Canon imageRUNNER ADVANCE C350 series Service Manual page 247

2
Technical Explanation > Embedded RDS > Limitations > Service Mode Menu Transmission Function
Transmission timing
When the following service call error is detected.
Error codes for transmission:
E000 - E00F, // Fixing
E020, // Development ATR
E060 - E06F // High voltage
When a value is set to [COPIER - Adjust]
subordinate's Service mode menu.
(Transmission will be done at 60 min, later of
setting)
When the first communication test is done.
(For transmission process, 5 minutes after the
execution)
NOTE:
Target transmission data are only the items under LEVEL1 and 2 in the service mode.
2 Technical Explanation > Embedded RDS > Limitations > Service Mode Menu Transmission Function
Transmitting data Error retry
COPIER Display ANALOG No
HV-STS
CCD
DPOT
DENS
FIXING
SENSOR
MISC
HT-C
HV-TR
P-PASCAL
COPIER Adjust Yes
COPIER Display ANALOG Yes
HV-STS
CCD
DPOT
DENS
FIXING
SENSOR
MISC
HT-C
HV-TR
P-PASCAL
Adjust
Limitations
■ Service Mode Menu Transmission Function
1) In the following cases, service mode menu data is not transmitted.
• When an unsent alarm log or service call log has been detected by E-RDS at power-
on
• When an alarm log or service call log to be resent due to a transmission failure is
detected
• When transmission of service mode menu executed at the time of detection of an
alarm or a service call error ended in failure
• If a new alarm or service call error occurs while service mode menu data is being
obtained after detection of an alarm or a service call error, the data being obtained is
not sent.
2) If alarms/service call errors successively occur, and if the time of the host machine is
corrected or changed while the log is being sent, service mode menu data may not be
properly sent. It is because a Link No.* may be applied to the old log although it should be
applied to the new log.
* Link No.:
A common number for linking the service mode menu data with the alarm log/service
call log data to be sent
After completion of log transmission, the service mode menu data is obtained, and is
sent with this number attached.
T-2-87
3) Transmission of the data of changes made in service mode menu settings is not performed
instantly, but performed when a specified period of 60 minutes elapse after the change of
service mode menu settings is detected or when a communication test is performed at the
time of power-on. (There is a time lag.)
4) When service mode menu settings ([COPIER] > [Adjust]) are made, transmission is
performed even when no change is made in the target data to be transmitted.
Transmission of service mode data is also performed when changes are made in the
service mode setting value not subject to transmission (items other than Level 1, 2) or
when settlement of a value is performed without changing the setting value.
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