty programme, the
driver will be responsible for any costs at the time of supply.
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IMPORTANT INFORMATION
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