Mitel Panther II 820 System Manual page 124

Panther II 820/1032/2064-105
CALL HOLD I HOLD RECALL
Description
The Call Hold feature allows an external or internal call to be placed on
hold. While the call is on hold, the Set may be used to perform other
functions such as transfer, conference or paging. When a Set has placed a
call on hold, the appropriate line indicator flashes at one rate at that Set, and
at a different rate at other Sets.
If an external call on hold is not retrieved within a predefined time, the
system provides four short tones, repeated at regular intervals through the
Set' s speaker, to remind the user that a call is on hold. In addition, the
Panther II Display Set provides a visual reminder of the call on hold (see
Section 6, HOLD RECALL DISPLAY).
Calls on hold can be stacked in order. Dialing the digit 6 will automatically
retrieve the fust (oldest) external call placed on hold Calls on hold can be
retrieved from any station (see Section 5, CALL HOLD RETRIEVE).
Conditions
l
Only one station can be placed on hold at a time, but any available number
of outside lines can be placed on hold at a time.
Programming Required
l
Access Code 000 - Hold Recall Time
l
Access Code 040 - Intercom on Hold
CALL HOLD RETRIEVE
Description
The Call Hold Retrieve feature allows a call that was placed on hold to be
picked up from another station. It is only necessary to know the station
number that put the call on hold. The feature is helpful for stations that do
not have all lines appearing at their Sets.
If a user places a call on hold at their own Set, goes to another area (and
wishes to retrieve the call from a Set without line appearance), the user can
dial their own station number to retrieve the call.
Conditions
None
Programming Required
None
Features
and
Services
.
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