Error Code And Strings - Canon imageRUNNER ADVANCE C350 series Service Manual

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Technical Explanation > Embedded RDS > Error code and strings
No.7
Symptom: The display indicates that the service browser is enabled (BRWS-STS: 1), but the
service browser fails to be activated.
Cause: The main power switch of this machine has not been turned OFF and then ON. ON/
OFF of the service browser is enabled after turning OFF and then ON the main power of
this machine.
Remedy: Turn OFF and then ON the main power of this machine.
No.8
Symptom: Initializing the CA certificate (CA-KEY) results in NG!
Cause: Initialization process of the CA certificate has completed abnormally.
Remedy: Initialize the HDD.
No.9
Symptom: When a communication test (COM-TEST) is repeatedly executed, an error occurs.
Cause: During communication conducted after execution of a COM-TEST, another COM-
TEST was executed again.
Remedy: When repeatedly executing COM-TEST, execute COM-TEST at intervals of 5
minutes or more.
2 Technical Explanation > Embedded RDS > Error code and strings

Error code and strings

The following error information is displayed on the communication error log details screen.
(Here, "server" means UGW.)
• The error information are displayed in the following form.
[*] [Character strings] [Functional classification (Method name)] [Error details provided by
UGW]
NOTE:
"*" is added to the top of the error text in the case of an error in communication test
(method name: getConfiguration or communicationTest) only.
No. Code Character strings
1 0000 0000 SUSPEND: mode Unmatched Operation Mode
changed.
2 0500 0003 SUSPEND: Turning OFF and then ON the
Communication test main power of this machine
is not performed. while the communication
test had not been performed
although E-RDS is enabled.
3 0xxx 0003 Server schedule is Blank schedule data have
not exist been received from UGW.
4 0xxx 0003 Communication test Communication test has not
is not performed completed.
5 84xx 0003 E-RDS switch is A communication test has
setted OFF been attempted with the
E-RDS switch being OFF.
6 8600 0002 Event Registration Processing (event processing)
8600 0003 is Failed within the device has failed.
8600 0101
8600 0201
8600 0305
8600 0306
8600 0401
8600 0403
8600 0414
8600 0415
7 8700 0306 SRAM version Improper value is written in
unmatch! at the head of the NVMEM
domain (nonvolatile memory
domain) of E-RDS.
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Cause Remedy
Initialize the E-RDS setting
(ERDS-DAT).
Perform a communication test
(COM-TEST).
Perform and complete a
communication test (COM-
TEST).
Perform and complete a
communication test (COM-
TEST).
Set E-RDS switch (E-RDS)
to 1, and then perform a
communication test (COM-
TEST).
Turn the device OFF/ ON.
If the error persists, replace
the device system software.
(Upgrade)
Turn the device OFF/ ON.
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