Mitel 6390 Quick Start Manual
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6390 Analog Phone

QUICK START GUIDE
58014970 REV00

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Summary of Contents for Mitel 6390

  • Page 1: Analog Phone

    6390 Analog Phone QUICK START GUIDE 58014970 REV00...
  • Page 2 ). The information is subject to change without notice and should not be construed in any way as a commitment by Mitel or any of its affiliates or subsidiaries. Mitel and its affiliates and subsidiaries assume no responsibility for any errors or omissions in this document. Revisions of this document or new editions of it may be issued to incorporate such changes.
  • Page 3: Table Of Contents

    Table of Contents Welcome ............... . . 1 Phone features .
  • Page 4 6930 Analog Phone Quick Start Guide Editing a Directory entry ............13 Deleting a Directory entry .
  • Page 5: Welcome

    The 6390 will provide phone service during a power failure. However, only the dialpad, ringer, and handset will function. If you are on a handset call during a power interruption, the 6390 will keep the call, although the display will not work while the power is off. Handsfree calls will not be re-established...
  • Page 6: Unpacking The Phone

    Two-Angle Stand AC Adapter Installation Guide Installation and setup Please refer to the 6390 Installation Guide included with your phone for basic installation and physical setup information. Supporting Documentation To access phone and system-specific documentation: 1. In your browser, go to http://www.mitel.com.
  • Page 7: Phone Keys

    Phone keys Phone keys Key panel The following sections describe the various 6390 phone key functions and how they can help you make and manage your calls and caller information.          ...
  • Page 8: Key Description

    These services vary from area to area, so contact your telephone service provider or PBX Administrator for instructions on using available services with your 6390 phone. If the instructions say to press the “hook-switch” or “receiver button,” press the Flash key.
  • Page 9 Phone keys Description Navigation keys and select button - Multi-directional navigation keys allow you to navigate through the phone’s user interface. Pressing the center button selects/sets options. Callers List key - Accesses a list of the last 100 calls received. For more information, see “Callers List”...
  • Page 10: Making And Receiving Calls

    Making a call using the handset You can use the 6390 to make a regular call or you can pre-dial a phone number to ensure it is correct before it is dialed out. Follow the procedures below to make a regular or pre-dialed call.
  • Page 11: Using The Speakerphone

    Note: If you subscribe to a Caller ID service, caller information will be sent from the telephone service provider to your 6390 between the first and second ring. Therefore, if you want the number of the incoming call to appear on the display and in the Callers List, you must wait until the Caller ID information appears on the display before answering the phone.
  • Page 12: Making A Call Using A Headset

    Note: If you subscribe to a Caller ID service, caller information will be sent from the telephone service provider to your 6390 between the first and second ring. Therefore, if you want the number of the incoming call to appear on the display and in the Callers List, you must wait until the Caller ID information appears on the display before answering the phone.
  • Page 13: Adjusting The Speakerphone Volume

    Making and receiving calls Adjusting the speakerphone volume Press the key (press the key twice if a headset is attached to the phone) and press the left or right side of the key to increase or decrease the speakerphone volume. Adjusting the headset volume Press the key and press the left or right side of the...
  • Page 14: Handling Calls

    6930 Analog Phone Quick Start Guide Handling calls When you are connected to a call, you can use the phone’s hard keys to place a call on hold, mute your handset, headset, or speakerphone, and end calls. The Flash key can also be used access additional call handling features based on your subscribed services.
  • Page 15: Using The Flash Key

    These services vary from area to area, so contact your telephone service provider or PBX Administrator for instructions on using the available services with your 6390 phone. If the instructions say to press the “hook-switch” or “receiver button,” press key.
  • Page 16: Managing Calls

    6930 Analog Phone Quick Start Guide Managing calls The 6390 has several features that make it easier to manage calls, keep track of your call history, and organize your business and personal contacts. These features include: • Directory • Redial List •...
  • Page 17: Editing A Directory Entry

    Managing calls 2. Press the AddNew softkey. An “Enter Number>” prompt displays on screen. 3. Enter the desired number using the dialpad. Note: Press the Backspace softkey to delete the last digit entered. Press the Pause softkey to add a pause to the number. Press the key to add a flash to the number.
  • Page 18: Deleting A Directory Entry

    6930 Analog Phone Quick Start Guide 6. Edit the name as desired using the dialpad. Note: Press the Backspace softkey to delete the last character entered or press the NextSpace softkey to add a space after the last character entered. You can also press the ChangeCase softkey to toggle the input characters to be upper or lower case.
  • Page 19: Redial List

    Managing calls 3. Press the Delete softkey. All entries are deleted from the Directory. Redial List The Redial List stores information for up to the last 15 numbers you called. Your phone logs the name/number of the called party and when you called. You can view and delete entries in the Redial List as well as copy entries to the Directory or a memory key.
  • Page 20: Deleting All Entries From The Redial List

    6930 Analog Phone Quick Start Guide 4. Press the Delete softkey again. The entry is deleted from the Redial List. Deleting all entries from the Redial List 1. Press the key to access the Redial List. 2. Press the DeleteList softkey. A “Delete again to erase all items”...
  • Page 21: Callers List

    Callers List The Callers List is a log of your incoming calls. The 6390 stores information for up to 200 incoming calls in the Callers List. Your phone logs the number and name (if available) of the caller and when they called.
  • Page 22: Accessing The Callers List

    6930 Analog Phone Quick Start Guide Various icons are used to convey additional information about Callers List entries. The following table lists the icons used and their descriptions: Icon Description A checkmark indicates you returned the call from the Callers List. If applicable, this icon is displayed before the name.
  • Page 23: Deleting A Callers List Entry

    Managing calls 3. Press the EditNum softkey. 4. Enter digits using the dialpad Note: Press the 3 navigation key or Backspace softkey to delete the digit to the left of the cursor. Press the 4 navigation key or Erase softkey to delete the digit to the right of the cursor. Press the Pause softkey to add a pause to the number.
  • Page 24 6930 Analog Phone Quick Start Guide a. Edit the number as desired using the dialpad. Note: Press the Backspace softkey to delete the last digit entered. Press the Pause softkey to add a pause to the number. Press the key to add a flash to the number. Press the Clear softkey to remove all the characters entered.
  • Page 25: Memory Keys

    Memory keys Enter/edit the desired number using the dialpad (maximum 24 digits in length). Note: Press the Backspace softkey to delete the last digit entered. Press the Pause softkey to add a pause to the number. Press the key to add a flash to the number. Press the Clear softkey to remove all the characters entered.
  • Page 26: Making Calls From Memory Keys

    6930 Analog Phone Quick Start Guide 5. Press the Number softkey. 6. Enter/edit the desired number using the dialpad (maximum 24 digits in length). Note: Press the Backspace softkey to delete the last digit entered. Press the Pause softkey to add a pause to the number. Press the key to add a flash to the number.
  • Page 27: Display Messages And Lights

    Display messages and lights Display messages The 6390 displays instructions and information on screen in various situations for ease of use and to ensure you are always aware of what state the phone is in and what features are being employed.
  • Page 28: Lights

    6930 Analog Phone Quick Start Guide Lights The 6390’s MWI light turns on and, in certain scenarios, flashes to indicate when something needs your attention (for example, when the phone rings, when the extension is in use, when a call is on hold, and so on).
  • Page 29: Customizing Your Phone

    6. Press the key at any time to exit without saving changes. Note: For information on how to configure specific options, see the 6390 Analog Phone User Guide, which can be downloaded as per the instructions detailed in “Supporting Documentation”...
  • Page 30: Troubleshooting

    Why can’t I get a dial tone? Check for any loose connections and that the phone has been installed properly. For installation instructions, please refer to the 6390 Installation Guide provided with your phone. Why can’t I hear a caller or be heard? Increase the handset or speaker volume.
  • Page 31: Why Can't I Dial A Number In The Callers List

    Yes, you can turn the back light on and off by using the Back light option in the Options List. The contrast can also be configured if required. Why does the phone wobble? Make sure the cords are routed properly through the stand, as indicated in the 6390 Installation Guide. Check that the stand has been properly snapped into place.

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