File Name - Canon imageRUNNER ADVANCE C350 series Service Manual

6. A file is generated in root of the USB memory device.
7. Note that the screen is locked while the data is transferred to the USB memory device;
therefore, the screen does not change even though you press any key on the Control
Panel. Press the Reset key to check that the screen changes. Data transfer is completed
when the screen changes. (Multiple times) No change on the screen at this moment. (The
screen is locked.)
8. Wait for a while until the screen changes. Completion of copying data into the USB memory
device when the screen changes.
● File name
When the data is sent to the USB memory device:
The file name is as follows: Date/time + serial number + MNCONT version +
Debuglog@Cnt123.Bin
Example:
20100510_12-35-ENS00059-V01.54_debulog@Cnt123.bin
Note:
Date to be added to the file name shows the date that the log was transferred. The time
of the specified region may not be shown when the machine is not working properly. In
such a case, Greenwich Mean Time (GMT) is shown.
● Log Description
You can check the description of the logs to be included in .bin file with "LOGLIST.TXT" that
is saved simultaneously with the .bin file into the USB memory device.
The following are samples of LOGLIST.TXT:
20101216_14-12-ENS00059-V2022_UserErr00-ServiceCall
<- A log file automatically saved at 14:12 on Dec. 16 by a service call
20101216_14-48-ENS00059-V2022_Fatal00-exception
<- A log file automatically saved at 14:48 on Dec. 16 by Exception processing
20101216_14-51-ENS00059-V2022_Debuglog@Cnt123
<- A log file saved at the moment of holding down the counter + 1.2.3
6
Troubleshooting > Debug Log > Collecting Debug Log (USB memory device) > Manual Saving by Holding Down the Counter + 1.2.3
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6 Troubleshooting > Debug Log > Collecting Debug Log (USB memory device) > Manual Saving by Holding Down the Counter + 1.2.3
● Status Display on the Control Panel
During a log collection processing, "Storing system information..." is displayed on the
status line. The message disappears once the log collection processing is complete. (When
the log has been collected with a USB memory device connected, a message "a memory
media is connected" is displayed.)
When holding down the counter + 1.2.3 while an error code is shown, the message "Storing
system information..." is not displayed for convenience of UI display.
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