Canon imageRUNNER ADVANCE C350 series Service Manual page 523

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2. Replace the Fixing Assembly.
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Troubleshooting > Troubleshooting Items > Image Failure > Fixing wrinkle in envelopes due to a problem of feedability between the secondary transfer nip and the fixing nip
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Troubleshooting > Troubleshooting Items > Image Failure > Fixing wrinkle in envelopes due to a problem of feedability between the secondary transfer nip and the fixing nip
■ Fixing wrinkle in envelopes due to a problem of feedability
between the secondary transfer nip and the fixing nip
[Location]
Fixing nip
[Cause]
When envelopes are fed in both the secondary transfer nip and fixing nip, the behavior at the
time of feed may cause wrinkle in envelopes.
It may occur more frequently to envelopes which have absorbed moisture.
[Condition]
When envelopes have not been loaded properly, or when the alignment between the
secondary transfer nip and fixing nip has been shifted from the specified position
[Field Remedy]
Service mode (Lv.2)> COPIER> OPTION> BODY > EVLP-FS
Setting of fixing speed when feeding envelopes
The fixing speed when feeding envelopes can be changed by +/-20%.
There is a possibility of image displacement at the envelope's trailing edge, therefore change
the setting value while checking the wrinkle and the image displacement.
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