Version Upgrade Via Sst; Note On Download Process - Canon imageRUNNER ADVANCE C350 series Service Manual

■ Note on download process

CAUTION: Never turn OFF the power during the download/ writing process
Turning OFF the power during the download/ writing process of the system software
may cause a failure of machine startup at power-on.
When the machine fails to be started after turning the power ON, be sure to start in safe
mode (by pressing 2 and 8 keys simultaneously on the numeric keypad).
CAUTION: Note on version upgrade completion
Even if the version upgrade is failed, the machine is properly restarted with the previous
version; therefore, be sure to execute the following after completion of version upgrade
to see if version upgrade has been properly completed
COPIER > DISPLAY >VERSION
NOTE:
With the previous models, the error code of E753-0001 occurs when downloading the
system software for the option that is not installed. With this machine, however, no error
occurs even if downloading the system software for the option that is not installed.
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Troubleshooting > Version Upgrade > Version Upgrade via SST > Overview
6 Troubleshooting > Version Upgrade > Version Upgrade via SST > Overview

Version Upgrade via SST

■ Overview
The system software can be downloaded via SST in either of the two modes below.
• Assist mode (recommended)
• Single mode
The assist mode has the following features:
• Automatically identities the connecting model
• Automatically searches the new version of the system software for the connecting model
• Automatically downloads the system software in the combination of the versions, which the
operation has been checked.
This machine consists of multiple system software that mutually interacts during operation;
therefore, it is necessary to download all the system software in the combination of the
versions, which the operation has been checked. Basically, use the assist mode to download
the system software of this machine.
NOTE:
Use the single mode only in the following cases:
• When downloading a part of system software such as the DCON or an option.
• When uploading/ downloading the backup data.
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