Uploading Data By Sst - Canon imageRUNNER ADVANCE C350 series Service Manual

6. Hold down the counter + 1.2.3 to transfer the log in the HDD of the machine to the USB
memory.
7. Check that the display disappears and cancel connection of the USB memory device to
remove the USB memory.
8. Connect the USB memory to the PC and check that a log file is created.
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Troubleshooting > Debug Log > Uploading Data by SST > Preconditions:
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6 Troubleshooting > Debug Log > Uploading Data by SST > Preconditions:

Uploading Data by SST

The following shows a method to collect a log by connecting a PC with SST (Ver. 4.73 or
later) running to the machine.
■ Preconditions:
The log is stored in the machine by holding down the counter + 1.2.3 or the automatic log
collection function.
A PC with SST running is connected to the machine and the machine is at download mode by
starting it with the 2 and 8 keys.
Note:
Executing a log collection by SST deletes logs in the machine.
1. Start SST (Ver. 4.73 or later) and select iA500 from Model List. Press the Start button.
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