Mitel Panther II 820 System Manual page 70

Panther II 820/1032/2064-296
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Dial the desired telephone number
After several seconds of silence you will hear ringing. When the person answers,
begin your conversation. If the parry doesn' t answer dial O# and hang up the handset.
Both you and the person you' re speaking with will hear an I1 -second warning tone
before the preprogrammed release time expires. If you wish to continue your conver-
sation, either you or the person you' re calling can dial * during the tone to restart the
timer. Note that the person that dials the * must have a tone dial (DTMF) set.
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Dial 0## and hang up to end the call
Operating No
tez
Since the Options Interface Hardware Unit can' t create HALTS or PAUSES, the DISA
feature can' t be used behind Private Branch Exchanges (PBXs) that require HALTS or
PAUSES in dialing sequences.
Trunk to Trunk Conferences, External Call Forwarding and external calls using Direct
Inward System Access each use two amplified lines. The Options Interface Hardware
Unit only has the capability of providing four amplified lines at any given time. If all
four amplified lines are being used when you call in on the DISA line, you will hear
continuous ringing. You must hang up and try again. When amplified lines become
available, you will be able to use the DISA feature.
DISA callers aren' t subject to the class of service (toll restriction) applied to the line
that they are calling out on.
When DISA is enabled for a line, calls can' t come directly in on that line. A person
who attempts to call in on a line enabled for DISA will be dropped after approxi-
mately 20 seconds unless he/she enters the DISA access code.
If an SMDR Unit is connected to the system, the DISA access code used to make an
external DISA call is printed in the 77 to 80 column of the SMDR printout.
Don' t use DISA lines to make outgoing calls from the office because this will tie up
the DISA lines. If a person tries to call in on a busy DISA line, he/she will hear busy
tone.
It' s possible, although not advisable, to program an outgoing ECF line as an incoming
DISA line, However, the system will respond with the error message, "--P", if you try
to program an incoming ECF line as a DISA line.
External Call Forward
The External Call Forward (ECF) feature allows incoming external calls to be automati-
cally forwarded to the telephone of another external number. For example, when work-
ing at home, you can have the incoming external calls that come into the office on a
specific line forwarded to your home phone.
You can program two lines to handle incaaing external calls for external call forwarding.
Each incoming line is assigned to an outgoing line that will forward incoming external
calls to an external number. The attendant programs the external numbers for the out-
going lines in common speed dial codes 98 and 99.
Feature Module II & Options Interface Hardware
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