User Manuals: Avaya SAB Cloud-Based Contact Solutions

Manuals and User Guides for Avaya SAB Cloud-Based Contact Solutions. We have 1 Avaya SAB Cloud-Based Contact Solutions manual available for free PDF download: User Manual

Avaya SAB User Manual

Avaya SAB User Manual (116 pages)

Avaya SAB Speech application builder: User Guide

Brand: Avaya | Category: Software | Size: 7 MB

Table of Contents

Contents

5
- Table of Contents
  5
About this Document

7
- Audience
  7
- Other Documentation
  7
System Requirements

8
Introduction to Speech Applications Builder

9
- Some Terminology
  9
- The SAB GUI
  9
- The Structure of a Dialog Flow
  10
- Prompts
  13
- The SAB Database
  14
- Debugging Facilities
  14
- Version Control
  14
Starting SAB

16
- Logging in
  16
- Entering the License Key
  17
- Changing Your Password
  17
- Exiting SAB
  18
The SAB GUI

19
- The Menu Bar
  20
- The Tool Bar
  21
- Context Menus
  23
- The Browser
  24
- The Dialog Modeler Window
  29
The Dialogs Tree

33
- Classification
  34
- Adding a New Dialog Flow
  34
- Checking in and out
  37
- Building a Dialog Flow
  38
- Sub-Dialogs
  68
- Deleting a Dialog Flow
  72
- Deleting Components and Connections
  72
- Finding a Stored Dialog
  73
- Copying a Dialog Flow
  74
- Renaming a Dialog Flow
  75
- Migrating a Dialog Flow
  76
- Saving a Dialog Flow
  77
- Importing a Dialog Flow from File
  79
The Prompts Tree

82
- Adding a New Recorded Prompt
  82
- Searching for a Prompt
  87
- Viewing a Recorded Prompt
  87
- Editing a Prompt
  88
- Exporting and Importing Prompt Files
  89
- Persona
  90
The Component Workbench

92
- Importing Components
  92
The Administration Resource

93
- Dialog Configuration
  93
Debugging a Dialog

100
- Dialog Analysis
  100
- Run/Debug
  102
System Preferences

105
- Dialog Modeler
  105
- General Preferences
  107
Appendix A: Component List

108
Appendix B: Data Types

113
Glossary

114

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