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Trillium Standard Practice
Conditions
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A music source must be connected.
. . ._
\
./'
Programming
Required
None
BUSY
OVERRIDE
Description
The Busy Override feature allows a user (Party A) to signal another user
(Party B), who is on another call, that they want to speak with Party B.
When Busy Override is activated, Party B hears three short tone bursts
through the speaker and has the option of answering or ignoring the signal.
Conditions
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You cannot Busy Override a Set that has Do Not Disturb enabled unless
Do Not Disturb Override is enabled at your Set.
Ptogramhing
None
Required
CALLBACK
Description
When a call is transferred, if the station does not answer after the
programmed length of time, ringing:
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is returned to the originator then the Master Attendant (or sub-
attendant if programmed), or
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is returned directly to the Master Attendant (or sub-attendant, if
programmed),
or
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is not returned.
The choice is dependent on the programming of the originating Set.
Conditions
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The callback destinations are programmed for each set in the system.
-
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If the callback returns to the originator and remains unanswered, the call
is routed to the attendant upon expiry of a second ring period.
Programming
Required
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Access Code 017 - Transfer Ringing Time
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Access Code 104 - Transfer Ringing Return
Features
and
Services
Page
30
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