An Example Of Automatic Log Collection Setting - Canon imageRUNNER ADVANCE C350 series Service Manual

LOG-DEL
This is a function to delete log files that have been automatically stored. The settings on log
operation such as the log storage trigger are not cleared.
Normally, there is no need to use this function (the firmware automatically restricts the upper
limit for the number of stored logs); however, it is necessary to delete logs by LOG-DEL when
using HIT-STS to see whether the log is collected or not after changing the log storage trigger
setting.
(Because the HIT-STS status always shows OK as long as there is a log that has been
stored.)

An Example of Automatic Log Collection Setting

Setting LOG-TRIG enables to collect logs limited to the following items
• Error code, Reboot, Exception processing
• Alarm
• Jam
Setting Example
(Delivery Jam)
To experience a log collection operation, the following shows a setting example:
This is a log collection example when a jam occurs in the Delivery Assembly during a copy
operation.
1. Connect a USB memory to an available machine.
2. Check that the machine recognizes the USB memory.
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Troubleshooting > Debug Log > An Example of Automatic Log Collection Setting
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6 Troubleshooting > Debug Log > An Example of Automatic Log Collection Setting
3. Execute the service mode setting as follows.
Service mode LEVEL 2
COPIER > FUNCTION > DBG-LOG > LOG-TRIG; and set 301.
4. Make a sheet of copy. Open the Delivery Feed Assembly before the paper is delivered from
the Delivery Assembly to make paper jam.
5. When a jam occurs, "Storing system information..." is displayed at the lower side of the
Control Panel.
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