Canon imageRUNNER ADVANCE C350 series Service Manual page 633

Error Detail
Location Item
code Code
E014 0003 05 Title Fixing Motor error
Detection There was no FG signal input for 300 msec from the startup of
description the Fixing Motor. (The detection timing varies depending on the
paper feed conditions.)
Remedy [Related parts]
- Fixing Assembly (Unit of replacement: Fixing Assembly)
- Idler Gear in the Fixing Assembly (Unit of replacement: GEAR,
29T)
- Pressure Roller Gear in the Fixing Assembly (Unit of
replacement: GEAR, 24T)
- Harness between the DC Controller PCB (UN04/J135) and the
Fixing Motor (M04/J5412) (Unit of replacement: CABLE, FIXING
DRIVE)
- Fuse in the DC Controller PCB (UN04/FU1) (Unit of
replacement: DC CONTROLLER PCB ASSEMBLY)
- Fixing Motor (M04) (Unit of replacement: MOTOR, DC)
- DC Controller PCB (UN04) (Unit of replacement: DC
CONTROLLER PCB ASSEMBLY)
[Points to note at work] When checking the harness/cable or
connector, perform the following work.
1. Disconnect and then connect the connector to check that
there is no bent pin and cable disconnection.
2. Visually check that the harness is not caught or open circuit.
3. If there is any error, replace the corresponding harness/cable.
7
Error•Jam•Alarm > Error Code > Error Code Details
Description
7 Error•Jam•Alarm > Error Code > Error Code Details
Error Detail
Location Item
code Code
Remedy [Remedy] Perform the following in the order while checking
whether the error is cleared.
1. Check that the Fixing Assembly is pushed into the host
machine so the handle is locked and there is no backlash while
it is installed.
2. Remove the Fixing Assembly, and rotate the Idler Gear and
the Pressure Roller Gear by hand to check visually that there is
no bent or missing teeth or abnormal abrasion (edge of the gear
is no longer tooth-shaped).
3. Replace the Fixing Assembly.
4. Check the harness between the DC Controller PCB and the
Fixing Motor.
5. Measure the both ends of the fuse in the DC Controller PCB
using a tester.
a. If the measurement value is less than 1 ohm (conduction
state),
1. Replace the Fixing Motor.
2. Replace the DC Controller PCB.
b. If the measurement value is 1 ohm or higher (non
conduction state), replace the DC Controller PCB.
[Reference] Before replacing the DC Controller PCB, back up
the service mode data (approx. 2 min) and restore the backup
data after the replacement so the data may be able to be
protected.
- Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM>
DSRAMBUP
- Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM>
DSRAMRES
7-19
Description
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