Canon imageRUNNER ADVANCE C350 series Service Manual page 889

■ DBG-LOG
COPIER> FUNCTION> DBG-LOG
LOG2USB Storage of debug log to USB memory
Lv.2 Details To store a set of debug logs to USB memory at the error occurrence.
A type of log to be collected is set in LOG-TRIG.
If there is a debug log which is automatically stored, it is archived at
this time.
Required time differs according to the device conditions and volume
of log data.
Use case When analyzing the cause of a problem
Adj/set/operate method 1) Install the USB memory.
2) Select the item, and then press OK key.
Caution - Wait until the machine recognizes the USB memory (approx. 10
sec.).
- During the data transfer ("ACTIVE" display), do not turn OFF the
power/remove the USB memory/use the screen for operations.
Display/adj/set range During operation: ACTIVE, At normal termination: OK!, At abnormal
termination: NG
Related service mode COPIER> FUNCTION> DBG-LOG> LOG-TRIG
LOG2SRVR Transfer of debug log to server
Lv.2 Details To transfer a set of debug logs to FTP server using network at the
error occurrence.
A type of log to be collected is set in LOG-TRIG.
If there is a debug log which is automatically stored, it is archived at
this time.
Address and account of the FTP server can be set by reading the
operation setting file from the USB memory in LOG-TRIG.
Use case When analyzing the cause of a problem
Adj/set/operate method Select the item, and then press OK key.
Caution - Be sure to set the account of the machine to the FTP server
beforehand.
- During the data transfer ("ACTIVE" display), do not turn OFF the
power/use the screen for operations.
Display/adj/set range During operation: ACTIVE, At normal termination: OK!, At abnormal
termination: NG
Related service mode COPIER> FUNCTION> DBG-LOG> LOG-TRIG
8
Service Mode > COPIER > FUNCTION > DBG-LOG
8 Service Mode > COPIER > FUNCTION > DBG-LOG
COPIER> FUNCTION> DBG-LOG
LOG-TRIG Set of debug log storage condition
Lv.2 Details To set the conditions (timing, types, etc.) to automatically store the
debug logs (stored as an archive file).
By reading the operation setting file of the setting value from the
Main Controller, the conditions written in the file are set.
When setting a new condition is necessary, read the operation
setting file provided by R&D from the USB memory.
Use case - When changing the conditions of debug log to automatically store
- When setting a new condition
Adj/set/operate method Enter the setting value, and then press OK key.
Display/adj/set range 0 to 99999
Related service mode COPIER> FUNCTION> DBG-LOG> LOG2USB, LOG2SRVR
HIT-STS Display of debug log state
Lv.2 Details To display whether archive file of the debug log which was matched
with the conditions set in LOG-TRIG exists or not.
Use case When checking the debug log automatically stored
Adj/set/operate method Select the item, and then press OK key.
Display/adj/set range When an automatically stored log exists: OK, When no automatically
stored log exists: --
Related service mode COPIER> FUNCTION> DBG-LOG> LOG-TRIG
SYSLOG Setting of syslog function
Lv.2 Details To set the syslog function.
When ON is set, sublog on the main CPU side of the Main Controller
is output to the HDD/syslog server.
"sublog" can be collected by LOG2USB or LOG2SRVR.
Use case When R&D considers that setting the syslog function is necessary at
problem analysis
Adj/set/operate method Enter the setting value, and then press OK key.
Caution Do not use this at the normal service.
Display/adj/set range 0 to 99999
0: OFF
Related service mode COPIER> FUNCTION> DBG-LOG> LOG2USB, LOG2SRVR
DEFAULT Reset of debug log setting
Lv.2 Details To clear all debug log settings, log files, etc. and return to the state
before debug log collection operation.
Use case - When returning the device in which analyzing the cause of a
problem was completed
- When resetting the debug log settings
Adj/set/operate method Select the item, and then press OK key.
Display/adj/set range At normal state: OK, At failure occurrence: --
LOG-DEL Clear of debug log
Lv.2 Details To delete the debug log file.
The debug log setting is not reset.
Use case When clearing the debug log
Adj/set/operate method Select the item, and then press OK key.
Display/adj/set range At normal state: OK, At failure occurrence: --
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