Canon imageRUNNER ADVANCE C350 series Service Manual page 614

2. Starting to Save Key Operation Log
• Starting to Save Key Operation Log.
• Note that the log cannot be recorded while "OFF" is selected.
3. After the error occurred, immediately execute a manual trigger operation for sublog.
• While holding down the Counter key (10 sec.), press 1, 2, and 3 keys.
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Troubleshooting > Debug Log > Saving a Log of Key Operations > Usage Method
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6 Troubleshooting > Debug Log > Saving a Log of Key Operations > Usage Method
4. Collecting Key Operation Log with SST or USB Memory
See " Debuglog Collection (SST) " or " Debuglog Collection (USB) " for details. Here is an
example of using USB memory to collect.
a) Allow the host machine to recognize USB memory storage device.
b) Select Service Mode Lev2 > COPIER > FUNCTION > DBG-LOG > LOG2USB and
click OK.
c) "OK!" is displayed when the processing is successfully completed. "NG!" is displayed
when the processing fails.
d) Remove the USB memory device for log collection.
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